TOYOTA AVALON HYBRID 2020 Accessories, Audio & Navigation (in English)
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6. TIPS FOR OPERATING THE AUDIO/VISUAL SYSTEM
AUDIO/VISUAL SYSTEM
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ERROR MESSAGES
ModeMessageExplanation
USB
“USB Error”This indicates a problem in the USB memory or
its connection.
“No music files found.”This  indicates  that  no  compatible  files  are  in-
cluded in the USB memory.
“No video files found.”This indicates that no video files are included in
the USB memory.
iPod
“iPod Error.”This indicates a problem in the iPod or its con-
nection.
“No music files found.”This indicates that there is no music data in the
iPod.
“Please  check  the  iPod
firmware version.”This  indicates  that  the  firmware  version  is  not
compatible. Perform the iPod firmware updates
and try again.
“Unable  to  authorize  the
iPod.”This indicates that it failed to authorize the iPod.
Please check your iPod.
Bluetooth® 
audio“Music tracks not support-
ed. Please check your por-
table player.”This  indicates  a  problem  in  the  Bluetooth® de-
vice.
INFORMATION
● If the malfunction is not rectified: Take your vehicle to your  Toyota dealer. 
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6. TIPS FOR OPERATING THE AUDIO/VISUAL SYSTEM 
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41. VOICE COMMAND SYSTEM ......  124
USING THE VOICE COMMAND SYSTEM ............................................  124
VOICE COMMAND SYSTEM  OPERATION .....................................  125
2. NATURAL LANGUAGE  UNDERSTANDING ...................  128
3. COMMAND LIST .........................  129
1. MOBILE ASSISTANT..................  134
1VOICE COMMAND SYSTEM 
OPERATION
2MOBILE ASSISTANT 
OPERATION
VOICE COMMAND SYSTEM 
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1. VOICE COMMAND SYSTEM OPERATION
1. VOICE COMMAND SYSTEM
 Talk switch
 Voice command system
 Press  the  talk  switch  to  start  the  voice
command  system.  To  cancel  voice  com-
mand, press and hold the talk switch.
When  an  Apple  CarPlay  connection  is
established*
 Press and hold the talk switch to start Siri.
To cancel Siri, press the talk switch.
 Press  the  talk  switch  to  start  the  voice
command system.
*: This  function  is  not  made  available  in
some countries or areas.
 It is unnecessary to speak directly into the
microphone when giving a command.
The  voice  command  system  enables
the radio, phone dialing, etc. to be op-
erated using voice commands.
Refer to the command list for samples
of voice commands. ( P.129)
USING THE VOICE 
COMMAND SYSTEM
STEERING SWITCH
MICROPHONE 
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1. VOICE COMMAND SYSTEM OPERATION
VOICE COMMAND SYSTEM
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1Press the talk switch.
Voice  guidance  for  the  voice  command
system  can  be  skipped  by  pressing  the
talk switch.
2If this screen is displayed, select  “OK”
or press the talk switch.
 For details about this screen:  P.126
3After  hearing  a  beep,  say  a  supported
command.
 To  display  sample  commands  of  the
desired  function,  say  the  desired  function
or  select  the  desired  function  button.  To
display  more  commands,  select  “More
Commands” .
 Registered  POIs,  registered  names  in  the
contacts  list  etc.,  can  be  said  in  the  place
of  the  “<>”  next  to  the  commands.
( P.129)
For  example:  Say  “Find a restaurant” ,
“Call John Smith”  etc.
INFORMATION
●Voice commands may not be recognized
if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers  are  talking  while  voice
commands are spoken.
• The  fan  speed  of  the  air  conditioning system is set at high.
• The  air  conditioning  vents  are  turned towards the microphone.
● In  the  following  conditions,  the  system
may  not  recognize  the  command  prop-
erly and using voice commands may not
be possible:
• The  command  is  incorrect  or  unclear.
Note  that  certain  words,  accents  or
speech patterns may be difficult for the
system to recognize.
• There  is  excessive  background  noise, such as wind noise.
● Normally,  it  is  necessary  to  wait  for  a
beep  before  saying  a  command.  To
enable  the  ability  to  talk  over  prompts
and  say  commands  before  the  beep,
enable  the  voice  prompt  interrupt  func-
tion. ( P. 6 8 )
● This  system  may  not  operate  immedi-
ately  after  the  engine <power> switch  is
in ACCESSORY or IGNITION ON <ON>
mode.
VOICE COMMAND SYSTEM 
OPERATION
The voice command system is operat-
ed  by  saying  commands  which  corre-
spond  to  a  supported  function.  To
display  examples  of  commands  for
supported  functions,  select  a  function
button  on  the  screen  after  starting  the
voice command system.
Selecting  “Help”  or  saying  “Help”
prompts  the  voice  command  system  to
offer  examples  of  commands  and  oper-
ation methods. 
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1. VOICE COMMAND SYSTEM OPERATION
If a desired outcome is not shown, or if no
selections  are  available,  perform  one  of
the  following  to  return  to  the  previous
screen:
•Say  “Go back” .
•Select  .
 To  cancel  voice  recognition,  select  ,
say 
“Cancel”,  or  press  and  hold  the  talk
switch.
 To  perform  the  voice  command  operation
again,  select  “Start  Over”  or  say “Start
over”.
 To  suspend  voice  command  operation,
select  “Pause”  or  say 
“Pause”.  To
resume  the  voice  command  operation,
select  “Resume” or press the talk switch.
1Press the talk switch.
2Select the desired item to be set.INFORMATION
●If  the  system  does  not  respond  or  the
confirmation screen does not disappear,
press the talk switch and try again.
● The  amount  of  spoken  feedback
received  from  the  system  while  using
the  voice  command  system  (voice  rec-
ognition  prompts)  can  be  changed  on
the voice settings screen. ( P.68)
● Some  voice  guidance  can  be  canceled
by  setting  voice  prompts  to  off.  Use  this
setting when it is desirable to say a com-
mand immediately after pressing the talk
switch and hearing a beep.
INCREASING THE VOICE 
RECOGNITION 
PERFORMANCE
To  increase  voice  recognition  perfor-
mance,  use  the  “Tutorials”  and  “Voice
Training”  functions  on  the  “Getting
Started  with  Voice”  screen.  These
functions  are  only  available  when  the
vehicle is not moving. 
The  “Tutorials”  and  “Voice  Training”
functions  can  also  be  started  on  the
voice settings screen. (
P.68)
No.Function
Select  to  display  the  voice  com-
mand tutorials.
Select  to  train  the  voice  command
system.
The  user  will  be  asked  to  say  10
sample  phrases.  This  will  help  the
voice command system adapt to the
user’s accent.
Select  to  prevent  the  screen  from
being displayed again.
Select to proceed to the voice com-
mand screen. 
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1. VOICE COMMAND SYSTEM OPERATION
VOICE COMMAND SYSTEM
41Select  .
2Speak to the system.
Words  recognized  through  your  speech
will  be  displayed.  To  confirm  the  entered
text, select  “OK”.
DICTATION FUNCTION 
(ENGLISH ONLY)*
Text  messages  can  be  written  using
the dictation function.
To  use  the  dictation  function,  a  sub-
scription  to  the  Toyota  Entune  is  nec-
essary. Contact your Toyota dealer for
details.
INFORMATION
● A  keyboard  screen  will  not  be  displayed
when the vehicle is being driven.
● Text  message  reply  with  the  dictation
function may not be available depending
on the type of cellular phone.
*: Entune Premium Audio with DCM only 
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1. VOICE COMMAND SYSTEM OPERATION
2. NATURAL LANGUAGE UNDERSTANDING*
Due  to  natural  language  speech
recognition  technology,  this  system
recognizes  commands  when  spoken
naturally.  (If  a  Toyota  Entune
subscription  has  been  entered,  the
system  will  be  able  to  connect  to  the
Toyota Entune center and the range of
naturally spoken English which can be
recognized  will  be  increased.)
However, the system cannot recognize
every  variation  of  each  command.  In
some  situations,  it  is  possible  to  omit
the  command  for  the  procedure  and
directly  state  the  desired  operation.
Not all voice commands are displayed
in the function menu.
To  use  this  function,  a  subscription  to
the  Toyota  Entune  is  necessary.
Contact your Toyota dealer for details.
*: Entune Premium Audio with DCM only 
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1. VOICE COMMAND SYSTEM OPERATION
VOICE COMMAND SYSTEM
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3. COMMAND LIST
Frequently used commands are listed in the following tables.
 For devices that are not installed to the vehicle, commands rel ating to that device may
not be displayed on the screen. Also, depending on other condit ions, such as compat-
ibility, some commands may not be displayed on the screen.
 The functions available may vary  according to the system installed.
Common
 Top menu
Recognizable voice commands and their actions are shown below.
 Voice command system language can be changed. ( P.63)
CommandAction
“Help”Displays examples of some of the available commands
“Go back”Returns to the previous screen
“Cancel”Cancels the voice command system
“Start over”Returns to top menu screen
“Pause”Temporarily pauses a voice session until it is resumed by
pressing the talk switch again
CommandAction
“Show  command  examples  for
<menu>”Displays the command list of the selected menu
“More commands”Displays more commonly used commands
“Voice settings”Displays voice setting screen
“Train my voice”Displays train voice recognition screen*
*: Vehicle must be parked 
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1. VOICE COMMAND SYSTEM OPERATION
Navigation*1
CommandAction
“Get directions to <house #, street,
city, state>”
*2Enables setting a destina tion by saying the address*3, 4
“Find a <POI category/POI name>”Displays a list of <POI category*5/POI name*6> near the
current position
“Find a <POI> near my destination”Displays a list of <POI> near the destination
“Find a <POI> in a city”*2Displays a list of <POI> in a specified city and state*7
“Go home”Displays the route to home
“Go to favorite <1-10>”Sets the location registered  to the corresponding favorite
number as the destination
“Show recent destinations”
Displays a list of recent des tinations. Selecting a number
from  the  list  will  start  navigation  to  the  selected  recent
destination.
“Cancel route”Cancels the route guidance
“Delete destinations”Displays a list of des tination to delete*8
“Show <POI category> icons”Displays  the  specified  point  of  interest  category*5  icons
on the map
*
1: Entune Premium Audio only
*2: English and French only
*3: Best recognition results occur when saying the full address without the zipcode
*4: When the language is set to French, the supported area is only  Quebec Province in Canada
*5: For example; “Gas stations”, “Restaurants”, etc.
*6: Major national brands are always supported. Local brands are also supported with a subscrip-
tion to the Toyota Entune. Contact your Toyota dealer for detai ls.
*
7: When the language is set to French, the supported area is only  Quebec City in Canada
*8: Used when multiple destinations are set on a route