TOYOTA CAMRY HYBRID 2008 XV40 / 8.G Warranty And Maintenance Guide
Page 21 of 34
If your vehicle fails an EPA-approved emissions test, you may make a
claim under the Emission Performance Warranty. To do so, take your
vehicle to an authorized Toyota dealership and present a copy of the
emissions test report. Also, take your maintenance records in case they
are needed.
If your claim qualifies for coverage, the dealership will repair your vehi-
cle within 30 days (unless a shorter period is required by law). If your
claim is denied, Toyota will notify you in writing of the reason within
the same period. If we fail to do so, we will repair your vehicle free of
charge. The only exceptions allowed are when you request or agree to a
delay, or when a delay is caused by factors beyond the control of Toyota
or the dealership.
For information on how to obtain service under the Emission Defect
Warranty, see page 31, “Obtaining Warranty Service.”If you have questions or concerns about your vehicle’s federal emission
warranty coverage, please follow the steps described under “If You Need
Assistance” on pages 4–5. In the case of the Emission Performance
Warranty, you may also request information from or report complaints to:
U.S. Environmental Protection Agency
Vehicle Programs & Compliance Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
Vehicles equipped with a California Certified Emission Control System
that are registered and operated in California or any state that
adopts California emission warranty provisions are also covered by
the California Emission Control Warranty (see page 21). Currently,
Connecticut, Maine, Massachusetts, New Hampshire, New Jersey,
New York, Oregon, Pennsylvania, Rhode Island and Vermont are
the other states to which the California Emission Control Warranty
applies.
IF YOUR VEHICLE FAILS AN EMISSIONS TEST IF YOU HAVE QUESTIONS
Your Warranties in Detail19
Federal Emission Control Warranty
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We (the dealership) want you to know that at the time your new Toyota
vehicle is being delivered:
1) On the basis of written notification furnished by Toyota, we have
knowledge that the vehicle is covered by an EPA Certificate of
Conformity.
2) We have visually inspected those emission control devices or portions
thereof that are visible without removing or adjusting any compo-
nents or systems, emissions-related or otherwise. On the basis of this
inspec tion, there are no apparent deficiencies in the installation of
emission control devices by Toyota. (For purposes of this certificate,
“emission control devices” is limited to devices installed on a vehicle
for the sole or primary purpose of controlling emissions and which
were not in general use before 1968.)
3) We have performed all emission control system preparations required
by Toyota prior to the sale of the vehicle as set forth in Toyota’s cur-
rent pre-delivery service manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an
EPA-approved emissions test within three months or 4,000 miles
(whichever comes first) of delivery to the ultimate purchaser, and
the vehicle has been main tained and used in accordance with the wri ten instructions for proper mainte nance and use, Toyota will remedy
the nonconformity free of charge under the terms of the Emission
Performance Warranty.
5) If vehicle was used as a company car or demonstrator, check box and
complete the following:
□The vehicle with which this statement is delivered was placed
into service as a company car or demonstrator prior to delivery.
The Emission Performance Warranty period commenced on the
date the vehicle was first placed into service, which was:
Month Day Year
Note:The dealership makes no representation or warranty that the
emission control system or any part thereof is without defect or that
the system will perform properly. The Emission Performance Warranty
referred to in Paragraph 4 and furnished with the vehicle is solely that
of the manufacturer.
This statement is required by section 207 of the Clean Air Act (42 U.S.C.
7541) and the EPA regulations issued thereunder.
Dealership Name
DEALER CERTIFICATE
Your Warranties in Detail20
Federal Emission Control Warranty
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Vehicles equipped with a California Certified Emission Control System
that are registered and operated in California or any state that
adopts California emission warranty provisions are covered by this
warranty. Currently, Connecticut, Maine, Massachusetts, New
Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode
Island and Vermont are the other states to which this warranty
applies. Vehicles covered by this warranty are also covered by the
Federal Emission Control Warranty (see page 15).The California Air Resources Board (CARB) and Toyota are pleased to
explain the emission control system warranty for your 2008 vehicle. In
California, new motor vehicles must be designed, built and equipped to
meet the state’s stringent anti-smog standards. CARB regulations require
that Toyota must warrant the emission control system on your vehicle for
the time periods indicated on this page, provided there has been no
abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as the fuel injection
system, ignition system, catalytic converter and engine computer. Also
included may be hoses, belts, connectors and other emissions-related
assemblies.
Where a warrantable condition exists, Toyota will repair your vehicle at
no cost to you, including diagnosis, parts and labor.
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
Your Warranties in Detail21
California Emission Control Warranty
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1Applies to California, Connecticut, Maine, Massachusetts, New Hampshire, New Jersey,
New York, Oregon, Rhode Island and Vermont vehicles equipped with a California
Certified Emission Control System.
2Warranty coverage for the hybrid battery is 10 years or 150,000 miles, whichever
occurs first.3Applies to Pennsylvania vehicles equipped with a California Certified Emission
Control Warranty.
Selected States1
For 15 years or 150,000 miles, whichever occurs first:2
If your vehicle fails a smog-check test, all necessary repairs and
adjust ments will be made by Toyota to ensure that your vehicle
passes the test. This is your Emission Control System PERFORMANCE
WARRANTY.
Subject to the specific terms pertaining to maintenance described
on the following pages, if any emissions-related part is defective,
the part will be repaired or replaced by Toyota. This is your
Emission Control System DEFECT WARRANTY.
Pennsylvania Vehicles Only3
1) For three years or 50,000 miles, whichever occurs first:
If your vehicle fails a smog-check test, all necessary repairs and
adjust ments will be made by Toyota to ensure that your vehicle
passes the test. This is your Emission Control System PERFORMANCE
WARRANTY.
If an emissions-related part listed on pages 16–17 is defective,
the part will be repaired or replaced by Toyota. This is your
SHORT-TERM Emission Control System DEFECT WARRANTY. Specific
com ponents may have longer coverage under the terms of the
Powertrain Warranty.
2) For seven years or 70,000 miles, whichever occurs first:
If an emissions-related part listed on page 23 is defective,
the part will be repaired or replaced by Toyota. This is your
LONG-TERM Emission Control System DEFECT WARRANTY.
MANUFACTURER’S WARRANTY COVERAGE
Your Warranties in Detail22
California Emission Control Warranty
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Parts List: Long-Term Emission Defect Warranty
(Pennsylvania Vehicles Only*)
The parts listed here are covered for seven years or 70,000 miles,
whichever occurs first.
Air/Fuel Metering System
Engine control computer (engine control module)
Throttle body
Air Induction System
Intake manifold and intake air surge tank
Catalyst System
Catalytic converter (warm-up three-way catalyst)
Exhaust front pipe
Exhaust manifold
Evaporative Control System
Charcoal canister
Fuel tank
Hybrid System
Battery control module
Battery voltage sensor
Generator
Hybrid battery
Hybrid control module
Inverter with converter
Motor
Your Warranties in Detail23
California Emission Control Warranty
Applies to Pennsylvania vehicles equipped with a California Certified Emission
Control Warranty.*
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You are responsible for performance of the required maintenance indi-
cated in the Owner’s Manualand the Scheduled Maintenance Guide.
Toyota recommends that you retain all receipts covering maintenance on
your vehicle, but Toyota cannot deny warranty coverage solely for the
lack of receipts or your failure to ensure the performance of all scheduled
maintenance.
You are responsible for presenting your vehicle to a Toyota dealership as
soon as a problem exists. The warranty repairs should be completed in a
reasonable amount of time, not to exceed 30 days.
You should also be aware that Toyota may deny you warranty coverage if
your vehicle or a part has failed due to abuse, neglect, improper main-
tenance or unapproved modifications.
If you have any questions regarding your warranty rights and responsi-
bilities, you should contact the Toyota Customer Experience Center at
(800) 331-4331 or the California Air Resources Board, Mobile Source
Control Division, at 9528 Telstar Avenue, P.O. Box 8001, El Monte, CA
91734-8001.These warranty obligations do not apply to failures or noncompliance
caused by:
The use of replacement parts not certified in accordance with
aftermarket parts certification regulations.
The use of replacement parts not equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not Covered” section of the New Vehicle
Limited Warranty also apply to this warranty.
Your Warranties in Detail24
California Emission Control Warranty
OWNER’S WARRANTY RESPONSIBILITIES WHAT IS NOT COVERED
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You are responsible for performance of the required maintenance indi-
cated in the Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim solely because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs.However, any failure or noncompliance caused by
improper maintenance or repairs is not covered by this warranty.To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use of
Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependent upon the use of any particular
brand of replacement parts and you may elect to use non-Genuine
Toyota Parts for maintenance and repairs. However, use of replace–
ment parts that are not equiva lent in quality to Genuine Toyota
Parts may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must follow
the maintenance and replacement schedules for the parts you are using.
In addition, you should ensure that such parts are warranted by their
manufacturers to be equivalent to Genuine Toyota Parts.
MAINTENANCE REPLACEMENT PARTS
Your Warranties in Detail25
California Emission Control Warranty
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If your vehicle fails a smog-check test, you may make a claim under the
Emission Performance Warranty. To do so, take your vehicle to an autho-
rized Toyota dealership and present a copy of the smog-check test
report. Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehi-
cle within 30 days (unless a shorter period is required by law). If your
claim is denied, Toyota will notify you in writing of the reason within
the same period. If we fail to do so, we will repair your vehicle free of
charge. The only exceptions allowed are when you request or agree to
a delay, or when a delay is caused by factors beyond the control of
Toyota or the dealership.
For information on how to obtain service under the Emission Defect
Warranty, see page 31, “Obtaining Warranty Service.”If a Toyota dealership is unable to complete repairs on your vehicle
within 30 days, you may have the repairs made under Toyota’s
provisions for emergency warranty repairs. See page 31 for details.
IF YOUR VEHICLE FAILS A SMOG-CHECK TEST REPAIR DELAYS
Your Warranties in Detail26
California Emission Control Warranty
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If you have questions or concerns about your vehicle’s California emis-
sion warranty coverage, please follow the steps described under “If You
Need Assistance” on pages 4–5. You may also request information from
or report complaints to:
California Air Resources Board
Mobile Source Control Division
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
(800) 242-4450
IF YOU HAVE QUESTIONS
Your Warranties in Detail27
California Emission Control Warranty
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OBTAINING WARRANTY SERVICE ORIGINAL EQUIPMENT TIRE MANUFACTURERS
The tires that come as original equipment on your vehicle are warranted
by their manufacturer and not Toyota. A separate warranty statement for
the tires is in your glove box.
To obtain service for a tire defect, take the tire to an authorized dealer
of the tire manufacturer. (Refer to your local phone directory for dealer
locations.) Your Toyota dealer may also be able to assist you in obtaining
warranty service from the manufacturer.
For additional warranty information or service assistance, contact the
tire manufacturer directly.
Your Warranties in Detail28
Tire Limited Warranty
Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
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