TOYOTA CAMRY HYBRID 2008 XV40 / 8.G Warranty And Maintenance Guide
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You are responsible for ensuring that your Toyota is operated and main-
tained according to the instructions in the Owner’s Manualand the
Scheduled Maintenance Guide.
You should keep detailed records of vehicle maintenance, since under
some circumstances they may be required for warranty coverage. These
records should include date of service, mileage at time of service and a
description of service performed and/or parts installed. For your conve-
nience, a maintenance log is included in the Scheduled Maintenance
Guide. If you sell your vehicle, you should give your maintenance records
to the new owner.
Toyota will not deny a warranty claim solely because you do not have
records to show that you maintained your vehicle. However, damage or
failures caused by lack of proper maintenance are not covered under
warranty.You may have maintenance performed on your vehicle by any qualified
person or facility. However, Toyota recommends having maintenance
performed by an authorized Toyota dealership.
Toyota dealership technicians are specially trained to maintain and repair
Toyota vehicles. They stay current on the latest service information
through Toyota technical bulletins, service publications and training
courses. Many are also certified through the Toyota Certification
Program, which involves a series of rigorous written examinations. Feel
free to ask any Toyota dealership to show you its technicians’ credentials.
You can be confident you’re getting the best possible service for your
vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer-
ship will always use Genuine Toyota Parts designed specifically for your
vehicle.
GENERAL INFORMATION WHERE TO GO FOR MAINTENANCE
Your Responsibilities29
Operation and Maintenance
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Warranty coverage is not dependent upon the use of any particular
brand of replacement parts. However, Toyota recommends using only
Genuine Toyota Parts when you need to replace a part on your vehicle.
Like all Toyota products, Genuine Toyota Parts are built to the highest
standards of quality, durability and perform ance. They are also designed
to fit your vehicle’s exact specifications.
Your Toyota dealership maintains an extensive inventory of Genuine
Toyota Parts to meet your vehicle service needs. And because it is linked
electronically to Toyota’s Parts Distribution Centers, the dealership has
quick access to any parts it may not have in stock.
Genuine Toyota Parts are covered by their own warranty (see your dealer
for details) or the remainder of any applicable New Vehicle Limited
Warranty, whichever is longer. Non–Genuine Toyota Parts, or any
damage or failures resulting from their use, are not covered by
any Toyota warranty.
REPLACEMENT PARTS
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Operation and Maintenance
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In the United States, U.S. Territories
and Canada
To obtain warranty service in the United States, U.S. territories or Canada,
take your vehicle to an authorized Toyota dealership. If your vehicle
cannot be driven, contact your nearest Toyota dealership for towing
assistance. You do not have to pay for towing to the nearest Toyota deal-
ership if your vehicle is inoperable due to failure of a warranted part.
Outside the United States, U.S. Territories
and Canada
If you are using your vehicle outside the United States, U.S. territories
and Canada and need warranty service, contact a local Toyota dealer-
ship. Please note, however, that your vehicle may not be repaired free
of charge because the local Toyota distributor may have no obligation to
provide warranty service for your vehicle, and/or your vehicle may not
comply with local regulatory or environ mental requirements.If your vehicle is inoperable or unsafe to drive and there is no Toyota
dealership reasonably available to make repairs, you may perform the
repairs yourself or have them performed by another automotive service
provider. Toyota will reimburse you for any of the repairs that are cov-
ered by warranty. To receive reimbursement, present to an authorized
Toyota dealership your paid repair invoices and any parts that were
removed from the vehicle. You will be reimbursed for warranted parts
at the manufacturer’s suggested retail price and warranted labor at a
geographically appropriate hourly rate multiplied by Toyota’s recom-
mended time allowance for the repair.
If your vehicle requires emergency repair, Toyota assumes no liability
for subsequent failures caused by improper repairs or the use of non-
Genuine Toyota Parts unless you have the vehicle properly repaired in a
timely manner. To ensure that warranty coverage remains intact, have
your vehicle inspected by an authorized Toyota dealership as soon as
possible after an emergency repair.
BY GEOGRAPHIC REGION EMERGENCY REPAIRS
Your Responsibilities31
Obtaining Warranty Service
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Notes
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