TOYOTA CAMRY HYBRID 2021 Accessories, Audio & Navigation (in English)
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2919-1. Connected Services overview
9
Connected Services
CAMRY_CAMRY HV(TMMK)_Navi_(U)
●Certification
For vehicles sold in the U.S.A., Canada and Puerto Rico 
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2929-1. Connected Services overview
CAMRY_CAMRY HV(TMMK)_Navi_(U)
*: If equipped
Remote Connect is a smart-
phone application that lets you 
view and remotely control cer-
tain aspects of your vehicle.
■Subscription
 After you sign the Telematics 
Subscription Service Agree-
ment (see the Safety Connect 
section in “OWNER’S MAN-
UAL”), download the Toyota 
mobile app from your smart-
phone’s app store, and regis-
ter within the app (or enroll 
and complete registration at 
the dealer), you can begin 
using these services.
 A variety of subscription terms 
are available. Contact your 
Toyota dealer, or call 
1-800-331-4331 for further  subscription details.
■Availability of function
 Remote Connect is available 
in the contiguous United 
States, Washington D.C., 
Alaska, Hawaii, the United 
States Virgin Islands, Puerto 
Rico and Canada.
●Availability of functions of the 
Remote Connect is dependent on 
network reception level.
●Remote Connect s hould only be 
used by authorized users.
●Laws in some communities may 
require that the vehicle be within 
view of the user when operating 
Remote Connect.
In some states, use of Remote 
Connect may violate state or local 
laws. Before using Remote Con-
nect, check your state and local 
laws.
●Any malfunction  of the vehicle 
should be repaired by your Toyota 
dealer.
●Remote Connect i s designed to 
work at temperatures above 
approximately -22 °F (-30 °C). 
This specification is related to the 
Remote Conne ct operation, but is 
dependent on the vehicle’s oper-
ating temperature range which 
may be different.
●Content is subject to change with-
out notice.
Type D: Function 
achieved by using 
DCM and a smart-
phone
The functionality of Remote 
Connect and Service Con-
nect are made possible by 
the use of a DCM and a 
smartphone.
For details about these ser-
vices, refer to 
https://www.toyota.com/
connected-services.
Remote Connect*
WA R N I N G
●Operating Remote Connect 
incorrectly may lead to unfore-
seen accidents or malfunctions. 
Check the vehicle condition and 
assume full responsibility before 
using. 
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2939-1. Connected Services overview
9
Connected Services
CAMRY_CAMRY HV(TMMK)_Navi_(U)
●Additional information can be 
found at
https://www.toyota.com/
connected-services
in the United States, 
https://www.toyota.ca/connected
in Canada, and 
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Service Connect uses DCM to 
collect and transmit vehicle data 
that allows Toyota to provide:
Vehicle Health Report (VHR) 
(Safety Recalls, Service Cam-
paigns, Current Vehicle 
Alerts, Required Mainte-
nance, and Vehicle Condition 
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
 For details about this service 
and how to register, refer to
https://www.toyota.com/
connected-services
■Availability of function
 Service Connect is available 
in the contiguous United 
States, Washington D.C., 
Alaska, Hawaii, the United 
States Virgin Islands, Puerto 
Rico and Canada.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
Service Connect 
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2949-2. Connected Services operation
CAMRY_CAMRY HV(TMMK)_Navi_(U)
9-2.Connected Services operation
■From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the 
“APPS” button” from step 2. 
( P.294)
■From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen 
is displayed, press the 
“APPS” button again.
2 Select the desired application 
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the 
applications. ( P.295)
: Displays the number of new 
notifications for the application
Toyota Apps
Toyota apps is a function 
that enables certain apps 
installed on a smartphone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota apps can 
be used, some setup needs 
to be performed. ( P.288)
For details about the func-
tions and services provided 
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota Apps 
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2959-2. Connected Services operation
9
Connected Services
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When the Toyota apps is acti-
vated, an application may need 
to be updated. To update an 
application, it is necessary to 
download update data and 
install it.
■Downloading update
If an update is available, 
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.294)
2 Check that downloading 
starts.
“Download in Background”: Select 
to operate other functions while 
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is 
complete.
“Later”: Select to install later. When 
this screen button  is selected, the 
screen will re turn to the last dis-
played screen. To install the update 
data: ( P.295)
“See Detail”: Select to display 
detailed information on the update 
data.
“Install”: Select to  install the update 
data. Follow the  steps “Installing 
the update data” from step  2. 
(  P.295)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed 
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.294)
2 Select “Continue”.
“Later”: Select to postpone the 
installation of the update data and 
go back to the previous screen.
3Check that installing is 
started.
“Install in Backgr ound”: Select to 
operate other fu nctions while 
installing.
4 Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a 
message will appear on the 
screen. Referring to the follow-
ing items, identify the problem 
and take the suggested correc-
tive action.
“When it is safe and legal to 
do so, please ensure your 
mobile application is running 
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
® 
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth
® SPP compati-
ble or not, and then activate the 
Updating an application
If a message appears on 
the screen 
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2969-2. Connected Services operation
CAMRY_CAMRY HV(TMMK)_Navi_(U)Toyota mobile application.
“Installation failed, please try 
again”
Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.
“Application download error. 
Please try again later.”
Downloading can be attempted 
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the 
“Download” switch again.
 “Download error, some mobile 
application functions may not 
work as expected. Please 
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
® 
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth
® SPP compati-
ble or not, and then activate the 
Toyota mobile application.
Please ensure your Toyota mobile 
application is running and logged in 
on your phone while vehicle is not 
moving.
 “To use the services, mobile 
application needs to be run- ning on your phone. For more 
information, please visit toy-
ota.com or call 
1-800-331-4331 in the United 
States, 1-888-869-6828 in 
Canada, and 1-877-855-8377 
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
® 
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth
® SPP compati-
ble or not, and then activate the 
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the 
operation. 
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2979-2. Connected Services operation
9
Connected Services
CAMRY_CAMRY HV(TMMK)_Navi_(U)
A keyword can be entered to an 
application by the software key-
board or voice recognition func-
tion. For details about the 
functions and services provided 
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
The keyboard layout can be 
changed. ( P. 6 5 )
1 Display the application 
screen. ( P.294)
2 Select the desired application 
screen button.
3 Select the character entering 
space.
4 Enter a search term, and 
then select “OK”.
5 Entering characters will be 
reflected on the character 
entering space.
 For details on operating the 
keyboard:  P. 3 4 1
Display the application 
screen. ( P.294)
2 Select the desired application 
screen button.
3 Press the talk switch. 
( P.170)
4 Say the desired keyword.
 Completion of the keyword 
will be detected automatically.
5 Search results will be dis-
played on the screen.
Entering keyword opera-
tion
Entering a keyword using 
the software keyboard
Entering a keyword using 
the voice recognition func-
tion 
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2989-2. Connected Services operation
CAMRY_CAMRY HV(TMMK)_Navi_(U)
*: Premium Audio only
●The hands-free system cannot be 
used while Destination Assist is 
being used.
■From the map screen
1 Press the “MAP” button.
2 Select  . 3
Follow the steps in “From the 
menu screen” from step 3. 
( P.298)
■From the menu screen
1 Press the “MENU” button.
2 Select “Destination”.
3 Select “Dest Assist”.
4 When an agent comes on the 
line, tell the agent the 
address, business name, or 
the type of POI or service.
 To adjust the call volume, 
select “-” or “+”, or use the vol-
ume switch on the steering 
wheel during the call.
 To hang up the phone, select 
“End” or press the   switch 
on the steering wheel.
5 After the agent helps you 
determine your location of 
choice, select the screen but-
ton of the desired action.
“Save”: Select to register as a 
memory point.
“Go”: Select to set as a destination.
: Select to call the registered 
number.
Destination Assist*
Destination Assist provides 
you with live assistance for 
finding destinations via the 
Toyota response center. You 
can request either a specific 
business, address, or ask 
for help locating your 
desired destination by cate-
gory, such as restaurants, 
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your 
choice of destination, its 
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist 
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2999-3. Setup
9
Connected Services
CAMRY_CAMRY HV(TMMK)_Navi_(U)
9-3.Setup
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Apps”.
4 Select the desired items to 
be set.
Select to set the pop up 
reminder for smartphone 
data usage.
Select to detect iPhone app 
automatically on/off. Select to set the enhanced 
mode with connecting USB 
device on/off.
• When an iPhone is connected 
while this setting  is set to “On”, 
communication with devices con-
nected to other USB ports may 
not be possible. Also, depending 
on the device, charging may not 
be possible.
Select to reset all setup 
items.
Toyota Apps settings
Toyota Apps settings can be 
changed.
Displaying the Toyota 
Apps settings screen
Toyota Apps settings 
screen
A
B
C
D 
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3009-3. Setup
CAMRY_CAMRY HV(TMMK)_Navi_(U)