phone TOYOTA COROLLA HATCHBACK 2020 Accessories, Audio & Navigation (in English)
Page 220 of 258
2208-3. What to do if...
COROLLA_HB_Navi_(U)
■Notification of 
SMS/MMS/E-mail reception 
on this system is set to off.
Set notification of 
SMS/MMS/E-mail reception on 
this system to on. ( P.208)
■Automatic message trans-
fer function is not enabled 
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation 
display on this system is 
set to on.
To turn off the display, set con-
nection confirmation display on 
this system to off. ( P.48)
*: The engine switch is in ACC or 
ON.
■The cellular phone is not 
close enough to this sys-
tem.
Bring the cellular phone closer 
to this system.
■Radio interference has 
occurred.
Turn off Wi-Fi
® devices or other 
devices that may emit radio 
waves.
■The cellular phone is the 
most likely cause of the 
symptom.
Turn the cellular phone off, 
remove and reinstall the battery 
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s 
Bluetooth
® connection.
Disable the Wi-Fi
® connection of 
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application 
installed on the cellular phone, 
carefully check its source and 
how its operation might affect 
this system.
●For details, refer to the owner’s 
manual that came with the cellular 
phone.
New message notifications 
are not displayed.
In other situations
The Bluetooth
® connection 
status is displayed at the top 
of the screen each time the 
system is activated
*.
Even though all conceivable 
measures have been taken, 
the symptom status does not 
change. 
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221
COROLLA_HB_Navi_(U)
9
9
Connected services
Connected services
.9-1. Connected services over-view
Functional overview .... 222
Type A: Function achieved  by using a smart phone or 
DCM .......................... 223
Type B: Function achieved  by using DCM and the sys-
tem ............................ 226
Type C: Function achieved  by using DCM............ 228
Type D: Function achieved  by using DCM and a smart 
phone ........................ 230
9-2. Connected services oper- ation 
Toyota apps.. ...............232
Destination Assist........ 236
9-3. Setup  Toyota apps settings ... 238 
Page 222 of 258
2229-1. Connected services overview
COROLLA_HB_Navi_(U)
9-1.Connected services overview
The functions included are 
classified into the following 
four types.
• Type A: Function achieved by 
using a smart phone or an 
embedded cellular device in the 
vehicle (DCM: Data Communica-
tion Module) and the system
• Type B: Function achieved by  using DCM and the system
• Type C: Function achieved by  using DCM
• Type D: Function achieved by  using DCM and a  smart phone
●Each function is available in the 
following areas:
• Toyota apps is available in the  contiguous Unit ed States, Wash- ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico, Canada and Mexico.
• Destination Assist is available in  the contiguous United States, 
Washington D.C., Puerto Rico, 
Hawaii, the United States Virgin 
Islands, Canada, and limited 
areas of Alaska for vehicles that 
contain the appropriate map data.
• Dynamic Navigation is available in  the contiguous United States, 
Washington D.C. and Alaska.
• Dynamic Navigat ion is not avail-
able in Puerto Rico, Canada, and 
the United States Virgin Islands.
•Wi-Fi
® hotspot is available in the 
contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
•Wi-Fi
® hotspot is not available in 
Puerto Rico, Canada, and the 
United States Virgin Islands.
• Safety Connect is available in the  contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
• Remote Connect is available in  the contiguous United States, 
Washington D.C., Alaska, Hawaii, 
the United States Virgin Islands, 
Puerto Rico and Canada.
• Service Connect is available in the 
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
●Connected services functionality 
is dependent upon network recep-
tion level and signal strength.
Functional over view
Toyota Connected hotspot 
includes Toyota apps, Desti-
nation Assist, Service Con-
nect, Dynamic Navigation, 
Wi-Fi
® hotspot, Safety Con-
nect and Remote Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Destination Assist, 
Dynamic Navigation, 
Wi-Fi
® hotspot
Type B
Safety ConnectType C
Remote Connect, Ser-
vice ConnectType D 
Page 223 of 258
2239-1. Connected services overview
COROLLA_HB_Navi_(U)
9
Connected services
Content provider
Provides contents to the application server.
Type A: Function achi eved by using a smar t 
phone or DCM
Of the functions included with connected services, the Toyota 
apps rely on the use of a smartphone or DCM.
 Using a smart phone
• Toyota audio multimedia system enables applicable apps 
installed on a smart phone to be displayed on and operated from  
the screen via a Bluetooth
® (and USB).
 Via DCM
• Toyota audio multimedia system enables applicable apps 
installed on the system to be displayed on and operated from th e 
screen.
A few settings must be performed before Toyota apps can be 
used. ( P.226)
By using a smart phone or DCM
A 
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2249-1. Connected services overview
COROLLA_HB_Navi_(U)
Application server
Provides applications to the system or a smart phone.
Smart phone
*
Using the Toyota mobile application, communication is relayed 
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen 
using the data connection of t he connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d 
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://www.toyota.com/connected-services
 in the Unit ed States,
https://www.toyota.ca/connected
 in Canada, and
http://www.toyotapr.c om/connected-services
 in Puerto Rico.
B
C
D
E
F 
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2259-1. Connected services overview
COROLLA_HB_Navi_(U)
9
Connected services
The required operations to acti-
vate applications and connect a 
smart phone to the system, and 
the registration steps for the 
connected services are 
explained in this section.
■Subscription
 Toyota apps do not require an 
activation fee or monthly 
recurring fees.
 Services requiring a separate 
contract can also be used.
*
*: For details, refer to 
https://www.toyota.com/
connected-services
or call 1-800-331-4331 in the 
United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in 
Canada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto 
Rico.
■Availability of function
 Toyota apps is available in the 
contiguous United States, 
Washington D.C., Alaska, 
Hawaii, the United States Vir-
gin Islands, Puerto Rico, 
Canada and Mexico.
●Data usage fees may apply while 
using Toyota apps. Confirm data 
usage fees before  using this func-
tion.
●For details regarding operation of 
the Toyota apps, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●These function s are not made 
available in some countries or 
areas. Availability of functions of 
the Toyota apps is dependent on 
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P. 6 3 )
 The following personal data 
can be deleted and returned 
to their default settings:
• Downloaded contents
• Radio stations that were listened 
to
●Once initialized,  the data and set-
tings will be eras ed. Pay much 
attention when init ializing the data.
Before using the function 
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2269-1. Connected services overview
COROLLA_HB_Navi_(U)
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile 
application to your smart 
phone.
2 Open the Toyota mobile 
application on your smart 
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be 
performed:
 Register a Bluetooth® phone 
with the hands-free system. 
( P. 3 6 )
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smart phone, and the application 
is running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile  application is 
used while iPod  audio/video is 
being played back, system opera-
tion may become unstable.
*: Vehicles with DCM
Preparation before using 
Toyota mobile applicationType B: Function 
achieved by using 
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot 
is made possible through 
the shared work of the DCM 
and the system.
Destination Assist and 
Dynamic Navigation are 
subscription-based telemat-
ics services that use Global 
Positioning System (GPS) 
data and embedded cellular 
technology to provide 
safety and security as well 
as convenience features.
These services are available 
by subscription on select, 
telematics hard-
ware-equipped vehicles and 
supported by the Toyota, 
which operates 24 hours a 
day, 7 days a week.
For details about:
 Dynamic Naviga-
tion: P.84, 95, 122
 Wi-Fi
® hotspot: P. 4 9 
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2289-1. Connected services overview
COROLLA_HB_Navi_(U)
*: Vehicles with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the following URL.
http://opensource.lge.com
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle 
includes a low power radio trans-
mitter and receiver. The system 
receives and also sends out radio 
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC) 
adopted RF exposure guidelines 
with safety levels for mobile wire-
less phones. Those guidelines are 
consistent with  the safety stan-
dards previously set by both U.S. 
and international standards bod-
ies.
• ANSI (American National Stan- dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation 
Protection) [1996]
●These standards are based on 
comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 120 scientists, 
engineers, and physicians from 
universities, government health 
agencies, and industry reviewed 
the available body of research to 
develop the ANSI Standard 
(C95.1).
●The design of Toyota audio multi-
media system co mplies with the 
FCC guidelines in addition to 
those standards.
●Contact with the Toyota response 
center is dependent upon the 
telematics device being in opera-
tive condition, cellular connection 
availability, navigation map data, 
and GPS satellite signal recep-
tion, which can lim it the ability to 
reach the Toyota response center 
or receive support. Enrollment and 
Telematics Subscription Service 
Agreement required. A variety of 
subscription terms are available; 
charges vary by subscription term 
selected.
●The Toyota response center offers 
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of 
communicating vehicle informa-
tion. Please see the terms and 
conditions for additional details.
Owners who do not wish to have 
their vehicle transmit this informa-
tion can opt out at the time of 
enrollment or  by calling 
1-800-331-4331 in the United 
States, 1-888-869-6828 in 
Canada, and 1-877-855-8377 in 
Puerto Rico, and following the 
prompts for Safety Connect.
●For further details  about the ser-
vice, contact your Toyota dealer.
●Toyota audio mu ltimedia func-
tions are not subject to section 
255 of the Telecommunications 
Act and the system is not TTY 
compatible.
Type C: Function 
achieved by using 
DCM
*
The functionality of Safety 
Connect is made possible 
by the use of a DCM.
For details, refer to 
“OWNER’S MANUAL”.
Safety Connect 
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2309-1. Connected services overview
COROLLA_HB_Navi_(U)
Remote Connect is a smart 
phone application that lets you 
view and remotely control cer-
tain aspects of your vehicle.
■Subscription
 After you sign the Telematics 
Subscription Service Agree-
ment (see the Safety Connect 
section in “OWNER’S MAN-
UAL”), download the Remote 
Connect app from your smart 
phone’s app store, and regis-
ter within the app (or enroll 
and complete registration at 
the dealer), you can begin 
using these services.
 A variety of subscription terms 
are available. Contact your 
Toyota dealer, or call 
1-800-331-4331 for further 
subscription details.
■Availability of function
 Remote Connect is available 
in the contiguous United 
States, Washington D.C., 
Alaska, Hawaii, the United 
States Virgin Islands, Puerto 
Rico and Canada.
●Availability of functions of the 
Remote Connect is dependent on 
network reception level.
●Remote Connect should only be 
used by authorized users.
●Laws in some communities may 
require that the vehicle be within 
view of the user when operating 
Remote Connect.
In some states, use of Remote 
Connect may violate state or local 
laws. Before using Remote Con-
nect, check your state and local 
laws.
●Any malfunction of the vehicle 
should be repaired by your Toyota 
dealer.
●Remote Connect is designed to 
work at temperatures above 
approximately -22 °F (-30 °C). 
This specification is related to the 
Remote Conne ct operation, but is 
dependent on the vehicle’s oper-
ating temperature range which 
may be different.
●Content is subject to change with-
out notice.
●Additional information can be 
found at
https://www.toyota.com/
Type D: Function 
achieved by using 
DCM and a smart 
phone
The functionality of Remote 
Connect and Service Con-
nect are made possible by 
the use of a DCM and a 
smart phone.
For details about these ser-
vices, refer to 
https://www.toyota.com/
connected-services.
Remote Connect
WARNING
●Operating Remote Connect 
incorrectly may lead to unfore-
seen accidents or malfunctions. 
Check the vehicle condition and 
assume full responsibility before 
using. 
Page 232 of 258
2329-2. Connected services operation
COROLLA_HB_Navi_(U)
9-2.Connected services operation 
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the 
“APPS” button” from step 2. 
( P.232)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen 
is displayed, Press the 
“APPS” button
2 Select the desired application 
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the 
applications. ( P.233)
: Displays the number of new 
notifications for the application
To y o t a   a p p s
Toyota apps is a function 
that enables certain apps 
installed on a smart phone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota apps can 
be used, some setup needs 
to be performed. ( P.226)
For details about the func-
tions and services provided 
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota apps