change time TOYOTA COROLLA HATCHBACK 2021 Warranties & Maintenance Guides (in English)
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4Introduction
INTRODUCTION
A
t Toyota, our top priority is always 
our customers. We know your Toyota 
is an important part of your life and 
something you depend on every day. That’s 
why we’re dedicated to building products of 
the highest quality and reliability.
Our excellent warranty coverage is   
evidence that we stand behind the quality 
of our vehicles. We’re con dent — as you 
should be — that your Toyota will provide   
you with many years of enjoyable driving.
To further demonstrate our commitment to   
our customers’ satisfaction, occasionally   
we may establish a special policy   
adjustment to pay for speci c repairs that   
are no longer covered by warranty. When   
we establish such a policy adjustment, we 
mail details to all applicable owners we   
have on record. 
To provide you with added protection   
against unexpected service costs, we offer 
Toyota Financial Services vehicle service 
agreements and Toyota Auto Care and   
Toyota Care Plus prepaid maintenance 
programs. Each offers plans to meet a   
wide variety of needs. Your dealership can 
help you select the plan that’s best for you. Our goal is for every Toyota customer to  
enjoy outstanding quality, dependability 
 
and peace of mind throughout their   
ownership experience. We want you to be   
a satis ed member of the Toyota family   
for many miles to come.
This booklet describes the terms of 
Toyota warranty coverage as well as   
general owner responsibilities. The 
scheduled maintenance section 
describes your vehicle’s maintenance 
requirements. Be sure to review this 
information carefully, since proper 
maintenance is required to ensure that 
warranty coverage remains intact.
All information in this booklet is the latest 
available at the time of publication and is 
subject to change without notice. 
SATISFACTION DOWN THE ROAD
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35Maintenance Log
MAINTENANCE
IMPORTANT MAINTENANCE 
INFORMATION
It is especially important to both  
routinely check your vehicle’s engine   
oil level (once a month) and regularly 
replace the engine oil and oil  lter  
(see the Maintenance Log section of  
this booklet to determine how often  
you should change your vehicle’s oil  
and  lter). Failure to do so can cause  
oil starvation and/or oil gelling, which   
can result in severe damage to your 
vehicle and require costly repairs that   
are not covered by the New Vehicle 
Limited Warranty.
Maintenance Records
Maintaining your vehicle according to  
the recommendations in this booklet is 
required to ensure that your warranty 
coverage remains intact. You should keep 
detailed records of vehicle maintenance, 
including date of service, mileage at time   
of service and a description of service   
and/or parts installation performed. The 
scheduled maintenance log in this booklet   
can help you document this information. If 
you sell your vehicle, be sure to give your 
maintenance records to the new owner.
Toyota will not deny a warranty claim   
solely because you do not have records 
to show that you maintained your vehicle. 
However, damage or failure caused by lack   
of proper maintenance is not covered   
under warranty.
 
 
Maintenance Providers 
Maintenance and repair services may be 
performed by you or by any automotive 
service provider you choose. Toyota will   
not deny a warranty claim solely because   
you used a service provider other than a 
Toyota dealership for maintenance and 
repairs. However, damage or failure   
caused by improper maintenance or   
repairs is not covered under warranty.
Dealer-Recommended 
Maintenance
Your dealer may recommend more   
frequent maintenance intervals or more 
maintenance services than those listed in   
the scheduled maintenance log. These 
additional services are not required to 
maintain your warranty coverage. Ask 
your dealer to explain any recommended 
maintenance not included in the scheduled 
maintenance log.
For a complete description of Toyota 
warranty coverages, see the Warranty 
Information portion of this booklet.
MAINTAINING YOUR WARRANTY
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