TOYOTA COROLLA HYBRID 2020 Accessories, Audio & Navigation (in English)
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1514-6. Tips for operating the audio/visual system
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
4
Audio/visual system
WMA files are Ver. 7, 8 and 9.
 Trademark Acknowledgement
Windows Media is either a 
registered trademark or trade-
mark of Microsoft Corpora-
tion in the United States 
and/or other countries. 
This product includes technol-
ogy owned by Microsoft Cor-
poration and cannot be used 
or distributed without a 
license from Microsoft Licens-
ing, Inc.
■AAC
 AAC is short for Advanced 
Audio Coding and refers to an 
audio compression technol-
ogy standard used with 
MPEG2 and MPEG4.
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified: 
Take your vehicle to your Toyota 
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a 
problem in the 
USB memory or 
its connection.
“No music files 
found.”
This indicates 
that no compati-
ble files are 
included in the 
USB memory.
“No video files 
found.”
This indicates 
that no video 
files are included 
in the USB mem-
ory.
MessageExplanation
“iPod Error.”
This indicates a 
problem in the 
iPod or its con-
nection.
“No music files 
found.”
This indicates 
that there is no 
music data in the 
iPod.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device. 
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1524-6. Tips for operating the audio/visual system
COROLLA_COROLLA
HV(TMMMS)_Navi_(U) 
Page 153 of 250
153
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
5
5
Voice command system
Voice commandsystem
.5-1. Voice command system operation 
Voice command system .................................. 154
Natural language under- standing..................... 157
Command list .............. 158
5-2. Mobile Assistant opera- tion 
Mobile Assistant .......... 163 
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1545-1. Voice command system operation
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
5-1.Voice command system operation 
■Steering switchTa l k   s w i t c h
Voice command system:
• Press the talk switch to start the  voice command system. To can-
cel voice command, press and 
hold the talk switch.
When an Apple CarPlay connection 
is established
*:
• Press and hold the talk switch to  start Siri. To cancel Siri, press the 
talk switch.
• Press the talk switch to start the  voice command system.
*: This function is not made avail-able in some countries or areas.
■Microphone
 It is unnecessary to speak 
directly into the microphone 
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while 
voice commands are spoken.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are  turned towards the microphone.
●In the following c onditions, the 
system may not  recognize the 
command properly and using 
voice commands may not be pos-
sible:
• The command is incorrect or 
unclear. Note that certain words, 
accents or speech patterns may 
be difficult for the system to recog-
nize.
• There is excessive background  noise, such as wind noise.
●Normally, it is necessary to wait 
for a beep before saying a com-
mand. To enable th e ability to talk 
over prompts and say commands 
before the beep, enable the voice 
prompt interrupt function. ( P. 6 0 )
●This system may not operate 
immediately after the engine 
switch <power switch> is in ACC 
or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio, 
phone dialing, etc. to be 
operated using voice com-
mands. Refer to the com-
mand list for samples of 
voice commands. ( P.158)
Using the voice command 
system
A 
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1555-1. Voice command system operation
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
5
Voice command system
The voice command system is 
operated by saying commands 
which correspond to a sup-
ported function. To display 
examples of commands for sup-
ported functions, select a func-
tion button on the screen after 
starting the voice command sys-
tem.
1 Press the talk switch.
 Voice guidance for the voice 
command system can be 
skipped by pressing the talk 
switch.
2 If “Getting Started with Voice” 
screen is displayed, select 
“OK” or press the talk switch. 
( P.156) 3
After hearing a beep, say a 
supported command.
 To display sample commands 
of the desired function, say 
the desired function or select 
the desired function button. To 
display more commands, 
select “More Commands”.
 Selecting “Help” or saying 
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and 
operation methods.
 Registered POIs, registered 
names in the contacts list etc., 
can be said in the place of the 
“<>” next to the commands. 
( P.158)
For example: Say “Find a restau-
rant”, “Call John Smith” etc.
If a desired outcome is not 
shown, or if no selections are 
available, perform one of the 
following to return to the pre-
vious screen:
• Say “Go back”.
•Select  .
To cancel voice recognition, 
select  , say “Cancel”, or 
press and hold the talk switch.
 To perform the voice com-
mand operation again, select 
“Start Over” or say “Start 
over”.
 To suspend voice command 
operation, select “Pause” or 
say “Pause”. To resume the 
NOTICE
●Do not touch and  put a sharp 
object to the microphone. It may 
cause failure.
Voice command system 
operation
Operation from the main 
menu 
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1565-1. Voice command system operation
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
voice command operation, 
select “Resume” or press the 
talk switch.
●If the system does not respond or 
the confirmation screen does not 
disappear, press the talk switch 
and try again.
●If a voice command cannot be rec-
ognized 3 consecutive times, 
voice recognition will be canceled.
●The amount of spoken feedback 
received from the system while 
using the voice command system 
(voice recognition prompts) can 
be changed on the voice settings 
screen. (P. 6 0 )
●Some voice guidance can be can-
celed by setting voice prompts to 
off. Use this setting when it is 
desirable to say a command 
immediately after pressing the talk 
switch and hearing a beep.
To increase voice recognition 
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started 
with Voice” screen. These func-
tions are only available when 
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be 
started on the voice settings 
screen. (P. 6 0 )
1 Press the talk switch. 2
Select the desired item to be 
set.
Select to display the voice 
command tutorials.
Select to train the voice com-
mand system.
The user will be a sked to say 10 
sample phrases.  This will help the 
voice command system adapt to 
the user’s accent.
Select to prevent the screen 
from being displayed again.
Select to proceed to the 
voice command screen.
*: Entune Premium Audio with DCM  only. This function is not made 
available in some countries or 
areas.
Text messages can be written 
using the dictation function.
To use the dictation function, a 
subscription to the Toyota 
Entune is necessary. Contact 
your Toyota dealer for details.
Increasing the voice rec-
ognition performance
Dictation function (English 
only)
*
A
B
C
D 
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1575-1. Voice command system operation
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
5
Voice command system
1 Select  .
2 Speak to the system.
 Words recognized through 
your speech will be displayed. 
To confirm the entered text, 
select “OK”.
●A keyboard screen will not be dis-
played when the vehicle is being 
driven.
●Text message reply with the dicta-
tion function may n ot be available 
depending on the type of cellular 
phone.
*: Entune Premium Audio with DCM 
only. This function is not made 
available in some countries or 
areas.
Natural language 
understanding*
Due to natural language 
speech recognition technol-
ogy, this system recognizes 
commands when spoken 
naturally. (If a Toyota Entune 
subscription has been 
entered, the system will be 
able to connect to the Toy-
ota Entune center and the 
range of naturally spoken 
English which can be recog-
nized will be increased.) 
However, the system cannot 
recognize every variation of 
each command. In some sit-
uations, it is possible to 
omit the command for the 
procedure and directly state 
the desired operation. Not 
all voice commands are dis-
played in the function menu.
To use this function, a sub-
scription to the Toyota 
Entune is necessary. Con-
tact your Toyota dealer for 
details. 
Page 158 of 250
1585-1. Voice command system operation
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
Recognizable voice commands 
and their actions are shown 
below.
Frequently used commands 
are listed in the following 
tables.
 For devices that are not 
installed to the vehicle, com-
mands relating to that device 
may not be displayed on the 
screen. Also, depending on 
other conditions, such as 
compatibility, some com-
mands may not be displayed 
on the screen.
 The functions available may 
vary according to the system 
installed.
 Voice recognition language 
can be changed. ( P.56)
■Common
■Top menu
*: Vehicle must be parked
■Navigation*1
Command list
Command list overview
Command list
CommandAction
“Help”
Displays exam-
ples of some of 
the available 
commands
“Go back”Returns to the 
previous screen
“Cancel”
Cancels the 
voice command 
system
“Start over”Returns to top 
menu screen
“Pause”
Temporarily 
pauses a voice 
session until it is 
resumed by 
pressing the talk 
switch again.
CommandAction
“Show com-
mand examples 
for <menu>”Displays the 
command list of 
the selected 
menu
“More com-
mands”Displays more 
commonly used 
commands
“Voice settings”Displays Voice 
Setting screen
“Train my voice”
Displays Train 
Voice Recogni-
tion screen
*
CommandAction
“Get directions to 
<house #, street, 
city, state>”
*2
Enables setting 
a destination by 
saying the 
address
*3, 4
“Find a <POI cat-
egory/POI 
name>”
Displays a list of 
<POI cate-
gory
*5/POI 
name
*6> near 
the current posi-
tion
CommandAction 
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1595-1. Voice command system operation
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
5
Voice command system
*1: Entune Premium Audio only
*2: English and French only
*3: Best recognition results occur  when saying the full address 
without the zipcode
*4: When the language is set to French, the supported area is 
only Quebec Pronvince in 
Canada
*5: For example; “Ga s stations”, 
“Restaurants”, etc.
*6: Major national brands are always  supported. Local brands are also 
supported with a subscription to 
the Toyota Entune. Contact your 
Toyota dealer for details.
*7: When the language is set to French, the supported area is 
only Quebec City in Canada
*8: Used when multiple destinations are set on a route
■Phone*1
“Find a <POI> 
near my destina-
tion”Displays a list of 
<POI> near the 
destination
“Find a <POI cat-
egory> in a 
city”
*2
Displays a list of 
<POI> in a spec-
ified city and 
state
*7
“Go home”Displays the 
route to home
“Go to favorite 
<1-10>”
Sets the location 
registered to the 
corresponding 
favorite number 
as the destina-
tion
“Show recent 
destinations”
Displays recent 
destinations. 
Selecting a num-
ber from the list 
will start naviga-
tion to the 
selected recent 
destination.
“Cancel route”Cancels the 
route guidance
“Delete destina-
tions”Displays a list of 
destination to 
delete
*8
“Show <POI cat-
egory> icons”
Displays the 
specified point of 
interest cate-
gory
*5 icons on 
the map
CommandAction
CommandAction
“Call <con-
tact>”
*2
Places a call to 
the specified 
contact from the 
phone book
“Call <contact> 
<phone type>”
*2
Places a call to 
the specified 
phone type of 
the contact from 
the phone book
“Dial <phone 
number>”Places a call to 
the specified 
phone number
“Redial”
Places a call to 
the phone num-
ber of the latest 
outgoing call
“Call back”
Places a call to 
the phone num-
ber of latest 
incoming call 
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1605-1. Voice command system operation
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
*1: When an Apple CarPlay connec-tion is established, this voice 
commands will be unavailable.
*2: If the system does not recognize the name of a con tact, create a 
voice tag. ( P.198) The name of 
a contact can also be recognized 
by adding a voice tag.
■While in a phone call*
*: When an Apple CarPlay connec- tion is established, this voice 
commands will be unavailable.
■While incoming message 
notification is displayed
*1, 2
*1: Full screen message notification must be turned on within the 
phone settings ( P.196) 
*2: When an Apple CarPlay connec-
tion is established, this voice 
commands will be  unavailable.
■Radio
“Show recent 
calls”Displays the call 
history screen
“Send a mes-
sage to <con-
tact>”
Sends a text 
message to 
specified con-
tact from the 
phone book
CommandAction
“Send <digits>”
Sends DTMF 
tones has speci-
fied
“Mute”
Mutes the micro-
phone (far side 
cannot hear the 
conversation)
“Unmute”Unmutes the 
microphone
CommandAction
CommandAction
“Read message”
Reads the 
incoming mes-
sage over the 
vehicle speakers
“Ignore”
Ignores the 
incoming mes-
sage notification
“Reply”
Initiates sending 
a reply to the 
incoming mes-
sage
“Call”
Places a call to 
the phone num-
ber of incoming 
message
CommandAction
“Tune to <fre-
quency> AM”
Changes the 
radio to the 
specified AM fre-
quency
“Tune to <fre-
quency> FM”
Changes the 
radio to the 
specified FM fre-
quency
“Play a <genre> 
station”
Changes the 
radio to an FM 
station of the 
specified genre
*1