service indicator TOYOTA GR YARIS 2021 Owners Manual
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YARIS(GR) Owner's Manual_Europe_M52L09_en
1-3. Emergency assistance
1-3.Emerg ency  as sista nce
*1: If equipped
*2: Operates within the eCall coverage.  
The system name differs depending 
on the country.
Type A
Typ e B 
Microphone 
“SOS” button*
Indicator lights 
Speaker
*: This button is intended for communi- 
cation with the eCall system operator.
Other SOS buttons available in other 
systems of a motor vehicle do not 
relate to the device and are not 
intended for communication with the 
eCall system operator.
■Automatic Emergency Calls 
If any airbag deploys, the system is  
designed to automatically call the  
eCall control center.* The answer- 
ing operator receives the vehicle’s  
location, the time of the incident  
and the vehicle VIN, and attempts  
to speak with the vehicle occupants  
to assess the situation. If the occu-
eCall*1, 2
eCall is a telematics service  
that uses Global Navigation  
Satellite System (GNSS) data  
and embedded cellular tech- 
nology to enable the following  
emergency calls to be made:  
Automatic emergency calls  
(Automatic Collision Notifica- 
tion) and manual emergency  
calls (by pressing the “SOS”  
button). This service is  
required by European Union  
Regulations.
System components
Emergency Notification Ser- 
vices 
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1
YARIS(GR) Owner's Manual_Europe_M52L09_en
1-3. Emergency assistance
For safety and security
pants are unable to communicate,  
the operator automatically treats  
the call as an emergency and con- 
tacts the nearest emergency ser- 
vices provider (112 system etc.) to  
describe the situation and request  
that assistance be sent to the loca- 
tion.
*: In some cases, the call cannot be  
made. ( →P. 6 4 )
■Manual Emergency Calls 
In the event of an emergency, press  
the “SOS” button to call the eCall  
control center.* The answering  
operator will determine your vehi- 
cle’s location, assess the situation,  
and dispatch the necessary assis- 
tance required. 
Make sure to open the cover before  
pressing the “SOS” button.
If you accidentally press the “SOS” but- 
ton, tell the operator that you are not 
experiencing an emergency.
*: In some cases, the call cannot be 
made. ( →P. 6 4 )
When the engine switch is turned to  
ON, the red indicator light will illumi- 
nate for 10 seconds and then the  
green indicator light will illuminate,  
indicating that the system is  
enabled. The indicator lights indi- 
cate the following: 
 z If the green indicator light illumi- 
nates and stays on, the system is  
enabled. 
 z If the green indicator light flashes  
twice per second, an automatic  
or manual Emergency Call is  
being made. 
 z If the red indicator light illumi- 
nates at any time other than  
immediately after the engine  
switch is turned to ON, the sys- 
tem may be malfunctioning or  
the backup battery may be  
depleted. 
 z If the red indicator light blinks for  
approximately 30 seconds during  
an Emergency Call, the call has  
been disconnected or the cellular  
network signal is weak.
The service life of the backup battery  
does not exceed 3 years.
■Free/Open Source Software Infor- mation 
This product contains Free/Open  Source Software (FOSS). 
The license information and/or the  
source code of such FOSS can be found  at the following URL.
http://www.opensourceautomotive.com/
dcm/toyota/
Indicator lights 
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YARIS(GR) Owner's Manual_Europe_M52L09_en
1-3. Emergency assistance
WARNING
■When the Emergency Call may  not be made
●It may not be possible to make Emergency Calls in any of the fol-lowing situations. In such cases,  
report to emergency services pro- vider (112 system etc.) by other means such as nearby public  
phones. 
• Even when the vehicle is in the cel- 
lular phone service area, it may be  difficult to connect to the eCall con-trol center if the reception is poor or  
the line is busy. In such cases, even  though the system attempts to con-nect to the eCall control center, you  
may not be able to connect to the  eCall control center to make Emer-gency Calls and contact emergency  
services. 
• When the vehicle is out of the cellu- 
lar phone service area, the Emer- gency Calls cannot be made. 
• When any related equipment (such  as the “SOS” button panel, indicator lights, microphone, speaker, DCM,  
antenna, or any wires connecting  the equipment) is malfunctioning, damaged or broken, the Emer- 
gency Call cannot be made. 
• During an Emergency Call, the sys- 
tem makes repeated attempts to  connect to the eCall control center. However, if it cannot connect to the  
eCall control center due to poor  radio wave reception, the system may not be able to connect to the  
cellular network and the call may  finish without connecting. The red indicator light will blink for approxi- 
mately 30 seconds to indicate this  disconnection.
●If the battery’s voltage decreases or there is a disconnection, the system may not be able to connect to the  
eCall control center.
●The Emergency Call system might  not work outside of EU area, depending on the available infra- 
structure in the country.
■When the Emergency Call sys-
tem is replaced with a new one 
The Emergency Call system should  be registered. Contact any authorized  
Toyota retailer or Toyota authorized  repairer, or any reliable repairer.
■For your safety
●Please drive safely.The function of this system is to  
assist you in making the Emer- gency Call in case of accidents such as traffic accidents or sudden  
medical emergencies, and it does  not protect the driver or passengers in any way. Please drive safely and  
fasten your seatbelts at all times for  your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the vehicle and evacuate to a safe area  
immediately.
●If the airbags deploy when the sys-
tem is operating normally, the sys- tem makes emergency call. The system also makes emergency call  
when the vehicle is struck from the  rear or rolls over, even if the airbags do not deploy.
●For safety, do not make the Emer-gency Call while driving. 
Making calls during driving may  cause mishandling of the steering wheel, which may lead to unex- 
pected accidents. Stop the vehicle and confirm the safety of your surroundings before  
making the Emergency Call.