maintenance TOYOTA HIGHLANDER 2004 XU20 / 1.G Owners Manual

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Foreword
Welcome to the growing group of value −conscious people who drive Toyotas. We are proud of the advanced engineering and
quality construction of each vehicle we build.
This Owner ’s Manual explains the operation of your new Toyota. Please read it thoroughly and have all the occupants
follow the instructions carefully. Doing so will help you enjoy many years of safe and troublefree motoring. For
important information about this manual and your Toyota, read the following pages carefully.
When it comes to service, remember that your Toyota dealer knows your vehicle best and is interested in your complete
satisfaction. He will provide quality maintenance and any other assistance you may require.
If there is not a Toyota dealer near you, or you need emergency assistance for any reason, please call the following number:
U.S. OWNERS: Toyota Customer Assistance Center Tollfree: 18003314331
CANADIAN OWNERS:Toyota Canada Customer Interaction Centre Tollfree: 1888TOYOTA8 (18888696828)
Please leave this Owner ’s Manual in this vehicle at the time of resale. The next owner will need this information also.
All information and specifications in this manual are current at the time of printing. However, because of Toyota’s policy of
continual product improvement, we reserve the right to make changes at any time without notice.
Please note that this manual applies to all models and explains all equipment, including options. Therefore, you may
find some explanations for equipment not installed on your vehicle.
©2003 TOYOTA MOTOR CORPORATION
All rights reserved. This material may not be reproduced or copied, in whole or in part, without the written permission of Toyo ta
Motor Corporation.

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In order to be effective, the SRS airbags must deploy with
tremendous speed. The rapid deployment of the SRS air-
bags makes the SRS airbags themselves potential sources
of serious injury if an occupant is too close to an airbag,
or if an object or some part of his or her body has been
placed between the occupant and the airbag at the time of
deployment. This is just one example of how the instruc-
tions in Section 1−3 of this Owner ’s Manual will help en-
sure proper use of the occupant restraint systems, and
increase the safety they can provide to you and your fami-
ly in the event of an accident.
Toyota recommends you to read the provisions in Section
1 −3 carefully and refer to them as needed during your time
of ownership of this vehicle.New vehicle warranty
Your new vehicle is covered by the following Toyota limited
warranties:
 New vehicle warranty
 Emission control systems warranty
 Others
For further information, please refer to the “Owner’s
Warranty Information Booklet” or “Owner ’s Manual
Supplement”.
Your responsibility for maintenance
It is the owner’s responsibility to make sure that the
specified maintenance is performed. Section 6 gives
details of these maintenance requirements. Also included
in Section 6 is general maintenance. For scheduled
maintenance information, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manual Supplement”.

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CAUTION
Be especially careful to prevent erro-
neous pedal operation.
Emissions Inspection and Maintenance
(I/M) programs
Your vehicle may not pass a state
emission inspection if the malfunction
indicator lamp remains on. Contact your
Toyota dealer to check your vehicle’s
emission control system and OBD
(On−Board Diagnostics) system before
taking your vehicle for the inspection.
For details, see “Emissions Inspection and
Maintenance (I/M) programs” on page 362
in Section 6.
(g) Low Fuel Level Warning Light
This light comes on when the fuel level
in the tank becomes nearly empty. Fill up
the tank as soon as possible.
On inclines or curves, due to the move-
ment of fuel in the tank, the low fuel level
warning light may come on earlier than
usual. (h) “ABS” Warning Light
The light comes on when the ignition key
is turned to the “ON” position. If the anti
−
lock brake system and the brake assist
system work properly, the light turns off
after a few seconds. Thereafter, if the
system malfunctions, the light comes on
again.
When the “ABS” warning light is on (and
the brake system warning light is off), the
anti −lock brake system, the brake assist
system, the traction control system and
the vehicle stability control system do not
operate, but the brake system still oper-
ates conventionally.
When the “ABS” warning light is on (and
the brake system warning light is off), the
anti −lock brake system does not operate
so that the wheels could lock up during
a sudden braking or braking on slippery
road surfaces. If either of the following conditions
occurs, this indicates a malfunction
somewhere in the components moni-
tored by the warning light system. Con-
tact your Toyota dealer as soon as
possible to service the vehicle.The light does not come on when the
ignition key is turned to the “ON” posi-
tion, or remains on.
The light comes on while you are driv-
ing.
A warning light turning on briefly during
operation does not indicate a problem.
CAUTION
If the “ABS” warning light remains on
together with the brake system warn-
ing light, immediately stop your ve-
hicle at a safe place and contact your
Toyota dealer.
In this case, not only the antilock
brake system will fail but also the
vehicle will become extremely unsta-
ble during braking.

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The air conditioning filter information
label is placed in the glove box as
shown and indicates that a filter has
been installed.
The air conditioning filter prevents dust
from entering the vehicle through the air
conditioning vent.The air conditioning filter is behind the
glove box.
The air conditioning filter may clog af-
ter long use. The filter may need to be
replaced if the air flow of the air condi-
tioning and heater experiences extreme
reductions in operating efficiency, or if
the windows begin to fog up easily. To maintain the air conditioning efficiency,
inspect and replace the air conditioning
filter according to the maintenance sched-
ule. In dusty areas or areas with heavy
traffic flow, such as inner city or desert
areas, early replacement may be required.
(For scheduled maintenance information,
please refer to the “Scheduled Mainte-
nance Guide” or “Owner ’s Manual Supple-
ment”.)
Checking and replacing the
air conditioning filter

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Always slow down in gusty cross-
winds. Because of its profile and
higher center of gravity, your ve-
hicle is more sensitive to side
winds than an ordinary passenger
car. Slowing down will allow you to
have better control.
When driving offroad or in rugged
terrain, do not drive at excessive
speeds, jump, make sharp turns,
strike objects, etc. This may cause
loss of control or vehicle rollover
causing death or serious injury. You
are also risking expensive damage
to your vehicle’s suspension and
chassis.
Do not drive horizontally across
steep slopes. Driving straight up or
straight down is preferred. Your ve-
hicle (or any similar offroad ve-
hicle) can tip over sideways much
more easily than forward or back-
ward.
Drive gently and avoid high speeds.
Your vehicle does not need an elaborate
break−in. But following a few simple tips
for the first 1600 km (1000 miles) can add
to the future economy and long life of
your vehicle:
Avoid full throttle acceleration when
starting and driving.
Avoid racing the engine.
Try to avoid hard stops during the first
300 km (200 miles).
Do not drive for a long time at any
single speed, either fast or slow.
Do not tow a trailer during the first 800
km (500 miles). FUEL TYPE
Your new vehicle must use only un-
leaded gasoline.
To help prevent gas station mix
−ups, your
Toyota has a smaller fuel tank opening.
The special nozzle on pumps with un-
leaded fuel will fit it, but the larger stan-
dard nozzle on pumps with leaded gas will
not.
At a minimum, the gasoline you use
should meet the specifications of ASTM
D4814 in the U.S.A. and CGSB 3.5 −M93
in Canada.NOTICE
Do not use leaded gasoline. Use of
leaded gasoline will cause the three
way catalytic converter to lose its ef-
fectiveness and the emission control
system to function improperly. Also,
this can increase maintenance costs.
Breakin period Fuel

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NOTICE
A large amount of unburned gases
flowing into the threeway catalytic
converter may cause it to overheat
and create a fire hazard. To prevent
this and other damage, observe the
following precautions:
Use only unleaded gasoline.
 Do not drive with an extremely low
fuel level; running out of fuel could
cause the engine to misfire, creat-
ing an excessive load on the three
way catalytic converter.
 Do not allow the engine to run at
idle speed for more than 20 min-
utes.
 Avoid racing the engine.
 Do not pushstart or pullstart your
vehicle.
 Do not turn off the ignition while
the vehicle is moving.
Keep your engine in good running
order. Malfunctions in the engine
electrical system, electronic ignition
system/distributor ignition system
or fuel systems could cause an ex-
tremely high threeway catalytic
converter temperature.
 If the engine becomes difficult to
start or stalls frequently, take your
vehicle in for a checkup as soon
as possible. Remember, your Toyota
dealer knows your vehicle and its
threeway catalytic converter sys-
tem best.
 To ensure that the threeway cata-
lytic converter and the entire emis-
sion control system operate proper-
ly, your vehicle must receive the
periodic inspections required by the
Toyota Maintenance Schedule. For
scheduled maintenance information,
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.CAUTION
Avoid inhaling the engine exhaust.
It contains carbon monoxide, which
is a colorless and odorless gas. It
can cause unconsciousness or even
death.
Make sure the exhaust system has
no holes or loose connections. The
system should be checked from
time to time. If you hit something,
or notice a change in the sound of
the exhaust, have the system
checked immediately.
Do not run the engine in a garage
or enclosed area except for the
time needed to drive the vehicle in
or out. The exhaust gases cannot
escape, making this a particularly
dangerous situation.
Do not remain for a long time in a
parked vehicle with the engine run-
ning. If it is unavoidable, however,
do so only in an unconfined area
and adjust the heating or cooling
system to force outside air into the
vehicle.
Engine exhaust cautions

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IMPORTANCE OF ENGINE OIL LEVEL
CHECK
One of the most important points in prop-
er vehicle maintenance is to keep the en-
gine oil at the optimum level so that oil
function will not be impaired. Therefore, it
is essential that the oil level be checked
regularly. Toyota recommends that the oil
level be checked every time you refuel
the vehicle.
NOTICE
Failure to check the oil level regularly
could lead to serious engine trouble
due to insufficient oil.
For detailed information on oil level check,
see “Checking the engine oil level” on
page 372 in Section 7−2.
Your engine is fitted with iridiumtipped
spark plugs.
NOTICE
Use only iridiumtipped spark plugs
and do not adjust gaps for your en-
gine performance and smooth drive-
ability.
The tandem master cylinder brake system
is a hydraulic system with two separate
sub −systems. If either sub −system s hould
fail, the other will still work. However, the
pedal will be harder to press, and your
stopping distance will increase. Also, the
brake system warning light may come on.
CAUTION
Do not drive your vehicle with only a
single brake system. Have your
brakes fixed immediately.
BRAKE BOOSTER
The brake booster uses engine vacuum to
power −assist the brakes. If the engine
should quit while you are driving, you can
bring the vehicle to a stop with normal
pedal pressure. There is enough reserved
vacuum for one or two stops—but no
more!
Iridiumtipped spark plugs Brake system

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In a rollover crash, an unbelted per-
son is significantly more likely to
die than a person wearing a seat
belt. Therefore, the driver and all
passengers should fasten their seat
belts whenever the vehicle is mo-
ving.
When driving offroad or in rugged
terrain, do not drive at excessive
speeds, jump, make sharp turns,
strike objects, etc. This may cause
loss of control or vehicle rollover
causing death or serious injury. You
are also risking expensive damage
to your vehicle’s suspension and
chassis.
NOTICE
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the river bed for
firmness. Drive slowly and avoid
deep water.
Take all necessary safety measures
to ensure that water damage to the
engine or other components does
not occur.
Water entering the engine air intake
will cause severe engine damage.
Water can wash the grease from
wheel bearings, causing rusting and
premature failure, and may also en-
ter the differentials, transmission
and transfer case, reducing the gear
oil’s lubricating qualities.
 Sand and mud that has accumulated
in brake drums and around brake
discs may affect braking efficiency
and may damage brake system com-
ponents.
 Always perform a maintenance in-
spection after each day of offroad
driving that has taken you through
rough terrain, sand, mud, or water.
For scheduled maintenance informa-
tion, refer to the “Scheduled Main-
tenance Guide” or “Owner’s Manual
Supplement”.Make sure your coolant is properly pro-
tected against freezing.
Only use “Toyota Super Long Life Coolant”
or similar high quality ethylene glycol
based non −silicate, non −amine, non− nitrite,
and non −borate coolant with long −life hy-
brid organic acid technology.
See “Checking the engine coolant level”
on page 375 in Section 7 −2 for details of
coolant type selection.
“Toyota Super Long Life Coolant” is pre −
mixed with 50% coolant and 50% deion-
ized water. This coolant provides protec-
tion down to about −35 C ( −31 F).
NOTICE
Do not use plain water alone.
Check the condition of the battery and
cables.
Cold temperatures reduce the capacity of
any battery, so it must be in top shape
to provide enough power for winter start-
ing. Section 7− 3 tells you how to visually
inspect the battery. Your Toyota dealer
and most service stations will be pleased
to check the level of charge.
Winter driving tips

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BREAKIN SCHEDULE
Toyota recommends that you do not
tow a trailer with a new vehicle or a
vehicle with any new power train com-
ponent (engine, transmission, differen-
tial, wheel bearings, etc.) for the first
800 km (500 miles) of driving.
MAINTENANCE
If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. For this informa-
tion, please refer to the scheduled
maintenance information in the “Sched-
uled Maintenance Guide” or “Owner ’s
Manual Supplement”.
Retighten all fixing bolts of the towing
ball and bracket after approximately
1000 km (600 miles) of trailer driving. PRETOWING SAFETY CHECK
Check that your vehicle remains level
when a loaded or unloaded trailer is
hitched. Do not drive if the vehicle has
an abnormal nose
−up or nose −down
condition, and check for improper
tongue load, overload, worn suspension
or other possible causes.
Make sure the trailer cargo is securely
loaded so that it cannot shift.
Check that your rear view mirrors con-
form to any applicable federal, state/
provincial or local regulations. If not,
install the rear view mirrors required
for towing purposes.
TRAILER TOWING TIPS
When towing a trailer, your vehicle will
handle differently than when not tow-
ing. The three main causes of vehicle
trailer accidents are driver error, exces-
sive speed and improper trailer loading.
Keep these in mind when towing:
Before starting out, check operation of
the lights and all vehicle −trailer connec-
tions. After driving a short distance,
stop and recheck the lights and con-
nections. Before actually towing a trail-
er, practice turning, stopping and back-
ing with a trailer in an area away from
traffic until you learn the feel.
Backing with a trailer is difficult and
requires practice. Grip the bottom of
the steering wheel and move your hand
to the left to move the trailer to the
left. Move your hand to the right to
move the trailer to the right. (This pro-
cedure is generally opposite to that
when backing without a trailer.) Also,
just turn the steering wheel a little at
a time, avoiding sharp or prolonged
turning. Have someone guide you when
backing to reduce the risk of an acci-
dent.
Because stopping distance may be in-
creased, vehicle− to−vehicle distance
should be increased when towing a
trailer. For each 16 km/h (10 mph) of
speed, allow at least one vehicle and
trailer length between you and the ve-
hicle ahead. Avoid sudden braking as
you may skid, resulting in jackknifing
and loss of control. This is especially
true on wet or slippery surfaces.
Avoid jerky starts or sudden accelera-
tion.
Avoid jerky steering and sharp turns.
The trailer could hit your vehicle in a
tight turn. Slow down before making a
turn to avoid the necessity of sudden
braking.

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Keep the front wheels in proper
alignment. Avoid hitting the curb and
slow down on rough roads. Improper
alignment not only causes faster tire
wear but also puts an extra load on
the engine, which, in turn, wastes fuel.
Keep the bottom of your vehicle free
from mud, etc. This not only lessens
weight but also helps prevent corro-
sion.
Keep your vehicle tunedup and in
top shape. A dirty air cleaner, improp-
er valve clearance, dirty plugs, dirty oil
and grease,brakes not adjusted, etc. all
lower engine performance and contrib-
ute to poor fuel economy. For longer
life of all parts and lower operating
costs, keep all maintenance work on
schedule, and if you often drive under
severe conditions, see that your vehicle
receives more frequent maintenance.
(For scheduled maintenance informa-
tion, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manu-
al Supplement”.)
CAUTION
Never turn off the engine to coast
down hills. Your power steering and
brake booster will not function with-
out the engine running. Also, the
emission control system operates
properly only when the engine is run-
ning.