steering TOYOTA HIGHLANDER 2021 (in English) Owner's Guide

1814-1. Before driving
4
Driving
HIGHLANDER_U
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the engine running. This prevents
the vehicle from creeping.
■When driving the vehicle
●Do not drive if you are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay response in an emer-
gency, resulting in an accident.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire if there is any
flammable material nearby.
●During normal driving, do not
turn off the engine. Turning the
engine off while driving will not
cause loss of steering or brak-
ing control, but the power assist
to these systems will be lost.
This will make it more difficult to
steer and brake, so you should
pull over and stop the vehicle as
soon as it is safe to do so.
However, in the event of an
emergency, such as if it
becomes impossible to stop the
vehicle in the normal way:
P.450
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
(
P.206)
●Do not adjust the positions of
the steering wheel, the seat, or
the inside or outside rear view
mirrors while driving.
Doing so may resu lt in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, heads or other parts
of their body are not outside the
vehicle.
●AWD models: This is not an
AWD vehicle designed for
off-road driving. Proceed with all
due caution if it becomes
unavoidable to drive off-road.
●Do not drive across a river or
through other bodies of water.
This may cause electric/elec-
tronic components to short cir-
cuit, damage the engine or
cause other serious damage to
the vehicle.

1824-1. Before driving
HIGHLANDER_U
WARNING
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has
high-speed capability tires. Driv-
ing over 85 mph (140 km/h)
may result in tire failure, loss of
control and possible injury. Be
sure to consult a tire dealer to
determine whether the tires on
your vehicle are high-speed
capability tires or not before
driving at such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while the shift lever is in a
driving position, or roll forward
while the shift lever is in R.
Doing so may cause the engine
to stall or lead to poor brake and
steering performance, resulting
in an accident or damage to the
vehicle.
●Do not shift the shift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Shifting the shift lever to N while
the vehicle is moving will disen-
gage the engine. Engine brak-
ing is not available when N is
selected.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed. Shifting the shift
lever to any position other than
P or N may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident and
result in death or serious injury.
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.
Rotor damage may result if the
pads are not replaced when
needed.
It is dangerous to drive the vehicle
when the wear limits of the brake
pads and/or those of the brake
discs are exceeded.

1844-1. Before driving
HIGHLANDER_U
WARNING
■When taking a nap in the vehi-
cle
Always turn the engine off. Other-
wise, if you accidentally move the
shift lever or depress the acceler-
ator pedal, this could cause an
accident or fire due to engine
overheating. Additionally, if the
vehicle is parked in a poorly venti-
lated area, exhaust gases may
collect and enter the vehicle, lead-
ing to death or a serious health
hazard.
■When braking
●When the brakes are wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the brake booster device does
not operate, do not follow other
vehicles closely and avoid hills
or sharp turns that require brak-
ing.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●Do not pump the brake pedal if
the engine stalls.
Each push on the brake pedal
uses up the reserve for the
power-assisted brakes.
●The brake system consists of 2
individual hydraulic systems; if
one of the systems fails, the
other will still operate. In this
case, the brake pedal should be
depressed more firmly than
usual and the braking distance
will increase. Have your brakes
fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the engine output.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■When parking the vehicle
Always set the parking brake and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.

1854-1. Before driving
4
Driving
HIGHLANDER_U
NOTICE
●When driving over bumps on
the road, drive as slowly as pos-
sible to avoid damaging the
wheels, underside of the vehi-
cle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations. Hold the
steering wheel firmly and gradu-
ally depress the brake pedal to
slow down the vehicle.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Information on what to do in case
of a flat tire (
P.472)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, transaxle, transfer
(AWD models), rear differential
(AWD models), etc.
●Lubricant condition for the pro-
peller shaft (AWD models),
bearings and suspension joints
(where possible), and the func-
tion of all joints, bearings, etc.

1884-1. Before driving
HIGHLANDER_U
WARNING
●Even if the total load of occu-
pant’s weight and the cargo
load is less than the total load
capacity, do not apply the load
unevenly. Improper loading may
cause deterioration of steering
or braking control which may
cause death or serious injury.
■When using a roof luggage
carrier (vehicles with roof
rails)
Observe the following precau-
tions:
●Place the cargo so that its
weight is distributed evenly
between the front and rear
axles.
●If loading long or wide cargo,
never exceed the vehicle overall
length or width. (
P.500)
●Before driving, make sure the
cargo is securely fastened on
the roof luggage carrier.
●Loading cargo on the roof lug-
gage carrier will make the cen-
ter of gravity of the vehicle
higher. Avoid high speeds, sud-
den starts, sharp turns, sudden
braking or abrupt maneuvers,
otherwise it may result in loss of
control or vehicle rollover due to
failure to operate this vehicle
correctly and result in death or
serious injury.
●If driving for a long distance, on
rough roads, or at high speeds,
stop the vehicle now and then
during the trip to make sure the
cargo remains in its place.
●Do not exceed 165 lb. (75 kg)
cargo weight on the roof lug-
gage carrier.
NOTICE
■When loading cargo
Be careful not to scratch the sur-
face of the moon roof or pan-
oramic moon roof.

1914-1. Before driving
4
Driving
HIGHLANDER_U
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if the trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirrors conform to
all applicable federal, state/provin-
cial or local regulations. If they do
not, install rear view mirrors
appropriate for towing purposes.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transaxle,
transfer [AWD models], rear differ-
ential [AWD models] or wheel bear-
ing), Toyota recommends that you
do not tow a trailer until the vehicle
has been driven for over 500 miles
(800 km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 50 mph
(80 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle
will require more fr equent mainte-
nance due to the additional load.
(See “Scheduled Maintenance
Guide” or “Owner’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of trailer towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and trailer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize.
(if enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.)
●After the trailer swaying has
stopped:
• Stop in a safe pl ace. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that
swaying of the towing vehicle-trailer
increases as speed increases.

1994-1. Before driving
4
Driving
HIGHLANDER_U
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
 Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency and charging sys-
tem performance when using
engine braking, do not put the
transmission in D. If in the M
mode, the transmission shift
range position must be in 6 or
lower. ( P.206)
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or
long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s engine
may overheat on hot days (at
temperatures over 85°F
[30°C]) when driving up a long

2024-2. Driving procedures
HIGHLANDER_U
4-2.Driving procedures
1Check that the parking brake
is set.
2 Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not displayed, the engine
cannot be started.
4 Press the engine switch
shortly and firmly.
When operating the engine switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
The engine will crank until it starts
or for up to 30 se conds, whichever
is less.
Continue depressing the brake
pedal until the engine is completely
started.
The engine can be started from any engine switch mode.
■If the engine does not start
●The engine immobilizer system
may not have been deactivated.
(
 P. 7 1 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■If the battery is discharged
The engine cannot be started using
the smart key system. Refer to
P.491to restart the engine.
■Electronic key battery depletion
 P. 1 1 4
■Conditions affecting operation
 P.135
■Note for the entry function
 P.135
■Steering lock function
●After turning the engine switch off
and opening and closing the
doors, the steering wheel will be
locked due to the steering lock
function. Operating the engine
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push Engine Switch
while Turning Steering Wheel in
Either Direction” will be displayed
on the multi-info rmation display.
Check that the shift lever is in P.
Press the engine switch shortly
and firmly while turning the steer-
Engine (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the engine or
changes engine switch
modes.
Starting the engine

2034-2. Driving procedures
4
Driving
HIGHLANDER_Uing wheel left and right.
●To prevent the steering lock motor
from overheating, operation of the
motor may be suspended if the
engine is turned on and off repeat-
edly in a short period of time. In
this case, refrain from operating
the engine switch. After about 10
seconds, the steering lock motor
will resume functioning.
■Electronic key battery
 P. 4 3 6
■Operation of the engine switch
●If the switch is not pressed shortly
and firmly, the engine switch
mode may not change or the
engine may not start.
●If attempting to restart the engine
immediately after turning the
engine switch off, the engine may
not start in some cases. After turn-
ing the engine switch off, please
wait a few seconds before restart-
ing the engine.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.489.
1 Stop the vehicle completely.
2 Set the parking brake
( P.211), and shift the shift
lever to P.
Check the parking brake indicator
is illuminated.
3 Press the engine switch.
The engine will stop, and the meter
display will be extinguished.
4Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
WARNING
■When starting the engine
Always start the engine while sit-
ting in the driver’s seat. Do not
depress the accelerator pedal
while starting the engine under
any circumstances.
Doing so may cause an accident
resulting in death or serious injury.
■Caution while driving
If engine failure occurs while the
vehicle is moving, do not lock or
open the doors until the vehicle
reaches a safe and complete
stop. Activation of the steering
lock in this circumstance may lead
to an accident, resulting in death
or serious injury.
NOTICE
■When starting the engine
●Do not race a cold engine.
●If the engine becomes difficult to
start or stalls frequently, have
your vehicle checked by your
Toyota dealer immediately.
■Symptoms indicating a mal-
function with the engine
switch
If the engine switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the engine

2044-2. Driving procedures
HIGHLANDER_U
on the multi-information dis-
p l a y.
■Automatic engine shut off fea-
ture
●The vehicle is equipped with a
feature that automatically shuts off
the engine when the shift lever is
in P with the engine running for an
extended period.
●The engine will automatically shut
off after approximately 1 hour if it
has been left running while the
shift lever is in P.
●The timer for the automatic engine
shut off feature will reset if the
brake pedal is depressed or if the
shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch (P.120) from the inside or
the mechanical key from the out-
side, the automatic engine shut off
feature will be disabled. The timer
for the automatic engine shut off
feature will be re -enabled if the
driver’s door is opened.
WARNING
■Stopping the engine in an
emergency
●If you want to stop the engine in
an emergency while driving the
vehicle, press and hold the
engine switch for more than 2
seconds, or press it briefly 3
times or more in succession.
(
P.450)
However, do not touch the
engine switch while driving
except in an emergency. Turn-
ing the engine off while driving
will not cause loss of steering or
braking control, but the power
assist to these systems will be
lost. This will make it more diffi-
cult to steer and brake, so you
should pull over and stop the
vehicle as soon as it is safe to
do so.
●If the engine switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.
●To restart the engine after per-
forming an emergency shut-
down, shift the shift lever to N
and then press the engine
switch.
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
engine.