TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

2114-1. Before driving
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Driving
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WARNING
■Capacity and distribution
●Do not exceed the maximum axle weight rating or the total vehicle
weight rating.
●Even if the total load of occupant’s weight and the cargo load is less
than the total load capacity, d o not apply the load unevenly. I mproper
loading may cause deterioration of steering or braking control which
may cause death or serious injury.
■Roof luggage carrier precautions (vehicles with roof rails)
To use the roof rails as a roof luggage carrier, you must fit t he roof rails
with two or more genuine Toyota cross rails or their equivalent.
When you load cargo on the roof luggage carrier, observe the fo llowing:
●Loading cargo on the roof luggage carrier will make the center of the
vehicle gravity higher. Avoid hi gh speeds, sudden starts, sharp turns,
sudden braking or abrupt maneuvers, otherwise it may result in loss of
control or vehicle rollover due to failure to operate this vehi cle correctly
and result in death or serious injury.
●If driving for a long distance, on rough roads, or at high spee ds, stop
the vehicle now and then during the trip to make sure the cargo
remains in its place.
●Do not exceed 165 lb. (75 kg) cargo weight on the roof luggage carrier.
●Place the cargo so that its weight is
distributed evenly between the front
and rear axles.
●If loading long or wide cargo, never
exceed the vehicle overall length or
width. (P. 638)
●Before driving, make sure the cargo is
securely fastened on the roof luggage
carrier.
Cross rails
Roof rails

2124-1. Before driving
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WARNING
■When installing cross rails (vehicles with roof rails)
Make sure the cross bars are installed securely by pushing them forward
and rearward.
Failure to do so may cause an unexpected accident.
NOTICE
■ When loading cargo
Be careful not to scratch the surface of the moon roof or panor amic moon
roof.

2134-1. Before driving
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Driving
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◆Total load capacity (vehicle capacity weight): P. 638
Total load capacity means the co mbined weight of occupants, cargo
and luggage.
◆Seating capacity: 7 or 8 occ upants (Front 2, Rear 5 or 6)
Seating capacity means the max imum number of occupants whose
estimated average weight is 1 50 lb. (68 kg) per person.
◆TWR (Trailer Weight Rating): P. 218, 638
TWR means the maximum gross trai ler weight (trailer weight plus
its cargo weight) that your vehicle is able to tow.
◆Cargo capacity
Cargo capacity may increase or decrease depending on the weight
and the number o f occupants.
■Total load capacity and seating capacity
These details are also described on the tire and loading inform ation label.
(  P. 532)
Vehicle load limits
Vehicle load limits include total load capacity, seating capaci ty,
TWR (Trailer Weight Rati ng) and cargo capacity.
WARNING
■Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to the tires, but also degrade steering
and braking ability, res ulting in an accident.

2144-1. Before driving
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Contact your Toyota dealer for further information about additi onal
requirements such as a towing kit, etc.
Trailer towing
Your vehicle is designed primarily as a passenger-and-load-car-
rying vehicle. Towing a trailer can have an adverse impact on
handling, performance, braking, durability, and fuel consump-
tion. For your safety and the safety of others, you must not ov er-
load your vehicle or trailer. You must also ensure that you are
using appropriate towing equipm ent, that the towing equipment
has been installed correctly a nd used properly, and that you
employ the requisi te driving habits.
Vehicle-trailer stability and braking performance are affected by
trailer stability, brake performance and setting, trailer brake s,
the hitch and hitch systems (if equipped).
To tow a trailer safely, use extreme care and drive the vehicle in
accordance with your trailer’s characteristics and operating
conditions.
Toyota warranties do not apply to damage or malfunction
caused by towing a trailer for commercial purposes.

2154-1. Before driving
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Driving
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GCWR (Gross Combination Weight Rating)
The maximum allowable gross
combination weight. The gross
combination weight is the sum
of the total vehicle weight
(including the occupants, cargo
and any optional equipment
installed on the vehicle) and the
weight of the trailer being towed
(including the cargo in the
trailer).
■GVWR (Gross Vehicle Weight Rating)
The maximum allowable gross
vehicle weight. The gross vehi-
cle weight is the total weight of
the vehicle. When towing a
trailer, it is the sum of the vehi-
cle weight (including the occu-
pants, cargo and any optional
equipment installed on the vehi-
cle) and the tongue weight.
Towing related terms

2164-1. Before driving
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GAWR (Gross Axle Weight Rating)
The maximum allowable gross
axle weight. The gross axle
weight is the load placed on
each axle (front and rear).
■TWR (Trailer Weight Rating)
The maximum allowable gross
trailer weight. The gross trailer
weight is the sum of the trailer
weight and the weight of the
cargo in the trailer.
TWR is calculated assuming
base vehicle with one driver,
one front passenger, towing
package (if available), hitch and
hitch systems (if required).
Additional optional equipment, passengers and cargo in the vehi
cle will
reduce the trailer weight rating so as not to exceed GCWR, GVWR and
GAWR.
If the gross trailer weight exceeds 3000 lb. (1360 kg), it is r ecommended
to use a trailer with 2 or more axles.
Front GAWR
Rear GAWR
(With brakes)

2174-1. Before driving
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Driving
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Unbraked TWR (Unbraked Trailer Weight Rating)
The trailer weight rating for tow-
ing a trailer without a trailer ser-
vice brake system.
■Tongue Weight
The load placed on the trailer
hitch ball. (
P. 219)
(Without brakes)

2184-1. Before driving
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●The gross trailer weight must never exceed 3500 lb. (1590 kg).
● The gross combination weight must never exceed 9760 lb.
(4430 kg).
● The gross vehicle weight must
never exceed the GVWR indi-
cated on the Certification Label.
● The gross axle weight on each
axle must never exceed the
GAWR indicated on the Certifi-
cation Label.
● If the gross trailer weight is over
the unbraked TWR, trailer ser-
vice brakes are required.
● If the gross trailer weight is over 2000 lb. (900 kg), a sway c ontrol
device with sufficient capacity is required.
Confirm that the gross trailer weight, gross combination weight , gross
vehicle weight, gross axle weight and tongue weight are all within the
limits.
■GCWR*
9760 lb. (4430 kg)
■TWR*
3500 lb. (1590 kg)
■Unbraked TWR*
1000 lb. (450 kg)
Weight limits
GCWR, TWR and Unbraked TWR
*: This model meets the tow-vehicle trailering requirement of SAE Interna-
tional per SAE J2807.

2194-1. Before driving
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Driving
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●A recommended tongue weight varies in accordance with the types
of trailers or towing as described below.
● To ensure the recommended values shown below, the trailer must
be loaded by referring to t he following instructions.
• Tongue Weight
The gross trailer weight should be distributed so that the tong ue
weight is 9% to 11%.
(Tongue weight /Gross trailer weight x 100 = 9% to 11%)
Gross trailer weight
Tongue weight
The gross trailer weight, gross axle weight and tongue weight
can be measured with platform sca les found at a highway weigh-
ing station, building supply company, trucking company, junk
yard, etc.
Trailer Tongue Weight
1
2

2204-1. Before driving
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Trailer hitch assemblies have different weight capacities. Toyota rec-
ommends the use of Toy ota hitch/bracket for your vehicle. For d etails,
contact your Toyota dealer.
● If you wish to install a trailer hitch, contact your Toyota dea ler.
● Use only a hitch that conforms to the gross trailer weight requ ire-
ment of your vehicle.
● Follow the directions suppli ed by the hitch manufacturer.
● Lubricate the hitch ball with a light coating of grease.
● Remove the trailer hitch whenever you are not towing a trailer. After
removing the hitch, seal any mounting hole in the vehicle body to
prevent entry of any substances into the vehicle.
When removing the hitch cover,
contact your Toyota dealer.
Hitch
Hitch cover