check engine TOYOTA HIGHLANDER HYBRID 2019 Warranties & Maintenance Guides (in English)

35
MAINTAINING YOUR WARRANTY
IMPORTANT MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil filter
(see the Maintenance Log section of
this booklet to determine how often
you should change your vehicle’s oil
and filter). Failure to do so can cause
oil starvation and/or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
Maintaining your vehicle according to
the recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance is not covered
under warranty.


Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs is not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask
your dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Maintenance Log
MAINTENANCE

37
Special Operating Conditions
In addition to standard maintenance items,
the maintenance log indicates services that
should be performed on vehicles that are
driven under especially demanding
conditions. These “special operating
conditions” and their required maintenance
items are clearly indicated in each chart.
NOTE:
You should perform these additional
maintenance services only if the
majority of your driving is done under
the special operating conditions
indicated. If you only occasionally
drive under these circumstances, it
is not necessary to perform the
additional services.
Engine Oil Selection
Please refer to your Owner’s Manual for the
specific oil viscosity rating recommended
for your vehicle/engine type.
Additional Maintenance
In addition to scheduled maintenance,
your Toyota requires ongoing general
maintenance, such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’ s Manual. Be sure
to perform these procedures regularly to
ensure the most trouble-free operation
of your vehicle.
SuperChrome and
Alloy Wheel Care
If you purchased genuine Toyota accessory
SuperChrome or Aluminum Alloy Wheels,
follow these cleaning guidelines to maintain
the appearance of your wheels:
•
If wheels are hot, wait for them to cool
before washing.
•
Use a soft sponge or cotton cloth to
apply the same mild car-wash soap as
used for the vehicle body. Quickly rinse
off with water. Use a soft cloth to apply
the same car wax as used for the
vehicle body.
•
DO NOT USE: Any kind of chemical-
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes or coarse abrasives
to clean your wheels.
USING THE MAINTENANCE LOG CHARTS
Maintenance Log
MAINTENANCE

38
5,000 miles or 6 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat

Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5

Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body

Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2

10,000 miles or 12 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter



Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

39
15,000 miles or 18 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:

_
Ball joints and dust covers _
Exhaust pipes and mountings

_
Brake lines and hoses _
Radiator, condenser and/or intercooler

_
Drive shaft boots _
Steering gear

_
Engine/Inverter coolant
4 _ Steering linkage and boots

_

Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2


Dealer Service verification:
D
ate: Mileage:
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
5
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

40
20,000 miles or 24 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter



25,000 miles or 30 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

41
30,000 miles or 36 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Rotate tires
Inspect the following:
_

Automatic transmission for signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_

Brake linings/drums and
brake pads/discs
4

_
Drive shaft boots

_
Engine/Inverter coolant
5

_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter



Dealer Service verification:
D
ate:
Mileage:


_

fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
fuel tank cap gasket

_
radiator, condenser and/or intercooler

_
rear differential oil

_
Steering gear

_
Steering linkage and boots
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect
power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2
reset the oil replacement reminder light (

42
35,000 miles or 42 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body

Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2
40,000 miles or 48 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

43
45,000 miles or 54 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:

_
Ball joints and dust covers _
Exhaust pipes and mountings

_
Brake lines and hoses _
Radiator, condenser and/or intercooler

_
Drive shaft boots _
Steering gear

_
Engine/Inverter coolant
4 _ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.


4 Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for

more inf ormation.
5
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

44
50,000 miles or 60 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
8

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
55,000 miles or 66 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
8
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

45
60,000 miles or 72 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Replace spark plugs4
Rotate tires
Inspect the following:
_
Automatic transmission for signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_

Brake linings/drums and
brake pads/discs
5

_
Drive belts6

_
Drive shaft boots

_
Engine/Inverter coolant
7

Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:8
Replace automatic transmission fluid
Replace rear differential oil
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter

1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty 5 Inspect thickness measurement and disc runout.6 Initial inspection at 60,000 miles/ 72 months. Inspect every 15,000 miles/18 months thereafter. 7 Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
8
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

_
Exhaust pipes and mountings

_
Fu el lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
Fuel tank cap gasket

_
Radiator, condenser or intercooler

_
Rear differential oil

_
Steering gear

_
Steering linkage and boots
Dealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE