audio TOYOTA HIGHLANDER HYBRID 2021 Accessories, Audio & Navigation (in English)
Page 372 of 412
3729-1. Connected Services overview
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile 
application to your smart-
phone.
2 Open the Toyota mobile 
application on your smart-
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be 
performed:
 Register a Bluetooth® phone 
with the hands-free system. 
( P. 4 0 )
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smartphone, and the application is 
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile  application is 
used while iPod  audio/video is 
being played back, system opera-
tion may become unstable.
*: Vehicles with DCM
Preparation before using 
Toyota mobile applicationType B: Function 
achieved by using 
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot 
is made possible through 
the shared work of the DCM 
and the system.
Destination Assist and 
Dynamic Navigation are 
subscription-based telemat-
ics services that use Global 
Positioning System (GPS) 
data and embedded cellular 
technology to provide 
safety and security as well 
as convenience features.
These services are available 
by subscription on select, 
telematics hard-
ware-equipped vehicles and 
supported by the Toyota, 
which operates 24 hours a 
day, 7 days a week.
For details about:
 Dynamic Naviga-
tion: P.94, 104, 132
 Wi-Fi
® hotspot: P. 5 3 
Page 374 of 412
3749-1. Connected Services overview
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
*: Vehicles with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the following URL. 
https://www.denso.com/global/en/
opensource/dcm/toyota/
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle 
includes a low power radio trans-
mitter and receiver. The system 
receives and also sends out radio 
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC) 
adopted RF exposure guidelines 
with safety levels for mobile wire-
less phones. Those guidelines are 
consistent with  the safety stan-
dards previously set by both U.S. 
and international standards bod-
ies.
• ANSI (American National Stan-
dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation  Protection) [1996]
●These standards are based on 
comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 120 scientists, 
engineers, and physicians from 
universities, government health 
agencies, and industry reviewed 
the available body of research to 
develop the ANSI Standard 
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the 
FCC guidelines in addition to 
those standards.
●Contact with the Toyota response 
center is dependent upon the 
telematics device being in opera-
tive condition, cellular connection 
availability, navigation map data, 
and GPS satellite signal recep-
tion, which can lim it the ability to 
reach the Toyota response center 
or receive support. Enrollment and 
Telematics Subscription Service 
Agreement required. A variety of 
subscription terms are available; 
charges vary by subscription term 
selected.
●The Toyota response center offers 
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of 
communicating vehicle informa-
tion. Please see the terms and 
conditions for additional details.
Owners who do not wish to have 
their vehicle transmit this informa-
tion can opt out at the time of 
enrollment or  by calling 
1-800-331-4331 in the United 
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in 
Puerto Rico, and following the 
prompts for Safety Connect.
●For further details  about the ser-
vice, contact your Toyota dealer.
●Toyota audio mu ltimedia func-
tions are not subject to section 
255 of the Telecommunications 
Act and the system is not TTY 
Type C: Function 
achieved by using 
DCM
*
The functionality of Safety 
Connect is made possible 
by the use of a DCM.
For details, refer to 
“OWNER’S MANUAL”.
Safety Connect 
Page 382 of 412
3829-2. Connected Services operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
*: Premium Audio/12.3-inch display model
●The hands-free system cannot be 
used while Destination Assist is 
being used.
■From the map screen
1 Press the “MAP” button.
8-inch display model
12.3-inch display model
2 Select  .
3 Follow the steps in “From the 
menu screen” from step 3. 
( P.382)
■From the menu screen
1 Press the “MENU” button.
Destination Assist*
Destination Assist provides 
you with live assistance for 
finding destinations via the 
Toyota response center. You 
can request either a specific 
business, address, or ask 
for help locating your 
desired destination by cate-
gory, such as restaurants, 
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your 
choice of destination, its 
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist 
Page 386 of 412
386 
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Alphabetical Index
A
A route from the Cloud .......... 104
AM ............................................ 141
Android Auto .......................... 157
Android Auto button (Menu screen) .................................... 15
Apple CarPlay button (Menu  screen) .................................... 15
Apple CarPlay/Android Auto ... 59
APPS button ........... .................. 12
Apps button (Menu screen) ..... 15
Apps button (Setup screen) .... 19
Audio ....................................... 134 Audio source ........................ 136
Operating information........... 167
Reordering the audio source 137
Screen adjustment ............... 139
Some basics......................... 136
Sound settings ..................... 138
Turning the system on and off........................................... 136
USB port............................... 137
Voice command system ....... 140
Audio (rear seat entertainment) ............................................... 177Function index ...................... 177
Operating information........... 214
Some basics......................... 178
AUDIO button............................ 12
Audio button (Menu screen).... 15
Audio button (Setup screen) ... 19
Audio settings ........................ 164 Common settings ................. 164
Radio settings ...................... 165
Settings the driver easy speak function............................... 166
Audio source .......................... 136
B
Basic operation ........................ 80 Bluetooth
® audio ....................158
Registering/Connecting a Blue- tooth
® device ......................161
Bluetooth® button (Setup 
screen) .....................................19
Bluetooth
® details settings .....45
Bluetooth® setup screen.........45
Connecting a Bluetooth® device
.............................................46
Deleting a Bluetooth
® device..48
Detailed settings screen .........50
Displaying the Bluetooth
® setup 
screen...................................45
Editing the Bluetooth
® device 
information............................49
Registering a Bluetooth
® device
.............................................48
Bluetooth
® hands-free system
...............................................334
Bluetooth
® phone message func-
tion .........................................346 Calling the message sender .349
Checking received messages ...........................................347
Displaying the message screen ...........................................346
Receiving a mess age ...........346
Replying to a message (dicta- tion reply)............................348
Replying to a message (quick  reply) ..................................348
Buttons overview......................12
C
Clock settings ...........................69
Command list ..........................250
D
Data service button (Setup  screen) .....................................19
Data services settings............260 
Page 389 of 412
389 
HIGHLANDER_HIGHLANDER HV_NAVI_(U)How to subscribe to SiriusXM 
Satellite Radio .................... 149
How to Subscribe to SiriusXM  Satellite Radio/HOW TO SUB-
SCRIBE TO SiriusXM Radio 
Services ............................. 148
Presetting a station .............. 142
Radio broadcast data system145
Refer to the table below to iden- tify the problem and take the 
suggested corrective action 151
Troubleshooting guide .......... 147
Rear seat entertainment system  features ................................. 177
Rear view monitor system ..... 264 Camera ................................ 266
Differences between the screen and the actual road ............ 268
Driving precautions .............. 264
Precautions .......................... 266
Screen description ............... 265
Things you should know....... 272
When approaching three-dimen- sional objects ..................... 270
Receiving a call using the Blue- tooth
® hands-free system ... 342
Registering home ............. 25, 115
Registering/Connecting a Blue- tooth
® device .......................... 40
Profiles ................................... 43
Registering a Bluetooth
® audio 
player for the first time.......... 43
Registering a Bluetooth
® phone 
for the first time .................... 40
Remote Connect ..................... 376
Route guidance .............. 101, 105
Route guidance screen .......... 105 Freeway ............................... 106
Intersection........................... 108
Lane recommendation ......... 106
Turn list screen ..................... 109
Turn-by-turn arrow screen .... 109 Route overview .......................102
S
Screen adjustment ...................38
SEEK/TRACK button ................12
Service Connect ...
..................377
Setup........................................ 114
Setup button (Menu screen) ...........................................15, 19
Setup screen .............................19
SiriusXM (SXM) .......................141
Status icon ................................17 Status icon explanation ..........17
Steering switch ...............162, 246 Audio switch .........................162
Talk switch ............................246
SXM (SiriusXM) .......................141
T
Talking on the Bluetooth® 
hands-free system ................343 Call screen operation ...........343
Incoming call waiting ............345
Sending tones ......................344
Transmit volume setting .......345
Things you should know ...............................272, 287, 328If you notice any symptoms ...........................272, 287, 328
Tips for the navigation system ...............................................129
Touch screen ............................29 Touch screen gestures ...........29
Touch screen operation ..........30
Toyota Apps ............................378 Entering keyword operation ..381
Toyota Apps settings .............384
Toyota multi-operation touch ..31 Audio/visual system ................33
Toyota multi-operation touch operation ..............................32