check engine TOYOTA HIGHLANDER HYBRID 2023 Owners Manual

4TABLE OF CONTENTS
Positioning a floor jack .......395
Engine compartment .......... 396
12-volt battery .................... 402
Tires ................................... 404
Tire inflation pressure......... 415
Wheels ............................... 417
Air conditioning filter ........... 418
Cleaning the hybrid battery (trac- tion battery) air intake vents......................................... 420
Electronic key battery ......... 423
Checking and replacing fuses ......................................... 425
Headlight aim ..................... 427
Light bulbs .......................... 428
7-1. Essential information Emergency flashers ........... 438
If your vehicle has to be stopped in an emergency .............. 438
If the vehicle is submerged or water on the road is rising
......................................... 439
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 441
If you think something is wrong ......................................... 443
If a warning light turns on or a warning buzzer sounds .... 445
If a warning message is dis- played .............................. 456
If you have a flat tire ........... 461
If the hybrid system will not start ......................................... 474
If you lose your keys .......... 475
If the fuel filler door cannot be opened ............................. 476
If the electronic key does not operate properly ............... 477If the 12-volt battery is dis-
charged ............................ 479
If your vehicle overheats .... 484
If the vehicle becomes stuck ......................................... 488
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 490
Fuel information ................. 498
Tire information .................. 500
8-2. Customization Customizable features ....... 510
8-3. Initialization Items to initialize ................ 523
9-1. For owners Reporting safety defects for U.S. owners ............................. 526
Reporting safety defects for Canadian owners ............. 526
Seat belt instructions for Cana- dian owners (in French) ... 527
SRS airbag instructions for Canadian owners (in French)
......................................... 528
Headlight aim instructions for Canadian owners (in French)......................................... 53
5
What to

do if... (Troubleshooting)
......................................... 538
Alphabetical Index.............. 541
7When trouble arises
8Vehicle specifications
9For owners
Index

6
work properly or the danger that
it may work in situations where it
should not be working.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5 +
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile
two-way radio. The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cam-
eras. Contact your Toyota dealer for
the location of re cording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
Installation of a mobile
two-way radio system
Vehicle data recording

13Pictorial index
Precautions for winter season.............................................. P.320
To prevent freezing (windshiel d wiper de-icer) ..................... P.330
Precautions for car wash
*.................................................... P.381
Fuel filler door ............................................... ..................... P.234
Refueling method ............................................... .................. P.234
Fuel type/fuel tan k capacity ................................... .............. P.491
Tires.......................................................... ........................... P.404
Tire size/inflation pressure ................................... ........ P.404, 495
Winter tires/tire chains ....................................... .................. P.320
Checking/rotation/tire pressur e warning system ..................P.404
Coping with flat tires......................................... .................... P.461
Hood ........................................................... ......................... P.394
Opening ............................................................................... P.394
Engine oil ..................................................... ........................ P.492
Coping with overheating ...................................................... P.484
Warning messages ............................................... ............... P.456
Front turn signal lights/parking lights
*..................... P.216,223
Parking lights
*............................................................... ..... P.223
Headlights/daytime running lights
*.................................. P.223
Headlights..................................................... ...................... P.223
Daytime running lights .. .................................................... P.223
Front side marker lights ....................................... ............. P.223
Parking lights
*/daytime running lights*........................... P.223
Front fog lights ............................................... .................... P.229
Stop/tail lights ............................................... ..................... P.223
Tail lights.................................................... ......................... P.223
Back-up lights
Shifting the shift lever to R ................................................... P.213
Light bulbs of the exterior lights for driving
(Replacing method: P.428, Watts: P.496)

892-1. Instrument cluster
2
Vehicle status information and indicators
■Display items
 Odometer
Displays the total distance the vehi-
cle has been driven.
Trip meter A/trip meter B
Displays the distan ce the vehicle
has been driven si nce the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
■Changing the display
Each time the “ODO TRIP” switch is pressed, the displayed
item will be changed. When the
trip meter is displayed, pressing
and holding the switch will reset
the trip meter.
The brightness of the instrument
panel lights can be adjusted.
This image is for example only, and
may differ from the actual vehicle.
1
Darker
2 Brighter
■Brightness of the meters (day
mode and night mode)
The brightness of the meters is
changed between day mode and
night mode.
●Day mode: When the surrounding
area is bright
●Night mode: When the surround-
WARNING
For example, there is a lag
between the driver’s shifting and
the new gear number appearing
on the display. This lag could
cause the driver to downshift
again, causing rapid and exces-
sive engine braking and possibly
an accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
●Do not let the i ndicator needle
of the tachomete r enter the red
zone, which indicates the maxi-
mum engine speed.
●The engine may be overheating
if the engine coolant tempera-
ture gauge is in the red zone
(H). In this case, immediately
stop the vehicle in a safe place,
and check the engine after it
has cooled completely.
(  P.484)
Odometer and trip meter
display
Changing the instrument
panel light brightness

952-1. Instrument cluster
2
Vehicle status information and indicators
■Changing the display
Each time the “ODO TRIP”
switch is pressed, the displayed
item will be changed. When the
trip meter is displayed, pressing
and holding the switch will reset the trip meter.
■Display items
 Odometer
Displays the total distance the vehi-
cle has been driven.
 Trip meter A/Trip meter B
Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
Distance until next engine oil
change
Displays the distance the vehicle
can be driven until an oil change is
necessary.
■Pop-up display
In some situations the following
will be temporarily displayed:
Distance until next engine oil
change
Displays the distance until the next
engine oil change. This display will
be displayed in the following situa-
tions:
 When the power switch is
turned to ON.
 When a warning message
indicating that oil mainte-
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before u sing the liquid
crystal informat ion display. At
extremely low temperatures, the
information display monitor may
respond slowly, and display
changes may be delayed.
For example, there is a lag
between the driver’s shifting and
the new gear number appearing
on the display. This lag could
cause the driver to downshift
again, causing rapid and exces-
sive engine braking and possibly
an accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
●Do not let the i ndicator needle
of the tachomete r enter the red
zone, which indicates the maxi-
mum engine speed.
●The engine may be overheating
if the engine coolant tempera-
ture gauge is in the red zone
(H). In this case, immediately
stop the vehicle in a safe place,
and check the engine after it
has cooled completely.
(  P.484)
Odometer and trip meter
display

1874-1. Before driving
4
Driving
WARNING
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid system off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.In the event of an
emergency, such as if it
becomes impossible to stop the
vehicle in the normal way:
P. 4 3 8
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.Using
the brakes con tinuously may
cause the brakes to overheat
and lose effectiveness.
(
P.213)
●Do not adjust the positions of
the steering wheel, the seat, or
the inside or ou tside rear view
mirrors while driving.Doing so
may result in a loss of vehicle
control.
●Always check that all passen-
gers’ arms, heads or other parts
of their body are not outside the
vehicle.
●AWD models: Do not drive the
vehicle off-road. This is not an
AWD vehicle designed for
off-road driving.Drive with due
care if it becomes unavoidable
to drive off-road.
●Do not drive across a river or
through other bodies of
water.This may cause elec-
tric/electronic components to
short circuit, damage the hybrid
system or cause other serious
damage to the vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has
high-speed capability tires. Driv-
ing over 85 mph (140 km/h)
may result in tire failure, loss of
control and possible injury. Be
sure to consult a tire dealer to
determine whether the tires on
your vehicle are high-speed
capability tires or not before
driving at such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in
R.Doing so may result in an
accident or damage to the vehi-
cle.
●Do not shift the sh ift lever to P
while the vehicle is mov-
ing.Doing so can damage the
transmission and may result in a
loss of vehicle control.

1884-1. Before driving
WARNING
●Do not shift the shift lever to R
while the vehicle is moving for-
ward.Doing so can damage the
transmission and may result in a
loss of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.Doing so
can damage the transmission
and may result in a loss of vehi-
cle control.
●Shifting the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not available when N
is selected.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed. Shifting the shift
lever to any position other than
P or N may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident and
result in death or serious injury.
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.Rotor damage
may result if th e pads are not
replaced when needed.
It is dangerous to drive the vehicle
when the wear limits of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not depress t he accelerator
pedal unnecessarily.If the shift
lever is in any position other
than P or N, the vehicle may
accelerate suddenly and unex-
pectedly, causing an accident.
●In order to prevent accidents
due to the vehic le rolling away,
always keep depressing the
brake pedal while stopped with
the “READY” indicator is illumi-
nated, and apply the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.Running the engine at
high speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.Doing so may
result in the following:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicle’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the se at is adjusted,
causing a fire.

1904-1. Before driving
NOTICE
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■When parking the vehicle
Always set the parking brake and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehi cle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.Doing so may damage
the power steering.
●When driving over bumps on
the road, drive as slowly as pos-
sible to avoid damaging the
wheels, underside of the vehi-
cle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations. Hold the
steering wheel firmly and gradu-
ally depress the brake pedal to
slow down the vehicle.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Information on what to do in case
of a flat tire (
P.461)
■When encountering flooded
roads
Do not drive on a road that has
flooded after h eavy rain etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear [AWD models]), etc.
●Lubricant condition for bearings
and suspension joints (where
possible), and the function of all
joints, bearings, etc.

1964-1. Before driving
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if the trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirrors conform to
all applicable federal, state/provin-
cial or local regu lations. If they do
not, install rear view mirrors
appropriate for towing purposes.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, hybrid
transmission, rear differential or
wheel bearing), Toyota recommends
that you do not tow a trailer until the
vehicle has been driven for over 500
miles (800 km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 50 mph
(80 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle
will require more f requent mainte-
nance due to the additional load.
(See “Scheduled Maintenance
Guide” or “Owner’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of trailer towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and trailer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize.
(if enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.)
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu- pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that
swaying of the towing vehicle-trailer
increases as speed increases.

2144-2. Driving procedures
: While the power switch is in
ON and the brake pedal
depressed
*, shift the shift lever
while pushing the shift release
button on the shift knob.
: Shift the shift lever while pushing the shift release button
on the shift knob.
: Shift the shift lever normally.
When shifting the shift lever
between P and D, make sure that
the vehicle is completely stopped
and the brake pedal is depressed.
*: For the vehicle to be able to be shifted from P, the brake pedal
must be depressed before the
shift release button is pushed. If
the shift release button is pushed
first, the shift lock will not be
released.
■Shift lock system
The shift lock system is a system to
prevent accidental operation of the
shift lever in starting.
The shift lever can be shifted from P
only when the power switch is in ON
and the brake pedal is being
depressed.
■If the shift lever cannot be
shifted from P
First, check whether the brake pedal
is being depressed.
If the shift lever cannot be shifted
with your foot on the brake pedal,
there may be a p roblem with the
shift lock system. Have the vehicle
inspected by your Toyota dealer
immediately.
The following steps may be used as
an emergency measure to ensure
that the shift lev er can be shifted.
Releasing the shift lock:
1 Turn the power switch to ON and
check that the parking brake is
set. ( P.209, 217)
2 Turn the power switch to off.
3 Depress the brake pedal.
4 Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damag e to the cover,
WARNING
■When driving on slippery
road surfaces
Be careful of downshifting and
sudden acceleration, as this could
result in the vehicle skidding to
the side or spinning.
NOTICE
■Hybrid battery (traction bat-
tery) charge
If the shift lever is in N, the hybrid
battery (traction battery) will not
be charged even when the engine
is running. Theref ore, if the vehi-
cle is left with the shift lever in N
for a long period of time, the
hybrid battery (tr action battery)
will discharge, and this may result
in the vehicle n ot being able to
start.
Shifting the shift lever