TOYOTA MATRIX 2004 E130 / 1.G Scheduled Maintenance Guide

Toyota Maintenance and Repair Support8
Co llis ion Repair Parts
Insist on Genuine Toyota Quality
If you’re involved in a collision, you want your vehicle to be returned to its pre-
accident condition when repaired. To mai ntain your Toyota’s value, it’s important
to make sure it is repaired with Genu ine Toyota Parts. Some repair shops and
insurance companies may suggest using im itation or used salvage parts to save
money. However, these parts do not meet To yota’s high standards for quality, fit
and corrosion resistance. In addition, im itation and used salvage parts are not
covered by any Toyota warranty (see box below).
To maintain the appearance, performance and safety of your Toyota, make sure
only Genuine Toyota Parts are used forc ollision repairs. Protect your investment
— insist on Genuine Toyota quality.
Toyota warranty coverage remains intact when vehicle repairs are completed
wi th Genuine Toyota Parts. Toyota warranties do not cover imitation or used
sa lvage parts or any damage or failures caused by the use of such parts.
In Case of Accident, Be an Informed Owner
To yo ta believes customers have the right to choose the types of parts used in the
re pa ir of their vehicles. That’s why Toyota supports full disclosure by repair shops
and insurance companies regarding parts used for collision repair. The following
information is provided to help you unde rstand the differences in the types of
par ts that could be used in the repair of your vehicle.
General Information
“Collision repair parts” or “replacement crash parts” are the parts typically
replaced during the repair of a v ehicle that has been damaged in a collision.
These parts include exte rior sheet metal such as f enders, hoods, doors and
re lated components; and plastic components such as bumper covers and
lamp assemblies.

Toyota Maintenance and Repair Support9
Co llis ion Repair Parts
Warran ty Coverage
Warranties for collision repair parts are provided by the manufacturer or distribu-
to ro f the parts. Warranty coverage va ries. Your insurance company or collision
re pa ir facility should provide you with wr itten warranty statements for all parts
used in the repair of your vehicle.
Ty pes of Collision Repair Parts
New original-equipment manufacturer (OEM):Par ts that are made by the
ve hicle manufacturer or one of its licensees and distributed through its normal
channels. These parts maintain the manufacturer’s vehicle warranty.
Aftermarket or imitation:Par ts that are made by companies other than the
ve hicle manufacturer or its licensees.
Re cycled or used salvage:Used parts and assemblies that have been removed
fr om another vehicle. There are no systems in place to regu late the quality or
safety of these parts.
Remanufa ctured:Parts that have been returned to like-new condit ion through
repair, ref urbishing or rebuilding.
Due to the critical nature of Supplemental Restraint Systems (also known as
air bags), Toyota does not support the use of imitation or used parts for their
re pa ir. Only new Genuine Toyota Parts should be used to repair or replace
Supplemental Restraint Systems.

Toyota Maintenance and Repair Support10
Do-It-Yourself Products
When it’s time to replace key wear it ems on your vehicle, don’t settle for less
than Genuine Toyota Parts. Available exclusively through Toyota dealerships,
Genuine Toyota Parts meet the highest standards of quality and performance and
are built to exact factory specifications. Here are a few of your vehicle’s compo-
nents that are particularly subject to wear and some benefits of replacing them
with Genu ine Toyota Parts.
Genuine Toyota Iridium Spark Plugs*
•Specially designed to work with your vehicle’s ignition system.
•Feature a smaller center electrode than conventional plugs, which translates
into better performance.
•Made with iridium form aximum durability.
Genuine Toyota Brake Pads
•Friction materials selected for optimum performance when matched with
To yota brake drums or rotors.
•Precision-machined backing plat es allow pads to move freely within the
ca lipers for smooth, efficient braking.
Genuine Toyota Wiper Inserts
•Cu tto match the exact length and shape of your vehicle’s wiper blades for a
proper and secure fit.
•Co ns tructed of compression-molded natural rubber — not synthetic — for
superior wiping performance.
*Always use the right spark plugs for you rengine. The wrong plugs can have a
negative impact on fuel economy and overall engine performance.

Toyota Maintenance and Repair Support11
Do-It-Yourself Products
Genuine Toyota Chemicals
Toyota offers a complete line of products to h elp you keep your Toyota looking and
running like new. To safeguard your v ehicle’s appearance, you’ll find everything
fr om fabric spot remover and glass cleaner to liquid car wash and touch-up paint.
When it’s time to get under the hood (or under the car), products such as fuel
injector cleaner, brake fluid and silicone spr ay will help you get t he job done.
All of these products are formulated specifically for use with Toyota vehicles, so you
ca n be confident you’re giving your vehicle the best care possible, inside and out.
Genuine Toyota Antifreeze Coolant
Genuine Toyota Long Life Antifreeze Coolant is the same high-quality, factory-fill
product found in all new Toyota vehicles. It provides maximum protection and
durability without the use of harmful silicates. And because it’s compatible with
non-metallic materials, it helps extend the life of water-pump seals. Don’t trust
your engine to anything less than the best: Genuine Toyota Long Life Antifreeze
Coolant.
Genuine Toyota Motor Oil
Yo ur Toyota’s engine features highly adv anced technology to ensure superior
performance, reliability and f uel economy. Genuine Toyota Motor Oil is formulated
wi th a special combination of lube-base stocks and an add itive blend to maxi-
mize the benefits of this technology. Make sure you’re gett ing the most out of
your engine by always putting the b est into it: Genuine Toyota Motor Oil.

Toyota Maintenance and Repair Support12
Toyota PartsCenters
If you plan to perform your own maintenance or repairs on your Toyota, be sure
to check out your nearby Toyota Parts Center (TPC). More than 535 Toyota dealer-
ships now have a TPC, which is an in-dealership parts store offering a wide
selection of automotive products. All TPCs feat ure a complete line of Genuine
To yota maintenance parts and car-care products for do-it-yourselfers.
In addition to Toyota maintenance and repair products, TPCs offer free technical
advice to Toyota owners who want to service their own vehicles. You’ll also find
model-specific parts application guides and ho w-to brochures covering most
common maintenance jo bs. Both are provided to customers free of charge.
To yota Parts Centers are open during regu lar dealership hours; many also have
ext ended evening and weekend hour s. If you’re a do-it-yourselfer, stop by and
ex perience the service, selection and value offered by your local TPC.

Toyota Maintenance and Repair Support13
To yota Service Manuals
If you’ll be doing some of your own maintenance and repair work on your vehi-
cle, a Toyota service manual will be one of your most valuable tools. Toyota offers
three types of manuals to assist do-it-yourselfers. To order any of the following
manuals, call Toyota’s service publications department at (800) 622-2033.
Vehicle Repair Manual
This is the same manual used by profession al technicians in Toyota dealerships
throughout the United States. It is fully illust rated and includes maintenance and
re pa ir procedures for all vehicle mechanical systems. It also includes instructions
fo rv ehicle tune-ups.
Electrical Systems Manual
This manual provides detailed wiring diagra ms for each electrical system in your
v ehicle, along with troubleshoot ing tips and repair procedures.
Automatic Transmission/Transaxle Repair Manual
This manual includes complete procedures fo roverhauling the automatic trans-
mission/transaxle of your vehicle.
For information on basic do-it-yourself maintenance items, see the “Vehicle
Maintenance and Care” and “Do-It-Your self Maintenance” sections of your
Owner’s Manual.

Toyota Maintenance and Repair Support14
Service Agreements and Pre-Paid Maintenance
Toyota Extra Care Vehicle Service Agreements
Toyota Extra Care Vehicle Service Agreements enhance the scope and/or length of
coverage of your vehicle’s factory warranty, or provide protection if the original
warran ty has expired.
1Toyota Extra Care provides for the repair or replacement of
covered components that have mechanical failures and prot ects you from rising
re pa ir costs in the future. In addition, ma ny plans include benefits such as tow-
ing, substitute transportation and travel protection with lodging and meals.
To yota Extra Care Vehicle Service Agreements are accepted at all participating Toyota
dealerships in the United States and Canad a. That means repairs are made only
by factor y-trained service technicians using Genuine Toyota Parts.
To yota Financial Services offers several Toyota Extra Care Vehicle Service Agreement
plans, each with a variet y of time and mileage options.
2Your Toyota dealer can
help you select the plan that best meets your needs.
To yota Auto Care Prepaid Maintenance Program
The Toyota Auto Care Prepaid Maintenance Program provides a convenient way to
prepay for your vehicle’s regularly scheduled maintenance and protects you from
the rising cost of service.
To yota Auto Care Classic Prepaid Mainten ance Plans are available for both new
and used vehicles. Benefits include oil- and-filter changes, lubrication of key
chassis parts, 19-point inspection s at predetermined service intervals, timed
service reminders and a comput erized history of each service visit. In addition,
24-hour roadside assistance is i ncluded with most plans.
3Premium Plans (avail-
able for new vehicles only) also include tire rotations and major maintenance
services at 15,000, 30,000 and 45,000 miles.
The Toyota Auto Care Program offers two co verage levels as well as several options
for service intervals, time and mileage. Your Toyota dealer can help you select the
prepaid maintenance plan that is best for you.
1V ehicle service agreements are offered by Toyota Motor In surance Services, Inc., administered by Toyota
Motor Services Company in certain states. In Florida, offered by Toyota Motor Insurance Company.
2To yota Financial Services is a service mark of Toyota Motor Insurance Services, Inc.3See individual plans ford etails on applicability.

General Maintenance Information15
Determining Your Vehicle’s Maintenance Needs
Determining the Proper Maintenance Interval
Depending on your circumstances, you should obtain maintenance for your
To yota every 5,000 miles or every 7,500 m iles. Follow these guidelines to
determine which interval to use.
5,000-Mile Intervals
Use 5,000-mile intervals if you primarily operate your vehicle under any of
the following conditions:
•Driving on unpaved or dusty roads.
•To wi ng a trailer or using a car-top carrier.
•Repeated trips of less than five miles in temperatures below freezing.
7,500-Mile Intervals
Use 7,500-mile intervals if you primarily o perate your vehicle under conditions
other than those listed above.
Note: If you drive your vehicle under any of the special operating conditions
noted below, you may need to perform specific services at 5,000-mile intervals.
See the 5,000-mile maintenance charts for details.
Special Operating Conditions
In addition to standard maintenance items, the scheduled maintenance log
indicates services that should be performed on vehicles that are driven under
especially demanding cond itions. Specific conditions require specific services,
as indicated on the following page. The scheduled maintenance log indicates
at which mileage/time intervals each service should be performed.
Y ou should perform these additional mainten ance services if you drive primarily
under any of the conditions noted. If y ou drive only occasionally under these
conditions, it is not necessary to perform the additional services.

General Maintenance Information16
Determining Your Vehicle’s Maintenance Needs
Driving on Rough, Muddy or Snow-Melted Roads
•Rotate tires
•Inspect ball joints and dust covers
•Inspect brake linings/drums and brake pads/discs
•Inspect drive shaft boots
•Inspect nuts and bolts on chassis and body
•Inspect steering linkage and boots
Driving on Unpaved or Dusty Roads
•Inspect brake linings/drums and brake pads/discs
•Inspect or change air conditioning filter
•Inspect or change engine air filter
Extensive Idling or Low-Speed Driving for Long Distances
•Inspect brake linings/drums and brake pads/discs
Towing a Trailer or Using a Car-Top Carrier
•Inspect brake linings/drums and brake pads/discs
•Inspect nuts and bolts on chassis and body
•Replace differential oil
•Replace tran sfer case oil
•Replace transmission fluid or oil

General Maintenance Information17
Explanation of Maintenance Items
The following descriptions are provided to give you a better understanding of
the maintenance items that should be performed on your vehicle. The scheduled
maintenance log indicates at which mileage/time intervals each item should be
performed. Please note that many maintenance items should be performed only
by a qualified technician.
For further information on maintenance items you can perform yourself,
see the “Vehicle Maintenance and Care” and “Do-It-Yourself Maintenance”
sections of your
Owner’s Manual.
Air Conditioning Filter
Re place at specified intervals.
Automatic Transmission Fluid or Manual Transmission Oil
Replace at specified intervals. When perfor ming inspections, check each com-
ponent for signs of leakage. If you discover any leakage, have it repaired by a
qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and st eering linkage ball joints forl ooseness and damage.
Check all dust covers for deterioration and damage. Replace any deteriorated or
da maged parts. A qualified technici an should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation. Ch eck for chafing, cracks, deterioration
and signs of leakage. Replace any deteriorated or damaged parts. A qualified
tec hnician should perform these operations.
Brake Linings/Drums and Brake Pads/Discs
Check the brake linings (shoes) and drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check t he pads fore xcessive wear and the
discs for runout, excessive wear and fluid leakage. Replace any deteriorated
or damaged parts. A qualified techn ician should perform these operations.
Differential Oil
Replace at specified intervals. When per forming inspections, check each
component for signs of leakage. If you discover any leakage, have it repaired
by a qualified technician immediately.