TOYOTA PRIUS 2021 Accessories, Audio & Navigation (in English)

191
2. SETUP
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PHONE
7
■REGISTERING THE CONTACTS IN
THE FAVORITES LIST
1Select “Add Favorite” .
2Select the desired contact to add to the
favorites list.
Dimmed contacts are already stored as a
favorite.
3Check that a confirmation screen is
displayed when the operation is com-
plete.
 When 15 contacts have already been
registered to the favorites list
1When 15 contacts have already been
registered to the favorites list, a regis-
tered contact needs to be replaced.
Select “Yes” when the confirmation
screen appears to replace a contact.
2Select the contact to be replaced.
3Check that a confirmation screen is
displayed when the operation is com-
plete. 
Registering contacts in the favorites list
in a different way (from the “Contacts”
screen)
1Display the phone top screen.
(P.170)
2Select the “Contacts” tab.
3Select (grey) at the beginning of the
desired contact list name to be regis-
tered in the favorites list.
 When selected, (grey) is changed to
 (yellow), and the contact is registered in
the favorites list.
 Registering contacts in the favorites list
in a different way (from the “Contact De-
tails” screen)
1Display the phone top screen.
(P.170)
2Select the “Contacts” or “Call Histo-
ry” tab and select the desired contact.
3Select “Add Favorite” .
4Check that a confirmation screen is
displayed when the operation is com-
plete.
FAVORITES LIST SETTING
Up to 15 contacts (maximum of 4 num-
bers per contact) can be registered in
the favorites list.

192
2. SETUP
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■DELETING THE CONTACTS IN THE
FAVORITES LIST
1Select “Remove Favorite” .
2Select the desired contacts and select
“Remove”.
3Select “Yes” when the confirmation
screen appears.
4Check that a confirmation screen is
displayed when the operation is com-
plete.
 Deleting contacts in the favorites list in a
different way (from the “Contacts”
screen)
1Display the phone top screen.
(P.170)
2Select the “Contacts” tab.
3Select (yellow) at the beginning of
the contact list name to be deleted from
the favorites list.
 When selected, (yellow) is changed to
(grey), and the data is deleted from the
list.
 Deleting contacts in the favorites list in a
different way (from the “Contact Details”
screen)
1Display the phone top screen.
( P.170)
2Select the “Contacts” , “Call History”
or “Favorites” tab and select the de-
sired contact to delete.
3Select “Remove Favorite” .
4Select “Yes” when the confirmation
screen appears.
5Check that a confirmation screen is
displayed when the operation is com-
plete.
1Display the “Phone Settings” screen.
( P.184)
2Select “Messaging” .
3Select the desired item to be set.
“Messaging” SCREEN

193
2. SETUP
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PHONE
7
1Display the “Phone Settings” screen.
(P.184)
2Select “Notifications” .
3Select the desired item to be set.
No.Function
Select to set automatic message
transfer on/off.
Select to set automatic message
readout on/off.
Select to set adding the vehicle signa-
ture to outgoing messages on/off.
Select to set updating message read
status on phone on/off.
Select to set display of messaging ac-
count names on the inbox tab on/off.
When set to on, messaging account
names used on the cellular phone will
be displayed.
Select to reset all setup items.
INFORMATION
●Depending on the phone, these func-
tions may not be available.
“Notifications” SCREEN

194
2. SETUP
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No.Function
Select to change the incoming call
display.
“Full Screen” : When a call is
received, the hands-free screen is
displayed and can be operated on
the screen.
“Drop-Down” : A message is dis-
played on the upper side of the
screen and can only be operated
via the steering wheel switches.
Select to set the SMS/MMS notifica-
tion popup on/off.
Select to set the e-mail notification
popup on/off.
Select to change the incoming SMS/
MMS display.
“Full Screen” : When an SMS/MMS
message is received, the incoming
SMS/MMS display screen is dis-
played and can be operated on the
screen.
“Drop-Down” : When an SMS/MMS
message is received, a message is
displayed on the upper side of the
screen.
Select to change the incoming e-
mail display.
“Full Screen” : When an e-mail is
received, the incoming e-mail dis-
play screen is the displayed and can
be operated on the screen.
“Drop-Down” : When an e-mail is
received, a message is displayed on
the upper side of the screen.
Select to set display of the contact/
history transfer completion message
on/off.
Select to reset all setup items.
INFORMATION
● Depending on the phone, these func-
tions may not be available.
No.Function

195
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PHONE
7
3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The hands-free sys-
tem or Bluetooth® de-
vice does not work.
The connected de-
vice may not be a
compatible
Bluetooth
® cellular
phone.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
audio-multimedia/

The Bluetooth® ver-
sion of the connect-
ed cellular phone
may be older than
the specified ver-
sion.Use a cellular phone
with Bluetooth® ver-
sion 2.0 or higher (rec-
ommended: Ver. 3.0
+EDR or higher).53

196
3. WHAT TO DO IF...
PRIUS_Navi_OM47E22U_(U)
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When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A cellular phone can-
not be registered.
An incorrect pass-
code was entered
on the cellular
phone.Enter the correct pass-
code on the cellular
phone.

The registration op-
eration has not been
completed on the
cellular phone side.Complete the registra-
tion operation on the
cellular phone (ap-
prove registration on
the phone).

Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.
Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
60
A Bluetooth® connec-
tion cannot be made.
Another Bluetooth®
device is already
connected.
Manually connect the
cellular phone you wish
to use to this system.
61
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.
Automatic
Bluetooth® connec-
tion on this system
is set to off.
Set automatic
Bluetooth® connection
on this system to on
when the power switch
is in ACCESSORY or
ON mode.
65

197
3. WHAT TO DO IF...
PRIUS_Navi_OM47E22U_(U)
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PHONE
7
When making/receiving a call
“Unable to dial.
Please check your
phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
60
SymptomLikely causeSolution
Page
Cellular phoneThis
system
A call cannot be
made/received.Your vehicle is in a
“No Service” area.Move to where “No
Service” no longer ap-
pears on the display.

SymptomLikely causeSolution
Page
Cellular phoneThis
system

198
3. WHAT TO DO IF...
PRIUS_Navi_OM47E22U_(U)
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When using the phonebook
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Phonebook data can-
not be transferred
manually/automati-
cally.
The profile version
of the connected
cellular phone may
not be compatible
with transferring
phonebook data.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
audio-multimedia/

Automatic contact
transfer function on
this system is set to
off.Set automatic contact
transfer function on this
system to on.
186
Passcode has not
been entered on the
cellular phone.Enter the passcode on
the cellular phone if re-
quested (default pass-
code: 1234).

Transfer operation
on the cellular
phone has not com-
pleted.Complete transfer op-
eration on the cellular
phone (approve trans-
fer operation on the
phone).

Phonebook data can-
not be edited.
Automatic contact
transfer function on
this system is set to
on.Set automatic contact
transfer function on this
system to off.186

199
3. WHAT TO DO IF...
PRIUS_Navi_OM47E22U_(U)
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PHONE
7
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).

Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
192
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
192
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.


200
3. WHAT TO DO IF...
PRIUS_Navi_OM47E22U_(U)
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In other situations
: For details, refer to the owner’s manual that came with the c ellular phone.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the power switch is in
ACCESSORY or ON
mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
64
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.

The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.

Enable the cellular
phone’s Bluetooth®
connection.

Stop the cellular
phone’s security soft-
ware and close all ap-
plications.

Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
