TOYOTA RAV4 2014 XA40 / 4.G Owners Manual

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When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal wi th both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart key
system:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with a smart key sys-
tem:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
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Press and hold for 2 seconds or more,
or press briefly 3 times or more
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6027-1. Essential information
RAV4_OM_OM42A04U_(U)
CAUTION
■If the engine has to be turned off while driving
●Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.

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When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The engine is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet(s). This should only
be attempted on hard surfaced
roads for short distances at low
speeds.
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truc k or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 605, 608)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 605, 608)
Before towing
Emergency towing

6047-2. Steps to take in an emergency
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Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Installing towing eyelet
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6057-2. Steps to take in an emergency
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7
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.

6067-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Using a flat bed truck

6077-2. Steps to take in an emergency
RAV4_OM_OM42A04U_(U)
7
When trouble arises
■Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Vehicles without a smart key system: Turn the engine switch to the “ACC”
(engine off) or the “ON” (engine running) position.
Vehicles with a smart key system: Turn the engine switch to ACCESSORY
(engine off) or IGNITION ON (engine running) mode.
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running the power assist for the brakes and steering
will not function, making steering and braking more difficult.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
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6087-2. Steps to take in an emergency
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NOTICE
■To prevent causing serious damage to the transmission and Dynamic
Torque Control AWD system (AWD models) when towing using a
wheel-lift type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent causing serious damage to the
Dynamic Torque Control AWD system (AWD models) and transmission.
( P. 196)
■ To prevent causing serious damage to the transfer (AWD models) and
transmission in emergency towing
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transfer (AWD models) and transmission.
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, use a towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and Dynamic Torque Control
AWD system. Use a towing dolly.

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When trouble arises
7-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● High engine coolant temperature warning light comes on
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

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7-2. Steps to take in an emergency
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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