TOYOTA RAV4 HYBRID 2020 (in English) Service Manual

411-1. For safe use
1
For safety and security
WARNING

421-1. For safe use
WARNING
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
windows, front or r ear pillar, roof
side rail and assist grip.

431-1. For safe use
1
For safety and security
WARNING
●Vehicles without smart key sys-
tem: Do not attach any heavy,
sharp or hard objects such as
keys and accessories to the
key. The objects may restrict
the SRS knee airbag inflation or
be thrust into the driver’s seat
area by the force of the deploy-
ing airbag, thus causing a dan-
ger.
●Do not hang coat hangers or
other hard objects on the coat
hooks. All of these items could
become projectiles and may
cause death or serious injury,
should the SRS curtain shield
airbags deploy.
●I f a vin yl co ver is p u t on t he ar ea
where the SRS knee airbag will
deploy, be sure to remove it.
●Do not use seat accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or serious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors.
Doing so can cause the SRS
airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.
●If breathing becomes difficult
after the SRS airbags have
deployed, open a door or side
window to allow fresh air in, or
leave the vehicle if it is safe to
do so. Wash off any residue as
soon as possible to prevent skin
irritation.
●If the areas where the SRS air-
bags are stored, such as the
steering wheel pad and front
and rear pillar garnishes, are
damaged or cracked, have
them replaced by your Toyota
dealer.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the SRS front airbags for
the front passenger may not
deploy in the event of a colli-
sion.
■Modification and disposal of
SRS airbag system compo-
nents
Do not dispose of your vehicle or
perform any of the following modi-
fications without consulting your
Toyota dealer. The SRS airbags
may malfunction or deploy
(inflate) accidentally, causing
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags

441-1. For safe use
WARNING
●Repairs, modifications, removal
or replacement of the steering
wheel, instrument panel, dash-
board, seats or seat upholstery,
front, side and rear pillars, roof
side rails, front door panels,
front door trims or front door
speakers
●Modifications to the front door
panel (such as making a hole in
it)
●Repairs or modifications of the
front fender, front bumper, or
side of the occ upant compart-
ment
●Installation of a grille guard (bull
bars, kangaroo bar, etc.), snow
plows, winches or roof luggage
carrier
●Modifications to the vehicle’s
suspension system
●Installation of electronic devices
such as mobile two-way radios
and CD players
●Modifications to your vehicle for
a person with a physical disabil-
ity

451-1. For safe use
1
For safety and security
SRS warning light
Driver’s and front passenger’s seat belt reminder light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light
Front passenger occupant classification system
Your vehicle is equipped with a front passenger occupant
classification system. This system detects the conditions of
the front passenger seat and activates or deactivates the front
passenger airbag and seat cushion airbag in the front passen-
ger side.
System components
A
B
C
D
:$51,1*
■Front passenger occupant
classification system precau-
tions
Observe the following precautions
regarding the front passenger
occupant classification system.
Failure to do so may cause death
or serious injury.
●Wear the seat belt properly.
●Make sure the front passenger’s
seat belt plate has not been left
inserted into the buckle before
someone sits in the front pas-
senger seat.

461-1. For safe use
WARNING
●Make sure the “AIR BAG OFF”
indicator light is not illuminated
when using the seat belt
extender for the front passenger
seat. If the “AIR BAG OFF” indi-
cator light is illuminated, discon-
nect the extender tongue from
the seat belt buckle, and recon-
nect the seat belt. Reconnect
the seat belt extender after
making sure the “AIR BAG ON”
indicator light is illuminated. If
you use the seat belt extender
while the “AIR BAG OFF” indi-
cator light is illuminated, the
SRS airbags for the front pas-
senger will not activate, which
could cause death or serious
injury in the ev ent of a collision.
●D o n o t a p p l y a h e a v y l o a d t o t h e
front passenger seat or equip-
ment (e.g. seatback pocket).
●Do not put weight on the front
passenger seat by putting your
hands or feet on the front pas-
senger seat seatback from the
rear passenger seat.
●Do not let a rea r passenger lift
the front passenger seat with
their feet or press on the seat-
back with their legs.
●Do not put objec ts under the
front passenger seat.
●Do not recline t he front passen-
ger seatback so far that it
touches a rear seat. This may
cause the “AIR BAG OFF” indi-
cator light to be illuminated,
which indicates that the SRS
airbags for the front passenger
will not activate in the event of a
severe accident. If the seatback
touches the rear seat, return the
seatback to a pos ition where it
does not touch the rear seat.
Keep the front passenger seat-
back as upright as possible
when the vehicle is moving.
Reclining the seatback exces-
sively may lessen the effective-
ness of the seat belt system.
●If an adult sits i n the front pas-
senger seat, the “AIR BAG ON”
indicator light i s illuminated. If
the “AIR BAG OFF” indicator is
illuminated, ask the passenger
to sit up straight, well back in
the seat, feet on the floor, and
with the seat belt worn correctly.
If the “AIR BAG OFF” indicator
still remains illumi nated, either
ask the passenger to move to
the rear seat, or if that is not
possible, move the front pas-
senger seat fully rearward.
●When it is unavoidable to install
a forward-facing c hild restraint
system on the front passenger
seat, install the child restraint
system on the front passenger
seat in the proper order.
(  P.55)
●Do not modify or remove the
front seats.
●Do not kick the front passenger
seat or subject it to severe
impact. Otherwise, the SRS
warning light m ay come on to
indicate a malfu nction of the
front passenger occupant clas-
sification system. In this case,
contact your Toyota dealer
immediately.

471-1. For safe use
1
For safety and security
■Adult*1
WARNING
●Child restraint systems installed
on the rear seat should not con-
tact the front seatbacks.
●Do not use a seat accessory,
such as a cushion and seat
cover, that covers the seat
cushion surface.
●Do not modify or replace the
upholstery of the front seat.
●Adjust the front passenger seat
so that the head restraint does
not touch the ceiling. If the head
restraint is left in contact with
the ceiling, the system may not
detect the front passenger prop-
erly, leading to improper opera-
tion of the airbags.
Condition and operation in th e front passenger occupant
classification system
Indicator/warn- ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagActivated
Front passenger seat cushion airbagActivated *2 or
deactivated
*3

481-1. For safe use
■Child*4
■Child restraint system with infant*5
■Unoccupied
Indicator/warn-ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF” or “AIR BAG
ON”
*4
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagDeactivated or
activated
*4
Front passenger seat cushion airbagDeactivated or activated
*2, 4
Indicator/warn- ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
*6
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag
Indicator/warn-ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
OffDriver’s and front passenger’s seat belt reminder light
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag

491-1. For safe use
1
For safety and security
■There is a malfunction in the system
*1: The system judges a person of adult size as an adult. When a smaller
adult sits in the front passenger seat, the system may not recognize
him/her as an adult depending on his/her physique and posture.
*2: In the event the front passenger is wearing a seat belt.
*3: In the event the front passenge r does not wear a seat belt.
*4: For some children, child in seat, child in booster seat or chi ld in convert-
ible seat, the system may not recognize him/her as a child. Fac tors
which may affect this can be the physique or posture.
*5: Never install a rear-facing ch ild restraint system on the front passenger
seat. A forward-facing child res traint system should only be installed on
the front passenger sea t when it is unavoidable. ( P.55)
*6: In case the indicator light is not illuminated, consult this m anual on how
to install the child restr aint system properly. (P.52)
Indicator/warn-
ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
OnDriver’s and front passenger’s seat belt reminder light
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag

501-1. For safe use
Exhaust gas precau-
tions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WARNING
Exhaust gases contain harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
■Important points while driving
●Keep the back door closed.
●If you smell exhaust gases in
the vehicle even when the back
door is closed, open the side
windows and have the vehicle
inspected at your Toyota dealer
as soon as possible.
■When parking
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time.
If such a situation cannot be
avoided, park the vehicle in an
open space and ensure that
exhaust fumes do not enter the
vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
■Exhaust pipe
The exhaust system needs to be
checked periodically. If there is a
hole or crack caused by corro-
sion, damage to a joint or abnor-
mal exhaust noise, be sure to
have the vehicle inspected and
repaired by your Toyota dealer.