warning TOYOTA RAV4 HYBRID 2020 (in English) User Guide

371-1. For safe use
1
For safety and security
Driver airbag
Front passenger occupant classification system (ECU and sen-
sors)
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 8 0 )
●The brakes and st op lights will be
controlled automatically. ( P.369)
●The interior lights will turn on auto-
matically. ( P.531)
●The emergency flashers will turn
on automatically. ( P.628)
●For Safety Connect subscribers, if any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 7 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12-18 mph
[20-30 km/h] frontal collision with
a fixed wall that does not move or
deform).
N
O
P
Q
R

451-1. For safe use
1
For safety and security
SRS warning light
Driver’s and front passenger’s seat belt reminder light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light
Front passenger occupant classification system
Your vehicle is equipped with a front passenger occupant
classification system. This system detects the conditions of
the front passenger seat and activates or deactivates the front
passenger airbag and seat cushion airbag in the front passen-
ger side.
System components
A
B
C
D
:$ 5 1 , 1 *
■Front passenger occupant
classification system precau-
tions
Observe the following precautions
regarding the front passenger
occupant classification system.
Failure to do so may cause death
or serious injury.
●Wear the seat belt properly.
●Make sure the front passenger’s
seat belt plate has not been left
inserted into the buckle before
someone sits in the front pas-
senger seat.

461-1. For safe use
WA R N I N G
●Make sure the “AIR BAG OFF”
indicator light is not illuminated
when using the seat belt
extender for the front passenger
seat. If the “AIR BAG OFF” indi-
cator light is illuminated, discon-
nect the extender tongue from
the seat belt buckle, and recon-
nect the seat belt. Reconnect
the seat belt extender after
making sure the “AIR BAG ON”
indicator light is illuminated. If
you use the seat belt extender
while the “AIR BAG OFF” indi-
cator light is illuminated, the
SRS airbags for the front pas-
senger will not activate, which
could cause death or serious
injury in the ev ent of a collision.
●D o n o t a p p l y a h e a v y l o a d t o t h e
front passenger seat or equip-
ment (e.g. seatback pocket).
●Do not put weight on the front
passenger seat by putting your
hands or feet on the front pas-
senger seat seatback from the
rear passenger seat.
●Do not let a rea r passenger lift
the front passenger seat with
their feet or press on the seat-
back with their legs.
●Do not put objec ts under the
front passenger seat.
●Do not recline t he front passen-
ger seatback so far that it
touches a rear seat. This may
cause the “AIR BAG OFF” indi-
cator light to be illuminated,
which indicates that the SRS
airbags for the front passenger
will not activate in the event of a
severe accident. If the seatback
touches the rear seat, return the
seatback to a pos ition where it
does not touch the rear seat.
Keep the front passenger seat-
back as upright as possible
when the vehicle is moving.
Reclining the seatback exces-
sively may lessen the effective-
ness of the seat belt system.
●If an adult sits i n the front pas-
senger seat, the “AIR BAG ON”
indicator light i s illuminated. If
the “AIR BAG OFF” indicator is
illuminated, ask the passenger
to sit up straight, well back in
the seat, feet on the floor, and
with the seat belt worn correctly.
If the “AIR BAG OFF” indicator
still remains illumi nated, either
ask the passenger to move to
the rear seat, or if that is not
possible, move the front pas-
senger seat fully rearward.
●When it is unavoidable to install
a forward-facing c hild restraint
system on the front passenger
seat, install the child restraint
system on the front passenger
seat in the proper order.
(  P. 5 5 )
●Do not modify or remove the
front seats.
●Do not kick the front passenger
seat or subject it to severe
impact. Otherwise, the SRS
warning light m ay come on to
indicate a malfu nction of the
front passenger occupant clas-
sification system. In this case,
contact your Toyota dealer
immediately.

471-1. For safe use
1
For safety and security
■Adult*1
WA R N I N G
●Child restraint systems installed
on the rear seat should not con-
tact the front seatbacks.
●Do not use a seat accessory,
such as a cushion and seat
cover, that covers the seat
cushion surface.
●Do not modify or replace the
upholstery of the front seat.
●Adjust the front passenger seat
so that the head restraint does
not touch the ceiling. If the head
restraint is left in contact with
the ceiling, the system may not
detect the front passenger prop-
erly, leading to improper opera-
tion of the airbags.
Condition and operation in th e front passenger occupant
classification system
Indicator/warn- ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagActivated
Front passenger seat cushion airbagActivated *2 or
deactivated
*3

481-1. For safe use
■Child*4
■Child restraint system with infant*5
■Unoccupied
Indicator/warn-ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF” or “AIR BAG
ON”
*4
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagDeactivated or
activated
*4
Front passenger seat cushion airbagDeactivated or
activated
*2, 4
Indicator/warn- ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG
OFF”
*6
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag
Indicator/warn-ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
OffDriver’s and front passenger’s seat belt reminder light
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag

491-1. For safe use
1
For safety and security
■There is a malfunction in the system
*1: The system judges a person of adult size as an adult. When a smaller
adult sits in the front passenger seat, the system may not recognize
him/her as an adult depending on his/her physique and posture.
*2: In the event the front passenger is wearing a seat belt.
*3: In the event the front passenge r does not wear a seat belt.
*4: For some children, child in seat, child in booster seat or chi ld in convert-
ible seat, the system may not recognize him/her as a child. Fac tors
which may affect this can be the physique or posture.
*5: Never install a rear-facing ch ild restraint system on the front passenger
seat. A forward-facing child restraint system should only be in stalled on
the front passenger sea t when it is unavoidable. ( P.55)
*6: In case the indicator light is not illuminated, consult this m anual on how
to install the child restr aint system properly. (P. 5 2 )
Indicator/warn-
ing light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
OnDriver’s and front passenger’s seat belt reminder light
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag

521-2. Child safety
Points to remember: P.52
Child restraint system: P.54
When using a child restraint sys-
tem: P.55
Child restraint system installa-
tion method
• Fixed with a seat belt: P.56
• Fixed with a child restraint LATCH anchor: P.61
• Using an anchor bracket (for top tether strap): P.63 The laws of all 50 states of the
U.S.A. as well as Canada now
require the use of child restraint
systems.

Prioritize and observe the
warnings, as well as the laws
and regulations for child
restraint systems.
 Use a child restraint system
until the child becomes large
enough to properly wear the
vehicle’s seat belt.
 Choose a child restraint sys-
tem that suits your vehicle
and is appropriate to the age
and size of the child.
Child restraint sys-
tems
Before installing a child
restraint system in the vehi-
cle, there are precautions
that need to be observed,
different types of child
restraint systems, as well as
installation methods, etc.,
written in this manual.
Use a child restraint system
when riding with a small child
that cannot properly use a
seat belt. For the child’s
safety, install the child
restraint system to a rear seat.
Be sure to follow the installa-
tion method that is in the oper-
ation manual enclosed with
the restraint system.
Table of contents
Points to remember
WA R N I N G
■When a child is riding
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●For effective protection in auto-
mobile accidents and sudden
stops, a child must be properly
restrained, using a seat belt or
child restraint system which is
correctly installe d. For installa-
tion details, refer to the opera-
tion manual enclosed with the
child restraint system. General
installation instructions are pro-
vided in this manual.

771-4. Hybrid system
1
For safety and security
The illustration is an example for explanation and may differ from the actual
item.
Warning label
Service plug
Rear electric motor (traction motor)
Hybrid battery (traction battery)
High voltage cables (orange)
Front electric motor (traction motor)
Power control unit
Air conditioning compressor
Hybrid system precautions
Take care when handling the hybrid system, as it is a high
voltage system (about 650V at maximum) as well as contains
parts that become extremely hot when the hybrid system is
operating. Obey the warning labels attached to the vehicle.
System components
A
B
C
D
E
F
G
H

781-4. Hybrid system
■Running out of fuel
When the vehicle has run out of fuel
and the hybrid system cannot be
started, refuel th e vehicle with at
least enough gasoline to make the
low fuel level warning light ( P.642)
go off. If there is only a small
amount of fuel, th e hybrid system
may not be able to start. (The stan-
dard amount of fuel is about 2.3 gal.
[8.8 L, 1.9 Imp.gal.], when the vehi-
cle is on a level surface. This value
may vary when the vehicle is on a
slope. Add extra fuel when the vehi-
cle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate elec-
tromagnetic shielding, and there-
fore emit approximately the same
amount of electromagnetic waves
as conventional gasoline pow-
ered vehicles or home electronic
appliances.
●Your vehicle may cause sound
interference in so me third party-
produced radio parts.
■Hybrid battery (tr action battery)
The hybrid battery (traction battery)
has a limited service life. The lifes-
pan of the hybrid battery (traction
battery) can change in accordance
with driving style and driving condi-
tions.
WA R N I N G
■High voltage precautions
This vehicle has high voltage DC
and AC systems as well as a 12-
volt system. DC and AC high volt-
age is very dangerous and can
cause severe burns and electric
shock that may result in death or
serious injury.
●Never touch, disassemble,
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid system will become
hot after starting as the system
uses high voltage. Be careful of
both the high voltage and the
high temperature, and always
obey the warning labels
attached to the vehicle.
●Never try to open the service
plug access hole located under-
neath the rear seats. The ser-
vice plug is used only when the
vehicle is serviced and is sub-
ject to high voltage.
■Road accident cautions
Observe the following precautions
to reduce the risk of death or seri-
ous injury:
●Pull your vehicle off the road,
shift the shift le ver to P, apply
the parking brake, and turn the
hybrid system off.
●Do not touch the high voltage
parts, cables and connectors.
●If electric wires are exposed
inside or outside your vehicle,
an electric shock may occur.
Never touch exposed electric
wires.
●If a fluid leak occurs, do not
touch the fluid as it may be
strong alkaline electrolyte from
the hybrid battery (traction bat-
tery). If it comes into contact
with your skin or eyes, wash it
off immediately with a large
amount of water or, if possible,
boric acid solution. Seek imme-
diate medical attention.

801-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Make sure not to block the air
intake vent with anything, such
as a seat cover, plastic cover, or
luggage. The hybrid battery
(traction battery) may overheat
and be damaged.
●When dust etc. has accumu-
lated in the air intake vent, clean
it with a vacuum cleaner to pre-
vent the vent from clogging.
●Do not get water or foreign
materials in the air intake vent
as this may cause a short circuit
and damage the hybrid battery
(traction battery).
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There is a filter installed to the
air intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. For
information regarding filter
cleaning or replacement, refer
to P.606.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vent and filter
may be clogged. Refer to P.606
for information on how to clean
the air intake vent.
Emergency shut off sys-
tem
Hybrid warning message