remote control TOYOTA RAV4 HYBRID 2020 (in English) Owner's Guide

5125-16. Connected Services overview
*: Vehicles equipped with remote connect only
Remote Connect is a service
that lets you view and remotely
control certain aspects of your
vehicle.
■Subscription
 After you sign the Telematics
Subscription Service Agree-
ment (see the Safety Connect
section P.67), download the
Toyota App from your smart-
phone app store, and register
within the app (or enroll and
complete registration at the
dealer), you can begin using
these services.
 A variety of subscription terms
are available. Contact your
Toyota dealer, or call 1-800-
331-4331 for further subscrip- tion details.
■Availability of function
 Remote Connect is available
in the contiguous United
States, Washington D.C. and
Alaska.
●Availability of functions of the
Remote Connect is dependent on
network reception level.
●Remote Connect s hould only be
used by authorized users.
●Laws in some communities may
require that the vehicle be within
view of the user when operating
Remote Connect.
In some states, use of Remote
Connect may violate state or local
laws. Before using Remote Con-
nect, check your state and local
laws.
●Any malfunction of the vehicle
should be repaired by your Toyota
dealer.
●Remote Connect i s designed to
work at temperatures above
approximately -22 °F (-30 °C).
This specification is related to the
Remote Conne ct operation, but is
dependent on the vehicle’s oper-
ating temperature range which
may be different.
●Content is subject to change with-
out notice.
●Additional information can be
found at http:// www.toyota.com/
connected-services in the United
States.
Type D: Function
achieved by using
DCM and a smart-
phone
The functionality of Remote
Connect and Service Con-
nect are made possible by
the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
http://www.toyota.com/
connected-services.
Remote Connect*
WA R N I N G
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.

5546-4. Using the other interior features
For vehicles sold in Canada
■When support is necessary
Visit on the web at www.home-
link.com/toyota or call 1-800-355-
3515.
■Before programming Home-
Link
®
 During programming, it is pos-
sible that garage doors,
gates, or other devices may
operate. For this reason,
make sure that people and
objects are clear of the
garage door or other devices
to prevent injury or other
potential harm.
 It is recommended that a new
battery be placed in the
remote control transmitter for
successful programming.
WA R N I N G
■When programming a garage
door or other remote control
device
The garage door o r other device
may operate, so ensure people
and objects are out of danger to
prevent potential harm.
■Conforming to federal safety
standards
Do not use the HomeLink
® com-
patible transceiver with any
garage door opener or device that
lacks safety stop and reverse fea-
tures as required by federal safety
standards.
This includes any garage door
that cannot detect an interfering
object. A door or device without
these features increases the risk
of death or serious injury.
■When operating or program-
ming HomeLink®
Never allow a child to operate or
play with the HomeLink® buttons.
Programming HomeLink®

5556-4. Using the other interior features
6
Interior features
Garage door opener motors
manufactured after 1995 may
be equipped with rolling code
protection. If this is the case,
you may need a stepladder or
other sturdy, safe device to
reach the “Learn” or “Smart”
button on the garage door
opener motor.
■Programming HomeLink®
Steps 1 through 3 must be per-
formed within 60 seconds, oth-
erwise the HomeLink
® indicator
light will stop flashing and pro-
gramming will not be success-
fully completed.
1 Press and release the Home-
Link
® button you want to pro-
gram and check that the
HomeLink
® indicator light
flashes (orange).
2 Point the remote control
transmitter for the device at
the rear view mirror, 1 to 3 in.
(25 to 75 mm) from the
HomeLink
® buttons.
Keep the HomeLink® indicator light
in view while programming.
3 Program a device.
Programming a device other
than an entry gate (for U.S.A.
owners)
Press and hold the remote con-
trol transmitter button until the
HomeLink
® indicator light
changes from slowly flashing
orange to rapidly flashing green
(rolling code) or continuously lit
green (fixed code), then release
the button.
Programming an entry gate
(for U.S.A. owners)/Program-
ming a device in the Cana-
dian market
Press and release the remote
control transmitter button at 2
second intervals, repeatedly,
until the HomeLink
® indicator
light changes from slowly flash-
ing orange to rapidly flashing
(green) (rolling code) or continu-
ously lit (green) (fixed code).
4 Test the HomeLink
® opera-
tion by pressing the newly
programmed button and
observing the HomeLink
®
indicator light:

5847-3. Do-it-yourself maintenance
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery (vehicles
with smart key system)
The hybrid system may not start.
Follow the procedure below to ini-
tialize the system.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in
ACC. The hybrid
system may not start with the
power switch turned off. However,
the hybrid system will operate nor-
mally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1 2-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take extra
care when connecting the 12-volt
battery if the power switch mode
prior to discharge is unknown.
If the hybrid sys tem will not start
even after multiple attempts at all
methods above, contact your Toyota
dealer.
12-volt batter y
Location
WA R N I N G
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or seri-
ous injury, take the following pre-
cautions while working on or near
the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.

6137-3. Do-it-yourself maintenance
7
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system (if
equipped) and wireless remote
control will no t function properly.
●The operationa l range will be
reduced.
Prepare the following before
replacing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used batteries accord-
ing to the local laws.
Vehicles without smart key
system
1 Remove the cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged.
NOTICE
■To prevent damage
●Be careful not to damage the
claws when replacing the wiper
insert.
●After the wiper blade is removed
from the wiper arm, place a
cloth, etc., between the rear
window and wiper arm to pre-
vent damage to the rear win-
dow.
●Be sure not to pull excessively
on the wiper insert or deform its
metal plates.
Wireless remote con-
trol/electronic key bat-
ter y
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery

6157-3. Do-it-yourself maintenance
7
Maintenance and care
the cover damaged.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the battery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4When installing, reverse the
steps listed.
WA R N I N G
■Removed battery and other
parts
These parts are small and if swal-
lowed by a child, they can cause
choking. Keep away from chil-
dren. Failure to do so could result
in death or serious injury.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

6638-2. Steps to take in an emergency
8
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.700)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.149)
Use the mechanical key (
P.127) in order to perform the
following operations.
1 Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
If the electronic key
does not operate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.149)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, or other key
related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

7009-2. Customization
■Smart key system* and wireless remote control (P.124, 148)
*: If equipped
■Smart key system*1 ( P.148)
*1: If equipped
*2: This setting can be changed when the smart door unlocking sett ing is set
Automatic door unlocking
function
Shift position
linked door unlocking operationOff
O–ODriver’s door linked door unlocking operation
FunctionDefault settingCustomized setting
Operation signal (emer-
gency flashers)OnOffO–O
Operation buzzer volume5OffO–O1 to 7
Time elapsed before the
automatic door lock function
is activated if a door is not
opened after being unlocked
60 seconds
Off
O–O30 seconds
120 seconds
Open door reminder buzzer
(When locking the vehicle)OnOff––O
FunctionDefault settingCustomized setting
Smart key systemOnOff––O
Smart door unlockingDriver’s doorAll the doorsO–O
Number of consecutive door
lock operations2 timesAs many as desired––O
Time elapsed before unlock-
ing all the door when gripping
and holding the driver’s door
handle
*2
2 seconds
Off
––O1.5 seconds
2.5 seconds
FunctionDefault settingCustomized settingABC
ABC
ABC

7019-2. Customization
9
Vehicle specifications
to Driver’s door.
■Wireless remote control (P.124)
*: If equipped
■Power back door*1 ( P.138)
FunctionDefault settingCustomized
setting
Wireless remote controlOnOff––O
Unlocking operation
Driver’s door unlocked in
first step, all doors
unlocked in
second step
All doors
unlocked in first step
O–O
Theft deterrent panic modeOnOff––O
Locking operation when door
openedOnOffO–O
The function that activates
the switch of the wire-
less remote control when
locking the door
* ( P.138)
On (Unlocking
all the door)
Off
––OOn (Unlocking back door only)
FunctionDefault settingCustomized setting
Power back door operationsOnOff–O–
Back door opener switch
operationsPress and holdOne short press––O
switch of the wireless
remote control operationPress and hold
One short press
––OPush twice
Off
Operation buzzer volume31–O–2
Operation buzzer while the
back door is operating
*2OffOn––O
ABC
ABC

7029-2. Customization
*1: If equipped
*2: The operation buzzer that sounds when the back door begins to operate
cannot be turned off.
*3: The open position is set by the power back door switch. ( P.147)
*4: When the towing hitch is installed, kick sensor does not work.
■Driving position memory* ( P.157)
*: If equipped
■Power windows, and moon roof* or panoramic moon roof*
( P.176, 179, 182)
Opening angle5
1 to 4
–O–
User setting*3
Power back door open oper-
ation when the back door
opener switch is pressed
OnOff––O
Back door closing assistOnOff––O
Kick Sensor*1, 4OnOff–OO
FunctionDefault settingCustomized
setting
Selection the door linking
driving position memory with
door unlock operation
Driver’s doorAll doors––O
Function to prevent contact
between the head restraint
and ceiling (while moving to
memory location)
OnOff––O
FunctionDefault settingCustomized setting
Key linked operation (open)OffOn––O
Key linked operation (close)OffOn––O
Wireless remote control
linked operation (open)OffOn––O
FunctionDefault settingCustomized settingABC
ABC
ABC