TOYOTA RAV4 PRIME 2021 Owners Manual
Page 151 of 618
1512-2. Charging
2
Plug-in hybrid system
■Charging ends earlier than time set in “Departure”
AC charging cable was removed and 
reinserted while charging indicator of 
the charging port was flashing
If the AC charging cable is removed 
and reinserted while the charging 
indicator is flash ing, the charging 
schedule is canceled ( P.125).
Temporarily remove the AC charging 
cable, and then reconnect it.
The Remote Air C onditioning Sys-
tem was operated
When the Remote Air Conditioning 
System is operated, the system will 
start charging, even if the charging 
schedule is registered. To carry out 
charging using the charging sched-
ule, stop the Remote Air Condition-
ing System, and then reconnect the 
AC charging cable.
“Battery Heater” ( P.115) operated
When the charging mode is set to 
“Departure”, “Battery Heater” may 
operate before charging starts. 
Check the status of the charging 
indicator of the charging port. 
(  P.100)
Outside temperature is low and 
hybrid battery (traction battery) 
warming control ( P.116) operated 
(Alaska and Canada only)
When hybrid battery (traction bat-
tery) warming control operates, the 
charging schedules are ignored and 
charging starts. In order to protect 
the hybrid battery ( traction battery), 
allow charging to continue.
Likely causeCorrection procedure
Charging end time does not match 
estimated end time due to condition 
of power source or outside tempera-
tureIf sudden changes in temperature or 
changes in the condition of the 
power source occur while charging, 
charging may end earlier than the 
time estimated by the system.
Likely causeCorrection procedure 
Page 152 of 618
1522-2. Charging
■Charging is not complete, even though it is time set in 
“Departure”
■Charging does not start, even though it is time set in “Start”
When a door is opened with the 
power switch off, after charging, 
a message is displayed in the 
multi-information display.
When this occurs, follow the 
instructions displayed on the 
screen.
Likely causeCorrection procedure
“Climate Prep”  is set to on
When “Climate Prep” is set to on, the 
air conditioning operates until the set 
departure time.
Therefore, charging may not com-
plete by the set time due to charging 
conditions.
To have the hybrid battery (traction 
battery) fully charged, allow charging 
to continue.
Charging end time does not match 
estimated end time due to condition 
of power source or outside tempera-
tureIf sudden changes in temperature or 
changes in the condition of the 
power source occur while charging, 
charging may not e nd exactly at the 
time estimated by the system.
Likely causeCorrection procedure
AC charging cable was connected 
after set timeConnect the AC charging cable 
before the time set in “Start”.
When charging-related message is displayed 
Page 153 of 618
1532-2. Charging
2
Plug-in hybrid system
■If “Charging Stopped Due to Pulled Charging Connector” is 
shown
*: Electricity is consumed when operating “Battery Heater” (P.115), the air 
conditioning-linked function ( P.131) or Remote Air Conditioning System 
(  P.405).
Likely causeCorrection procedure
Charging connector is removed 
while charging
When the charging connector is 
removed while charging, charging 
stops. If you want t o fully charge the 
hybrid battery (traction battery), 
reconnect the charging connector.After the hybrid battery (traction bat-
tery) is fully charged, the charging 
connector is removed while the 
hybrid battery (traction battery) is 
being recharged again because 
electricity-consuming functions
* have 
been used and the remaining charge 
is now reduced.
Charging connector is not securely 
connected
Check the connection status of the 
charging connector.
 When connecting the charging 
connector, make su re not to touch 
the latch release  button. Insert the 
charging connector securely until 
you hear a click. The charging con-
nector may not be connected cor-
rectly if the latch release button is 
pressed while inserting.
 After connecting the charging con-
nector, check that the latch release 
button is not pressed and the 
charging indicator of the charging 
port is turned on.
If charging cannot be carried out, 
even though the proper procedures 
were followed, h ave the vehicle 
inspected by your Toyota dealer.
Latch release button of charging 
connector was pressed while 
chargingWhen the latch release button is 
pressed while charging, charging 
stops. To continue charging, recon-
nect the charging connector. 
Page 154 of 618
1542-2. Charging
■If “Charging Complete Limited Due to Battery Temp” is 
shown
■If “Charging Stopped Check Charging Source” is shown (1)
Likely causeCorrection procedure
Charging was stopped to protect the 
hybrid battery (traction battery) as it 
continued to remain hot for a certain 
period of time.Allow the hybrid battery (traction bat-
tery) to cool down and perform 
charging again if the charging 
amount has not reached the desired 
amount.
Likely causeCorrection procedure
Problem in power supply from exter-
nal power source
Check the following items.
 Plug is not disconnected
 Power source indicator on the 
CCID (Charging Circuit Interrupting 
Device) is illuminated
 The circuit breaker has tripped
If there is no problem with any of the 
above items, the re may be a prob-
lem with the outlet of the building. 
Contact an electric ian and request 
an inspection. (Contact the facility 
manager of the charging station 
when there is a problem with 
charging station.)
If charging cannot be carried out, 
even though there is no problem with 
the power source path, there may be 
a malfunction in the system. Have 
the vehicle inspected by your Toyota 
dealer.
Furthermore, if the error warning 
indicator on the C CID (Charging Cir-
cuit Interrupting Device) is flashing, 
there may be an electrical leakage. 
Consult your Toyota dealer. 
Page 155 of 618
1552-2. Charging
2
Plug-in hybrid system
■If “Charging Stopped Check Charging Source” is shown (2)
Charger has stopped charging
Charging may be canceled by an 
interruption of power supply depend-
ing on specifications of a charger. 
Refer to the instructions provided 
with the charger.
When charging is stopped using 
the charger
 Equipment with charging schedule 
function
 Equipment that is not compatible 
with the charging schedule func-
tion of the vehicle
Check if it is possible to charge with 
the AC charging cable equipped to 
the vehicle.
If charging cannot be carried out, 
even when using the genuine AC 
charging cable, consult your Toyota 
dealer.
Likely causeCorrection procedure
Charger is not comp atible with vehi-
cleCheck if it is possible to charge with 
the AC charging cable equipped to 
the vehicle.
If charging cannot be carried out, 
even when using the genuine AC 
charging cable, consult your Toyota 
dealer.
Charger has stopped charging
Likely causeCorrection procedure 
Page 156 of 618
1562-2. Charging
■If “Charging Stopped Check Charging Source” is shown (3)
Likely causeCorrection procedure
Problem in power supply from exter-
nal power source
Check the following items.
Plug is securely inserted
 Extension cord is not used and 
outlet is not overloaded
 Connected to a dedicated power 
line
 Electrical leakage has occurred or 
not
If there is no problem with any of the 
above items, the re may be a prob-
lem with the outlet of the building. 
Contact an electrician to request an 
inspection.
If charging cannot be carried out, 
even though there is no problem with 
the power source path, there may be 
a malfunction in the system. Have 
the vehicle inspected by your Toyota 
dealer.
Charger has stopped charging
Check if it is possible to charge with 
the AC charging cable equipped to 
the vehicle.
If charging cannot be carried out, 
even when using the genuine AC 
charging cable, consult your Toyota 
dealer. 
Page 157 of 618
1572-2. Charging
2
Plug-in hybrid system
■If “Charging Stopped High Energy Use See Owner’s Manual” 
is shown
■If “Charging System Malfunction See Owner’s Manual” is 
shown
■If “The Traction Battery Temp is low System put priority on 
charging to preserve battery condition” is shown (Alaska and 
Canada only)
Likely causeCorrection procedure
Power is being consumed by electri-
cal components of vehicle
Check the following items, and then 
carry out charging again.
 If the headlights and audio are 
turned on, t urn them off.
 Turn the power switch off.
If charging cannot be carried out, 
even after performing the above, the 
auxiliary battery may not be suffi-
ciently charged. Op erate the hybrid 
system for approximately 15 minutes 
or more to charge  the auxiliary bat-
tery.
Likely causeCorrection procedure
Malfunction occurred in charging 
systemHave the vehicle inspected by your 
Toyota dealer.
Likely causeCorrection procedure
The Hybrid battery ( traction battery) 
warming control was operated 
(  P.116)
When the hybrid battery (traction 
battery) warming control operates, 
the charging schedule is not used 
and charging is performed.
This is a control to protect the hybrid 
battery (traction battery), and not a 
malfunction. 
Page 158 of 618
1582-2. Charging
Page 159 of 618
159
3
3
Vehicle status information and indicators
Vehicle status informa-tion and indicators
3-1. Instrument cluster
Warning lights and indica-tors ............................ 160
Gauges and meters .... 165
Multi-information display .................................. 170
Head-up display .......... 182
Energy monitor/consump- tion screen................. 187 
Page 160 of 618
1603-1. Instrument cluster
3-1.Instrument cluster
For the purpose of explanation, the following illustrations display all 
warning lights and indicators illuminated.
The display of the speedometer can be selected from two types, 
analog or digital. ( P.177)
■When analog speedometer is displayed
The units used on the meters and some indicators may differ dep ending on 
the target region.
Warning lights and indicators
The warning lights and indicators on the instrument cluster, 
center panel and outside rear view mirrors inform the driver 
of the status of the vehicle’s various systems.
Instrument cluster