TOYOTA RAV4 PRIME 2021 Manual Online
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812-1. Plug-in hybrid system
2
Plug-in hybrid system
using only the electric motor)* is 
possible. However, depending 
on the situation, EV driving may 
be canceled and both gasoline 
engine and electric motor are 
used ( P.82). Also, if a little 
electricity is remaining in the 
hybrid battery (traction battery), 
HV mode is automatically 
selected. To drive in EV mode 
long, observe the followings.
 Avoid sudden acceleration 
and sudden deceleration, and 
be sure to drive smoothly. If 
you repeatedly accelerate, 
the hybrid battery (traction 
battery) charge will deplete 
quickly. Also, EV driving may 
be canceled by rapid acceler-
ation or vehicle speed.
 Restrain your speed as much 
as possible. The distance that 
can be driven in EV mode will 
reduce considerably at high 
speeds.
*: The EV driving  range can be 
checked using the multi-informa-
tion display. ( P.172)
■When in AUTO EV/HV mode
Only the electric motor is used 
for EV driving
* during normal 
driving, but when the accelera-
tor pedal is strongly depressed, 
the gasoline engine starts. 
( P.82)
Also, when the hybrid battery 
(traction battery) level is low, the 
mode switches to HV mode  automatically the same as in EV 
mode.
AUTO EV/HV mode is suitable 
for driving conditions when more 
power is required, such as for 
driving uphill or accelerating 
suddenly. However, because 
the gasoline engine will start 
more easily, it is recommended 
to drive in EV mode usually.
*: The EV driving range can be 
checked using th e multi-informa-
tion display. ( P.172)
■When in HV mode
The vehicle can be used in the 
same way as a standard hybrid 
vehicle.
In HV mode, controls are pri-
marily carried out as follows in 
accordance with the driving con-
ditions.
 The gasoline engine stops
* 
when the vehicle is stopped.
 During start off, the electric 
motor (traction motor) drives 
the vehicle.
 During normal driving, the 
gasoline engine and electric 
motor (traction motor) are 
controlled effectively, and the 
vehicle is driven with optimum 
fuel efficiency. Also, when 
necessary, the electric motor 
(traction motor) operates as 
an electrical generator to 
charge the hybrid battery 
(traction battery). 
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822-1. Plug-in hybrid system
When the accelerator pedal is 
depressed heavily, drive force 
from both the gasoline engine 
and the electric motor (trac-
tion motor) is used to acceler-
ate.
*: When the hybrid battery (traction 
battery) requires charging or the 
engine is warming up, etc., the 
gasoline engine will not automati-
cally stop. ( P.83)
■When braking (regenera-
tive braking)
The electric motor (traction 
motor) charges the hybrid bat-
tery (traction battery).
The EV driving range can be 
extended by actively using this 
regenerative braking to store 
electricity in the hybrid battery 
(traction battery).
Moreover, as fuel consumption 
is also reduced when in HV 
mode, the regenerative braking 
system can be used effectively.
■Regenerative braking
In the following si tuations, kinetic 
energy is converted to electric 
energy and deceleration force can 
be obtained in conjunction with the 
recharging of the hybrid battery 
(traction battery).
●The accelerator pedal is released 
while driving with the shift lever in 
D or S.
●The brake pedal is depressed 
while driving with the shift lever in 
D or S.
■EV driving range
●The EV driving range is displayed  on the multi-information display. 
(
 P.172)
●The EV driving range changes in 
accordance with the charge status 
of the hybrid battery (traction bat-
tery), the speed of the vehicle, etc.
●Even if there is enough charge 
remaining in the hybrid battery 
(traction battery), EV driving may 
be canceled and both gasoline 
engine and electric motor are 
used depending on the situation. 
( P.82)
■EV indicator
The EV indicator  comes on when 
the vehicle is driven using only the 
electric motor (traction motor) or the 
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. ( P.177)
■After EV mode has switched to 
HV mode due to low hybrid bat-
tery (traction battery) charge
I f  t h e  h y b r i d  b a t t e r y  (traction battery) 
is regenerated by driving continu-
ously down a long slope, the EV 
driving range etc. will be displayed 
on the multi-information display and 
EV mode will be a utomatically 
switched to.
If EV mode is not switched to even 
though EV driving range is being 
displayed, EV mode can be 
switched to by pressing the EV/HV 
mode selection switch.
■Gasoline engine operation in 
EV mode or AUTO EV/HV mode
Even if there is a  sufficient amount 
of electricity remaining in the hybrid 
battery (traction battery) and EV  
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832-1. Plug-in hybrid system
2
Plug-in hybrid system
driving range (P.172) is being dis-
played on the multi-information dis-
play, EV driving (driving using only 
the electric motor) may be canceled 
and both gasoline engine and elec-
tric motor are used depending on 
the situation (EV driving will be 
returned to automatically after EV 
driving becomes possible again).
EV driving may be canceled auto-
matically in the following circum-
stances
*1:
●When vehicle speed is more than 
approximately 84  mph (135 km/h).
●When power is needed temporar-
ily, for example when the acceler-
ator pedal is depressed firmly or 
when accelerating suddenly.
*2
●When the temperature of the 
hybrid system is high. 
The vehicle has been left in the 
sun, driven on a hill, driven at high 
speeds, etc.
●When the temperature of the 
hybrid system is low.
●When the heater is switched on 
when the outside  temperature is 
below about 14°F (-10°C).
●When the windshield defogger 
switch is pressed. ( P.398)
●When the system determines that 
the gasoline engine needs to be 
started.
*1: The gasoline engine may also 
operate in circumstances other 
than those listed above, depend-
ing on conditions.
*2: When driving in AUTO EV/HV mode. Even in EV mode, the gas-
oline engine may start, depend-
ing on the condition of the hybrid 
battery (traction battery).
■If “Engine Started to Protect 
System EV driving unavailable” 
is displayed on the multi-infor-
mation display
EV driving may be canceled in order  to protect the hybrid system, etc.
In this case, perform driving with the 
gasoline engine until EV driving will 
be returned to automatically.
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and 
stops automatically. However, it 
may not stop automatically in the 
following conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the 
hybrid battery (traction battery) is 
high or low
●When the windshield defogger 
switch is pressed. ( P.398)
*: Depending on the circumstances, 
the gasoline engine may also not 
stop automatically  in situations 
other than those above.
■Sounds and vibrations specific 
to a hybrid vehicle
There may be no e ngine sound or 
vibration even thoug h the vehicle is 
able to move with  the “READY” indi-
cator is illuminated. For safety, 
apply the parking  brake and make 
sure to shift the shift lever to P when 
parked.
The following sounds or vibrations 
may occur when the hybrid system 
is operating and are not a malfunc-
tion.
●Motor sounds may be heard from 
the engine compartment.
●Sounds may be heard from the 
hybrid battery (traction battery) 
when the hybrid sy stem starts or 
stops.
●Relay operating sounds such as a 
snap or soft clank will be emitted 
from the hybrid ba ttery (traction 
battery), behind  the rear seats, 
when the hybrid system is started 
or stopped. 
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842-1. Plug-in hybrid system
●Sounds from the hybrid system 
may be heard when the back door 
is open.
●Sounds may be heard from the 
transmission when the gasoline 
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard 
when accelerating sharply.
●Sounds may be heard due to 
regenerative braking when the 
brake pedal is dep ressed or as 
the accelerator pedal is released.
●Vibration may be felt when the 
gasoline engine starts or stops.
●Cooling fan sounds may be heard 
from the air intake vent under the 
rear seat. ( P.91)
●Sounds may be heard from near 
the hybrid battery (traction battery) 
in accordance with the operation 
of the air conditioning system or 
“Battery Cooler” ( P.116).
■Maintenance, repair, recycling, 
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling 
and disposal. Do not dispose of the 
vehicle yourself.
In order to make EV mode or 
AUTO EV/HV mode available, 
charge the hybrid battery (trac-
tion battery) from an external 
power source before using the 
vehicle.
Even if charging t he hybrid battery 
(traction battery) has not been com-
pleted, the vehicle can be driven. 
However, if there is not enough 
charge remaining, it is possible that 
the vehicle canno t be driven in EV 
mode or AUTO EV/HV mode or the 
EV driving range will become  shorter.
■Refilling fuel
Plug-in hybrid vehicles can be 
driven using electricity charged from 
an external power source. However, 
as the gasoline engine is used 
depending on the situation ( P.82) 
even if in EV mode or AUTO EV/HV 
mode, and the gasoline engine is 
provided on board as a power 
source for driving in HV mode, it is 
needed to refueling the vehicle. 
Check the fuel a mount and refill 
immediately when the fuel level 
becomes low. ( P.306)
■If the vehicle is  not used for a 
long time
●The 12-volt battery may dis-
charge. In this e vent, charge the 
12-volt battery. ( P.539) 
In order to prevent the hybrid bat-
tery (traction batt ery) from becom-
ing extremely low in charge, 
charge the hybrid battery (traction 
battery) from external power 
source or start th e hybrid system 
at least once every 2 or 3 months, 
and turn the power switch off after 
the gasoline engine has stopped 
automatically. ( If the gasoline 
engine does not start up even 
after approximately 10 seconds 
have passed since the “READY” 
indicator came on, the power 
Charging ( P.99) 
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852-1. Plug-in hybrid system
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Plug-in hybrid system
switch can be turned to off without 
any further action.) 
When the 12-volt battery is dis-
charged, refer to  P.539, “If the 12-
volt battery is  discharged” and 
perform the corr ection procedure.
●When the vehicle is left with the 
AC charging cable connected, the 
electricity consumption amount of 
the 12-volt battery increases due 
to controls, such as the system 
checking, operating. When the AC 
charging cable is not needed, 
immediately remove it from the 
vehicle.
When driving with the gasoline 
engine stopped, a sound, which 
changes in accordance with the 
driving speed, will be played in 
order to warn people nearby of 
the vehicle’s approach. The 
sound will stop when the vehicle 
speed exceeds approximately 
22 mph (35 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic 
Vehicle Alerting Sy stem may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the Acoustic Vehicle Alert-
ing System is installed on the front 
of the vehicle, it may be more diffi-
cult to hear from the rear of the vehi-
cle compared to the front.
■When “Acoustic Vehicle Alert-
ing System Malfunction Visit 
your Dealer” is displayed on the 
multi-information display
The Acoustic Vehicle Alerting Sys- tem may be malf
unctioning. Have 
the vehicle inspected by your 
Toyota dealer immediately.
*: This function can only be used in 
the mainland U.S.A. It cannot be 
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on 
the driving situation and traffic 
information to enhance fuel 
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA 
SYSTEM OWNER’S MANUAL”.
 When the vehicle approaches 
to predictive deceleration sup-
port points registered in the 
navigation system, the “Refer-
ence operation range” ( ) of 
the ECO Accelerator Guid-
ance ( P.173) on the multi-
information display will be 
turned off to encourage the 
driver to reduce excessive 
acceleration.Acoustic Vehicle Alerting 
System
Predictive efficient drive 
(predictive deceleration 
support) (vehicles with 
navigation system)
*
A 
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862-1. Plug-in hybrid system
The engine braking force will 
be increased according to the 
driving conditions to more effi-
ciently charge the hybrid bat-
tery (traction battery) after the 
accelerator pedal is released. 
Page 87 of 618
872-1. Plug-in hybrid system
2
Plug-in hybrid system
The illustration is an example for explanation and may differ from the actual 
item.
Caution label
High voltage cables (orange) 
Power control unit
DC/DC converter
Rear electric motor (traction motor)
AC charging inlet
Service plug
Onboard traction battery charger
Hybrid battery (traction battery)
Plug-in hybrid system precautions
Take care when handling the hybrid system, as it contains a 
high voltage system (about 650V at maximum) as well as 
parts that become extremely hot when the hybrid system is 
operating. Obey the caution labels attached to the vehicle.
System components
A
B
C
D
E
F
G
H
I 
Page 88 of 618
882-1. Plug-in hybrid system
Front electric motor (traction motor)
Air conditioning compressor
Junction box
■Running out of fuel
When the vehicle has run out of fuel 
and the hybrid system cannot be 
started, refuel th e vehicle with at 
least enough gasoline to make the 
low fuel level warning light ( P.518) 
go off. If there is only a small 
amount of fuel, th e hybrid system 
may not be able to start. (The stan-
dard amount of fuel is about 2.3 gal. 
[8.8 L, 1.9 Imp.gal.], when the vehi-
cle is on a level surface. This value 
may vary when the vehicle is on a 
slope. Add extra fuel when the vehi-
cle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on 
the hybrid vehicles incorporate 
electromagnetic shielding, and 
therefore emit approximately the 
same amount of electromagnetic 
waves as conventional gasoline 
powered vehicles or home elec-
tronic appliances.
●Your vehicle may cause sound 
interference in so me third party-
produced radio parts.
■Effect of magnetic forces
If objects that generate strong mag-
netic forces, such  as large speak-
ers, are placed inside the luggage 
compartment or installed nearby, 
the generated magnetic forces may 
negatively affect t he hybrid system.
■Hybrid battery (traction battery) 
(lithium-ion battery)
The hybrid battery (traction battery) 
has a limited service life.
The hybrid battery (traction battery) 
capacity (the ability to hold a 
charge) reduces with time and use 
in the same way as other recharge-
able batteries. The extent at which  capacity reduces changes drasti-
cally depending on the environment 
(ambient temperature, etc.) and 
usage conditions, such as how the 
vehicle is driven and how the hybrid 
battery (traction battery) is charged. 
This is a natural characteristic of 
lithium-ion batteries, and is not a 
malfunction. Also, even though the 
EV driving range becomes shorter 
when the hybrid battery (traction 
battery) capacity reduces, vehicle 
performance does not significantly 
become worse.
In order to reduce t
he possibility of 
the capacity reducing, follow the 
directions listed on P.121, “Capacity 
reduction of the hybrid battery (trac-
tion battery)”.
■Starting the hybrid system in an 
extremely cold environment
When the hybrid battery (traction 
battery) is extremely cold (below 
approximately -22°F [-30°C]) under 
the influence of the outside tem-
perature, it may n ot be possible to 
start the hybrid system. In this case, 
try to start the hybrid system again 
after the temperature of the hybrid 
battery increases due to the outside 
temperature increase etc.
J
K
L
WARNING
■High voltage precautions
The vehicle has high voltage DC 
and AC systems as well as a 12-
volt system. DC and AC high volt-
age is very dangerous and can 
cause severe burns and electric 
shock that may result in death or 
serious injury. 
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892-1. Plug-in hybrid system
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Plug-in hybrid system
WARNING
●Never touch, disassemble, 
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid system will become 
hot after starting as the system 
uses high voltage. Be careful of 
both the high voltage and the 
high temperature, and always 
obey the caution labels 
attached to the vehicle.
●Never try to open the service 
plug access hole located in the 
luggage compartment. The ser-
vice plug is used only when the 
vehicle is servi ced and is sub-
ject to high voltage.
■Road accident cautions
Observe the following precautions 
to reduce the risk  of death or seri-
ous injury:
●Pull your vehicle off the road, 
apply the parking brake, shift 
the shift lever to P, and turn the 
hybrid system off.
●Do not touch the high voltage 
parts, cables and connectors.
●If electric wires are exposed 
inside or outside your vehicle, 
an electric shock may occur. 
Never touch exposed electric 
wires.
●Do not touch the battery if liquid 
is leaking from or adhering to it. 
If electrolyte (carbonic-based 
organic electrolyte) from the 
hybrid battery (traction battery) 
comes into contact with the 
eyes or skin, it could cause 
blindness or skin wounds. In the 
unlikely event that it comes into 
contact with the eyes or skin, 
wash it off immediately with a 
large amount of water, and seek 
immediate medical attention.
●If electrolyte is leaking from the 
hybrid battery (traction battery), 
do not approach  the vehicle. 
Even in the unlikely event that 
the hybrid battery (traction bat-
tery) is damaged, the internal 
construction of  the battery will 
prevent a large amount of elec-
trolyte from l eaking out. How-
ever, any electrolyte that does 
leak out will give off a vapor. 
This vapor is an irritant to skin 
and eyes and could cause acute 
poisoning if inhaled.
●Do not bring burning or high-
temperature items close to the 
electrolyte. The electrolyte may 
ignite and cause a fire.
●If a fire occurs in the hybrid 
vehicle, leave the vehicle as 
soon as possible. Never use a 
fire extinguisher that is not 
meant for electric fires. Using 
even a small amount of water 
may be dangerous.
●If your vehicle needs to be 
towed, do so with front wheels 
raised. If the wheels connected 
to the electric motor (traction 
motor) are on the ground when 
towing, the motor may continue 
to generate electricity. This may 
cause a fire. ( P.507) 
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902-1. Plug-in hybrid system
WARNING
●Carefully inspect the ground 
under the vehicle. If you find 
that liquid has leaked onto the 
ground, the fuel system may 
have been damaged. Leave the 
vehicle as soon as possible.
■Hybrid battery (traction bat-
tery)
●Your vehicle contains a sealed 
lithium-ion battery.
●Never resell, hand over or mod-
ify the hybrid battery. To prevent 
accidents, hybrid batteries that 
have been removed from a dis-
posed vehicle are collected 
through Toyota dealer. Do not 
dispose of the battery yourself. 
Unless the battery is properly 
collected, the following may 
occur, resulting in death or seri-
ous injury:
• The hybrid battery may be ille- gally disposed of or dumped, 
and it is hazardous to the envi-
ronment or someone may touch 
a high voltage part, resulting in 
an electric shock.
• The hybrid battery is intended to  be used exclusively with your 
hybrid vehicle. If the hybrid bat-
tery is used  outside of your 
vehicle or modifi ed in any way, 
accidents such as electric 
shock, heat generation, smoke 
generation, an explosion and 
electrolyte leakage may occur. 
When reselling or handing over 
your vehicle, the possibility of 
an accident is extremely high 
because the person receiving 
the vehicle may not be aware of 
these dangers.
●If your vehicle is disposed of 
without the hybrid battery hav-
ing been removed, there is a 
danger of serious electric shock 
if high voltage parts, cables and 
their connectors are touched. In 
the event that your vehicle must 
be disposed of, the hybrid bat-
tery must be disposed of by 
your Toyota dealer or a qualified 
service shop. If the hybrid bat-
tery is not disposed of properly, 
it may cause electric shock that 
can result in dea th or serious 
injury.
■Caution while driving
If the vehicle under floor area 
receives strong shock or impact 
while driving, stop the vehicle in a 
safe area and check around the 
bottom of the vehicle. If there is 
damage to the hybrid battery 
(traction battery) or liquid leakage, 
it may lead to a v ehicle fire, etc. 
Do not touch the vehicle and 
immediately contact your Toyota 
dealer.
■Modifications
Do not modify the vehicle to make 
the height lower.
It is easier for the hybrid battery 
(traction battery) in the under floor 
area to come in contact with the 
ground when the vehicle is low-
ered. If the hybrid battery (traction 
battery) is damaged, a vehicle fire 
may occur which  could lead to 
death or serious injury.