TOYOTA RAV4 PRIME 2022 Owners Manual

5018-1. Essential information
8
When trouble arises
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the
water may be rising. Otherwise
the vehicle may be damaged and
cannot move, as well as become
flooded and set a drift, which may
lead to death.

5028-2. Steps to take in an emergency
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
If towing your vehicle with a
wheel-lift type truck, use a
towing dolly. (P.502, 503)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.

5038-2. Steps to take in an emergency
8
When trouble arises
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
NOTICE
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the AWD system and hybrid
transmission. ( P.276)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
NOTICE
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck

5048-2. Steps to take in an emergency
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 High coolant temperature
warning light flashes or come
on
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

5058-2. Steps to take in an emergency
8
When trouble arises
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor

5068-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
■Charging system warning light*
*: This light illuminat es on the multi-information display.
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Canada) (Red)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Continuing to drive the vehicle may be
dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging
system
 Immediately stop the vehicle in a safe
place and contact your Toyota dealer.

5078-2. Steps to take in an emergency
8
When trouble arises
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Malfunction indicator lamp*
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates that the engine is overheating
 Immediately stop the vehicle in a safe
place.
Handling method ( P.539)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
 Stop the vehicle in a safe place.
Handling method ( P.539)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The hybrid system;
 The electronic engi ne control system;
 The electronic throttle control system; or
 The emission control s ystem (if equipped)
 Have the vehicle inspected by your Toyota
dealer immediately.

5088-2. Steps to take in an emergency
■SRS warning light
■ABS warning light
■Electric power steering system warning light* (warning
buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger o ccupant classification
system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric
Power Steeri ng) system
 Have the vehicle inspected by your Toyota
dealer immediately.

5098-2. Steps to take in an emergency
8
When trouble arises
■PCS warning light (warning buzzer)
■LTA indicator* (warning buzzer)
*: This light illuminat es on the multi-information display.
■Intuitive parking assist OFF indicator* (warning buzzer)
Warning lightDetails/Actions
(Flashes or illuminates)
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS
(Pre-Collision System).
Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become
temporarily unavailable, corrective action may
be necessary.
 Follow the instructions displayed on the
multi-information display. ( P.311, 518)
If the PCS (Pre-Collision System) or VSC (Vehi-
cle Stability Control) system is disabled, the
PCS warning light will illuminate.
 P.320
Warning lightDetails/Actions
(Orange)
Indicates a malfunction in the LTA (Lane Trac-
ing Assist)
 Follow the instructions displayed on the
multi-information display. ( P.330)
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a malfunction in the Intuitive parking
assist function
 Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
 Follow the instructions displayed on the
multi-information display. ( P.358, 518)

5108-2. Steps to take in an emergency
*: This light illuminat es on the multi-information display.
■PKSB OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■BSM OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(If equipped)
If “Parking Support Brake Malfunction Visit Your
Dealer” is displayed on the multi-information
display:
Indicates a malfunctio n in the PKSB (Parking
Support Brake) system
 Have the vehicle inspected by your Toyota
dealer immediately.
If “Parking Assist Unavailable” is displayed on
the multi-information display:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
 Follow the instructions displayed on the
multi-information display. ( P.367, 518)
Warning lightDetails/Actions
Indicates a malfunction in the BSM (Blind Spot
Monitor) function
 Have the vehicle inspected by your Toyota
dealer immediately.
Indicates that the rear bumper around the radar
sensor is covered with dirt, etc. ( P.348)
 Follow the instructions displayed on the
multi-information display. ( P.347, 518)