Ground VOLKSWAGEN CC 2011 User Guide

WARNING
Unintended vehicle movement during maintenance work can
cause serious personal injuries.
Never work under the vehicle unless you have safely secured
the vehicle from moving. If you must work under the vehicle
with the wheels on the ground, always make sure that the vehi-
cle is on level ground, that all 4 wheels are chocked to keep
them from moving, and that the key is not in the ignition.
If you must work under a vehicle raised on a floor jack, al-
ways make sure that the vehicle is safely supported on safety
stands intended for that purpose that are strong enough to
support the weight of the vehicle. The jack supplied with the
vehicle is not strong enough for this purpose and can collapse
causing serious personal injury.

WARNING
Operating fluids and some materials in the engine compartment
can catch fire easily, causing burns and other serious personal
injuries!
Never smoke near the engine compartment.
Never work next to open flames or sparks.
Never pour or spill operating fluids or other flammable liq-
uids on the engine. These fluids can ignite on hot engine parts
and cause injuries.
If work on the fuel system or the electrical system is neces-
sary:
– Always disconnect the 12 Volt vehicle battery. Make sure
the vehicle is unlocked when you disconnect the battery, or
the alarm will go off. Never touch the electrical wiring of the
ignition system.
– Never work near heaters, water heaters, or other open
flames.
Always have a functional, approved fire extinguisher nearby.
NOTICE
When changing or topping off fluids, make sure that you pour
the fluids into the correct reservoirs. Adding the wrong type of
operating fluids will cause serious malfunctions and engine
damage.
Fluid leaks and spills are harmful to the environment. Regularly
check the ground underneath your vehicle for this reason. If you find
spots of oil or other fluids, have your vehicle checked by your author-
ized Volkswagen dealer or authorized Volkswagen Service Facility.
Dispose of leaked operating fluids properly.
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WARNING
If you must change the engine oil yourself, be sure to take the
following precautions:
Always wear eye protection.
To reduce the risk of burns from hot engine oil, let the engine
cool down completely before beginning.
When removing the oil drain plug with your fingers, stay as
far away as possible. Always keep your forearm parallel to the
ground to help prevent hot oil from running down your arm.
Drain the oil into a container designed for this purpose, one
large enough to hold at least the total amount of oil in your en-
gine.
To reduce the risk of poisoning, never drain the oil into emp-
ty food or beverage containers that might mislead someone in-
to drinking from them.
Engine oil is poisonous and must be stored out of the reach
of children.
Continuous contact with used engine oil is harmful to your
skin. Always protect your skin by washing thoroughly with
soap and water.
Before changing the oil, first make sure you know where you can
properly dispose of the old oil.
Dispose of the old oil an environmentally-responsible manner.
Never dump the old oil on garden soil, in wooded areas, in the street,
into streams, rivers, or bodies of water, or down sewage drains.
Recycle used oil by taking it to a collection facility for used engine
oil in your area, or contact an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
Volkswagen recommends that you always have your oil and oil
filter changed by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility. They have the required expertise and
special tools and will dispose of the old oil properly.

WARNING
Improperly lifting your vehicle with a workshop hoist or a floor
jack can cause the vehicle to fall off and cause serious person-
al injury.
Always read and heed the operating instructions from the
floor jack manufacturer and legal regulations if necessary be-
fore using the floor jack to lift the vehicle.
Never let anyone stay in the vehicle when it is being lifted or
when it is off the ground.
Always lift your vehicle only at the designated lift points
shown in the illustrations ⇒ fig. 173 and ⇒ fig. 174. Not using the
designated lift points can cause the vehicle to fall off the floor
jack when heavy parts such as the engine or transmission are
removed.
Always make sure that the vehicle's lift points lie as flat as
possible and centered on the carrier plates of the floor jack.
Never start the engine when you have raised the vehicle on
the floor jack. The engine vibrations and vehicle movements
could knock the vehicle off the floor jack.
If you must work under a vehicle raised on a floor jack, al-
ways make sure that the vehicle is safely supported on safety
stands intended for that purpose that are strong enough to
support the weight of the vehicle.
Never use the floor jack as a ladder or step ladder.
Always make sure that the weight of the vehicle is not heavi-
er than the lifting capacity of the floor jack and safety stands
being used.
NOTICE
To help prevent serious vehicle damage, never lift the vehicle
by the engine oil pan, transmission housing, or by the front or
rear axles or suspension.
To help prevent damage to the underbody or chassis, always
insert a rubber pad between the hoist and the lifting points. In
addition make sure the lifting arms have enough clearance.
The lifting arms should not touch side sills or other parts of
the vehicle.

WARNING
Changing a wheel, especially on the side of the road, can be
dangerous. To help reduce the risk of serious personal injury:
Always stop the vehicle as soon as it is safe to do so. Move
the vehicle a safe distance off the road where it is safe to
change the wheel.
Always make sure that all passengers, especially children,
are in a safe place outside the vehicle and away from the vehi-
cle and traffic (such as behind a guard rail).
Turn on the emergency flashers and set up another warning
device about 25 yards (25 meters) behind the vehicle to warn
approaching traffic.
Change a wheel by yourself only if you are familiar with the
necessary steps. Otherwise, get expert assistance.
Always switch the engine off, set the electronic parking
brake, and shift the transmission into Park (P) (automatic
transmission) or any gear (manual only) to help prevent the ve-
hicle from moving suddenly and slipping off the jack.
Always make sure that the ground is level and firm. If neces-
sary, place the jack on a large and sturdy board or on a similar
ground support.
Always block the wheel diagonally opposite the wheel being
changed with chocks or other similar things.
If you are towing a trailer, always unhitch it from your vehicle
before starting to change the wheel. Always apply the trailer
brakes firmly and make sure the trailer cannot move uninten-
tionally.
Always use proper and undamaged tools when changing a
wheel.
Once a wheel is lifted off the ground, having the transmission
in Park (P) or in gear will not prevent sudden vehicle move-
ment.
Always use a jack that has been approved by the manufac-
turer for your vehicle. Never use other jacks, even if they have
been approved for use on other Volkswagen models.
To reduce the risk of losing control, crashes, and serious
personal injuries, never loosen the screws on rims with thread-
ed rim rings.

2. Switch off the engine. Automatic transmission: shift the transmis-
sion into Park (P)) ⇒  Automatic transmission: Selector lever. Man-
ual transmission only: shift into a gear ⇒  Manual transmission:
Gearshift lever. Then set the electronic parking brake ⇒ Braking
and parking to help prevent the vehicle from moving.
3. If towing a trailer: Unhitch the trailer from the vehicle and park the
trailer properly.
4. Straighten the steering wheel so that the front wheels point straight
forward.
5. Block the diagonally opposite wheel with chocks or other suitable
things.
6. Loosen the wheel bolts of the wheel to be changed ⇒  Wheel bolts.
7. Find the jack lift point ⇒ fig. 191 on the vehicle frame that is closest
to the wheel to be changed.
8. Crank up the jack so that it still just fits underneath the lift point.
9. Position the jack so that its base is directly underneath the lift point
⇒ fig. 192, making sure that the entire base of the jack rests se-
curely on the ground.
10. Align the jack and wind up the jack claw at the same time, until
the claw cradles the vertical rib underneath the vehicle ⇒ fig. 192.
11. Continue cranking up the jack until the wheel is just a little off
the ground.

WARNING
Improper use of your vehicle jack can cause the vehicle to fall
off the jack leading to serious personal injury. To help reduce
the risk of serious personal injury:
Use only jacks approved by Volkswagen for the vehicle. Oth-
er jacks might slip, even those approved for other Volkswagen
models, but not for your vehicle.
Always set up the jack on firm and level ground. The vehicle
may slip off the jack if the jack is resting on soft or sloping
ground. If necessary, place a sturdy board under the jack.
On a hard, slippery surface (such as a tiled floor), use an anti-
skid rubber mat or something similar to help prevent the jack
from slipping.
Position the jack only at the described vehicle lift points. Be-
fore you raise your vehicle, always make sure the jack claw
properly grips the vertical rib under the sill so that the jack
does not slip off when you are raising the vehicle ⇒ fig. 192.
Never have any part of your body (such as your arm or leg)
under the vehicle when it is supported by the jack. Never let
other persons have any part of their body under the vehicle,
either!
If you must work under a vehicle raised on a floor jack, al-
ways make sure that the vehicle is safely supported on safety
stands intended for that purpose that are strong enough to
support the weight of the vehicle.
Never lift the vehicle when it is tilted or inclined to one side
or the engine is running.
Never lift the vehicle when more than 1 tire is flat or dam-
aged.
Do not start the engine while the vehicle is supported by a
jack. Engine vibrations may cause the vehicle to slip off the
jack.

The vehicle may only be lifted by a jack positioned at one of the four
jack lift points ⇒ .
Checklist
For your own safety and that of your passengers, carry out the follow-
ing steps in the order listed ⇒ .
1. Find a level spot on firm ground for lifting the vehicle.
2. Switch off the engine. Automatic transmission: shift the transmis-
sion into Park (P)) ⇒  Automatic transmission: Selector lever. Man-
ual transmission: shift into a gear ⇒  Manual transmission: Gear-
shift lever. Then set the electronic parking brake ⇒  Braking and
parking to help prevent the vehicle from moving.
3. If towing a trailer: Unhitch the trailer from the vehicle and park the
trailer properly.
4. Straighten the steering wheel so that the front wheels point straight
forward.
5. Block the diagonally opposite wheel with chocks or other suitable
things.
6. Loosen the wheel bolts of the wheel to be changed ⇒ Wheel bolts.
7. Find the jack lift point on the vehicle frame that is closest to the
wheel to be changed.
8. Remove the cover panel in the side sill. To do so, pull forcefully but
carefully in the direction of the arrow ⇒ fig. 193. Secure the cover
panel with the retaining strap.
9. Crank up the vehicle jack so that it still just fits underneath the lift
point.
10. Position the jack so that its base is directly underneath the lift
point ⇒ fig. 194, making sure that the entire base of the jack rests
securely on the ground.
11. Align the jack and wind up the jack claw at the same time, until
the claw cradles the vertical rib underneath the vehicle ⇒ fig. 194.
12. Continue raising the vehicle jack until the wheel is lifted off the
ground.

WARNING
Improper use of your vehicle jack can cause the vehicle to fall
off the jack leading to serious personal injury. To help reduce
the risk of serious personal injury:
Use only jacks approved by Volkswagen for the vehicle. Oth-
er jacks might slip, even those approved for other Volkswagen
models, but not for your vehicle.
Always set up the jack on firm and level ground. The vehicle
may slip off the jack if the jack is resting on soft or sloping
ground. If necessary, place a sturdy board under the jack.
On a hard, slippery surface (such as a tiled floor), use an anti-
skid rubber mat or something similar to help prevent the jack
from slipping.
Position the jack only at the described vehicle lift points. Be-
fore you raise your vehicle, always make sure the jack claw
properly grips the vertical rib under the sill so that the jack
does not slip off when you are raising the vehicle ⇒ fig. 194.
Never have any part of your body (such as your arm or leg)
under the vehicle when it is supported by the jack. Never let
other persons have any part of their body under the vehicle,
either!
If you must work under a vehicle raised on a floor jack, al-
ways make sure that the vehicle is safely supported on safety
stands intended for that purpose that are strong enough to
support the weight of the vehicle.
Never lift the vehicle when it is tilted or inclined to one side
or the engine is running.
Never lift the vehicle when more than 1 tire is flat or dam-
aged.
Do not start the engine while the vehicle is supported by a
jack. Engine vibrations may cause the vehicle to slip off the
jack.

electrical system is operating. In the following situations, the vehicle
cannot be towed at all and must be transported on a flatbed truck or
trailer:
If the front and rear wheels cannot turn.
If the vehicle battery is dead (because the electronic steering col-
umn lock engages and cannot be released).
If you have to tow an automatic transmission vehicle more than
30 miles (50 km).
WARNING
It is not safe for children or other persons to ride in a vehicle
that is being towed.
Never let children or anyone else remain in the vehicle while
it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its
rear wheels off the ground. This can damage the automatic
transmission.
Never tow automatic transmission vehicle with the rear wheels
off the ground.
Tow manual transmission vehicles with the rear wheels off the
ground only if it is certain that no transmission fluid can leak
out.
Tips on towing