towing VOLKSWAGEN CC 2011 Owner's Manual

WARNING
Changing a wheel, especially on the side of the road, can be
dangerous. To help reduce the risk of serious personal injury:
Always stop the vehicle as soon as it is safe to do so. Move
the vehicle a safe distance off the road where it is safe to
change the wheel.
Always make sure that all passengers, especially children,
are in a safe place outside the vehicle and away from the vehi-
cle and traffic (such as behind a guard rail).
Turn on the emergency flashers and set up another warning
device about 25 yards (25 meters) behind the vehicle to warn
approaching traffic.
Change a wheel by yourself only if you are familiar with the
necessary steps. Otherwise, get expert assistance.
Always switch the engine off, set the electronic parking
brake, and shift the transmission into Park (P) (automatic
transmission) or any gear (manual only) to help prevent the ve-
hicle from moving suddenly and slipping off the jack.
Always make sure that the ground is level and firm. If neces-
sary, place the jack on a large and sturdy board or on a similar
ground support.
Always block the wheel diagonally opposite the wheel being
changed with chocks or other similar things.
If you are towing a trailer, always unhitch it from your vehicle
before starting to change the wheel. Always apply the trailer
brakes firmly and make sure the trailer cannot move uninten-
tionally.
Always use proper and undamaged tools when changing a
wheel.
Once a wheel is lifted off the ground, having the transmission
in Park (P) or in gear will not prevent sudden vehicle move-
ment.
Always use a jack that has been approved by the manufac-
turer for your vehicle. Never use other jacks, even if they have
been approved for use on other Volkswagen models.
To reduce the risk of losing control, crashes, and serious
personal injuries, never loosen the screws on rims with thread-
ed rim rings.

2. Switch off the engine. Automatic transmission: shift the transmis-
sion into Park (P)) ⇒  Automatic transmission: Selector lever. Man-
ual transmission only: shift into a gear ⇒  Manual transmission:
Gearshift lever. Then set the electronic parking brake ⇒ Braking
and parking to help prevent the vehicle from moving.
3. If towing a trailer: Unhitch the trailer from the vehicle and park the
trailer properly.
4. Straighten the steering wheel so that the front wheels point straight
forward.
5. Block the diagonally opposite wheel with chocks or other suitable
things.
6. Loosen the wheel bolts of the wheel to be changed ⇒  Wheel bolts.
7. Find the jack lift point ⇒ fig. 191 on the vehicle frame that is closest
to the wheel to be changed.
8. Crank up the jack so that it still just fits underneath the lift point.
9. Position the jack so that its base is directly underneath the lift point
⇒ fig. 192, making sure that the entire base of the jack rests se-
curely on the ground.
10. Align the jack and wind up the jack claw at the same time, until
the claw cradles the vertical rib underneath the vehicle ⇒ fig. 192.
11. Continue cranking up the jack until the wheel is just a little off
the ground.

The vehicle may only be lifted by a jack positioned at one of the four
jack lift points ⇒ .
Checklist
For your own safety and that of your passengers, carry out the follow-
ing steps in the order listed ⇒ .
1. Find a level spot on firm ground for lifting the vehicle.
2. Switch off the engine. Automatic transmission: shift the transmis-
sion into Park (P)) ⇒  Automatic transmission: Selector lever. Man-
ual transmission: shift into a gear ⇒  Manual transmission: Gear-
shift lever. Then set the electronic parking brake ⇒  Braking and
parking to help prevent the vehicle from moving.
3. If towing a trailer: Unhitch the trailer from the vehicle and park the
trailer properly.
4. Straighten the steering wheel so that the front wheels point straight
forward.
5. Block the diagonally opposite wheel with chocks or other suitable
things.
6. Loosen the wheel bolts of the wheel to be changed ⇒ Wheel bolts.
7. Find the jack lift point on the vehicle frame that is closest to the
wheel to be changed.
8. Remove the cover panel in the side sill. To do so, pull forcefully but
carefully in the direction of the arrow ⇒ fig. 193. Secure the cover
panel with the retaining strap.
9. Crank up the vehicle jack so that it still just fits underneath the lift
point.
10. Position the jack so that its base is directly underneath the lift
point ⇒ fig. 194, making sure that the entire base of the jack rests
securely on the ground.
11. Align the jack and wind up the jack claw at the same time, until
the claw cradles the vertical rib underneath the vehicle ⇒ fig. 194.
12. Continue raising the vehicle jack until the wheel is lifted off the
ground.

2. Disconnect the black (-) cable from the other vehicle (vehicle with
the good battery).
3. Disconnect the red (+) cable from the other vehicle (vehicle with the
good battery).
4. Disconnect the red (+) cable from the vehicle with the dead battery.
5. Close the battery cover or snap shut the cap on the positive jump-
start terminal6, as the case may be.
6. If necessary, unscrew the towing eye on the front of the vehicle ⇒ 
Installing the front towing eye.

Towing

WARNING
Never tow a vehicle without any electrical power.
Never remove the remote control vehicle key from the igni-
tion switch or turn off the ignition with the starter button while
the vehicle is moving. The electronic steering column lock
could suddenly engage, and you would not be able to steer or
control the vehicle. You can lose control of the vehicle, crash,
and seriously injure yourself and others.
If the vehicle loses power while it is being towed, stop towing
the vehicle immediately and contact your authorized
Volkswagen dealer or authorized Volkswagen Service Facility
for assistance.
WARNING
Towing a vehicle changes the way it handles and brakes. To
help reduce the risk of an accident and serious personal injury,
note the following:
The driver of the vehicle that is being towed:
– Since the brake booster also does not work when the en-
gine is stopped, you will need to press harder on the brake
pedal to slow down or stop. Always be alert so as not to rear-
end the towing vehicle.
– Will have to use considerably more force to turn the steer-
ing wheel because the power steering is not working.
The driver of the vehicle that is doing the towing:
– Must accelerate gradually and gently and avoid jerking
movements.
– Must not brake hard or steer sharply.
– Must brake earlier and more gently than in normal driving.
NOTICE
Be careful not to damage the paint when installing and remov-
ing the towing eye and the cover for the threaded hole behind
the bumper.

Unburned fuel can get into the catalytic converter during tow-
ing and damage it.
Towing on a commercial tow truck

electrical system is operating. In the following situations, the vehicle
cannot be towed at all and must be transported on a flatbed truck or
trailer:
If the front and rear wheels cannot turn.
If the vehicle battery is dead (because the electronic steering col-
umn lock engages and cannot be released).
If you have to tow an automatic transmission vehicle more than
30 miles (50 km).
WARNING
It is not safe for children or other persons to ride in a vehicle
that is being towed.
Never let children or anyone else remain in the vehicle while
it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its
rear wheels off the ground. This can damage the automatic
transmission.
Never tow automatic transmission vehicle with the rear wheels
off the ground.
Tow manual transmission vehicles with the rear wheels off the
ground only if it is certain that no transmission fluid can leak
out.
Tips on towing

and easier on both vehicles than using a tow rope. A tow rope should
be used only if a tow bar is not available.
The tow rope should be flexible enough to help protect both vehicles
from damage. Use a synthetic fiber rope or similar rope.
Attach the tow rope or tow bar only to the towing eye included in the
vehicle tool kit for this purpose, or to a trailer hitch.
Towing manual transmission vehicles
Check whether your vehicle can be towed at all; see below ⇒  When
not to tow your vehicle
If yes, not the following for the towed vehicle:
Shift the gearshift lever to Neutral ⇒  Shifting.
Do not tow faster than 30 mph (50 km/h).
Do not tow more than 30 miles (50 km).
Towing automatic transmission vehicles
Check whether your vehicle can be towed at all; see below ⇒  When
not to tow your vehicle
If yes, not the following for the towed vehicle:
Put the transmission in Neutral (N).
Do not tow faster than 30 mph (50 km/h).
Do not tow more than 30 miles (50 km).
When a commercial tow truck is being used, the vehicle must only
be towed with the front wheels lifted off the ground.
Follow the special instructions for towing vehicles with all-wheel
drive (4MOTION).
Towing vehicles with all-wheel drive (4MOTION)
Vehicles with all-wheel drive (4MOTION) should be towed with a tow
bar or a tow rope. If the vehicle is towed with the front or rear axles
lifted off the ground, the engine must be switched off. Otherwise the
powertrain may be damaged.
For vehicles with the DSG® Direct Shift Gearbox, also follow the di-
rections on how to tow a vehicle with automatic transmission ⇒  Tow-
ing automatic transmission vehicles.

When not to tow your vehicle
In the following situations, the vehicle cannot be towed and must be
transported on a flatbed truck or trailer:
If transmission fluid has leaked out of the transmission.
If there is little or no oil in the transmission because of damage to
your vehicle, it must be moved with the drive wheels off the ground.
If the front and rear wheels cannot turn.
When the vehicle battery is dead, because the steering may remain
disabled and it may not be possible to release the electronic steering
column lock. If the electronic parking brake was engaged when the
battery died, it cannot be released.
If you have to tow an automatic transmission vehicle more than
30 miles (50 km).
Towing other vehicles
Obey all legal requirements
Read and heed all towing information in the owner's manual for the
other vehicle.
A vehicle can be towed only if the electronic parking brake and
the electronic steering column lock are released. In case of a power
loss or malfunctions of the electrical system, the engine may have to
be jump-started ⇒ Jump-starting in order to release the electronic
parking brake and the electronic steering column lock.
Installing the front towing eye

Fig. 212 In the right front bumper: Removing the cover cap.