service VOLKSWAGEN CC 2012 Owner's Manual

resistance or there is something in the way, the power sunroof opens
again immediately.
Check why the power sunroof did not close.
Try to close the power sunroof again by pulling the h switch brief-
ly.
If the power sunroof still cannot close, the power sunroof will stop
where the resistance is located. The power sunroof will close the next
time without pinch protection.
Closing the power sunroof without pinch protection
Within 5 seconds after the pinch protection was triggered, pull the
switch ⇒ fig. 40 until the power sunroof closes completely.
The power sunroof will now close without pinch protection!
If the power sunroof still will not close, please see an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Careless or unsupervised use of the sunroof can cause serious
injuries.
Always make sure that no one is in the way of the power sun-
roof when it is closing.
Always take all vehicle keys with you when leaving the vehi-
cle.
Never leave children or persons requiring assistance unat-
tended in the vehicle, especially if they have access to the ve-
hicle key. Unsupervised use of the remote control vehicle key
can lock the vehicle, start the engine, switch on the ignition and
operate the sunroof.
The sunroof can still be opened or closed for a short period
after the ignition has been switched off, as long as the driver or
passenger door is not opened.

WARNING
Without pinch protection, the power sunroof will close with
enough force to cause serious personal injury.
Always be careful when closing the power sunroof.
Always make sure that no one is in the way when overriding
the pinch protection to close the power sunroof!
Pinch protection cannot prevent fingers or other parts of the
body from being pressed against the edge of the roof; injuries
may result.
Pinch protection is also active during convenience closing of the
windows and the power sunroof ⇒ Convenience closing.
If the power sunroof malfunctions, pinch protection may not func-
tion properly. See an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility for assistance.

Certain batteries used in hand-held remote controls are classified
as Perchlorate Material. Special handling may apply – see
http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding proper disposal. Authorized Volkswagen
dealers and authorized Volkswagen Service Facilities are familiar with
the requirements, and we recommend that you have them perform
this service for you.

WARNING
Always adjust seat, safety belts, and head restraints properly
before driving and make sure that all passengers are properly
restrained.
Push the passenger seat as far back as possible. Always be
sure that there are at least 10 inches (25 cm) between the front
passenger's breastbone and the instrument panel.
Always adjust the driver's seat and the steering wheel so that
there are at least 10 inches (25 cm) between your breastbone
and the steering wheel.
Adjust the driver's seat so that you can easily push the ped-
als all the way to the floor while keeping your knee(s) slightly
bent. The distance to the instrument panel in the knee area
must be at least 4 inches (10 cm).
If these requirements cannot be met for physical reasons,
contact an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility to see whether adaptive equipment
is available.
Always hold the steering wheel on the outside of the steering
wheel rim with your hands at the 9 o'clock and 3 o'clock posi-
tions to help reduce the risk of personal injury if the driver's
airbag inflates.
Never hold the steering wheel at the 12 o'clock position or
with your hands at other places inside the steering wheel rim or
on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and
head if the driver's airbag inflates.
Pointing the steering wheel toward your face decreases the
ability of the driver's airbag to help protect you in a collision.
Never drive with backrests reclined or tilted back farther than
necessary to drive comfortably. The farther back the backrests
are tilted, the greater the risk of injury caused by incorrect posi-
tioning of the safety belts and improper seating position.
Never drive with the front seat passenger backrest tilted for-
ward. If the front airbag deploys, the front backrest can be
forced backward and injure passengers on the rear seat.
Sit as far back as possible from the steering wheel and the
instrument panel.

WARNING
Certain medical conditions, such as paralysis and diabetes, and
certain medications can increase the risk of serious burns
when the seat heating feature is switched on.
Vehicle occupants who have a low level of perceived pain or
a lowered awareness of pain can receive serious burns to the
back, buttocks, and legs that take a long time to heal or may
never heal completely.
Never use the seat heating feature if you or your passengers
are at risk of being burned because of a medical condition.
Take regular breaks and get out of the vehicle, particularly on
long trips. Consult your doctor for advice regarding your spe-
cific condition.
Never let exposed skin remain in contact with the seat uphol-
stery when the seat heating is being used.
WARNING
A wet seat can cause the seat heating to malfunction and in-
crease the risk of serious burns.
Always make sure the seats are dry before using the seat
heating.
Never sit on the seat with wet clothes.
Never put damp or wet things including clothes on the seat.
Never spill liquids on the seats.
NOTICE
To help prevent damage to electrical and other parts in the
seat, do not kneel on the front seats or apply concentrated pres-
sure to a small area of the seat or backrest.
Liquids, sharp objects and things that do not let the heat in the
seat escape into the air, including, for example, a child restraint,
a blanket, or seat covers on the seat can damage seat heating.
If you smell an odor, immediately shut off seat heating and
have it checked by an authorized Volkswagen dealer or author-
ized Volkswagen Service Facility.

Push the button (1) again to turn seat ventilation off. The indicator
light in the front seat (3) goes out.
Seat heating must be switched on again if needed each time the igni-
tion is switched on.
Setting the ventilation level
Move the fan switch (2) all the way down toward the – symbol to
set the ventilation level to low.
Move the fan switch (2) to the middle position to set the ventilation
level to medium.
Move the fan switch (2) all the way up toward the + symbol to set
the ventilation level to high.
If the indicator light in the front seat (3) flashes, there is a malfunction
in the system. Have the system inspected by your authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
You may hear the sound of the seat ventilation when the feature
is switched on. The sound is part of normal operation and not a cause
for concern.
Memory seats

Fig. 57 On the outer side of the driver and front passenger seats:
Memory buttons.

Lock the vehicle with locking button 1 in the vehicle key to store
the settings.
Once the settings are stored, the driver seat and the outside mirrors
move to the stored positions whenever the vehicle is unlocked with
the 0 button on the vehicle key (or unlocked with the door handle
sensor on vehicles with Keyless Access) and the driver door is
opened. If 2 people use the vehicle, each of them should always use
the key in which his or her personal settings have been stored.
Initializing the memory seats
The memory system must be initialized by an authorized Volkswagen
dealer, an authorized Volkswagen Service Facility, or another quali-
fied workshop in certain situations, for instance, if a new driver seat is
installed.
Initializing clears all memories and assignments of the memory seats.
After that, memory buttons can be reprogrammed and assigned to a
vehicle key.
Open the driver door but do not enter the vehicle.
Adjust the seats from the outside.
Move the angle of the backrest forward as far as it will go.
Release the backrest adjustment switch and press it again until you
hear a chime sound.
Cancellation conditions when storing settings for the memory
buttons
When one of the following conditions is met, the storing process will
be cancelled:
The vehicle battery is weak or dead.
The 3%4 button is pressed again within about 10 seconds.
The seat position is readjusted within about 10 seconds after
pressing the 3%4 button.

WARNING
Damage to safety belts reduces their overall effectiveness and
increases the risk of serious personal injury and death when-
ever the vehicle is being used.
Never let safety belts become damaged by being caught in
the door or seat hardware.
Torn or frayed safety belts can tear, and damaged safety belt
hardware can break in an accident.
Inspect belts regularly for damage. If webbing, bindings,
buckles, or retractors are damaged, have the belts replaced
immediately with the correct replacement belts approved by
Volkswagen for your vehicle, model, and model year.
Safety belts that were subject to stress in an accident and
stretched must be replaced with a correct, new safety belt,
preferably by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Replacement after a crash may be necessary even if a safety
belt shows no visible damage. Anchorages that have been
loaded must also be inspected.
Damaged safety belts must be replaced; they cannot be re-
paired.
Never try to repair a damaged safety belt yourself. Never re-
move or modify the safety belts in any way.
Have safety belts, bindings, retractors and buckles replaced
by an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
Always keep the belts clean. Dirty belts may not work cor-
rectly and can impair the function of the inertia reel.

d Check the condition of all safety belts regularly.
d Keep safety belts clean.
d Keep objects and liquids away from safety belt webbing, the safety
belt buckle tongue, and the safety belt buckle latch and opening.
d Do not pinch or damage the safety belt or buckle tongue (for in-
stance, when closing a door).
d Never modify, disassemble or try to repair safety belts and safety
belt anchorages.
d Always fasten your safety belt properly before driving and keep it
fastened whenever the vehicle is moving.
Twisted safety belt
If it is difficult to pull the safety belt out of the belt guide, the belt may
be twisted inside the side trim because the belt retracted too quickly
when it was taken off.
Hold the safety belt tongue, slowly and carefully pull safety belt all
the way out.
Untwist the safety belt and slowly return the belt by hand.
If you cannot untwist the safety belt, wear it anyway. Make sure that
the safety belt is twisted in a spot where it does not come in direct
contact with your body. Have the safety belt untwisted immediately by
an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger
safety belt have a switchable locking feature for child restraints in
addition to the emergency locking feature. Whenever a child restraint
is installed with a safety belt, the safety belt must be locked so that
the safety belt webbing cannot unreel. The switchable locking feature
lets you lock the belt so that a child restraint can be properly installed
and, for example, so that it can't tip to the side when the vehicle goes
around a corner ⇒  Child safety and child restraints.
To see whether a safety belt is lockable, pull the safety belt all the
way out of the safety belt retractor. You should then hear a “clicking”
sound as the belt winds back into the retractor reel. Test the switcha-
ble locking feature by pulling on the belt. When the switchable locking

WARNING
Improperly positioned safety belts can cause serious personal
injury in an accident or a sudden braking maneuver.
Always make sure that all vehicle occupants are correctly re-
strained and stay in a correct seating position whenever the
vehicle is being used.
Safety belts offer optimum protection only when the seat
backrest is upright and belts are correctly positioned on the
body.
A loose-fitting safety belt can cause serious injuries by shift-
ing its position on your body from the strong bones to more
vulnerable soft tissue and cause serious injury.
The shoulder belt portion of the safety belt must be posi-
tioned over the middle of the occupant's shoulder and never
across the neck or throat.
The safety belt must lie flat and snug on the occupant's up-
per body.
Never wear the shoulder part of the safety belt under your
arm or otherwise out of position.
The lap portion of the safety belt must be positioned as low
as possible across the pelvis and never over the abdomen.
Make sure the belt lies flat and snug against the pelvis. Pull on
the safety belt to tighten if necessary.
Expectant mothers must always wear the lap portion of the
safety belt as low as possible across the pelvis and below the
rounding of the abdomen.
Do not twist the belt when attaching it. If you cannot untwist
a twisted safety belt, wear it anyway, but make sure the twisted
part is not in contact with your body. Have the problem correct-
ed right away by an authorized Volkswagen dealer or author-
ized Volkswagen Service Facility.
Never hold the safety belt away from your body with your
hand.
Never wear belts over rigid or breakable objects, such as
eyeglasses, pens or keys.
Never modify the position of the belt using comfort clips,
loops or similar devices.