remote start VOLKSWAGEN CC 2018 Owners Manual

Remote Vehicle Access – Interact with your vehicle through your
Volkswagen Car-Net iPhone® or Android® app, computer or a
Volkswagen Car-Net Customer Specialist (text and data rates apply).
Diagnostics & Maintenance – Manage your vehicle health with
diagnostic checks and service scheduling.
You can access Volkswagen Car-Net services via your Volkswagen
Car-Net iPhone® or Android® app (text and data rates apply) and the
Volkswagen Car-Net website (http://www.vw.com/carnet). If you have
a question or would like to subscribe, please either press the • button
in your vehicle or contact the Volkswagen Car-Net Response Center
at 1-877-820-2290. For more information or to log on to your
Volkswagen Car-Net account, visit http://www.vw.com/carnet.
Note: Please review the Volkswagen Car-Net Terms of Service and
Privacy Policy at http://www.vw.com/carnet.
Subscription required
Automatic Crash Notification (ACN) may be engaged for up to 6
months, starting from the date of new vehicle sale, without activating
a trial or paid subscription.
The Manual Emergency Call service and all other Volkswagen Car-
Net features require a trial or paid subscription. To begin your trial or
paid subscription, authentication and activation are required. For
more information, please visit the website
(http://www.vw.com/carnet), press the • button in the 3-button mod-
ule in your vehicle or contact the Volkswagen Car-Net Response
Center at 1-877-820-2290.
The LED light in the 3-button module will be green during the trial
period and whenever you have an active subscription. The LED light
will go off if the trial period is over and the customer has not sub-
scribed to the Volkswagen Car-Net services. The LED light will be red
only during a VW Car-Net hardware malfunction or fault ⇒ 3-button
module.
Once a trial or paid Volkswagen Car-Net subscription has been
activated, please advise all who use the vehicle that different
kinds of data can be sent and received automatically by the ve-
hicle, including speed, location and more.

WARNING
Improper use of vehicle keys can result in serious personal in-
jury.
Always take the key with you when you leave the vehicle. It
can be used to start the engine and operate vehicle systems
such as the power windows, leading to serious personal injury.
Children or other unauthorized persons could also lock the
doors and the luggage compartment.
Never leave children, disabled persons, or anyone who can-
not help themselves in the vehicle. The doors can be locked
with the remote control vehicle key. This could leave people
trapped in the vehicle in an emergency. Depending on the time
of year, people trapped in the vehicle can be exposed to very
high or very low temperatures.
A closed vehicle can become very hot or very cold, depend-
ing on the season. Particularly in the summer, heat buildup in
the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher
than the outside temperatures. Temperatures can quickly reach
levels that can cause unconsciousness and death, particularly
to small children.
Never remove the key from the ignition switch while the vehi-
cle is moving or rolling to a stop. The steering wheel will lock
and you will not be able to steer or control the vehicle.
Remote control vehicle keys

Fig. 20 Remote control vehicle key with panic button.

The luggage compartment lid can also be locked manually with the
emergency key via the key switch in the driver door ⇒ Driver door
overview. When the luggage compartment lid has been locked manu-
ally with the emergency key, it cannot be opened using the q button
on the remote control vehicle key or the q switch inside the driver
door.
WARNING
Improper or unsupervised closing of the luggage compartment
lid can cause severe injuries. Never close the luggage com-
partment lid when someone is in the way.
Never leave your vehicle unattended or let children play
around your vehicle, especially with the luggage compartment
lid left open. A child could crawl into the vehicle and pull the
luggage compartment lid shut, becoming trapped and unable to
get out. A closed vehicle can become very hot or very cold de-
pending on the season. Temperatures can quickly reach levels
that can cause unconsciousness or death, particularly to small
children.
Make sure that the remote control vehicle key is not in the lug-
gage compartment before closing the luggage compartment lid.
Sensor-controlled luggage compartment lid opener (Easy Open)

Fig. 38 Keyless Access locking and starting system: Opening the
sensor-controlled luggage compartment lid (Easy Open), if equipped.

resistance or there is something in the way, the power sunroof opens
again immediately.
Check why the power sunroof did not close.
Try to close the power sunroof again by pulling the h switch brief-
ly.
If the power sunroof still cannot close, the power sunroof will stop
where the resistance is located. The power sunroof will close the next
time without pinch protection.
Closing the power sunroof without pinch protection
Within 5 seconds after the pinch protection was triggered, pull the
switch ⇒ fig. 40 until the power sunroof closes completely.
The power sunroof will now close without pinch protection!
If the power sunroof still will not close, please see an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Careless or unsupervised use of the sunroof can cause serious
injuries.
Always make sure that no one is in the way of the power sun-
roof when it is closing.
Always take all vehicle keys with you when leaving the vehi-
cle.
Never leave children or persons requiring assistance unat-
tended in the vehicle, especially if they have access to the ve-
hicle key. Unsupervised use of the remote control vehicle key
can lock the vehicle, start the engine, switch on the ignition and
operate the sunroof.
The sunroof can still be opened or closed for a short period
after the ignition has been switched off, as long as the driver or
passenger door is not opened.

WARNING
Improper use of vehicle keys can result in serious personal in-
jury.
Always take the key with you when you leave the vehicle. The
engine can be started and vehicle systems such as the power
windows can be operated, leading to serious personal injury.
Never leave children, disabled persons, or anyone who can-
not help themselves in the vehicle. The doors can be locked
with the remote control vehicle key. This could result in people
being trapped in the vehicle in an emergency. For example, de-
pending on the time of year, people trapped in the vehicle can
be exposed to very high or very low temperatures.
Heat buildup in the passenger and luggage compartment of a
parked vehicle can result in temperatures in the vehicle that are
much higher than the outside temperatures, particularly in
summer. Temperatures can quickly reach levels that can cause
unconsciousness and death, particularly to small children.
Never remove the key from the ignition switch while the vehi-
cle is moving or rolling to a stop. The steering wheel will lock
and you will not be able to steer or control the vehicle.
Leaving the key in the ignition for a long time when the engine is
not running will drain the vehicle battery.
Leaving the selector lever for a long period of time in any position
other than Park (P) when the ignition is switched off can drain the
vehicle battery.
On automatic transmission vehicles, the vehicle key can be
removed from the ignition switch only when the transmission is in
Park (P). You may have to press the release button on the transmis-
sion selector lever to put the lever into Park (P).

The engine switches off automatically.
Engine restart feature
If no authorized remote control vehicle key is identified in the passen-
ger compartment after the engine has been switched off, the engine
can be restarted within about 5 seconds. A related message is shown
in the instrument cluster display.
After the 5 seconds have passed, the engine can no longer be started
without an authorized vehicle key in the passenger compartment.
WARNING
Unintended vehicle movement can cause serious personal inju-
ry.
Do not depress the brake or clutch pedals when switching on
the ignition, as the engine could otherwise start immediately.
WARNING
Improper use of vehicle keys can result in serious personal in-
jury.
Always take the key with you when you leave the vehicle.
Children or unauthorized persons may use it to lock the vehi-
cle, start the engine, and operate vehicle systems such as the
power windows, leading to serious personal injury.
Never leave children, disabled persons, or anyone who can-
not help themselves in the vehicle. The doors can be locked
using the remote control vehicle key. This could result in peo-
ple being trapped in the vehicle in an emergency. For example,
depending on the time of year, people trapped in the vehicle
can be exposed to very high or very low temperatures.
Heat buildup in the passenger and luggage compartment of a
parked vehicle can result in temperatures in the vehicle that are
much higher than the outside temperatures, particularly in
summer. Temperatures can quickly reach levels that can cause
unconsciousness and death, particularly to small children.
If the ignition is switched on or the engine is running and the driv-
er door is opened, a chime sounds. The chime is also a reminder to

WARNING
Never leave the vehicle unattended while the engine is running.
The vehicle could move suddenly, especially when the vehicle
is in gear, resulting in accidents and personal injury.
WARNING
“Starting fluids” can explode and can cause a “run-away” vehi-
cle condition.
Never use starting assist fluids.
NOTICE
You can damage the starter or the engine if you try to start the
engine when the vehicle is still moving, or if you try to restart the
engine right after switching it off.
Avoid high engine speeds, full throttle acceleration, and heavy
engine loads when the engine is cold.
Do not try to start the engine by pushing or towing the vehicle.
Unburned fuel can get into the catalytic converter and damage it.
The steering column may also be locked.
Do not let your vehicle warm up while standing; instead, start
driving right away after making sure that you have good visibility
through all windows. This will help the engine reach operating tem-
perature faster and keep down emissions.
If the remote control vehicle key battery is weak or dead, the
starter button will not start the engine. In this case, start the engine by
inserting the vehicle key in the ignition switch ⇒ Vehicle key positions
in the ignition switch.
Major consumers of electricity are temporarily switched off when
the engine is being started.
After starting a cold engine, there may be increased operating
noises for a few seconds. This is normal and harmless.

WARNING
Parking improperly can cause serious personal injury.
Never remove the key from the ignition switch while the vehi-
cle is moving or rolling to a stop. The steering wheel will lock
and you will not be able to steer or control the vehicle.
Never park the vehicle where the hot exhaust system or cata-
lytic converter could ignite flammable materials, such as brush,
leaves, dry grass, spilled fuel, etc.
Always apply the electronic parking brake when parking your
vehicle.
Improper use of the electronic parking brake can seriously
injure you and your passengers.
Never use the parking brake to slow down the vehicle when it
is moving, except in an emergency. The stopping distance is
much longer because only the rear wheels are braked. Always
use the foot brake to stop the vehicle.
Never activate the throttle manually from the engine com-
partment when the engine is running and the automatic trans-
mission is in gear. The vehicle will start to move as soon as the
engine speed increases even if the parking brake is on.
Never leave children or anyone who cannot help themselves
behind in the vehicle. They could switch off the parking brake
and move the gear selector lever or gear shift, which could
cause the vehicle to start moving. This can lead to a crash and
serious personal injuries.
Always take the key with you when you leave the vehicle. The
engine can be started and vehicle systems such as the power
windows can be operated, leading to serious personal injury.
Never leave children, disabled persons, or anyone who can-
not help themselves in the vehicle. The doors can be locked
with the remote control vehicle key, trapping passengers in the
vehicle in an emergency. For example, depending on the time
of year, people trapped in the vehicle can be exposed to very
high or very low temperatures.

Declaration of Compliance, Telecommunications and Electronic
Systems
Radio Frequency Devices and Radiocommunication Equipment User
Manual Notice.
Radio-based equipment
Mobile Phone Package
Electronic immobilizer
HomeLink® Universal Transmitter
Remote control vehicle key
Tire Pressure Monitoring System
Keyless Access locking and starting system
Park Distance Control (PDC) system
These devices comply with:
FCC Part 15.19
These devices comply with Part 15 of the FCC Rules. Operation is
subject to the following 2 conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including inter-
ference that may cause undesired operation.
FCC Part 15.21
CAUTION:
Changes or modifications not expressly approved by the party re-
sponsible for compliance could void the user's authority to operate
the equipment.
These devices comply with RSS-210 of Industry Canada.
Operation is subject to the following 2 conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment.

Practical tips
Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the
following advice before contacting an authorized Volkswagen dealer
or an authorized Volkswagen Service Facility. You may also find help-
ful information under “Special considerations” or “Checklist” in the
index.

Description Possible causes,
among others Possible remedy
Engine does not
start.
Vehicle battery dead. – Perform jump-start
– Charge vehicle battery
The wrong vehicle
key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be
locked or un-
locked using ve-
hicle key.
– Battery in the re-
mote control vehicle
key is dead.
– Too far away from
the vehicle (out of
range).
– Buttons have been
pressed too many
times.
– Replace the battery in
the remote control vehicle
key
– Move closer to vehicle.
– Synchronize vehicle key
– Lock or unlock vehicle
manually
Unusual noises.
Cold engine, braking
assist systems, elec-
tronic steering col-
umn lock.
Check the “Noises” entry
in the index.
Odd driving
behavior.
Assistance systems
activated.
Check the “Assistance
systems” entry in the in-
dex.