ESP VOLKSWAGEN E GOLF 2015 5G / 7.G Repair Manual

Flashes8 Possible cause Proper response
Electric motor coolant
system malfunction.

should always be replaced by a qualified technician, since the vehicle's onboard electrical system management has to be reset after replacing the battery. Only a qualified service facility is able to perform this necessary adjustment. Therefore, Volkswagen recommends to always have the 12 volt vehicle battery replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Only use maintenance-free vehicle batteries meeting standards TL 825 06 and VW 7 50 73. These standards must date from July 2012 or later.
Disconnecting the 12 Volt vehicle battery
If the battery must be disconnected from the vehicle's electrical system, note the following:
x Switch off all electrical systems and devices and the ignition.
x Unlock the vehicle before disconnecting the battery; otherwise the alarm system will go off.
x First disconnect the negative cable (-) and then the positive cable (+) ⇒ .
Connecting the 12 volt vehicle battery
x Prior to reconnecting the battery, switch off all electrical systems and devices and the ignition.
x Connect the positive cable (+) first and then the negative cable (-) ⇒ .
After the battery is connected and the ignition is switched on, different indicator lights may light up. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.
If the battery was disconnected for a long time, the next scheduled service may not be correctly calcu-
lated and displayed ⇒  Instrument cluster. The maximum permissible service and maintenance inter-
vals are shown in the ⇒ Booklet Warranty and Maintenance.
Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and
unlock it again ⇒  Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the electric motor is not activated, but the ignition is switched on or the parking lights are left on for a long time when parked.
What drains the vehicle battery?
x Long periods when the electric motor is not activated, especially when the ignition is on.
x Using electrical systems or devices when the electric motor is switched off.
x Leaving the vehicle unlocked for several days when not in use.
x The selector lever is left for a long period of time in any position other than Park (P) when the
ignition is switched off ⇒  Selector lever.

Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and uphol-
stery
Water-based stains,
such as coffee or
fruit juice.
– Moisten a sponge with water and rub the stain
gently with a circular motion.
– Wipe dry with an absorbent cloth.
Persistent stains,
such as chocolate
or make-up.
– Use only Volkswagen-approved cleaning products.
– If necessary, have the fabric or upholstery profes-
sionally cleaned.
Grease-based
stains, such as oil,
lipstick, etc.
– Use only Volkswagen-approved cleaning products.
– If necessary, have the fabric or upholstery profes-
sionally cleaned.

WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electri-cal components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.

WARNING
Inappropriate spare parts and accessories as well as improperly performed work, modifica-tions and repairs can cause vehicle damage, accidents and serious personal injuries.
x Volkswagen strongly recommends to only use accessories approved by Volkswagen and Genuine Volkswagen Parts®. These parts and accessories have been evaluated by Volkswagen for their suitability, reliability and safety.
x Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities have the required tools, diagnostic equipment, repair infor-mation, and trained personnel to properly replace any airbag in your vehicle and assure sys-tem effectiveness in a crash.
x Only install parts on the vehicle that are consistent with factory-installed parts with re-spect to design and characteristics.
x Never store, mount, or attach objects, such as cup holders or phone cradles, on or next to the airbag module covers or within the airbags deployment zones.
x Only use wheel rim/tire combinations approved by Volkswagen for the respective vehicle type.
Break-in period

If you plan to take your vehicle outside the continental limits of the United States or Canada, there is the possibility that:
x Service may be inadequate due to lack of proper service facilities, tools or testing equipment.
x Replacement parts may not be readily available.
x DVD navigation systems for vehicles built for the United States and Canada will not necessarily work in Europe, and may not work in other countries outside of North America.
NOTICE
Volkswagen is not responsible for mechanical damage that may result from service or the unavailability of Genuine Volkswagen parts.
x Volkswagen is not responsible if the vehicle does not meet the respective legal require-ments in other countries and continents.
Radio antenna and reception

x Slip the cover up and over the selector lever ⇒ .
Emergency release for the selector lever (version A)
x With the screwdriver from the vehicle tool kit, carefully push the release lever ⇒ fig. 166 A in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
Emergency release for the selector lever (version B)
x Push the colored release lever ⇒ fig. 166 B in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
WARNING
Never shift the transmission out of Park (P) without first firmly applying the parking brake. Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause an accident and serious injuries.
NOTICE
Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the vehicle is towed (or you let it coast) for an extended period or at high speed with the electric motor shut off.
Emergency release for the charging connector

WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise, get expert assistance.
x Always switch the electric motor off, firmly apply the parking brake, and shift the trans-mission into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or other similar things.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System ⇒  Tire Pressure Monitoring System (TPMS).
Preparations for changing a wheel

WARNING
Using the tire mobility set on the side of the road can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so and move the vehicle a safe distance off the road where it is safe to use the tire mobility set.
x Always make sure that the ground is level and firm.
x All passengers and especially children must stay a safe distance away from you while you are working and keep out of the area you are working in.
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Use the tire mobility set only if you are familiar with the necessary steps. Otherwise, con-tact an authorized Volkswagen dealer or Volkswagen service facility for assistance.
x Use the tire mobility set only in emergencies and only until you can get professional help.
x Immediately replace a tire repaired with the tire mobility set.
x Sealant is harmful and must immediately be removed in case of skin contact.
x Always store the tire mobility set out of reach of children.
x Never use a vehicle jack, even if the jack is approved for use with your vehicle.
x Always apply the parking brake and shift the automatic transmission into Park (P) to help prevent the vehicle from moving suddenly.
WARNING
Improper use of the tire mobility set can cause a temporary tire to fail and lead to loss of vehicle control and serious personal injuries.
x Always remember that a tire filled with sealant does not handle as well as an undamaged tire without sealant.
x Never drive faster than 50 mph (80 km/h) with a sealed tire.
x Never use the tire mobility set if the outside temperature is below –4 °F (–20 °C).
x Never drive with a tire that has cuts or punctures, especially when they are larger than 3/16 in (4 mm).
x Use the tire mobility set only for emergencies until you can get professional help.
x If the tire cannot be inflated to at least 36 psi (250 kPa), do not drive the vehicle. Contact an authorized Volkswagen dealer or Volkswagen service facility for assistance.
x If the tire inflation pressure drops below 26 psi (180 kPa) after driving for 10 minutes, do not drive the vehicle any farther. Contact your an authorized Volkswagen dealer or Volkswagen service facility for assistance.
x Always replace a tire repaired with the tire mobility set immediately. Do not drive a tire that has been repaired with the tire mobility set longer or farther than is absolutely necessary.
x Avoid full throttle acceleration, hard braking, and fast cornering.
x Drive at slow speed for 10 minutes. Then get out and check the air pressure and condition of the sealed tire.
Obey all legal requirements when disposing of used or expired sealant.
Replacement tire inflation cylinders for the tire mobility set are available if you have used the one supplied with the vehicle. Please contact an authorized Volkswagen dealer or Volkswagen service facility for assistance.

WARNING
If the vehicle is towed even though the text message Towing damages electrical sys-tem. See owner's man.! appears in the instrument cluster, vibrations can occur in the electric drive and the front wheels can lock, especially on ice or wet roads. Locking front wheels can impair the steering functions and cause accidents and serious injuries.
x If the message Towing damages electrical system. See owner's man.! appears in the instrument cluster, only tow the vehicle in emergency situations at walking speed and for a maximum of 330 ft. (100 m).
NOTICE
If the vehicle is towed even though the text message Towing damages electrical system. See owner's man.! appears in the instrument cluster and walking speed is exceeded or it is towed further than 330 ft. (100 m), serious damage can be done to the to the electric drive.
A vehicle can be towed only if the electronic parking brake is switched off and the electronic steering column lock is released. In case of a power loss or malfunctions of the electrical system, the electric motor may have to be jump-started in order to release the electronic steering column lock and the electronic parking brake.
Installing the front towing eye

Fig. 184 In the right front bumper: Removing the cover.