heating VOLKSWAGEN EOS 2011 Owners Manual

Center console overview
Upper center console

Fig. 6 Overview of the upper center console.
Key to fig. 6:
(1) Switch for emergency flashers 
(2) PASSENGER AIR BAG OF F  light (front airbag for front seat passenger)
(3) Radio or Radio & Navigation system (factory-installed) ⇒ booklet Radio
or ⇒ booklet Navigation system
(4) Controls for:
– Climatronic
(5) Air vents / – J
(6) Passenger seat heating button [
(7) Driver seat heating button A

¥ The battery must have enough charge; the engine should be running.
If any changes have been made in the operation of the CSC roof compared with its original factory condition, Volkswagen strongly urges you to take the vehicle to an authorized Volkswagen dealer or other authorized Volkswagen Service Facility to have the roof restored to its original condition. Me-
chanical changes and changes to the vehicle software must be entered in the ⇒ booklet Warranty
and Maintenance.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
On vehicles with Climatronic, you can set different heating and air conditioning temperatures for operation with the roof up and down, Heating and air conditioning.
Opening and closing the CSC roof

Fig. 32 In the center console: lever for the CSC roof.

When the ignition is switched on, the front seats can be electrically heated by heating elements that warm the seat backrest and cushion.
Do not use the seat heating if any of the following conditions apply:
x If the seat is not being used.
x If there is a child restraint installed on the front passenger seat.
x If there is a blanket or seat cover on the front passenger seat.
x If the seat is damp or wet.
x If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or more.

Function Action for seat heating ⇒ fig. 50 or ⇒ fig. 51
Switch on: Press the A or ebutton. Seat heating is switched on to maximum.
Adjust the heating level: Press the A or e button repeatedly until the desired heating level is set.
Switch off: Press the A or e button repeatedly until all indicator lights in the button are off.
Special seat heating features
On the driver and the passenger side, the seat heating will resume at the setting that was set when the ignition was switched off. However, this feature only works if the key is not taken out of the ignition switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.
People suffering from a low level of perceived pain or a lowered awareness of pain as from medica-
tion, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature ⇒ !
The use of seat heating by persons with these conditions could result in burns to the back, buttocks, and legs that may take a long time to heal and may never heal completely. If you have any of these conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult your doctor for advice regarding your specific condition.
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can increase the risk of serious burns when the seat heating feature is switched on.
x Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain can receive serious burns to the back, buttocks, and legs that take a long time to heal or may never heal completely.
x Never use the seat heating feature if you or your passengers are at risk of being burned because of a medical condition. Take regular breaks and get out of the vehicle, particularly on long trips. Consult your doctor for advice regarding your specific condition.
x Never let exposed skin remain in contact with the seat upholstery when the seat heating is being used.

WARNING
A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.
x Always make sure the seats are dry before using the seat heating.
x Never sit on the seat with wet clothes.
x Never put damp or wet things including clothes on the seat.
x Never spill liquids on the seats.
NOTICE
x To help prevent damage to electrical and other parts in the seat, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
x Liquids, sharp objects and things that do not let the heat in the seat escape into the air, including, for example, a child restraint, a blanket, or seat covers on the seat can damage seat heating.
x If you smell an odor, immediately shut off seat heating and have it checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Never install leather upholstery on a vehicle with seat heating that originally had cloth upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth up-holstery is replaced with leather upholstery.
Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.

x Set the parking brake.
x Switch on the ignition.
x Activate the function Mirror down in the Settings - Convenience menu.
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into Reverse (R).
x Adjust the passenger outside mirror for a clear view of the curb, for example.
x The adjusted mirror position is automatically stored and assigned to the vehicle key used to unlock the vehicle. The preselected position will be recalled when the key assigned to that mirror adjustment position is used again.
Recalling passenger side mirror settings
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into reverse gear with the ignition switched on.
x The mirror moves back to the regular position when the vehicle moves forward faster than about 10 mph (15 km/h) or the adjusting knob is turned to the O or L position.
WARNING
Improper use of the folding outside mirrors can cause personal injury.
x Always make sure that nobody is in the way when folding the mirrors in or out.
x Make sure that you do not get your finger caught between the mirror and the mirror base when moving the mirrors.
WARNING
Incorrectly estimating distances with the right outside mirror can cause collisions and serious injury.
x The right outside mirror has a convex (curved) surface. This widens your field of vision. But vehicles or other objects seen in a convex mirror will look smaller and farther away than they really are.
x If you use the right outside mirror to judge distances from vehicles behind you when changing lanes, you could estimate incorrectly and cause a crash and serious injuries.
x Whenever possible, use the inside mirror to more accurately judge distance and size of vehicles or other objects seen in the convex mirror.
x Always make sure you have a clear view to the rear of the vehicle.
NOTICE
Always fold in the outside mirrors when taking the vehicle through an automatic car wash.
x Never fold power mirrors in manually because doing so could damage the electrical drive.
To reduce fuel consumption, use outside mirror heating only when needed.
When first switched on, outside mirror heating works with maximum heat for about 2 minutes.
If power mirror adjustment does not work, the outside mirrors can be adjusted by hand by pressing on the edges of the mirror surface.

WARNING
Heavy loads will influence the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can cause loss of control and serious injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that a change in the center of gravity also changes the way your vehicle handles:
– Always distribute the load as evenly as possible.
– Secure heavy objects properly as far forward in the luggage compartment as possible.
– Always tie down heavy items securely with suitable straps in the luggage compartment.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the vehicle to skid and handle differently.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
x When the CSC roof opens (goes down), it folds completely into the luggage compartment. The open CSC roof fills all the space above and on both sides of the cover that is installed inside the luggage compartment. When the CSC roof opens and retracts, it must be able to lower itself completely into the luggage compartment without any interference.
x When you put the roof down, items
– to the left or right of the luggage compartment cover,
– on top of the luggage compartment cover, or
– above the level of the luggage compartment cover at the rear of the vehicle will prevent the roof from folding up completely in the luggage compartment and will damage the CSC roof. Damage to the CSC roof caused by items in those areas of the luggage compartment where the CSC roof segments are stored when retracted will not be covered by any Volkswagen Limited Warranty.
x The heating wires in the rear window can be severely damaged by hard or sharp things in the area below the rear window.

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that they cannot move into the deployment zone of a side or front airbag during sudden braking, in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on the shelf behind the rear seat bench, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and increases braking distances. Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the rear axle as possible and secure them with appropriate straps.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings, which are printed on the Safety Compliance Certification Label located on the door jamb of the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave differently.
x Always adapt your speed and driving style to accommodate your payload and its weight distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires in the rear window can be damaged by objects that rub against them.

WARNING
Objects in the driver footwell can prevent the pedals from moving freely. This can cause loss of vehicle control and increase the risk of serious personal injuries.
x Always make sure that nothing can interfere with the pedals.
x Always fasten floor mats securely to the floor.
x Never put floor mats or other floor coverings on top of already installed floor mats.
x Always make sure that nothing can fall into the driver footwell while the vehicle is moving.
WARNING
Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage.
x Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.
x Before closing a storage compartment, always make sure that no cigarette lighter can be activated, crushed, or otherwise damaged.
x Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in other places in the vehicle. Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. High temperatures could cause the cigarette lighter to catch fire.
NOTICE
x The defroster heating wires in the rear window can be damaged by hard or sharp things on the shelf below the rear window.
x Do not keep any food, medicine, or other items sensitive to heat or cold in the vehicle. They can be damaged or made unusable by heat or cold.
x Things that are made of transparent materials (such as eyeglasses, magnifying glasses, or transparent suction cups on the windows) can magnify sunlight and damage the vehicle.
Storage compartment in the doors

Fig. 110 In the driver door: Storage compartment.

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright background, there is a system malfunction. The automatic transmission and the DSG automatic transmission will then operate in the emergency shift program. The emergency shift program lets you drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended “creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the acoustic warning has stopped. As long as the engine is overheated, avoid stop and start driving and avoid low speeds (“walking pace”).

slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydroplanes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as effectively with difficult driving situations as it can at lower speeds.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping the vehicle under control and on the road during extreme maneuvers by using the driver's steering inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that causes you to run off the road before ESC can provide any assistance, you may not experience the benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). ESC is switched on all the time. In certain situations when you need less traction or additional traction
cannot be achieved, you can switch off ASR by pressing the mbutton ⇒ fig. 133. Be sure to switch ASR on again when you no longer need less traction.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or slippery surface.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, maximizing braking power and reducing the stopping distance. This way, ABS can be activated more quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions. Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ASR can be switched on or off manually ⇒ page 308, Switching Anti-Slip Regulation (ASR) on and off.
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL automatically switches off to keep the brake from overheating. As soon as the brake has cooled down, EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This improves traction, which helps the vehicle stay on track.