Speed VOLKSWAGEN EOS 2021 Owner´s Manual

WARNING
Heavy loads will influence the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can cause loss of control and serious injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that a change in the center of gravity also changes the way your vehicle handles:
– Always distribute the load as evenly as possible.
– Secure heavy objects properly as far forward in the luggage compartment as possible.
– Always tie down heavy items securely with suitable straps in the luggage compartment.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the vehicle to skid and handle differently.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
x When the CSC roof opens (goes down), it folds completely into the luggage compartment. The open CSC roof fills all the space above and on both sides of the cover that is installed inside the luggage compartment. When the CSC roof opens and retracts, it must be able to lower itself completely into the luggage compartment without any interference.
x When you put the roof down, items
– to the left or right of the luggage compartment cover,
– on top of the luggage compartment cover, or
– above the level of the luggage compartment cover at the rear of the vehicle will prevent the roof from folding up completely in the luggage compartment and will damage the CSC roof. Damage to the CSC roof caused by items in those areas of the luggage compartment where the CSC roof segments are stored when retracted will not be covered by any Volkswagen Limited Warranty.
x The heating wires in the rear window can be severely damaged by hard or sharp things in the area below the rear window.

WARNING
Driving with an open luggage compartment lid can cause poisonous carbon monoxide in the engine exhaust to get into the passenger compartment.
x Carbon monoxide causes drowsiness, inattentiveness, poisoning, and loss of consciousness. It can lead to accidents and severe personal injuries.
x Always keep the luggage compartment lid closed while driving to help keep poisonous exhaust fumes from being drawn into the vehicle.
x Never transport objects that are too large to fit completely into the luggage area, because then the luggage compartment lid cannot be fully closed.
x If you absolutely must drive with the CSC roof closed and an open luggage compartment lid, do the following to reduce the risk of carbon monoxide poisoning:
– Close all windows, the CSC roof, and the sunroof.
– Switch off the climate control system's air recirculation feature.
– Open all air vents in the instrument panel.
– Set the fresh air fan to the highest speed.
NOTICE
The open luggage compartment lid changes the vehicle height.
Driving a loaded vehicle

WARNING
Heavy loads can change the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can shift suddenly, causing loss of control and serious injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that they change the vehicle's center of gravity and also the way it handles.
– Always distribute the load as evenly as possible.
– Secure heavy objects as far forward in the luggage compartment as possible.
x Always tie down heavy items securely with suitable straps.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the vehicle to skid and handle differently.
x Always adapt speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
Weights and axle weights

WARNING
Exceeding maximum permissible weight ratings can result in vehicle damage, accidents, and serious personal injury.
x Never let the actual weights at the front and rear axles exceed the permissible Gross Axle Weight Rating. Also, never let the total of these actual weights exceed the Gross Vehicle Weight Rating.
x Always remember that the vehicle's handling and braking will be affected by extra load and the distribution of this load. Adjust your speed accordingly.
NOTICE
x Always distribute the load evenly and as low as possible in the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x When transporting a heavy load in the luggage compartment, carry the load as close to the rear axle (as far forward) as possible so that the vehicle's handling and braking are affected as little as possible.

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that they cannot move into the deployment zone of a side or front airbag during sudden braking, in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on the shelf behind the rear seat bench, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and increases braking distances. Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the rear axle as possible and secure them with appropriate straps.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings, which are printed on the Safety Compliance Certification Label located on the door jamb of the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave differently.
x Always adapt your speed and driving style to accommodate your payload and its weight distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires in the rear window can be damaged by objects that rub against them.

WARNING
Improper use of the trailer hitch can cause accidents and injuries. An improperly installed, incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle and cause serious personal injuries.
x Only use an undamaged, properly mounted trailer hitch.
x Never repair or modify the trailer hitch.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists when the vehicle is parked, always remove the ball mount when you are not towing a trailer.
x Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The vehicle was not designed for these kinds of trailer hitches. The trailer hitch attachment can fail, causing the trailer to tear loose from the vehicle.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or large things can change the way the vehicle handles, increase the distance it needs to stop safely, and cause accidents.
x Always secure the load properly with suitable and undamaged straps so that the load will not shift.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under unfavorable load, weather, or wind conditions.
x Trailers with a high center of gravity tip more easily than trailers with a low center of gravity.
x Always avoid sudden maneuvers and hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas, the speed limits for vehicles towing trailers are lower than for vehicles without trailers. Never drive faster than 50 mph (80 km/h; under exceptional circumstances 60 mph - 100 km/h) when towing a trailer. This applies even if the local speed limit is higher.
If you are driving a new vehicle or a vehicle with a new or rebuilt engine, do not tow a trailer during the break-in period, about 600 miles (1000 km), Parts, accessories, repairs, and modifications.
If you tow a trailer, your vehicle may need maintenance more often because of the extra load it has to move.
When you are not towing, remove the trailer hitch ball. This helps keep the trailer hitch from causing damage to your vehicle and to others if your vehicle is hit from behind.
Some models need a trailer hitch to tow or tow-start other vehicles. You may want to always carry the ball mount in the vehicle after it has been removed. Be sure to stow it securely.

x Do not release the parking brake lever until the engine starts to move the vehicle forward. You can also depress and hold the brake pedal for added braking and then let up on the brake pedal when you feel that the vehicle “wants” to move forward.
x Drive ahead slowly.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or bulky items changes the way the vehicle handles and increases the distance it needs to stop safely.
x Always watch what is happening up ahead and around you. Brake earlier than you would if you were not towing a trailer.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under unfavorable load, weather, or wind conditions.
x Drive especially carefully and accelerate gently. Always avoid sudden maneuvers and hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows even the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower than for vehicles without trailers.
Ball mount

Fig. 101 Dimensions of the ball mount support.

WARNING
New tires or tires that are old, worn or damaged cannot provide maximum control and braking performance.
x Improper care and handling of tires and wheels can reduce driving safety and cause accidents and severe injuries.
x Install only radial tires of the same make, the same dimensions (tread circumference), and similar tread profile on all 4 wheels.
x New tires tend to be slippery and must be broken in. Always drive with special care for the first 350 miles (560 km) to help reduce the risk of losing control, a collision, and serious personal injuries.
x Check tire inflation pressure regularly when the tires are cold and always maintain the prescribed tire pressure. Low tire pressure can cause tires to get too hot, resulting in tread separation, sudden loss of pressure, and blowouts. Tires with excessively low pressure flex (bend) more, which can cause the tire to overheat and fail suddenly without warning.
x Check tires regularly for wear and damage.
x Never drive with worn or damaged tires (for example, tires with punctures, cuts, cracks, blisters, or bumps). Driving with worn or damaged tires can lead to loss of vehicle control, sudden tire failure including blowouts and sudden deflation, crashes, and serious personal injuries.
x Have worn or damaged tires replaced immediately.
x Never exceed the maximum speed rating or the maximum load rating of the tires on your vehicle.
x The effectiveness of the driver assistance systems and the braking support systems depends on the tire traction.
x If you notice unusual vibration or if the vehicle pulls to one side when driving, always stop as soon as it is safe to do so and check the wheels and tires for damage.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the bolts on wheels with bolted rim rings.
x Never mount used tires on your vehicle if you are not sure of their past use. Old, used tires and wheels may have damage that cannot be seen that can lead to sudden tire failure and loss of vehicle control.
x Tires age even if they are not being used and can fail suddenly, especially at high speeds, causing loss of vehicle control, accidents, and severe personal injuries. Tires that are more than 6 years old can be used only in an emergency and even then only with special care and at low speed.
For technical reasons it is usually not possible to use wheel rims from other vehicles. Even wheel rims from the same model may not fit properly. Check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility if necessary.

If you have to mount a tire opposite to its proper direction of rotation, you must drive more carefully, since the tire is no longer being used as designed. This is particularly important on wet roads. You must replace or remount the tire as soon as possible in order to restore the correct direction of rotation.
Rotating tires
To help ensure even wear on all tires, regular tire rotation according to the diagram ⇒ fig. 103 is recommended. In this way all tires can have about the same service life.
Volkswagen recommends that you have your tires rotated by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Tires more than 6 years old
Tires age even if they are not being used. Physical and chemical processes reduce tire strength and performance and cause them to harden and become brittle. Old tires can fail suddenly and without warning.
Volkswagen recommends replacing tires that are 6 years and older. This also applies to tires that look new (including the tire on the compact spare wheel) or that seem to still be usable with tread depth
that has not yet reached the legal minimum depth ⇒ .
The age of each tire can be determined with the manufacturing date that is part of the U.S. DOT tire identification number (TI N), Tire labeling.
Tire storage
Mark tires before removing them to help make sure that the previous location (left, right, front, rear) and rolling direction can be maintained when remounting them. Store tires in a cool, dry and preferably dark place. Do not store tires mounted on wheels standing up.
Tires not mounted on wheels should be covered to help protect them from dirt and stored vertically (sitting on the tread).
WARNING
Aggressive fluids and materials can cause visible and invisible tire damage that can cause tire blowouts.
x Always keep chemicals, oils, grease, fuels, braking fluids and other aggressive substances away from tires.
WARNING
Tires age even if they are not being used and can fail suddenly, especially at high speeds, causing loss of vehicle control, accidents, and severe personal injuries.
x Tires that are more than 6 years old can be used only in an emergency and even then only with special care and at low speed.
Always dispose of old tires in accordance with legal requirements.
Wheel rims

x Install only radial tires of the same make, the same dimensions (tread circumference), and similar tread profile on all 4 wheels.
x The tread depth of new tires can differ between tire models and manufacturers because of different design features and tread design.
Replacing tires
x Tires should be replaced in pairs and not individually (both front tires or both rear tires at the same
time) ⇒ .
x Replace tires only with tires that have the same specifications, including width and diameter, load and top speed rating as the tires approved by Volkswagen for your vehicle and model.
x Never use tires that are larger or wider than the dimensions of the tires approved by Volkswagen for your vehicle and model. Larger tires could scrape and rub on the vehicle body or other parts of the vehicle.
Tire Pressure Monitoring System (TPMS) considerations
Factory-installed wheels are equipped with a sensor that constantly monitors tire pressure, then transmits this information to the TPMS, Tire Pressure Monitoring System (TPMS). If you are going to replace the wheels, make sure that the new wheels also have sensors that are compatible with the TPMS on your vehicle. New wheels with sensors have to be recognized and integrated into the system. To detect the new wheels and sensors, you must leave the vehicle parked for at least 20 minutes and then drive for a short time at speeds above 15 mph (25 km/h).
If you install wheels that do not have sensors, or have sensors that are not compatible, the TPMS will not work properly. In this case, the TPMS will not be able to monitor tire pressure or warn you if pressure is low. An error message may appear in the instrument cluster display or the TPMS will switch itself off.
x Whenever you change sensors, you have to install new valves and seals. Please see an authorized Volkswagen dealer of an authorized Volkswagen Service Facility.
x Always drive with the valve caps securely installed. We recommend using factory-supplied valve caps. Ask an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to replace lost caps.
If you install new tires that differ from the original Volkswagen specifications for your vehicle and model, the benchmark tire inflation pressure values stored in your vehicle's TPMS may have to be adjusted (reprogrammed). This requires professional assistance. For more information, contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Installing replacement tires with steel cord body plies in the tire sidewall may cause a TPMS malfunction and is not recommended (cord material information is molded on the tire sidewall).
Always check the TPMS indicator light after replacing one or more tires on your vehicle. If the indicator light is on, the TPMS is not working properly. Your replacement tire might be incompatible with the system or some component of the TPMS may be damaged.
For detailed information about the TPMS, how it works, and what you need to know, Tire Pressure Monitoring System (TPMS).
WARNING
New tires tend to be slippery and must be broken in.
x Always drive with special care for the first 350 miles (560 km) to help reduce the risk of losing control, a collision, and serious personal injuries.