warning VOLKSWAGEN EOS 2021 Owner´s Manual

Pinch protection can help reduce the risk of pinching injuries when closing a power window ⇒ . If one-touch window closing meets resistance or there is something in the way, the window will stop and go down again.
x Check why the window did not close.
x Try one-touch window closing again.
x If the window meets resistance a second time, so that it stops and goes back down, one-touch closing is deactivated for about 10 seconds.
x If you pull the power window button up all the way and hold it during this 10 second interval, the
window will close without pinch protection ⇒ .
Closing the window without pinch protection
x Try to close the window again within 10 seconds by holding the switch. Pinch protection is turned off for a short distance in the window track!
x If closing takes longer than about 10 seconds, pinch protection is turned on again. The window stops again if there is resistance.
x If the window still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Without pinch protection, power windows will close with enough force to cause serious per-sonal injury.
x Always be careful when closing power windows.
x Always make sure that no one is in the way when overriding pinch protection to close power windows!
x Pinch protection cannot prevent fingers or other parts of the body from being pressed against the window frame; injuries may result.
Pinch protection is also active during convenience closing of the windows and the power sunroof, Power locking and closing system.

x Towing
WARNING
Accidents and serious injury may result from driving when the CSC roof has not properly locked into place or when the process of opening or closing the roof is incomplete. Even at low speeds, air resistance can twist or deform the roof or tear it off completely, endangering vehicle occupants and others.
x Never drive when the CSC roof is not completely open or not completely closed and se-curely latched unless you must move the vehicle to a safe place away from traffic.
x If you must move the vehicle to another location for safety reasons and the CSC roof is not completely open or not completely closed and securely latched, we recommend that you do not drive any faster than a slow walk.
x When opening and closing the CSC roof, always make sure no one will be injured by the supports and other moving parts.
NOTICE
x To help prevent damage, remove ice and snow from the CSC roof before opening it in winter weather.
NOTICE
x Volkswagen advises against all unauthorized changes to the CSC roof controls or to the way the roof opens and closes.
x Damage to the CSC roof system caused by changes to the CSC roof system controls will not be covered by any Volkswagen Limited Warranty. The terms and conditions of your
Volkswagen Limited Warranties are in the ⇒ booklet Warranty and Maintenance.
x The CSC roof has been designed to be opened and closed only when the vehicle is stopped. As your vehicle was manufactured, the roof cannot be opened or closed when the vehicle is being driven, for example, at low speeds. Roof operation even at low speeds can cause the roof to be deformed and damaged because of the increased forces from wind resistance. Wind resistance can also cause parts of the linkages and the hydraulic system to wear prematurely, and could even cause parts of the roof to separate and fall into the vehicle or onto the roadway or onto another vehicle.
x The CSC roof has been designed to open and close only when the lever on the center con-
sole ⇒ fig. 32 is pulled/pushed and held in that position until the roof has opened / closed completely. Releasing the lever stops roof movement. A chime sounds when the roof is mov-ing. As your vehicle was manufactured, the roof cannot be operated in a one-touch up or down mode. The roof was designed this way for your safety and that of your passengers. One-touch operation would make it possible for the driver to leave the vehicle unsupervised while the roof, rear lid, and windows move into position. This would increase the risk of vehicle damage and personal injury to bystanders, especially to children.
x If the way the CSC roof works on your vehicle has been changed from the way it was manu-factured, we urge you to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility change it back so that it will only open and close as originally manufactured. Mechanical changes and changes to the vehicle software must be entered in the
⇒ booklet Warranty and Maintenance.

Display text Proper response
Error: convertible top Service!
See an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The CSC roof will not go up or down if a system component malfunctions.
Error: Open convertible top! Open the CSC roof
Error: Close convertible top! Close the CSC roof
Low voltage: Please start engine! The vehicle battery is drained to the point that it cannot provide the power needed to completely open or close the CSC roof. Start the engine, by jump-starting if necessary. Open or close the CSC roof while the engine is running. Volkswagen recom-mends taking a longer drive afterwards to recharge the vehicle battery.
Temperature too high Sliding roof! or Temperature too high Convertible top!
Wait for a short time until the hydraulic and electrical unit cool down; they may have overheated. Opening and closing the CSC roof with great frequency may cause the hydraulic and electrical unit to overheat. Overload protection disables the roof until the unit cools down.
Convertible top open The message and an acoustic signal confirm that the CSC roof is completely open or closed. Convertible top closed
Convertible top not func-tional. Owners Manual!
Check the outside temperature shown in the instrument cluster display. At temperatures below +5 °F (-15 °C) you can close the CSC roof, but not open it.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. There is a mal-function in an ECU. It is not possible to open or close the roof. Use emergency procedure to close an open CSC roof if neces-sary
The instrument cluster displays and their arrangement may vary depending on the vehicle model and engine. For displays without warning and information messages, malfunctions are only signaled with indicator lights.

¥ The battery must have enough charge; the engine should be running.
If any changes have been made in the operation of the CSC roof compared with its original factory condition, Volkswagen strongly urges you to take the vehicle to an authorized Volkswagen dealer or other authorized Volkswagen Service Facility to have the roof restored to its original condition. Me-
chanical changes and changes to the vehicle software must be entered in the ⇒ booklet Warranty
and Maintenance.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
On vehicles with Climatronic, you can set different heating and air conditioning temperatures for operation with the roof up and down, Heating and air conditioning.
Opening and closing the CSC roof

Fig. 32 In the center console: lever for the CSC roof.

x Pull the lever in the center console up and hold it until the CSC roof is completely closed ⇒ : A chime sounds every few seconds while the CSC roof is closing. A message may also appear in the instrument cluster display. When the roof is completely closed, the chime stops and the X indicator light or display message in the instrument cluster goes out. Keep the lever pulled to close all windows.
Interrupting CSC roof operation
Releasing the lever interrupts CSC roof operation ⇒ .
WARNING
Accidents and severe injuries can result if the CSC roof is opened or closed when someone is in the way.
x Never open or close the CSC roof unless the vehicle is parked at a safe distance from traffic.
x Do not open or close the CSC roof unless you have made sure that nobody is in the way of the luggage compartment lid, the roof system, or other moving parts.
x Check to make sure that the closed CSC roof is securely latched.
x If CSC roof operation is interrupted, please note the following:
– The CSC roof may not stop moving immediately. Gravity may cause the CSC roof to keep moving.
– Gradually (may take up to 8 minutes), the CSC roof will automatically lower itself into a balanced position.
– The CSC roof is, however not latched in this position. Stop!
WARNING
If interruption of opening or closing process causes the roof to come to rest in its forward position, the roof will not be latched.
x If you are unable to get the CSC roof to close “normally,” latch the roof using the emer-gency closing procedure, Emergency closing and opening.
x Watch for a message in the instrument cluster display indicating whether the roof has been properly closed.
NOTICE
Frequent opening and closing of the CSC roof drains the vehicle battery. To help prevent the battery from running down, you should keep the engine running if you need to open and close the roof frequently.
NOTICE
Always close the CSC roof before leaving the vehicle and when it may rain or snow. If the CSC roof is open, rain or snow can damage the vehicle interior and can cause extensive damage to the electrical system.

Unfolding the wind blocker
Folding the wind blocker outward before installing it is the easiest way to get it into the correct position for installation.
x Take the wind blocker out of its pouch.
x Fold out both sides in the direction of the arrows ⇒ fig. 34.
x Fold both tabs outward (magnified view).
Installing the wind blocker
x Turn the wind blocker so that the longer side faces toward the front of the car and the frame is at the top.
x Position the wind blocker horizontally against the rear seat backrest.
x Gently insert the tabs on the back of the wind blocker into the slots (next to the rear seat backrests)
until they latch ⇒ fig. 33 A (inset).
x Pull the handle B in the direction of arrow (1) and then slide the locking pin in the direction of arrow (2) into the retainer.
x Press the wind blocker down gently in the center until it clicks into place.
x Repeat this process for the passenger side.
Raising and folding the wind blocker
For the wind blocker to function properly, it must be raised before driving. Fold the wind blocker back down before removing.
x To raise: Grasp the upper section of the wind blocker in the center and raise it until it clicks into
place ⇒ .
x To fold: Grasp the upper section of the wind blocker in the center and fold it down gently toward
the rear of the vehicle ⇒ .
Removing the wind blocker
x Press the handle B (magnified area) opposite the direction of the arrow (1) and slide the locking pin opposite the direction of the arrow (2) out of the side retainer.
x Gently lift the center of the wind blocker upward.
x Slide both wind blocker tabs opposite the direction of the arrow out of the slots A (magnified area).
x Repeat this process on the passenger side.
Folding the wind blocker closed
x Lift the center of the wind blocker upward from the rear seats.
x Fold both sides inward opposite the direction of the arrows ⇒ fig. 34.
x Fold both tabs inward (magnified area) opposite the direction of the arrow.
x Stow the wind blocker in the pouch.
WARNING
Installing or removing the wind blocker by the side of the road near moving traffic can cause accidents and serious personal injuries.
x Always park the vehicle a safe distance from moving traffic when installing or removing the wind blocker.
x Never install or remove the wind blocker while driving.

WARNING
Incorrect seating positions in the vehicle increase the risk of serious of fatal injuries in the event of an accident or sudden driving and braking maneuvers.
x Never let anyone sit on the rear seats when the wind blocker is installed.
WARNING
Unsecured or improperly secured objects can cause severe injuries during sudden braking maneuvers or if the vehicle is involved in an accident while driving.
x Never place unsecured objects underneath the wind blocker.
x Never use the wind blocker as a storage shelf. Items on the wind blocker can be thrown around inside the vehicle by the wind and cause injuries.
x Never use the wind blocker to secure objects.
WARNING
Always make sure that hands, fingers, and other parts of the body are out of the way when moving the wind blocker up or down, or when folding it together.
NOTICE
x When moving a front seat forward or back, make sure the backrest does not press against the wind blocker. This can damage the wind blocker, especially its locking mechanism.
x Always put the wind blocker back in its pouch when not in use.
x Never put objects (luggage, grocery bags, etc.) on top of the wind blocker.
CSC roof troubleshooting

WARNING
The Automatic Rollover Support System can cause serious injuries if persons or objects are in the way when it deploys.
x Never use accessory seat covers or protective covers that block the rollover protection deployment area.
x Every rear seat passenger must be properly seated on a seat of his or her own and must stay in a proper seating position at all times.
x Always keep the area around the supports free of anything that could interfere with their deployment or fly about and injure occupants when the supports deploy.
x Never take the covers off the Automatic Rollover Support System.
x Never attach a child seat, child restraints, straps, or anything else to the rollover protec-tion supports.
WARNING
If there is a system malfunction, the Automatic Rollover Support System may cause serious injuries by not deploying properly, by not deploying at all, or by deploying unexpectedly.
x If a malfunction exists in the system, have it checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. A malfunction exists in the system if the indicator light:
– does not come on when the ignition is turned on;
– does not go out about 5 seconds after you start the engine;
– goes out after switching on the ignition and then comes back on again;
– comes on or flickers when you are driving.
NOTICE
If deployed, the Automatic Rollover Support System can damage the CSC roof when opening or closing the top.
x Do not open or close the CSC roof if the Automatic Rollover Support System has deployed.

Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof ⇒ . If the power sunroof closing meets resistance or there is something in the way, the power sunroof opens again immediately.
x Check why the power sunroof did not close.
x Try to close the power sunroof again by pulling the  switch briefly.
x If the power sunroof still cannot close, the power sunroof will stop where the resistance is located. The power sunroof will close the next time without pinch protection.
Closing the power sunroof without pinch protection
x Pull and hold the  switch ⇒ fig. 35.
x The power sunroof will now close without pinch protection!
x If the power sunroof still will not close, please see an authorized Volkswagen dealer or an author-ized Volkswagen Service Facility.
WARNING
Without pinch protection, the power sunroof will close with enough force to cause serious personal injury.
x Always be careful when closing the power sunroof.
x Always make sure that no one is in the way when overriding the pinch protection to close the power sunroof!
x Pinch protection cannot prevent fingers or other parts of the body from being pressed against the edge of the roof; injuries may result.
x Pinch protection does not work if the power sunroof is closed by pulling and holding the switch.
Pinch protection is also active during convenience closing of the windows and the power sunroof, Power locking and closing system.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

WARNING
Closing the sunroof without pinch protection can cause severe injuries.
x Always be careful when closing the sunroof.
x Always make sure that no one is in the way when overriding pinch protection to close the sunroof.
x Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame, thereby causing injury.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.