ESP VOLKSWAGEN EOS 2021 Owner´s Manual

Passenger car tire
A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (GVWR) of 10,000 pounds or less.
Ply
A layer of rubber-coated parallel cords.
Ply separation
A parting of rubber compound between adjacent plies.
Pneumatic tire
A mechanical device made of rubber, chemicals, fabric, and steel or other materials, that, when mounted on an automotive wheel, provides the traction and contains the gas or fluid that sustains the load.
Production options weight
The combined weight of installed regular production options weighing over 5 lbs (2.3 kg) more then the standard items they replace, and not previously considered as curb weight or accessory weight. These include, for example, heavy-duty brakes, ride levelers, heavy-duty battery, and special trim.
Radial ply tires
A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees to the centerline of the tread.
Recommended inflation pressure
The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.
Reinforced tire
A tire designed to operate at higher loads and at higher inflation pressures than the corresponding standard tire.
Rim
The outer edge of a wheel upon which the tire beads are seated.
Rim diameter
The nominal diameter of the wheel's tire bead seating surface. If you change your wheel size, to wheels of a different diameter, you will have to purchase new tires to match the new wheels.
Rim size
Designation means rim diameter and width.
Rim type designation
The industry or manufacturer's designation for a rim by style or code.
Rim width
The nominal distance between wheel rim flanges.
Section width
The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due to labeling decoration, or protective bands.
Sidewall
The portion of a tire between the bead and the tread.

x Temperature: A, B or C
For example: Treadwear 200, Traction AA, Temperature A.
All passenger car tires must conform to Federal Safety Requirements in addition to these grades.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course.
For example, a tire graded 150 (Treadwear-value 150) would wear one-and-one-half (1 1/2) times as well on the government course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are AA, A, B and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor traction performance ⇒ .
Temperature
The temperature grades are A (the highest), B, and C representing the tire's resistance to the generation of heat, and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by law ⇒ .
WARNING
The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics.
WARNING
The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The recommended tire pressure values are listed on a sticker inside the driver door, Tire inflation pressure.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire inflation pressure specified for the tires installed on the vehicle.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure and loss of control.
x Excessive speed and/overloading can cause heat build-up, sudden tire failure, and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed the information and all WARNINGS regarding Tires and wheels, Tires and wheels.
NOTICE
x The wheel electronics are attached to special aluminum valves on the wheels. These valves are screwed on rigidly. Never bend the valves “into position” when checking and adjusting tire pressure.
x Missing valve stem caps can cause damage to the valves as well as to the TPMS sensors. To help prevent damage, always use valve stem caps like those originally installed at the factory. The caps must be screwed on tightly. Do not use metal valve stem caps.
x Do not use “comfort valve caps.” They do not seal properly and can damage the sensors.
x When replacing or rotating tires, make certain the valves and sensors are not damaged.
x The aluminum valves that are installed should be replaced after about 6 years of use because of aging in the rubber seals. The valves can be replaced when a tire is changed. Do not reuse aluminum valves after they are removed. They must be replaced. The tire pressure sensor can be reused.
x When replacing the valve cores, use only nickel-plated replacement cores.
x The batteries in the wheel electronics last up to 10 years. It is not possible to replace the batteries. The entire device must be replaced.
Underinflation increases fuel consumption and tire wear.

Dispose of the wheel electronics and the old batteries in an environmentally responsible manner. Batteries of the type used in the wheel electronics may contain Perchlorate Material. Special handling may apply. See www.dtsc.ca.gov/hadardouswaste/perchlorate. Obey all applicable legal requirements regarding proper disposal.
Do not rely only on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.
The Tire Pressure Monitoring System checks for the factory-recommended inflation pressure, as shown on the label inside the driver door, Tire inflation pressure.
x For replacement tires that require a different inflation pressure, the TPMS must be adjusted to the new pressure specification by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Only one value can be entered for each tire; see the tire inflation pressure label on the driver
door pillar ⇒ page 240, Tire inflation pressure.
x To help prevent damage to the sensor and valve, do not put excessive force on the valve when checking the tire pressure. Do not try to bend the valve.
x If sensors have to be replaced, have the valves changed at the same time.
x The tire valve gaskets must be replaced whenever a tire is mounted on the rim. Your authorized Volkswagen dealer or authorized Volkswagen Service Facility has a valve seal and gasket kit for this purpose. Always make sure that a valve seal and gasket kit is also used whenever a sensor is replaced.
x If you have to adjust the tire pressure on a “warm” tire, fill the tire with 2.0 - 4.35 psi (20 - 30 kPa) more than the pressure specified on the tire pressure label.
x When the TPMS determines that the air pressure in at least one tire is too low, carefully check the pressure in all 4 tires with an accurate tire pressure gauge. Low tire pressure usually cannot be determined by looking at the tire. This is especially true of low-profile tires.
A Declaration of Compliance with the United States FCC and Industry Canada regulations is found in the Consumer Information section of this Manual, Declaration of Compliance, Telecommunications and Electronic Systems.
There may be differences between the pressure readings from a tire pressure gauge and the pressures registered by the Tire Pressure Monitoring System. The electronic TPMS is more accurate.
If you have work done on your wheels or tires, inform the workshop that the vehicle is equipped with a Tire Pressure Monitoring System that has sensors in the wheels.
Indicator light (telltale)

NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to brake. This will make the brakes wear faster.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into lower gear (manual or automatic transmission). This will let the vehicle use engine braking and reduce the load on the brakes. Otherwise, the brake system could overheat and even fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
Warning and indicator lights

WARNING
Unintended vehicle movement can cause serious personal injury.
x Never get out of the driver's seat while the engine is running, especially when the transmission is in a drive gear. If you must leave your vehicle while the engine is running, always set the parking brake and shift the transmission into Park (P).
x Never leave the vehicle in Neutral (N). It will roll down hills, whether the engine is running or not.
x When the engine is running and a drive gear - Drive (D), Sport Drive (S), or Reverse (R) - has been selected, press and hold the brake pedal to keep the vehicle from moving. The vehicle may “creep” and move forward or backward even if the engine is idling slowly.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the vehicle without first setting the parking brake.
If the selector lever is moved into Neutral (N) by mistake when the vehicle is moving, take your foot off the accelerator pedal. Wait until the engine speed has dropped to idle speed before moving the selector lever into a drive gear.
Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.
Shifting with Tiptronic®

Fig. 130 Selector lever in Tiptronic position.

Driving on hills
The steeper the grade, the lower the gear that must be selected. Lower gears increase the braking effect of the engine. Never coast downhill in Neutral (N).
x Reduce speed.
x Switch to Tiptronic mode by moving the selector lever from Drive (D) to the right into the Tiptronic position, Shifting with Tiptronic®.
x Downshift by pulling the selector lever back briefly (-).
x OR: Downshift using the paddles on the steering wheel ⇒ page 292, Using Tiptronic with the shift paddles behind the steering wheel.
If you stop and start up again when going uphill, you should use Hill Hold ⇒ page 314, Starting assistance systems as long as the engine is running.
Vehicles without Hill Hold: If you stop on a hill with the vehicle in gear, you must depress the brake pedal or engage the parking brake to keep the vehicle from rolling. Do not release the brake pedal or
the parking brake until the vehicle has started to move forward ⇒ .
Kick-down acceleration
The kick-down feature permits maximum acceleration when the selector lever is in the Drive (D), Sport Drive (S) or Tiptronic mode.
If you push the accelerator all the way down, the vehicle will automatically downshift, depending on vehicle speed and engine speed (rpm). This feature lets you take advantage of the full acceleration
capacity of the vehicle ⇒ .
With kick-down actuated, the transmission will stay in the current gear longer and not upshift until the engine reaches maximum rpm.
WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads, resulting in a loss of vehicle control, collisions, and serious personal injury.
x Only use the kick-down feature or fast acceleration if visibility, weather, road, and traffic conditions permit and other drivers will not be endangered by your driving and the vehicle's acceleration.
x Always adapt your driving to the traffic flow.
x Note that the drive wheels can spin and the vehicle can swerve when ASR is switched off, especially when the road is slippery.
x Once you have accelerated, switch ASR back on again.
NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to help prevent the vehicle from rolling backwards. This can cause the automatic transmission to overheat and be damaged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is not running. The transmission will not be lubricated and will be damaged.
Automatic transmission malfunction

Lights up Possible cause Proper response
D
Power steering assist is reduced.
Stop, restart the engine, and drive a short distance. If the yellow warning light does not come on again, you do not need to have the steering system checked. Otherwise, have the steering checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Vehicle battery was disconnected and has been reconnected. Drive a short distance at about 10–12 mph (15–20 km/h).

Flashes Possible cause Proper response
D Electronic steering column lock malfunction.

Lights up Possible cause or meaning ⇒  Proper response
H

Brake disc corrosion (rust) and dirt buildup on the brake pads are more likely to occur if the vehicle is not driven much or is driven only for short distances with little braking. If the brakes have not been used and there is some rust on the discs, clean the brake discs and pads once in a while by carefully braking a couple of times while driving at relatively high speed to help clean the brake discs and pads.
Make sure nobody is behind you and that you do not endanger yourself or others ⇒ .
Brake system malfunction
If you brake and find that the vehicle doesn't brake nearly as well as it used to (sudden increase in stopping distance), a brake circuit may have failed. The brake warning light H or "2!+%will come on and a message may appear in the instrument cluster display. If you believe the vehicle is safe to drive, immediately take it to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for repair. Drive slowly and very carefully, allow for the longer stopping distance, and be ready to push longer and harder on the brake pedal to slow the vehicle down.
Brake booster
The brake booster works only when the engine is running. It increases the force on the brakes above and beyond the pressure put on the brake pedal by the driver.
If the brake booster is not working, or if the vehicle has to be towed, you will have to push the brake pedal harder to make up for the lack of booster assistance and the resulting longer stopping distance
⇒ .
WARNING
New brake pads do not provide maximum braking performance.
x New brake pads do not have the best stopping power for the first 200 miles (320 km) and must be “broken in.” You can compensate for the slightly reduced braking force by putting more pressure on the brake pedal.
x Drive with extra care while the new brake pads are being broken in. This reduces the risk of collisions and serious personal injuries due to a loss of control over the vehicle.
x Never follow other vehicles too closely or put yourself into other situations that might require sudden, hard braking, especially when the brake pads have not been broken in.
WARNING
Overheated brakes will reduce the vehicle's stopping power and increase stopping distances considerably.
x When driving downhill, the brakes have to work especially hard and heat up quickly.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into lower gear (manual or automatic transmission). This will let the vehicle use engine braking and reduce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
x A damaged front spoiler or a non-standard spoiler can reduce airflow to the brakes and make them overheat.