battery VOLKSWAGEN EOS 2021 Owner´s Manual

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons, Unlocking or locking the vehicle from the outside or the power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-partment lid is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 19 Mechanical key.

Function Using the buttons on the remote control vehicle
key ⇒ fig. 23
Unlock the vehicle. Press the 0 button.
Lock the vehicle. Press the 1 button.
Unlock the luggage compartment lid. Press the q button.
Note: Depending on the settings for the power locking system in the Convenience submenu, it may be necessary to press the 0 button on the remote control vehicle key twice to unlock all doors and the luggage compartment lid, Volkswagen Information System.
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep can be disabled by deactivating the ATA confirm feature in the Convenience submenu Volkswagen Information System.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors or the luggage compartment lid is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the luggage compart-ment lid has not been opened within a few seconds, the vehicle is automatically locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.
NOTICE
Check to make sure that the windows go down slightly when you unlock the vehicle. Otherwise the windows and seals could be damaged when opening the door.
Unlocking or locking the vehicle from the inside

Fig. 24 In the vehicle doors: Power locking button.

Open and close the luggage compartment lid as you would a standard luggage compartment lid, Luggage compartment lid
The luggage compartment lid locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized remote control vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated, Starting and stopping the engine. A key that was inside the vehicle when it was locked from the outside is reactivated by pressing the 0 button on the deac-
tivated key ⇒ fig. 23.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
x A short time has passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The luggage compartment lid is opened.
Convenience features
The settings in the Settings – Convenience menu, Volkswagen Information System determine which doors open when the door handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually locked or unlocked with the key bit, Emergency closing and opening.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem, Exterior care and cleaning.

For one-touch closing: Pull the switch for the window up briefly as far as it goes.
Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-touch feature will not work and must be reactivated:
x Close all windows and doors.
x Insert the vehicle key into the door lock and turn and hold the key for more than 2 seconds in the direction of locking. See, Manually unlocking and locking the driver door.
x Release the key and then again turn and hold it in locking direction for more than 2 seconds. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
The convenience closing feature lets you close the windows and the power sunroof from outside the vehicle as follows:
x Manual locking: lock the vehicle with the vehicle key bit in the driver door and keep the key turned in the locking position to close all windows and the power sunroof, Manually unlocking and locking the driver door.
Convenience closing first closes the windows and then the power sunroof.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power win-dows for several minutes after the ignition is switched off as long as the driver or passenger door has not been opened.
NOTICE
The windows must go down slightly when you unlock the vehicle. Otherwise the windows and seals could be damaged when opening the doors.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away.
If convenience closing of the power windows requires removing the cover cap of the lock cylinder on the driver door, the cover cap must be reinstalled after the vehicle is locked, Manually unlocking and locking the driver door.
Power window pinch protection

Display text Proper response
Error: convertible top Service!
See an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The CSC roof will not go up or down if a system component malfunctions.
Error: Open convertible top! Open the CSC roof
Error: Close convertible top! Close the CSC roof
Low voltage: Please start engine! The vehicle battery is drained to the point that it cannot provide the power needed to completely open or close the CSC roof. Start the engine, by jump-starting if necessary. Open or close the CSC roof while the engine is running. Volkswagen recom-mends taking a longer drive afterwards to recharge the vehicle battery.
Temperature too high Sliding roof! or Temperature too high Convertible top!
Wait for a short time until the hydraulic and electrical unit cool down; they may have overheated. Opening and closing the CSC roof with great frequency may cause the hydraulic and electrical unit to overheat. Overload protection disables the roof until the unit cools down.
Convertible top open The message and an acoustic signal confirm that the CSC roof is completely open or closed. Convertible top closed
Convertible top not func-tional. Owners Manual!
Check the outside temperature shown in the instrument cluster display. At temperatures below +5 °F (-15 °C) you can close the CSC roof, but not open it.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. There is a mal-function in an ECU. It is not possible to open or close the roof. Use emergency procedure to close an open CSC roof if neces-sary
The instrument cluster displays and their arrangement may vary depending on the vehicle model and engine. For displays without warning and information messages, malfunctions are only signaled with indicator lights.

¥ The battery must have enough charge; the engine should be running.
If any changes have been made in the operation of the CSC roof compared with its original factory condition, Volkswagen strongly urges you to take the vehicle to an authorized Volkswagen dealer or other authorized Volkswagen Service Facility to have the roof restored to its original condition. Me-
chanical changes and changes to the vehicle software must be entered in the ⇒ booklet Warranty
and Maintenance.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
On vehicles with Climatronic, you can set different heating and air conditioning temperatures for operation with the roof up and down, Heating and air conditioning.
Opening and closing the CSC roof

Fig. 32 In the center console: lever for the CSC roof.

x Pull the lever in the center console up and hold it until the CSC roof is completely closed ⇒ : A chime sounds every few seconds while the CSC roof is closing. A message may also appear in the instrument cluster display. When the roof is completely closed, the chime stops and the X indicator light or display message in the instrument cluster goes out. Keep the lever pulled to close all windows.
Interrupting CSC roof operation
Releasing the lever interrupts CSC roof operation ⇒ .
WARNING
Accidents and severe injuries can result if the CSC roof is opened or closed when someone is in the way.
x Never open or close the CSC roof unless the vehicle is parked at a safe distance from traffic.
x Do not open or close the CSC roof unless you have made sure that nobody is in the way of the luggage compartment lid, the roof system, or other moving parts.
x Check to make sure that the closed CSC roof is securely latched.
x If CSC roof operation is interrupted, please note the following:
– The CSC roof may not stop moving immediately. Gravity may cause the CSC roof to keep moving.
– Gradually (may take up to 8 minutes), the CSC roof will automatically lower itself into a balanced position.
– The CSC roof is, however not latched in this position. Stop!
WARNING
If interruption of opening or closing process causes the roof to come to rest in its forward position, the roof will not be latched.
x If you are unable to get the CSC roof to close “normally,” latch the roof using the emer-gency closing procedure, Emergency closing and opening.
x Watch for a message in the instrument cluster display indicating whether the roof has been properly closed.
NOTICE
Frequent opening and closing of the CSC roof drains the vehicle battery. To help prevent the battery from running down, you should keep the engine running if you need to open and close the roof frequently.
NOTICE
Always close the CSC roof before leaving the vehicle and when it may rain or snow. If the CSC roof is open, rain or snow can damage the vehicle interior and can cause extensive damage to the electrical system.

WARNING
Improper use of electrical seat controls can cause serious personal injuries.
x The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.
x Never leave children and persons who need help in the vehicle alone because the unsu-pervised use of the electric seat adjustments can result in serious personal injury.
x Always make sure that no one is in the way while the front seats are being adjusted, or while calling up the stored memory settings for the front seats. In an emergency, stop auto-matic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
Starting the engine may stop seat adjustment.
When entering and exiting the vehicle, be careful not to come into contact with any switches that could change the seat adjustment.
Electrical Easy Entry

Fig. 45 On the left side of the driver seat: Controls in the backrest for electrical Easy Entry. On the front passenger side, controls are on the right side of the seat backrest.

Button Function

Glove and luggage compartment lights
The glove and luggage compartments may have lights that come on automatically when they are opened and go off when they are closed.
Background lighting
When the ignition and headlights are switched on, the background lighting in the roof console lights up.
There may also be footwell lighting.
The interior and reading lights go out when you lock the vehicle or a few minutes after you remove the vehicle key from the ignition. This helps to prevent unnecessary drain on the vehicle battery.

If the engine is switched off and accessories in the trailer are on and use electricity from the vehicle, the vehicle battery will be drained as long as the electrical systems of the vehicle and the trailer are connected.
Loading the trailer