maintenance VOLKSWAGEN GOLF 2004 User Guide

Booklet 1.1 Maintenance
Brake
22 Warranty

1.1 Maintenance status: A rt. -Nr.:

1.2 USA Warranty
What is not covered
Tires
Tires arc not cove red by th is
a list of tire manufacwrers
Maintenance services and
nance serv ice.
Thi s
warranty does not cove r the replacement of filters, oil, lubricants, flu ids, or air conditioner refrigerant charge. unless their replacement is a necessary of warranty service on covered component.
Mechanica l a dju stments not with a
defect in material or workmanship are not ered after the first year or miles, ever occurs first (i.e. headlight adjustment). This warranty docs not cover wheel alignmem or tire
Damage or
damage or malfunct ions which arc the result of improper repair of of
a ny non Genuine Volkswagen pa n s alte r th e ve hicle perfo rmance specifications from those se t by the veh icle manufacturer.
modificat ions to the vehicle (including the ginc management syste m). accessories su ch as a larm syste ms, remote roof
new parts not sold or approved by Volk swagen, or used part s, or the damage to associated or sys te m s: or
damage or m alfunct io ns w hi ch the vehicle. in particular any major or structural alt e ra tion s such as the veh icle to a convertibl e or the
modification of the roof to accommodate a glass roof or other similar structural
damage or malfunctions caused by in tiona) or unintentionalmisfueling. collision or modificat io ns th e vehicle, including, but not limit ed to the or engine components approve d by Volkswagen; or
damage or malfunctions resulting from the use the vehicle in competitive events or caused by acci dent or fire; or
damage or malfunctions resulting from the vehicle a warning gauge reading o r other warnin gs indicate mechanical or operation al problem: or
damage or malfunctions due to suspension modifications, su ch as the installat ion
be a loss by
bled from or repaired

arc made free or charge.
What is not covered
Maintenance services
Thi s warranty does not cove r the co st of part s and labor involve d in any sc heduled nance se rvice. Scheduled mainte nance services arc describ ed in your Volkswa gen Maint enance
Booklet. repair
the
defective part or re place it with a new or remanufactured genuin e Volkswage n
Thi s docs not cover the replacement of unles s their p lacemen t is necessary part of warranty v ice on c overed
damage o r malfuncti ons w hi ch the or imprope r repair or the ve hicle. installa tion or any non Genuine part s that th e ve hicle pe rforman ce sp ecifications from those set by the ve hicle manufacturer.
modifications to the ve hicle (includin g the gin e m anagement system), accessories such as
a larm sys te m s, remote starters , ro of racks or communications equipment. defects or failure s from the use of new parts not sold or
approved by Volkswagen, or used parts. o r th e
resultant t o associated part s or systems;
convert ible or the modification of the roo f to accommoda te a glass
roof stru cture o r other similar a tions:
Wear and tear items
T hi s warra nty docs not cover the replacem ent of any as sult of normal use o r
8 Limited Pow ertrain Warranty
tional or uninte nti ona l misfu clin g,
of engine ment components not approved by Volkswagen;
damage or malf u nctions resulting from the use of th e vehicl e in competit ive events or caused by acc ident or fire; or
damage or malfunctions re su lt in g fro m a wa rnin g
lig ht, reading or other warnings indi cate a
mechanica l or operational proble m ; o r
damage or malfunctions due to su spension mo difications. such as the or
d ocs not cover ve hicles severely damaged and or d eclare d to be a tota l loss by an in surer or ve hicles substantially bled from or repaired wit h pa rt s obtain ed from another used

does not cover d a m age or m al­
fu nctions w hich arc clue to fai lur e to
and the Maintenance Bookl et. war- r
a nt y coverag e
unless yo u present to the dealer
p roof in the form of service or repair orders that scheduled m aintenance was performed in a
t imel y
caused by airborne industr ia l pollutants {e .g. rain).
loss o f valu e
o f the lost p rofits or earnings, or ou t-of­
pocket expen se s for substitute transportation or
tree windstorm or oth er simi lar
The in The Lim ited New to This
2
l Som e do no t th e exclusio n o r so thi s limi­

Volkswagen of Am erica. In c .. (Volkswagen) to the original purcha ser or original
lessee of a model yea r Volkswage n vehicle
and any subseq uent purchaser o r lessee of the veh icle that if th e fo llowing conditio n s arc met ,
a n y authorized Volkswage n deale r in th e including its territ ories, and Canada will
r emedy any nonconformity. as de term ined
below . free of charge, under the following tions:
the vehicle fail s to conform any time during24 or miles, whicheve r cu rs firs t, to applicab le emissi on inspection stand ards as det ermined by an In spection and Maintenance Test (liM). or
if the veh icle been in usc for more th an24 o r miles, whicheve r oc curs first. the vehicle fails Test resulting from a malfunction of convert er, e ngi ne e lectronic control
module or o n -boar d diagnost ic de vice (OBD), and
Test r equire s the vehicle owner be ar any or other san ction ,
the vehicle ha s been maintained and
ti on s for proper maintenanc e and
Performance Warranty
ma y raise media tel y after your vehicle has failed an Test if, as a result of that failure, yo u are re quired
b y law to rep air th e vehicle or cance llation of you r right to usc the vehicle.
including its territorie s. and Can ada. The dealer will honor or den y your claim wit hin reasonable ti me . not to excee d days. from th e time at whic h your hicle is presente d for re pair or w it h in an y time
p eriod sp ecified by local. state or federal w hic hever is shorter . excep t w hen a delay is caused b y ev en ts not to Vol ksw agen
o r t he dea ler. If the de aler denie s your claim, yo u
will be notified in writi n g oft h e reason s for ject ing the claim . If you do not rece ive notice of deni al o f your claim within the above time riod , Volkswage n is require d by Jaw honor th e
claim.
U nde r certa
in ci rcumsta nces, your claim maybe denied because you have faile d to comply with inst ruct ion s for scheduled mainte nance co n-
16
plie d with th e instructio n s fo r scheduled te nance and proper use, Volkswag en may quire you to furnish proof of compliance only with those mainte nance inst ru ction s which Volkswag en has reaso n to believe were not formed Test failure.
Volkswage n deny an emissio n p erformance warrant y claim on the basis that a non-EP A tified r eplacement pan w as used i n th e nanc e or re pair of th e veh icle if Volkswagen can
p rove is either
lent from an em issio n standpoint to the origina l yo u arc not abl e to offer is either not defective or equi va le nt
t o th e original with re spec t its em issio n
p erformance.
Volkswagen will not den y a cl aim re lating to
warrant y wo rk or p re- delivery service form ed by an auth orized Volk swage n deale r. or
work performed in a n emerge ncy to rectify
a n unsafe condition step s in a timel y

manner to putt he ve hicl e hack a th e usc of an uncertifi ed part or to plia nce w ith the in structions for proper nance and use, whic h is not related to the 1/M Te st
hi cle is delivered to the origina l purchaser or orig inal lessee, and any
tained in your Ma intenance bookle t. Tim e and mi leage imerval s, at whi ch maintenance is to be perfor med, may vary from
model to model.
recommends you keep a reco rd of scheduled mainte nan ce by having your swagen Maintenance boo kle t validated at th e approximate time or mileage interv al s by the thorized d eal er or other service c ility that performed the maintenance. lfyou perform the maimenance yourself , keep all umentation as proof yo u have performed th e mainte nance at the approximate time or mileage intervals recommended, that you ha ve
Use of G enuine
recommends that Genuine swagen parts be used as replacement parts fo r
th e m ai ntenance . repair or replacement of em sion contro l sys te m s. Genuine swagen parts in emission performance and may impair the effectiveness o f e mission
service as a demonst rator or company
used p ro per form the maintenance properly.
Failure to your vehicle according to the instruction for proper mailllenance may cause the vehicle to exceed applicable emission s
erage. Howeve r, will not d en y a
warra nt y cl aim solel y on the bas is of your failure
to maintain th e veh icle accordin g to the
control system s. Althoug h u se of parts ot her than Genuine pa rt s does not date these warranties. assumes no liabilit y under these warranties for fa ilur e of su ch part s to o ther parts cause d by
s u ch
F ed er al Emissions Warranties 17

Booklet 1.2 USA Warranty
EPA certified replacement parts
Maintenance, repair, or replacement of emis­
s ion control devices and systems m ay be per­
formed by an y automotive serv ice and repai r
tabl ishment or qualified individua l using Envi­ronmenta l Protection Agency (EPA) certified re­
placement parts.
Parts not
18 Fe deral Emission s Warrantie s
A part installed in accordance with Volk­swagen's instru ctio ns or requir ed scheduled maintenance is warranted u nti l the next sched­
uled replacement interval or for th e duration of these warranties.

Emergency repairs
Emergency repair s performed by a non-Volk ­
swage n service facility will be reimbursed if the repair work was needed and correc tl y per­
formed, it was imposs ib le or unreasonable under the cir cumstances to tow or drive your Volkswagen to the nearest authorized Volk­
sw agen d ealer. The maximum reimbursement allowable is an amount equal to the cost if yo ur authori zed Volkswage n dealer had comple ted the repai r(s) . R eimbursememwill be co nsid ere d
when yo u submit the follo win g items to your au­
thori zed Volkswagen dea ler:
A explaining the cir cumstances that prevented you from getti ng to an autho­rized Volk swagen dealer.
Pa.id receipt(s),
Repair order(s) , and
Part (s) removed from your Volkswagen.
Damage caused by tampering, use of improper
Manual, and abuse, n eglect or im­proper maintenance of the vehicle. Diagnosis and repair of su ch damage are at th e expense of th e owner.
particular p urpose, is limited in duration to the stated period of these written warranties.
consequential damages, including loss of resa le
value, lost profits or earnings, and out-of­pocket expenses fo r substitute transportation or lodging.
So me s tat
es do not allow the exclus io n or limita ­
tion of incid ental or consequential damages, so this limitation or exclu sion ma y not apply to
you.
In the event yo u have not received the services
p romised in these warranties, please follow the
procedures described in this booklet under the title
Division (6405)),
Warra nty Environmental Agenc y. A riel Rios Buildin g, Pennsylva nia
Aven ue, N.W., Wash ingto n,

The Resources Board is pleased explain vehicle. In motor vehicles be designed. stringent warrant the emission control system on your vehicle for the periods of or improper
carburetor or fuel-injection system. the ignition system, catalytic converter. and
semblies.
Where
condition exi ts, you including diagnosis, parts and labor.
Manufacturer's warra nty coverage:
For 3 years or miles, whichever occurs first.
If
your ve hicl e fails an Inspection and nance Test, all necessary repairs and will be made ensure your vehicle passes
\VAHHANTY.
If any emission-related
Thi s is your short-term Emission WARRANTY.
miles, whichever occurs firs !
I
fan emission-related w ith coverage for7 years or miles is defective,
long-tenn Emission WAHRANTY.
For 15 years or miles, whichever occurs first
meet requirements, as identified on Emission
fails an Inspection and Tesl. if any emission-related is
found part will be repaired or replaced by for 15 yea rs or
veh icle chaser or original lessee. This rep resents you r
Emission
Owner's warrant y responsibi li ties:
As veh icle owner, you are responsible for performance in your owner's Maintenance booklet. recommends
swage n cannot deny lack of receipts or for your failu re ensu re