VOLKSWAGEN GOLF 2005 Manual PDF

Emergency repairs
Emergency repair s performed by a non-Volk ­
swage n service facility will be reimbursed if the repair work was needed and correc tl y per­
formed, it was imposs ib le or unreasonable under the cir cumstances to tow or drive your Volkswagen to the nearest authorized Volk­
sw agen d ealer. The maximum reimbursement allowable is an amount equal to the cost if yo ur authori zed Volkswage n dealer had comple ted the repai r(s) . R eimbursememwill be co nsid ere d
when yo u submit the follo win g items to your au­
thori zed Volkswagen dea ler:
A explaining the cir cumstances that prevented you from getti ng to an autho­rized Volk swagen dealer.
Pa.id receipt(s),
Repair order(s) , and
Part (s) removed from your Volkswagen.
Damage caused by tampering, use of improper
Manual, and abuse, n eglect or im­proper maintenance of the vehicle. Diagnosis and repair of su ch damage are at th e expense of th e owner.
particular p urpose, is limited in duration to the stated period of these written warranties.
consequential damages, including loss of resa le
value, lost profits or earnings, and out-of­pocket expenses fo r substitute transportation or lodging.
So me s tat
es do not allow the exclus io n or limita ­
tion of incid ental or consequential damages, so this limitation or exclu sion ma y not apply to
you.
In the event yo u have not received the services
p romised in these warranties, please follow the
procedures described in this booklet under the title
Division (6405)),
Warra nty Environmental Agenc y. A riel Rios Buildin g, Pennsylva nia
Aven ue, N.W., Wash ingto n,

The Resources Board is pleased explain vehicle. In motor vehicles be designed. stringent warrant the emission control system on your vehicle for the periods of or improper
carburetor or fuel-injection system. the ignition system, catalytic converter. and
semblies.
Where
condition exi ts, you including diagnosis, parts and labor.
Manufacturer's warra nty coverage:
For 3 years or miles, whichever occurs first.
If
your ve hicl e fails an Inspection and nance Test, all necessary repairs and will be made ensure your vehicle passes
\VAHHANTY.
If any emission-related
Thi s is your short-term Emission WARRANTY.
miles, whichever occurs firs !
I
fan emission-related w ith coverage for7 years or miles is defective,
long-tenn Emission WAHRANTY.
For 15 years or miles, whichever occurs first
meet requirements, as identified on Emission
fails an Inspection and Tesl. if any emission-related is
found part will be repaired or replaced by for 15 yea rs or
veh icle chaser or original lessee. This rep resents you r
Emission
Owner's warrant y responsibi li ties:
As veh icle owner, you are responsible for performance in your owner's Maintenance booklet. recommends
swage n cannot deny lack of receipts or for your failu re ensu re

are re s po nsib le for yo ur vehi cle to a Volkswag en dealer as soon a problem is ts . T he repairs should b e compl ete d
in a reasonable amount of tim e, not to excee d days.
As the ve hicle owne r, you should also b e awa re
that Volkswagen d en y you failed due to
Booklet 1.2 USA Warranty
abuse. neglec t, improper maintenance o r proved modifications.
HAVE REGA RD ING WARRANTY
822-8987, AT EL

1.2
Volkswagen of America, (Volkswagen), rants to th e orig inal retail purchaser or orig in al
le ssee and any subsequent purchaser or lessee that every model year Volkswagen vehicle
im ported by Volkswagen and certified for sale
and registere d in
was designed, built and equipped so as to conform with applicable req uir e ments of the
form with requi rements, including any defect whi ch would cause the vehicle's board malfunction in dica tor to illuminate, for 3
years or miles, whi c h ever occurs first.
A warra
nted part is a ny part in stall ed on a m oto r
ve hicl e or motor vehicle engin e by the ve hicle or
engine manufacture r, or ins talled in a warranty
repa ir, which affects any regu lated emiss ion from motor ve hicl e or en g in e w hich is su bject
t o e m iss io n standards.
T
he obligation of Volkswagen under this ranty is limited, however, to the f ollowing: I f
withi n this period a defect in material or mansh ip cau ses the ve hicl e t o fail to conform with regulations and th e ve hicl e is
b ro ugh t to the workshop o f a ny authorized including its
t e rrit ories, and the dealer will make
For 7 years
mile s, w hic hever occurs fir st:
]
etta, Passat
adju ster unit n o
adjuste r co n-
no
t ro l h ousing
F uel ta
nk yes
Turboc h arger yes
Intake manifold no
E ngi
ne contro l
yes
Exha ust m anifold
yes Golf
,
]etta, Ne w
Bee tle 2.5 L
n o
n o
yes
n o
no
yes
n o
22

)etta, Golf, )etta, New TouaregVR6 Touareg 4.2L 2.5L
Ca
talyt ic ye s yes
yes yes
Transmission control yes etta only) module no no no
indicator lamp (MIL) (covered only when equipped yes yes ye s yes with Driver lnforma-
ti on
com part-no no yes yes ment auxiliary heater
Throttle val ve contro l unit no no no yes
a) Also covered by Emi ssio ns
quir ing motor vehicles to be tes ted at regular tervals. test performed by a Licensed station purs u a nt to the Ca lifornia Inspectio n and Mainten a nce gra m within3 years or miles, wh icheve r occurs fir st, any authorize d Vo lkswagen dealer in the United Sta tes, including its territori es, and will perform free of charge any re pair s
necessary f o r the ve hicl e to pa ss the smog tesl.
Afte r the 3 year mile s performance ranty has exp ired, an fect in a part which i s warranted for 7 years I mil es, whichever occurs first, is covered .
T hese repairs include diagnosis, replacement, repair, and adjustment s. For
mil
es, whichever occurs
first
Volkswage n models may be specially equipped to meet sion require m en ts, as identified on the Veh icle Emission Control Information Label located on the hood. For these ve hicles, if your Volkswagen fails an if any emiss ion -related pan is found to be defective, the part will be repai red or replaced by
hicle to the orig inal re tail purchaser or original
lessee. This represents your Emission Control WARRANTY and
Emissions Warranties 23

may rai se claim under thi s warra nty mediately your has a fornia test of that to avoid impos ition of a or cancella tion of your right to usc the need not
or pay for the repair before presenting your
may be pre sented only by b rin gin g your ve hicl e to authorize d Volkswagen dea le r in the United S tates, it s terri tories, and
The d ealer within a reasonab le tim e, not to exceed thiny days. fro m the time at whic h your hi cle is presented for repair or within any time period
to Volk swagen or the dealer. yo u be in wri ting of the rea sons for jecting the yo u do not receive notice of d eni al of your claim within the above time riod. is req uired by to honor the
Undcrcenain circumstances . your may be denied because yo u have faile d to comply with
in structions for scheduled maintenance in your Maintenance booklet. determining whether you have
those maintenance in struc tions whi ch has reaso n to believe were not formed and whic h could b e the ca use of the
basis that a non-EPA
can prove that th e part is eit he r tive in materials or workmanship . o r not lent from an e mission standpoint to the origi nal pan. and you
will not deny a claim re la ting to:
warranty work or pre-delivery service formed by an authorized
work perform ed in emergency to rectify an unsa fe condition
the usc of a n part or to p liance with the in structions proper nance and usc, w hich is not related to the 1/ M Tes t failure
hicle is deliv e red to the original subsequent chaser or lessee or. the p laced in
24
a demonstra to r or company car prior to deli very. on the date it is placed in service

Proper maintenance and use
for proper
Time a nd milea ge intervals whic h mainten an ce is to be perfor med, may vary from
model to model.
Volkswagen recommends you keep a record of
scheduled maimcnance performed by havin g
your Vol k swagen Maimenance booklet dated the approximate time or va ls by an a uthori zed Volkswagen dealer, and that you provide these records to the new owner whenever you th e vehicle.
Use of Genuine Volkswagen Parts
Volk swagen recommends that Genuine be used as for the maintenance, repair or rep lacement of
which arc not equivalelll lO Genuine swage n in emi ssion performance and may impair the effec tive ness of emission
you r veh icle according to th e
instruction for proper mainten a nce may cause th e veh icle exceed applicable emissions dards and resuh in denial o f warranty not deny a on the basis of you r fai lur e
to
tions o r failure lO keep record of maint enance.
for proper use o f th e ve hicle are in your Volkswagen
sys te m s. use of pans than Genuine Volkswagen pans does not Volkswagen assumes no u nder these warra nties for failure of su ch a nd damage to other
componems formed by any ment or ind ividua l to perform s u ch
serv ices. llowevcr, the cost of su ch services is
not covered by these warranties except in the indep endent serv ice esta bl ish-
me to an authorize d Volkswagen dealer and have th e defect corrected free of charge. Volk swage n not be fo r any expe nses which you have incurred at the in dep cndem v ice establishment, excep t for emergency pairs. "Emergency Repairs" for further
Parts not scheduled for inspection or replacement
Any whi ch i s no t sc hedule d for inspection or maintenance
warranty
rio d. Any such pa rts re pai red or re placed under warranty arc warranted for the remainin g ranty

Booklet 1.2
A part scheduled only for inspection in dance wit h Volkswagen's instructions or quired scheduled main tenance is covered for the duration of these warra nties.
Damage to non-warranty parts
failure of a warramed part causes damage to a part not covered by the also be replaced free of
Emergency repairs
Emergency repairs performed by a be reimbursed if the repair work was needed and correctly formed, and it was impossible or unreasonabl e under the circumstances tow or dri ve you r Volkswagen to the neares t authorize d swagen dealer. The maximum re imbursement
in accordance w ith
u led rep lacement interva l for the duration of these warramies.
when yo u submit the following items to your
statement exp lain ing the circu mstances that prevented you from getting
Paid receipt (s).
Repair order(s). and
Part(s) re m ove d from your
Damage caused by tampering, use of improper abuse ,
warranty, including of or
Manual, and abuse. negle ct or
particu la r purpose, is limit ed in

do no t cove r a ny incident al or co nsequential dam ages, such as loss of resa le
va lue, los t pro fit s or earnings, an d
tion of inciden tal or co nse qu ent ia l damages, so
th is lim itation or exclus ion may not apply to
you.
T ips
In the event you h ave not received the serv ices promised in t hese warranti es, please follow the procedures desc ribed in th is booklet under the titl e

to sp eak to the
Service Manager or directly to the owner of the
dealer shi p.
It is their business to be concerned about your
s atisfac tio n and goodwill. Since they a rc closest
to the s it u a tion, they are in the best position to
q uick ly resolve any concerns you may have.
satisfaction w ith our product is very tant to us. and we would like to make certain that we have had the opportunity to work w ith you and your deale r to resolve concerns.
If yo
ur concerns no t resolve d to your faction by th e dealer, please contact Volkswagen of Am erica. In c., immediately by ca lling our free number:
Tel.:
CARE 3499 West Hamlin Road Rochester Hill s,
can also contac t u s usin g our Internet dress:
www.vw.com.
Simply clic k on Volkswagen of America,
When yo u call or write , please pro vide the lowing informatio n :
28
address and te lephone number
Vehicle Identification Number
Vehicle type and milea ge
Dealer's n ame and location
Nature of corn p laint or problem
of repair o rders (retain originals for
your records) o r p ertinent documents if you are writing to us
A
Representa tive will gather and carefully re view all fac ts rela ti n g to your quest for assistance. After th is review is CAR E Hep rescntative will in for m yo u of any assistance th a t th e company be able to provid e.
n o te t hat as pan o f o u r co ntinuing elTon
to maintain the h ighest quality of service to our
itor the quality of telephone calls be tween o u r