VOLKSWAGEN GOLF PLUS 2004 Owners Manual

Emergency repairs
Volkswagen service receipts , repa ir
orders , and parts removed from your Volkswagen
model.
performed and it was impossib le
or unreasonab le under the circumstances to tow or
dr ive you r
Volkswage n model to the nearest thorized Volkswagen dealer.
What is not covered
Tires
Tires are not covered by this limit ed warra nty, but
a re se para tely warranted by th e tir e ma nufacturer.
T o ass ist you in ob ta ining re lated Warra nt y m atio n, a l ist of tire manufactur ers a nd add resses
i s provided at the e nd of this book let. Verify with
t h e
tire m anu facturer what is cove red unde r thei r
war ran ty .
Maintenance services l and mechanic al adjustments
This limited warranty does not cover the cost of
parts and labor involved in any scheduled
oil ,
the ir replacement is a necessary part of warran ty serv ice on a covered component.
Mechanical adjustments not associated with a
ter th e firs t year or
ing.
Damage or malfunctions due to misuse, negligence, alteration, accident or fire
Th is
lim it ed war ra nt y does not cover : A
sta tement
of th e circu mstances that prevented
you from getting to an authorized Volkswagen
dea ler. toge ther with th e paid receipts , repai r
tem), accessories
age to associated parts or systems; or
non -Genuine Volkswagen parts (referred to as
Aftermarke t parts) , crash parts repaired due to
damage in a collision (re ferred to as
parts ), parts obtained from another
used vehicle (referred to as
tioned parts; or
damage or malfunctions which were caused by
the of th e veh icle, in particular any m ajor or structu ral alterations including but not limited to
th e conve rsio n of th e vehicle to a co nve rtible or the
m odi fica tion of t he roo f to accom modate a glass
r
oof str u cture o r oth er str uctu ra l a lte rations ;
o r
ta m in ate d or im prope r fu el , in tentional or
damage or malfunctions caused by coll ision or
modificatio ns of the veh icle , including but not
in t he mainte nance sectio n o f thi s boo klet.
2) spe cific m ainten ance services are cove red by the Vol kswag en C are free M aint enance Prog ra m . P lease consult the Mainten a nce Program
Warranty and Maintenance

Powertrain Limited Warrant y
What is covered
Warranty pe rio d
The coverage under this warranty lasts for 5 years
or whichever occurs first, from the
date the vehicle was first placed in service .
Thi s
limited warranty does not apply to v ehi· cl es used for com merci al purposes includi ng
b ut not limite d t o tax i, couri er o r d elivery serv­ice, or limous ine.
warra nty, including a ny implied
war ranty of merch an tabi lity or warranty of fit·
ness f o r a particular purp ose, is limited in dura­
t ion to the period of this written warranty. Som e
s ta tes do not
internal parts, inder head and
related seals an d gaskets.
Tr an s
mission: Case and in ternal parts, torqu e
converter, related seals and gaskets .
Dri ve
train : Diffe re nt ia l and interna l part s, drive
shafts and consta nt velocity (CV) joints.
Where to go for warranty s ervice
This
warranty be honored by any au­
thorized Volkswagen dealer in the Unit ed
not apply.
Defects in materia l o r workmanship
subm it a claim on you r behalf and obtain reim­
bursement for you.
When the warranty p eriod begins
Th e warranty period begins on the date the vehicle
is delivered to either the original purchaser or the
or ig i
nal lessee; or if the veh icle is first placed in service as a "demonstrator " or car, on
the date such vehicle is first placed in service.
Th e Powertra in Limited Warranty is automatica lly
t ran sfe rred withou t cost if the
ownership of the ve­
hic le changes wi thin the Warranty period.
Free-of-charge repair
Repai rs under this warranty are made free of
charge. Your authorized Volkswagen dealer re­
pair the defective part or replace it w ith a new or
re manufactured genuine Volkswagen part. <l

What is not covered
Maintenance services
This

Limited Warranty Against Corrosion Perforation
What is covered
Warranty period
The coverage under this limited warranty lasts for 12 years without mileage limitation.
Any warranty, including any warranty of merchantability or warranty of
tion to the period of this written warranty. Some
states do not a n implied wa rranty lasts, so this limitation may not
sumes, or authorizes any person to assume,
any other obligation or on its behalf.
Coverage
This limited warranty covers any repair or ment of body sheet
including its territ ories .
your Vo lkswagen
including its territories, th is limited warran ty
Lim ited Warranty Against Corrosion ration , Canadian dealers can submit a warran ty
claim . Proof of Unit ed residence is required .
your return to the United please presen t
the invoice to your United Volkswagen er, who subm it a tain reimbursement for you.
When the warranty period begins
The limited warranty period begins on the date the
vehic le is del ivered to either the origina l purchaser
or the origina l l essee ; o r if the vehicle is first placed
in service as a or "company " car . o n
the date such vehicle is fir st placed in service .
This Limited Warranty Against Corrosion Perfora­
tion is automatically transferred without cost
if the
owne rship of the vehicle changes within the ranty period .
Free-of-charge repair
Repairs under this limited warranty are made free of charge . An authorized Volkswagen dealer
Your Volkswagen model is cor rosion protect­ed a t the factory . do not need to

What is not covered

The Emissions Warranties set out on the
to furnish to you at the time you take
delivery of your new vehicle . Th ese coverages may
miles New Vehicle Limited Warranty.
T he wa rran ties required by fed eral
app ly to new Vo lkswagen vehicles imported and distributed
by Volkswagen of America , an operating unit
o f Volkswagen Group of America,
rit or ies. The warranti es required by the of
California a pply to new Volkswagen
of Conne cticut . Maine, Maryland , Ne w Jersey, New
Mexic o, Rhode Vermont, ton and the Commonwealths of Massach use tts
and Pennsy lvania. Therefore, the owne r of an
above m entio ned vehicl e ma y have warran ty rights
und er both F ede ral and mandated emissio ns
wa rranties .
Th e
dated emissio n s w arranties for vehic les equ
ipped
to meet Ca lifornia's Partial sion Vehicle
tion Label located under the hood . Therefore , the
owne r of a Vo lkswage n model equipped to mee t
Cal if ornia's
e mi ssio ns requirem ents and ported and distribute d by Volkswagen for
you have
any quest ions concerning the applicability of each
warran ty to you r
be performed free of charg e
pursuant to these warrant ies, please writ e to or
1
the authorized United importer of
Vo lkswagen vehicles, warrants to the origi nal re tail p urch aser or original lessee and a ny sub seq uen t
p urch aser o r l essee that every year Volkswage n veh icle imported by Volkswagen :
was designed, built and equipped so as to applicab le tions of th e Un ited Enviro nmental Prote ction
Age ncy (EPA) , and
is free from de fects in ma ter ial and to confo rm
with EPA reg ulations for 2 years after the date of
fir st us e o r delivery of th e vehicle to the original
whichev er occ urs
first.
o n a m oto r
v ehicle or mo tor vehi cle engin e by the vehicl e or engine manufacturer, or in a warran ty
to fai l t o
conform with EPA regu la tions:
Evaporative Emission Contr ol ing fuel tank, cap, neck and tion pump
inc lu din g manifol ds,
ticulat e
EGR including valves, pip es and cool-

Fue l
Syste m: including coils an d se nsors
System: inclu ding Malfunction Lamp
Secondary Air
Emissi on-related hoses. gaske ts . cla mps and
othe r accesso ries used with the above compo­
nents
For 8 years or
the vehicle has been in use for more than 24 months or miles, but less than 8 years or miles, whichever occurs first, your Volkswa ­
gen dealer will repai r o r r eplace free-of-charge the
f ollowing major emission control componen ts o
nly:
T he obligation of Volkswagen und er th is wa rrant y
i s limit ed , h owever, to the fo llowing: within this
period a defect in m ater ia l o r work manship causes
t he vehicle to fail to conform
with EPA re gul atio ns
a nd the veh icle is brought to the workshop of any
a uth o riz ed Volkswage n
deale r in the United Sta tes,
inclu ding it s te rr it ories the deal er will make repairs
as may be required by these regulations free o f
Cata lytic Converter and Particulate Filter
Boa rd Diagnostic Device
Emissions Performance Warranty
For 2 years or
Volkswage n of America, .. an opera tin g unit of Volksw agen Group of Amer ica, ( "Vo lkswa­
gen "), wa rrants to the orig in a l retail pu rc h ase r or
o rig inal lessee of a model yea r Volkswagen vehicle and any sub sequent purchaser or l essee of
the vehicle that if the following condition s are met,
any authorized Volkswagen deale r in the United including its te rrit ories, will remedy any
non conformity , as determi ned bel ow, fr ee of
c h arge , under the following conditi ons:
th e veh icle fails to confo rm at any time during
24 months or de­
termined by an EPA Ap proved and Main te nance test or in spectio n, o r
miles, whic hever o ccurs first. the vehicle fails
an
and Main te n ance test or inspec­
tion res ulting from a malfunction of a cata lytic con­
verte r, p articul ate filter, engine electronic control
modu le or
on-b oard diagnost ic device and
Federa l Emission s W arranti es 11

see or, if th e veh icle is first placed in service as a
demo nstr ator or company demonstrator or compa­
ny car prior to del ivery , on the date it is firs t placed
i n service .
P r
oper maintenance and use
Ins tructions for proper main te nance are contained
i n the maintenance section of this booklet. Time
and mileage intervals , at which maintenance is to
be perfo rmed, may vary from model to model.
Vo lkswagen recom mends you keep a record
of scheduled maintenance by having your mainte­
nance booklet validated at the approx imate time or
m ileage in terva ls by the
authorized Volkswagen
dea ler or other service facil ity tha t performed the
maintenance . you perform the maintenance
yourse lf , keep
not deny a warran ty solely on the basis of your failure to mainta in
the vehic le accord ing to the instructions or failure
to keep a reco rd
of m aintenance.
Instru ctions for proper use
of the vehicle are con­
tained in you r Volkswagen Owner's Manual.
U
se of Genuine Volksw ag en Parts
Volkswagen recommends that Genuine Volkswa­
gen parts be u
sed as replacement parts for the
maintena nce, repair or replacemen t of emission
con tro l systems . Use of replacement parts which
a re not equiva lent to Genuine Volkswagen parts in
emission performance and durabi lity may impa ir
t h e effec tivenes s
of emission control syste ms. th ough use of parts other than Genuine Volkswa­
gen parts does not inva lida te these warranties ,
Volkswagen assumes no
lia bility under these war­
r ant ies for failu re of s uch parts and damage to oth­
e r parts caused by such failure .
EPA certified replacem ent parts
Maintenance , repai r, or rep lacemen t
of emission
control devices and systems may be perform ed by
any aut omot iv e service and repair establishment
or qualified in dividua l using Environm enta l Protection
Agency ce rtified replacement parts.
Maintenance and repairs performed by indep endent service shops
Withou t in val ida ting these warranties , you may
choose to have maintenance , repai r
or replace­
ment of emission control components performed
by any automotive service establishment or individ­
ua l qualified to perfo rm such services. However,
the cost
of such services is no t cove red by these
warrant ies except in emergencies.
"Em ergency Repairs" for
further details.
Parts not scheduled for ins pection or replace m ents
Any part, wh ich is no t scheduled for inspec tion or replacement at ma intenance intervals specified in the main tenance section of this bookle t, is covere d
by this warran ty for the warranty period.
S ch e
duled p art insp ection or replace m ent
A part schedul ed only for inspection in accordance
wi th Volkswagen 's instructions or requ ired sched ­
u led maintenance is cov ered for the dura tion
of these warrant ies .
A part insta
lled in accordance with Volkswagen's
inst ru ctio ns or required scheduled mainte nance is
warranted until th e nex t sc heduled repla cement in­
terva l o r fo r the durat ion of these warranties.
Damage to non-warranty parts
failure of a warranted part causes dam age to a
part not cove red by warranty , the non-w arr anted
part
you r Vol kswage n mod el is with in the United Federa l Emissions Warra nties, Canadian
F ed era l Emissio ns W arranties 13