phone VOLKSWAGEN ID.4 2020 Owner´s Manual

E-mail: IDDIRECT@volkswagen.de
We will gladly answer your questions about
digital services.
Europe-wide. 24 hours a day. 7 days a week.
If your telephone pro
vider does not support
the number 00800-43347328, please call
+49 5361 3790510. The costs depend on the
applicable tariff of your provider. Roaming
charges may apply for calls made from out-
side Germany. Privacy settings
Introduction to the topic
The “Priv
acy settings” function enables you
to permit or prevent data transmission be-
tween the vehicle and the Internet.
The required mode can be set in the vehicle
settings in the Infotainment system.
The “Privacy settings” function cannot pre-
vent data transmission from external devices
and their communication with the vehicle.
Legally required services and their data trans-
missions cannot be switched off and cannot
be deactivated, e.g. “eCall Emergency Sys-
tem”.
Please note that every vehicle user can
adjust individual privacy function set-
tings. These settings may be different from
those preferred by the vehicle owner. Privacy settings
In order to permit or pre
vent data transmis-
sion, activate or deactivate offline mode in
the Infotainment system. Offline mode activated
The f

ollowing happens in this mode:

always using WPA2 encryption. Observe
country-specific requirements.
The necessary data transf
er may be
subject to charges. Due to the poten-
tially high volume of data in use, Volkswagen
recommends using a mobile phone tariff
which includes a data flat rate. For more in-
formation contact your mobile telephone
provider.
Depending on your mobile telephone
tariff, additional costs (such as roam-
ing charges) may be charged for loading and
using online data packages, especially if you
use these services abroad. Setting up a data connection
Wi-Fi

Configuring a Wi-Fi client
The Inf otainment system can use the WLAN
hotspot of an external Wi-Fi device, such as
a mobile telephone, to establish an Internet
connection to use online services.
Setting up the Wi-Fi connection
1. Activate the Wi-Fi hotspot on the Wi-Fi device; refer to the manufacturer

x
Reduce the v olume before switching the
audio or media source or connecting
a new source. WARNING
The following conditions can lead to situa-
tions where emergency calls, telephone
calls and data transmission are not possible
or are interrupted:
x If your current location is in an area with
no or insufficient mobile communica-
tions and GPS reception.
x If you are in an area with sufficient mo-
bile communications and GPS reception
but the telecommunications pro

vider

x
Carry out pairing only when the v ehicle
is stationary. When some mobile devices are paired,
a PIN is shown on the display of the
mobile de

vice. To finish the pairing proce-
dure, enter this PIN on the Infotainment sys-
tem.
Bluetooth pairing via NFC
NFC is not available in all countries and vehi-
cle models. Depending on the vehicle equip-
ment, NFC is not available in every vehicle
with a wireless charging function.
Prerequisites for one-off pairing:
q NFC technology and a stowage compart-
ment with wireless charging function are
installed in the vehicle.
q NFC is activated on the mobile device. 1. Touch
Select mobile telephone.
2. Unlock the mobile device.
3. Place the mobile device correctly on the stowage area for the wireless charging
function.
4. Continue and confirm Bluetooth pairing in accordance with the displays on the
mobile device and Infotainment system.
The mobile device is paired with the Infotain-
ment system.
The wireless charging function is deac-
tivated while the Infotainment system
is in the
Known mobile phones menu. The wireless
charging function will be reactivated when
you leave the menu.
Managing connections
Prerequisites:
q The mobile device is paired and connec-
ted. 1. Touch
HOME
Mobile devices.
2. Touch the technology desired for the connection. Active and passive connection
At least one mobile de

vice must be connec-
ted to the Infotainment system in order to
use the functions of the mobile phone inter-
face. If several mobile devices are connected
to the Infotainment system, you can switch
between active and passive connections. Es-
tablish an active connection to the Infotain-
ment system in order to operate the mobile
phone interface with the desired mobile de-
vice.
Difference between the connection types
Mobile device is paired and connec-
ted. The functions of the mobile
phone interface are performed with
the data of this mobile device.
Mobile device is paired and connec-
ted. Only incoming calls can be ac-
cepted via the mobile phone inter-
face. No other functions are available.
Paired mobile devices are stored in the Info-
tainment system even if they are not current-
ly connected.
Changing the connection type (passive to ac-
tive) The connection type can be changed only if
se

veral mobile devices are connected to the
Infotainment system at the same time.
1. Touch . The mobile device with active
connection is marked.
2.

Touch the name of the desired mobile
device. Other mobile devices then auto-
matically have a passive connection.
User profiles
An individual user profile is automatically cre-
ated for every paired mobile device. Data
from the mobile device are stored in the user
profile, e.g. contact details. A maximum of
ten user profiles can be stored in the Info-
tainment system simultaneously.
Deleting a user profile 1. Touch .
The user profiles are located in the area
Select mobile telephone or Mobile devices.
Active
Passive
Mobile phone interface 24911A012720AB

2. Touch the desired user profile and touch
to delete.
Types of mobile phone inter-
f
ace Please refer to and on page 218.
Depending on country and v
ehicle equip-
ment, the following mobile phone interface
types may be present in your vehicle:

Using contact data
If there are several phone numbers for each
contact, you must select the desired phone
number.

Favourites and speed dial buttons
A fa
vourite from the telephone book can be
assigned to a speed dial button. If an image is
stored in the entry, this will be displayed on
the speed dial button.
Speed dial buttons must be assigned manual-
ly and are assigned to a user profile

Abbreviation Definition
MP4 Format for compressing audio files.
MPEG Moving Picture Experts Group.
NFC Near Field Communication: standard for data transmission in the near range using radio technology.
OBD On-Board Diagnostic System.
OCU On-Board Connectivity Unit: control unit with emergency call module, com\
- munication unit and embedded eSIM.
PBAP Phone Book Access Profile: manufacturer-independent technology for trans- mission of mobile telephone phone book data.
PIN Personal Identification Number.
POI Point of Interest.
QR Code Quick Response Code: binary representation of coded data. RDS Radio Data System: Radio data system for additional services.SIM Subscriber Identity Module
SPP Serial Port Profile: serial data transmission via Bluetooth

Current identification
281
DC charging 283
External energy management 278
Frost 276
Immediate charging 276
Off-peak tariff online 278
Outside temperatures 276
Preferred charging times 278
Range 19
Reducing the charging current 278
Releasing the charging connec- tor 278
Reserve range 19
Safety instructions 273
Setting charging locations 278
Start screen 276
Timer-controlled charging 276
Vehicle standing times 276
High-voltage system Safety instructions 273
Warning signs 274
Hill Start Assist See Auto Hold function 178
Hood see Bonnet 312
How do I activate We Connect? 203
How do I connect my vehicle? 203
How do I use the We Connect service? 203
Hubcaps 341
Centre wheel trim 341
Wheel bolt caps 342
Wheel cover 342
I
Ice remo val
see Defrost function 121
ID. Cockpit Digital instrument cluster 18
Displays 22
Event in the ID. Cockpit 18
Views 19
ID. Light 31
Displayed information 31
Settings 31
Identification number 387
Position 388
Ignition Switching off the ignition 137
Switching on the ignition 137
Immobiliser 139
Indicator lamp Active charging process
284
Charging active 282
Charging connector plugged in 283
Electromechanical brake servo 191
Indicator lamps ABS 191
Airbag system 49
Ball coupling 267
Brake pad wear indicator 131
Brake support systems 191
Central locking 78
ESC 191
In the driver door 78
Overview 15
Position selection 142
Seat belts 37
Steering column lock 143
Tyre monitoring system 327
Infotainment Function buttons 225
Getting started 217
Media mode 234
Mobile phone interface 246
Navigation 238
Radio 231
Radio mode 231
Sound settings 226
System settings 226
Infotainment system 217
Adapting menus 225
aerials 371
Before using for the first time 217
Charging settings (high-voltage bat- tery) 276
Cleaning 227
Control centre 225
Controls and display 30
Drop-down menu 225
Notes on use 220
Operating 224
Overview 222
Personalising 225
Safety notes 218
Setting battery charge limits 277
Setting charging locations 278
Start screen 222, 224
Switching on and off 224
Tiles 225
Time and date 29
Vehicle settings menu 31
Infotainment systems
Index 403
11A012720AB