VOLKSWAGEN JETTA 2009 Workshop Manual

@ Booklet 1.2 USA Warranty
Limited New Vehicle Warranty
What is covered
Warranty period
The New Ve hicle Warranty peri od is 4 yea rs or 50 ,000 mile s, whicheve r occ urs fir st.
Any impli ed wa rranty, includin g an y im pli ed
warran ty of merc h ant ab ilit y or wa rra nty of fit­
ne ss for a part icu la r purp ose, is limit ed in dura -
Coverage
Thi s wa rranty cove rs any re p air 10 co rrect a
manuf acturer's defec t in mate ria l or wor kman­
s hip exce pt whee l a lignmen t,
ba la n ce, a nd re pair or rep laceme nt of tir es. The repair or
r e p lacemen t of wear an d item s, suc h as
m anu al trans missio n clu tch frict ion material ,
b rake pad s wo rn below manufac tu re r sp ec ifica -
1ions, ligh1 bulb s (ex cludin g H aloge n head lights,
ins trum ent pane l bu lbs, and Xenon head lig ht s,
un less damaged by outsid e influ ence), sea t
cove rs. c arp eting and re p la ce men t of rubb er
w iper blad e ins erts, re pl ace d for wea r and tea r,
Where to go for warra nty service
T hi s war rant y will b e honored by any authorized
Vo lkswage n dea ler in t he Unit ed Sta tes . in ­
cl ud in g
ter rito ries, or Ca nad a.
I f yo ur Volk swage n is brou ght t o an autho rize d
Volkswag en deale r out sid e th e
Sta tes, in-
When the warranty period begins
Th e warranty period begins on elate th e ve­
hicl e is delive red to eith er th e ori gin al pur ch ase r
o r th e or ig in al lessee; or i f th e ve hicle is firs t
pl ace d in serv ice as a "de monstrato r" or "co m­
pany" car, on th e elate s uch ve hicle is fir st plac ed
in service.
2 Limit ed N ew Vehicl e Warranty
tion 1 0 th e pe riod of thi s wriuen warranty. So me
s tat es do not allow limitatio ns on how lo ng an
implied warrant y last s, so
limil ali on may
n ol appl y lo yo u.
are cove red up to one yea r or 12,00 0 miles,
w hich eve r occ urs firs t.
13aueries are c ove re d
100 % and l ab or fo r 4
yea rs o r 50 ,000 mi les, w hic h ever occ urs firs t, for
defec ts in ma te ri al o r work mans hip.
Mec hanica l adjus tm ent s 1101 associa ted
a
defe ct in ma te ria l and w ork m ansh ip, are no t
covered a fter th e first year or
12,000 m iles,
w hichever occurs fir st (i. e. hea dli ght
adjustment).
eluding t e rritorie s, or C anada, wa rran ty
w ill 1101 a pply. De fects in or workma n­
s hip will be corrected under the terms of th e
wa rranty for new Vo lksw age n ve hicl es in effec t
in tha t
Thi s Li mit e d New Ve hicl e Wa rrant y is automa ti­
ca lly tra nsfe rr ed with out cos t if the ow ners h ip of
th e ve hicl e changes with in the Warra nty

Free-of-charge repair
Repairs und er this warranty free of char ge.
Your authorized Volk swa gen d ea le r w ill re pa ir
Emergency repairs
If an em erge ncy r epair was perf ormed b y a non­
Volkswag en se rv ice faci lity, keep a ll rece ipt s. r e­
pair ord ers, and parts re mo ved from your Vo lk­
swage n.
You will be re imburs ed if the re p air wo rk was
needed and correctly p erform ed and it was im­
possibl e or unr easonab le und er th e circum-
Booklet 1.2 USA Warranty
the defective part or r ep lace it with a new o r re­
manufactured genu ine Vo lkswag en part.
to t ow o r drive yo ur Vo lk swage n to the
n ea res t author ize d Vo lkswage n deale r.
A sta tem ent of the circ umstanc es that preven te d
yo u from getting to an auth ori zed Volksw agen
dealer, tog eth er with th e paid receipt s, repair or­
d ers, and re pla ced
mu st be sub mitt ed to
yo ur au tho rize d Vo lkswagen dea le r in order lO
be consid ered for
BBB AUTO LINE dispute resolution services
If yo u are no t sa tisfied with t he warranty s erv ice
y ou r eceive, yo u may wish fo llow th e ste ps set
fort h
page 30.
Vo lkswage n of Amer ic a, Inc., pro vides a media­
tion and arbitr ati on service for the reso lution of
warra nty and other produc t related disp ut es .
T hi s serv ice is called 1313BAUTO LINE and is c on­
du cte d thr ough l ocal offices of the Bette r Busi­
ness Bur eau. If you wis h
use th is serv ice, you
ma y call th e fo llow in g toll-fr ee numb er:
I (8 00 ) 955 -5!00
We enco urage you u se 131313AUTO LINE befo re
yo u decide to see k remedi es in a court of law.
In some s tates yo u may be requir ed
use 13813
AU TO LI NE befor e yo u ca n asse rt yo ur right s in
a co urt of law .
T he 813BAUTO LINE serv ice is fr ee of charge and
perm its yo u
presen t you r case w ithout an at­
torney. Additio nal informatio n on 131313 AUTO
LI NE ca n be
pa ge 30.
Limit ed New Vehicle Warranty 3

Booklet 1.2 USA Warran ty
What is not covered
Tires
Tires are not covered by this warranty, but are
separate ly wa rrant ed by the tire manufacturer .
To ass ist you in obtaining related Wa rranty in­
fo rm ation, a list of tire manufacturers and ad- dresses
is provided th e e nd of thi s booklet.
Ve rify wit h the tire manufacturer what is covered
under their war ra nt y
Maintenance services and mechanical adjustments
This warra nty does not cover the cost of part s
and labor involve d in any sched uled maint e­
nance service .
T his warranty does not cove r th e re placem ent of
fi lters, o il, lubrica nts, fluid s, or air co nditioner
refr ige ra nt char ge, unless their re pla cement i s a
n ecessa ry part of warra nty serv ice o n a covere d
compo nent. Me
chan ica l ad justm encs not associate d with a
d efec t in mate rial or wo rkm ansh ip are not cov­
e red afte r the firs t yea r o r 12, 000 miles, which­
ever occ urs fir st (i. e. hea dlight adj ust m ent ). T his
wa rranty does not cove r wheel ali gnm ent or tire
balan cin g
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
T hi s warranty does not cover:
• damage or malfunction s which are the res ult
of improp er repair of the ve hicle, installation of
any non Genu ine Vo lkswagen parts that will
a lter t he ve hicl e pe rfo rm ance s pecifi catio ns
from th ose set by the veh icle manufacturer,
mod ification s to the vehicle (i ncluding th e e n­
gine manageme nt sys te m ), accesso ries suc h as
a larm sys te m s, remo te sta rters, roof racks or
co mmun ications e quip ment , defects or fa ilur es
res ultin g from the use of new parts not so ld or
a pproved b y Vo lkswage n, or use d p art s, or the
resultant damage to assoc iated parts or systems;
or
• dama ge or ma lfunctio ns which were ca used
by the alteration of the ve hicle, in particu lar any
m ajor or stru ctura l a lt era tions su ch as t he con­
versio n of the ve hicle to a convertib le o r th e
modification of the roof to accommodate a glass
r oof st ructure or ot her similar stru ctural alter­
ation s; or
4 Limited New Vehicle Warranty
• damag e or malf un ction s cause d b y in ten­
tiona l o r unint enti onal mi sfuelin g, c ollision or
modifications of the vehicl e, includ in g, but n ot
li m it ed to t he in sta llat ion of en gin e mana ge­
m en t co mpon ents not app rove d by Volkswagen:
or
• dama ge or malfun ctions re sulting from the
use of th e vehicle in co mp etitive even ts or
ca used
accide nt or fire; or
• damage or malfunctions res ulting from con­
tinued operation of the vehicl e afte r a wa rning
li g ht , ga uge readin g or oth er warni ngs indi cate a
mechanica l or ope ra tional proble m ; o r
• damage or malfun ctions due to s usp ension
m odifi cation s, suc h as the in sta llati on of afte r­
m ark et sp ri ng s, s hock absorbe rs, or lowe ring
k its .
This warrant y do es not cove r ve hicles severe ly
dama ged and
I or declared to be a to tal loss by
a n insurer or ve hicles sub stantiall y re -assem­
bl ed fr om o r repair ed with p art s obtai ned from
another used vehicl e

Booklet 1.2 USA Warran ty
Damage caused by the environment
This w arranty do es not cove r dam ag e c aused b y
a irb orn e indu strial po llut ant s (e .g. a cid r ain ),
Glass
Thi s warranty does not cove r g lass breaka ge, un­
l ess due to a defec t in m anuf actur er' s m ate ri al o r
wo rkm an ship
Odometer tampering
Th ese warranti es do not cove r repair s on a Volk ­
swage n on which th e odom ete r ha s bee n alt ere d
or o n whi ch th e actual mil eage cannot re adil y be
d ete rmined.
Other expenses
Th is warranty does not cover an y incid ent al or
con sequentia l damage, includ ing loss of valu e
of the v eh icl e, l ost profits or ea rning s, a nd out ­
of-pocket expenses for s ubst itute transporta­
tion o r
bird droppin gs. s to nes, floodw ate r, w ind storms,
tr ee sap or oth er similar o ccur re n ces
If th e s peed o m ete r un it is re pla ced, a "S peed­
o met er Repl acement R ec o rd " mu st b e fill ed out
b y an auth orize d Vo lksw age n d ea le r
Th is w arrant y gives y ou sp ecifi c leg al ri ght s a nd
y ou ma y also have o ther rig ht s, w hic h vary f rom
s tate t o state
IJ Some sta tes do not all ow th e excl usio n or lim ita tio n of in cide ntal or conseq uenti al d amage. so this limi ­
t a ti o n or excl usion m ay not a pply to you. T his warra nty g ives yo u sp eci fic lega l right s a nd yo u m ay also
h ave other rig ht s, w hich vary fro m sta te to sta te.
Limited N ew Vehicle War ranty 5

Booklet 1.2 USA Warranty
Other terms
This warranty is iss ued by Volkswagen or
A m eri ca, In c. (VWoA). T his warranty does not
apply to Vo lkswagen veh icles or parts a nd acces­
so ries not i mpor te d or distributed by Volk­
swage n.
T hi s warranty, the Limit ed Warran ty Aga inst
Co rros ion Perforation , tJ 1e Limi te d Powertrain
Warra nty and the Emissions Warrantie s are
on ly ex press wa rrant ies made in connec tion
wit h th e sale of thi s Vo lksw agen. Any impli ed
warranty, including any warranty o f merchant ­
ab ility or warra nty of fitnes s fo r a particu lar
6 Limited New Vehicle Warranty
purpose , is lim ited in durati on to th e stated pe­
r iod of these w ritten warra nties.
Some state s do no t a llow limitati ons o n how
l ong an implied warranty lasts, so, the above
limit ati on ma y not app ly
to yo u.
Volkswage n of Am erica. Inc. rese rves the rig ht to
m ake impro vement s or ch ange the des ign of any
Volkswa gen m ode l at an ytim e with no obliga­
tion
make sim ilar c han ges on vehicl es prev i­
ou sly sol d.
Ne ither Volkswage n nor th e m anuf actur er as­
s u m es, or aut horizes any person to assu me, any
ot her ob ligat ion or l iability on its beh alf.

Booklet 1.2 USA Warranty
Limited Powertrain Warranty
What is covered
Warranty p eriod
Th e coverage under this wa rra nt y lasts fo r 5
yea rs or 60,000 miles wh ichever occ urs fir st,
from the date th e ve hicl e was first placed in ser­
vice .
Thi s warrant y does not apply to vehicl es use d
for commercia l purp oses s uch as tax i, lim ou­
s in e and re nta l veh icles.
Coverag e
The Limit ed Powertra in Warra nty covers any re ­
p ai r t o correc t a manufacturer 's defec t in mate­
rial or work mans hip for the followi ng Vo lk­
swagen parts and comp onent s:
E ngine
Cy lind er b lock and a ll internal part s, cy linder
h ea d and all int ern al p arts, valve train, spu r be lt,
Whe re to go for warranty service
Th is warranty will b e hon ore d by any autho rized
Volkswagen dealer in th e Un ited Sta tes, in­
cluding its te rri to ries, or Ca nada.
lfyour Volksw age n is brought to an au thori zed
Vo lk swage n dea ler outs ide th e Uni ted States. in -
When the warranty period begins
The warranty peri od beg in s o n the dat e the ve­
hicl e is d eli ve re d to e ither th e original purcha ser
o r the origin al lessee ; or if th e ve hicle is first
p laced in service as a "demonstrator" or ·· co m­
pan y car". on the date su ch ve hicle is firs t p laced
in ser vice. I
f a commercia l ve hicle is so ld t o a sub seq uent
r e tail own er, this warranty
does not appl y.
A ny impli ed wa rranty , includin g an y imp lied
wa rra nty of merc h antabilit y or warranty of fit­
n ess for a particu lar purpo se, is limit ed in dura­
t ion to the period of thi s wr itten warra nty. Some
s tat es do not allo w limit ations on how long an
implied warranty lasts , so this limitati on m ay
not ap ply to
flywhee l, oil pump, water pump, m ani folds, all
re la te d sea ls a nd gaske ts .
Transmission
Case and all interna l part s, torque conve rter, all
relat ed sea ls and gaskets.
Drivetrai n
and all inte rnal d ri ve s hafts
and consta nt velocity (CV) joints . '4
el uding its terr itories, or Ca nada, this wa rrant y will not apply. D efe cts in ma te ri al or wo rkman­
s hi p wiU be correc te d only under the t erm s of
t h e warra nty for n ew Volkswage n ve hicle s in ef­
fec t in th at
Th e Limit ed Pow en ra in Wa rrant y is au to m ati­
ca lly tran sferred wi thout cos t if th e owners h ip of
th e ve hicle chan ges w ithin th e Warranty
Limited Powertrain Warranty 7

Bookle t 1.2 USA Warranty
Free-of-charge repair
Repair s under this warranty are made free of
charge. Your au thori zed Volk swag en dea ler w ill
What is not covered
Maintenance services
Thi s warrant y does not cove r the cos t of part s
a nd labor in volve d in any sc hedul ed m aint e­
nanc e serv ice. Sc hed uled m ainte nance serv ices
a re described in your Volkswagen Maintenanc e
Bookl et. repair th
e defecti ve part or rep lace
it with a new
or rema nufa ctur ed g enuin e Volk swagen part.
Thi s wa rranty does not cove r the rep la ce ment of
filt ers , oil, lubri cants o r fluid s unle ss their re­
p lace ment i s a nece ssa ry pan of warranty ser­
vice o n a cover ed co mp one nt.
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
Thi s warr anty does not cove r:
• dama ge or malfun ctio ns w hich are the resul t
of imp roper r epair of th e ve hicle, insta llation of
any non Genu ine Volkswagen parts that will
a lt er the vehicl e per fo rmanc e specifi cation s
fro m tho se se t by the ve hicl e manufa cturer,
modifi cations to the veh icle ( includ ing t he e n­
g in e m anage ment sys te m). accessor ies su ch
ala rm systems, re mot e star te rs, roof racks or
co mmuni cation s equipm ent , d efects or fa ilur es
r es ultin g from th e use o f new part s not sold or
approv ed by Volk swagen , or used parts, o r th e
r es ultant damage to asso ciated part s or sys te m s;
• dam age or malfun ctions wh ich were cause d
by the alterat ion o f the vehicle, in particu lar a ny
major or structura l alterations su ch as the co n­
ve rs ion of
veh icle to a conv ertibl e or th e
modifi cation of th e roof to accommoda te a gla ss
roof struc ture or other simil ar structural alt er­
a ti ons;
Wear and tear items
Thi s wa rran ty do es not co ve r th e repla cement of
any powert ra in compon ent s th at wear as a re­
s ult of normal use or dete riorat io n.
8 Limited Powertrain War ranty
• d am age or mal functio ns ca use d by int en­
tional or unint enrional misfu eli ng, collisio n or
mod ifica tion s of the veh icl e, includ in g, but not
li m ired
rh e or en gin e manage­
m ent com ponents not ap prove d by Volkswage n;
• d am age o r m alf un cti on s res ult in g from the
u se of t he ve hicle in co mp etit ive eve nts or
caus ed by accid ent or fire ; or
• damag e or m alfun ction s res ultin g from co n­
t inued operation of the ve hicle after a warn ing
light, gauge rea din g or other wa rnings ind ica te a
mechanical or operatio nal probl em ; or
• damag e or malfunction s du e to su sp en sion
m odifications, such as the ins ta llation of after­
market spr ing s, s hock absorbe rs, or lowering
kit s.
Th is warranty does not cove r ve hicles severe ly
dama ged and
I or decla re d to be a total los s by
an in sur er o r ve hicle s substant ia lly re-asse m­
bled
or repaired wit h part s obtai ned from
a not her use d vehicle.

Booklet 1.2 USA Warranty
in the Volkswagen Owner's Manual and Ma intenanc e Bo oki e!. Your d eal er will d eny war-
coverage unless yo u presem dealer
proof in form of service or repai r ord ers that
a ll sc hedul ed maintenan ce was perform ed in a
timely manner.
Damage caused by the environment
This warranty doe s not cover damage caused by
a irb orn e indu strial pollutant s (e .g. acid rain).
Other expenses
This warranty does not cove r any incid ent al or
conse quential damag e, includi ng loss of value
of the vehicl e, lost profits or earnings, or out-of ­
po cke t ex pen ses for sub stitut e transp or ta ti on
or
bird dropping s, tree sap, sto ne s, flood water,
w ind storm or ot her simi lar occ urrence s.
The "OtJ1 erTerm s" Pre sen ted in T he Limited
New Vehicle Wa rranty Als o App ly to Thi s
Warranty.
21 Some s tates do not allow 1he excl usion or limita tion of or co nseq uential damag e, so this limi­
tation or excl usion ma y not apply to yo u.
Limited Powertrain Warranty 9

Booklet 1.2 USA Warranty
Limited Warranty Against Corrosion
Perforation
What is covered
Warranty period
Th e coverag e und er Lhi s wa rrant y lasts for 12 yea rs wilhou t mileag e limit atio n .
Any impli ed warrant y, including any implied
wa rranty of merc hantability or warran ty of
ness for a particular purpos e, is limit ed in dura ­
tion to the period of this written warrant y. Some
Coverage
Th is warranty cove rs any repair or replacem ent
o f body sh ee t m etal pan els th at ha ve bee n perfo­
rated by rust.
Where to go for warranty service
T hi s warranty w ill be honored by any authori zed
Vo lk swage n dea le r in th e Unit ed Stat es, in ­
clud ing its territories, or Ca nada.
If yo ur Vo lkswage n is bro ught to an auth ori ze d
Vo lkswage n dea ler outside th e Unit ed Sta tes, in-
When the warranty period begins
The w arran ty period beg in s on the da te Lh e ve­
hi cle is d elivere d to e ither orig inal purchas er
o r th e o rigin al lessee; or if the ve hicl e is firs t
p lace d in service as a "d emon stra tor" or '·co m­
pany •· ca r, on the da te s uch ve hicle is first p laced
in serv ice. s
lates do not allow limit ation s on how long an
implied warranty lasts, so this limitation ma y
not app ly
yo u.
Ne ither Vo lkswagen nor the manufactur er as­
s um es, o r authoriz es any p erson to assum e, any
otJ 1e r ob ligatio n or liabi lity on its behalf
eludin g its te rrit ories, or Canada, this will n ot app ly. Defec ts in mate rial or work man­
s hip will be co rrected under th e terms of the
warra nty for new Vo lksw agen vehicl es in eff ec t
in that countr y
Thi s Limi ted Wa rranty Aga inst C orro sio n Perfo­
ration is a utom atica lly tran sferred w ith out cost
if the owners hip of th e ve hicle ch an ges w ith in
th e warra nty peri od
10 Limited Warranty Against Corrosion Perforation

Free-of-charge repair
Repairs und er thi s warrant y ar e mad e fre e o f
c h arge. T he author ize d Vo lksw agen deal er will
r e pa ir th e defe ctive part or rep lace it wit h a new
or rema nufac turcd genuine Volkswage n pan.
What is not covered
Booklet 1.2 USA Warranty
Tip s
Yo ur Volk swagen i s corro sion protec ted at th e
fa ctory. Y ou do not need
purcha se rust­
proofing when you b uy yo ur Volksw age n in
o rder to k eep th is wa rranty in effe ct.
Surface corrosion without perforation
Repa irs are c ove re d und er this warranty only if
t h ere is rust-throu gh co nd iti on in the body sh eet
m etal not caused by outs ide influ enc es.
Perforation of sheet metal due to accident, lack of care, or failure to
repair or modifications to the paint/pa inted surface
T hi s wa rranty do es not cover corrosio n pe rfora­
ti on resu lting from the f ailur e to prompt ly re pa ir
paint damage. d amaged undercoating, or sur ­
fa ce cor rosion . It does no t cover damage du e to failur e to wash
o r otherw ise regul arly care for the vehicl e as de­
sc rib ed in t he Volkswage n Owner's Manual.
T hi s
do es no t cover corros io n perfora­
tion result ing from unrepa ired colli sio n dama ge
or impr oper co llision repair.
<4
Special exclusion for any aluminum portions that may be part of your
Volkswagen vehicle
Thi s warra nty do cs not cove r corrosio n perfo ra­
t io n du e to failure to perform bod y re pair s in ac ­
cordance with Volk sw age n's s pec ified re pa ir
pro cedure s, includ ing use of non-aluminum
alloy part s.
It do es not cove r co rro sion perfora tion re sultin g
f rom th e use o f an y in ferio r ru stproofin g age nr
or meth od.
Environmental damage
Thi s warranty do es not cover damage cau sed b y
a irborn e indu stria l poll utant s (e .g . acid rain), Y
o ur authori zed Volksw age n deal ersh ip will do
it s bes t to mat ch yo ur veh icles origin al fin is h ,
but th is warranty does not cove r th e cost of
pai ntin g the entir e vehicle so le ly for pain t
m atc hin g.
<4
bird dropping s, sto nes , fl ood water, w ind
sto rm s. tr ee s ap or other simil ar occurrences.
Limited Warranty Against Corro sion Perforation 11