VOLKSWAGEN JETTA 2009 Manual Online

Booklet 1.2 USA Warranty
Tire Manufacturers
List of tire manufacturers for new Volkswagen
vehicles
T he M ag nu son -Mo ss Warra nty Fe dera l Trad e
Comm iss io n Im provement A ct of 197 5 and
lati ons iss ued pursuant to th e act re qu ire that a
tir e wa rranty pamphlet be placed in every new
v ehicle pr ior
to sa le .
To assist you in obta ining the r elated warranty
information, the follow in g list of tire manufac ­
tur ers an d ad dr esses is being provided.
Tir e M anufacture rs
Dunlop Tir e Corp .
1 14 4 East Mark et S tree t
Akron, O H 44316
T el.: I (800) 5 48-4714
Br idges to n e/ Fir esto n e In c.
I Bri dges tone Park
Nashville, TN '17214
Te l.: I (800) 356-4644
Goo dyear Tire
& Rubb er Co .
1144 East Ma rket S tree t
32 Tire Manufactur ers
Akron, OH 443 16
Tel.: I (800) 321 -2 13 6
Con tinent al Ge nera l
1800 Contin ental Bl vd.
C harl ott e, NC 28273
Tel.: I (8 00 ) 847-33 49
M ic h elin Tir e Cor p.
P.O. Box 19001
G reenv ille, SC 29602-900 1
T e l.: I (800) 887-0662
Tir es Nor th Am erica
300 Geo rge S treet, 5 th F loor
New Have n,
G ree nv ill e, SC 29602- 900 1
Tel.: I (800) 52 1-9796

Manual.
Additional cards can be obtained from any authorized Volkswagen dealer.
111111 NO POSTAGE NECESSARY
IF MAILED INTHE
UNITED STATES
BUSINESS REPLY MAIL
FIRST CLASS MAIL PERMIT 107 PONTIAC, Ml
POSTAGE WILL BE PAID BY ADDRESSEE
VOLKSWAGEN OF AMERICA, INC.
ATTENTION: RECALL
P. 0. BOX 217022
AUBURN HILLS, Ml 48321-7022
1.1 11 1 11 1.1 111.1 1.1 11 11 1.1.1

-·
NOTICE OF ADDRESS CHANGE/USED CAR PURCHASE
Complete Vehicle Identification Number
LJ
Last Name First Name Initial
Number Street Apt. No.
City State ('9"'
1-1
Zip Code
Please PRINT and give complete information

Afterword
lt has always been Volkswagen's policy to con­
tinuously improve its products. Volkswagen,
t11erefore, reserves the right to make changes in
design and specifica tions, and to make addi­
tions or improvement s to its products witho ut
incurring any obligation to in stall them on prod­
u cts previously manufactured.
All rights rese rved.
May not be reproduced or translated in whole or
in
w ithout consent of Vo lk­
swage n of America, Inc. Specifica tions are sub ­
ject to change wi thout notice . Text and specifications in
thi s manu al are based
on information and know ledge avai lab le at the
time of printing.
May
be reproduced or translated in who le or
in w ithout conse111 o f Vo lkswagen de
Mexico.
Printed in Mexico
© 2005 Volkswagen de
ffi For th e sak e of enviro nment
Printed on environmentally friendly paper
( blea ched without chlorin e, recyclab le).

1.2 USA Warranty I Touareg, Golf, Jetta , New Beetle
Pr int sta tus: 05.2005
I Art.-Nr.: 261.555.WA T.23 I Ausgabe: engl isch Nordame rika 05.2005

1.2 USA Warranty
Touareg, Golf,
J etta, New Beet le
Model year 2006

Dear Owner,
This book let co ntains th e warra nties appli cable
to your new Vo lkswagen. Please read these wa r­
ran ties carefully to determ ine your warranty
right s and obl igations.
Yo ur Limit ed New Vehicle Warranty includes
vi rtuall y bump er to bumper coverage for 4
years or
50,000 mil es, w hich ever occurs fir st
and limit ed power train coverage for 5 years or mil es, whichever occ urs fir st. Your ve­
hi cle is also wa rranted aga inst co rro sion p erfo ­
rati on for a period of
12 years irrespe ctive o f
mil eage.
In addition, you r vehi cle is covered by emissions
warrant ies mandated by Federal law . If you are a
resident of California, Massac husetts, Vermont,
or Maine and have purchased a California em is­
sions equipped vehicle, yo u ma y also have right s
u nd er Ca lifornia manda ted e missions warran ­
ties. P lease consu lt thes e warran tie s wheneve r a
repair to your emissio n contro l sys tem is
quired to dete rm ine whether it is covered by
w arranty. Your satisfaction in understanding the
wa rranties tha t ap ply to your Volkswagen is im­
po rtant to us. Any ques tion s co nce rning war­
ranty coverage should be directed to:
Vo lkswagen Customer CARE Ce nter
3499 West Ham lin Roa d
Roc heste r Hills, M I 48309 Tel.: I (800) 822 -8987
If you have a concern or you are not satisfied
wi th the service tha t you receive from you r
dea ler, we sugge st that you discuss it wit h the
Service Mana ger at your dea lers hip . If it is not
reso lved throu gh your dea lers hip , yo u ma y ca ll
or
to the Volkswagen Custome r
conducted through local offices o f the
Better B usiness B ure au . If yo u wish to use this
se rv ice , call the following toll-fre e numbe r:
I (800) 955-5100
Co uncil of Better Busi ness Bureaus, Inc. 420 0 Wilso n Bou leva rd
Ar lington, VA 22203- 1804
Notice of Address Chang e
Not ice of Used Car Purchase
T he
Traffic & Motor Vehicle Safety Ac r
of req uires manufacturer s to be in a posi ­
t ion to co ntact ve hicle owners if a correction of a product defect beco mes nec essary. If yo u
change your address or buy a used Volk swagen,
complete one of the pos tcards in th e midd le of
thi s booklet. You ne ed not use this card if you
purchased you r Volkswagen t hrough an auth o­
rized Volkswagen dea le r.

Table of contents
Limited New Vehicle Warranty . . 2
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 2
What is not covered . . . . . . . . . . . . . . . . . . . . . 4
Limited Powertrain Warranty . ... 7
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is not covered . . . . . . . . . . . . . . . . . . . . .
8
Limited Warranty Against
Corrosion Perforation . . . . . . . . . . . . .
10
What is covered . . . . . . . . . . . . . . . . . . . . . . • . . 10
What is not covered . . . . . . . . . . . . . . . . . . . . . 11
24 Hour Roadside Assistance 13
The Volkswagen 24 Hour Roadside
Assistance program . . . . . . . . . . . . . . . . . . . . . 13
Federal Emission s Warranties . . . 14
General .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Federal Emissions Control System Defect
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Federal Emissions Performance Warranty 16
Booklet 1.2 USA Warranty
California Emissions Warranties . 20
California law requires us to provide you
with the following Emissions Warranty
Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CALIFORNIA EMISSION CONTROL
WARRANTY STATEMENT . . . . . . . . . . . . . . . . 20
Californ ia Emission s Control System Defect
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
For 3 yea rs
I 50,0 00 miles . . . . . . . . . . .. . . . 22
Customer CARE . . . . . . . . . . . . . . . . . . . . . 28
Dealer assistance . . . . . . . . . . . . . . . . . . . . . . . . 28
When to notify the manufacturer . . . . . . . . . 28
Repairs not covered by warranty . . . . . . . . . 29
BBB AUTO LINE . . . .. . . . .. . .. . . . ... . 30
BBB AUTO LIN E dispute resolution
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service Publications . . . . . . . . . . . . . . . . 3 1
Volkswagen Techn ical Literature Ordering
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1
Tire Manufacturers . . . . . . . . . . . . . . . . . 32
List of tire manufacturers for new
Volkswagen vehicles . . . . . . . . . . . . . . . . . . . . . 32
Tabl e of contents

Booklet 1.2 USA Warranty
Limited New Vehicle Warranty
What is covered
Warranty period
T he New Ve hicle Warranty per iod i s
territo rie s, or Ca nada .
I f yo ur Volksw age n i s bro ught
an a uthori ze d
Vo lk swage n dea ler out side th e Unit ed Sta tes, in -
When the warranty p eriod b egin s
The wa rranty period b egins on the da te th e ve ­
hi cle i s de live re d to e ith er th e orig inal pur chaser
o r th e or ig in al le ss ee; or if the veh icle is fir st
p la ce d in serv ice as a ''demo nstrator" or "com­
pa ny" car, o n the date such ve hicle is firs t p la ced
in se rv ic e.
2 Limited New Vehicle Warranty
on th e pe rio d of w riu cn wa rran ty. S om e
s ta tes do not allow limit ati on s o n ho w long an
impli ed warranty lasts, so this limit ation ma y
n ot appl y lo yo u.
are cove re d u p to one year or 12.000 miles,
w hi ch eve r occur s fi rs t.
Bat te ri es are cov ere d !0 0%
an d la b or for 4
yea rs o r 50,000 miles, wh ic h eve r occ urs first, for
def ects in ma te ri al or wo rkm anship.
Mechanical adju stm ent s not asso ciated with a
de fec t in m ate ri al and workmans hip, are no t
co vered af te r th e firs t year o r 12, 000 m iles,
whicheve r occ urs first [i. e. h ea dli ght
a dj ustm ent).
el udi ng te rrito ries, o r C an ad a, th is w ar ranty
wi ll not apply. D efects in mate ria l o r workman­
s h ip will be co rrected und er th e ter ms of the
wa rra nty for new Volkswag en ve hicl es in effect
in t hat countr y.
This Limi te d Ne w Ve hicle Warra nty is aut omati ­
ca lly tran sferre d w ith ou t cos t if t he ow ner shi p of
t h e ve hicle chan ges within th e W arra nty
p eri od .

Free-of-charge repair
under thi s warranty are free of charg e.
Your author ize d Volkswagen dea ler w ill repair
Emergency repairs
If an em erge ncy re pair was performed by a no n­
Vo lkswag en serv ice facility , keep a ll rece ipts, re­
pair orde rs, a nd parts removed from your Vo lk­
swagen .
You will be reimbursed if th e repair wo rk was
ne eded and correctly perform ed an d it was im­
possib le or unr easo nable under th e circum-
Bookl et 1.2 USA Warranty
th e defec tive part or re place it with a new or re­genu ine Volkswagen
stan ces 10 tow or drive your Volkswage n the
n ea rest a utho rize d Vo lkswagen dealer.
A
of the ci rcumstances that pr eve nted
you from getting to an au thori zed Volkswagen
deal er, tog ether with th e paid rece ipts, re pa ir or­
ders, and re p laced parts must b e subm itted to
yo ur authori zed Vo lkswagen dea le r in or der to
be consid ere d for re imbursement. •
BBB AUTO LINE dispute resolution
If yo u are not satisfi ed w ith the warrant y service
yo u rec eive, you may wish to fo llow ste p s se t
fo rth => page 30 .
Vo lkswage n of America, Inc., prov id es a media­
ti on and arbitra tion servi ce for the re so lution of
warra nty and ot her product re lat ed disput es.
Thi s service is c alled BBB AUTO LINE
is co n­
du cte d th rough l ocal offi ces of the Bett er Bus i­
n ess Bureau . If yo u wish
to use th is se rvice, yo u
ma y ca ll th e follow ing toll-free numb er:
I (800) 955-5100
We e nco ura ge you 10 u se BBB AUTO LINE b efore
you dec ide seek remedi es in a co urt of law.
In some s tates yo u may be re quir ed to use
BBB AUTO LINE befor e you ca n assert your right s in
a court of law.
The BBB AUTO LINE se rv ice is free of char ge and
p ermit s yo u to pr esent your case w ithout
at­
torn ey. A dditi onal informat ion on AU TO
LI NE can be found => page 30. •
Limit ed New Vehicl e Warranty 3