service VOLKSWAGEN JETTA 2011 Owner's Manual

WARNING
x An improperly installed or incorrect trailer hitch can cause a trailer to separate from the tow vehicle and cause serious personal injuries.
x If you don't have to tow a trailer any more, remove the entire trailer hitch. Always seal all bolt holes to prevent water and deadly exhaust fumes from getting into the vehicle.
NOTICE
x If the trailer lights are not connected properly, the vehicle's electronics may be damaged.
x If the trailer uses too much electricity, the vehicle's electronics may be damaged.
x Never connect the electrical system for the trailer directly to the electrical connections for the rear lights or to any other unsuitable power sources. Use only a suitable connector to provide power to the trailer.
If you tow a trailer frequently, Volkswagen recommends having the vehicle serviced between the regular maintenance and inspection intervals because of the extra load it has to pull.
Hitching up and connecting a trailer

WARNING
New tires or tires that are old, worn or damaged cannot provide maximum control and braking performance.
x Improper care and handling of tires and wheels can reduce driving safety and cause accidents and severe injuries.
x Install only radial tires of the same make, the same dimensions (tread circumference), and similar tread profile on all 4 wheels.
x New tires tend to be slippery and must be broken in. Always drive with special care for the first 350 miles (560 km) to help reduce the risk of losing control, a collision, and serious personal injuries.
x Check tire inflation pressure regularly when the tires are cold and always maintain the prescribed tire pressure. Low tire pressure can cause tires to get too hot, resulting in tread separation, sudden loss of pressure, and blowouts. Tires with excessively low pressure flex (bend) more, which can cause the tire to overheat and fail suddenly without warning.
x Check tires regularly for wear and damage.
x Never drive with worn or damaged tires (for example, tires with punctures, cuts, cracks, blisters, or bumps). Driving with worn or damaged tires can lead to loss of vehicle control, sudden tire failure including blowouts and sudden deflation, crashes, and serious personal injuries.
x Have worn or damaged tires replaced immediately.
x Never exceed the maximum speed rating or the maximum load rating of the tires on your vehicle.
x The effectiveness of the driver assistance systems and the braking support systems depends on the tire traction.
x If you notice unusual vibration or if the vehicle pulls to one side when driving, always stop as soon as it is safe to do so and check the wheels and tires for damage.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the bolts on wheels with bolted rim rings.
x Never mount used tires on your vehicle if you are not sure of their past use. Old, used tires and wheels may have damage that cannot be seen that can lead to sudden tire failure and loss of vehicle control.
x Tires age even if they are not being used and can fail suddenly, especially at high speeds, causing loss of vehicle control, accidents, and severe personal injuries. Tires that are more than 6 years old can be used only in an emergency and even then only with special care and at low speed.
For technical reasons it is usually not possible to use wheel rims from other vehicles. Even wheel rims from the same model may not fit properly. Check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility if necessary.

If you have to mount a tire opposite to its proper direction of rotation, you must drive more carefully, since the tire is no longer being used as designed. This is particularly important on wet roads. You must replace or remount the tire as soon as possible in order to restore the correct direction of rotation.
Rotating tires
To help ensure even wear on all tires, regular tire rotation according to the diagram ⇒ fig. 88 is recommended. In this way all tires can have about the same service life.
Volkswagen recommends that you have your tires rotated by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Tires more than 6 years old
Tires age even if they are not being used. Physical and chemical processes reduce tire strength and performance and cause them to harden and become brittle. Old tires can fail suddenly and without warning.
Volkswagen recommends replacing tires that are 6 years and older. This also applies to tires that look new (including the tire on the compact spare wheel) or that seem to still be usable with tread depth
that has not yet reached the legal minimum depth ⇒ .
The age of each tire can be determined with the manufacturing date that is part of the U.S. DOT tire identification number (TIN), Tire labeling.
Tire storage
Mark tires before removing them to help make sure that the previous location (left, right, front, rear) and rolling direction can be maintained when remounting them. Store tires in a cool, dry and preferably dark place. Do not store tires mounted on wheels standing up.
Tires not mounted on wheels should be covered to help protect them from dirt and stored vertically (sitting on the tread).
WARNING
Aggressive fluids and materials can cause visible and invisible tire damage that can cause tire blowouts.
x Always keep chemicals, oils, grease, fuels, braking fluids and other aggressive substances away from tires.
WARNING
Tires age even if they are not being used and can fail suddenly, especially at high speeds, causing loss of vehicle control, accidents, and severe personal injuries.
x Tires that are more than 6 years old can be used only in an emergency and even then only with special care and at low speed.
Always dispose of old tires in accordance with legal requirements.
Wheel rims

The design of the wheel bolts is matched to the factory-installed wheels. If different wheels are installed, wheel bolts with the right length and bolt head shape must be used. This helps to ensure that wheels can be mounted securely and that the brakes will work correctly, Changing a wheel.
In most cases, you cannot use wheel bolts from a different vehicle. Even wheel rims from the same model may not fit properly.
Tires and wheel rims approved by Volkswagen have been matched precisely to your vehicle model and contribute considerably to good handling and safe vehicle performance.
Tightening torque
Wheel bolts must always be installed with the correct tightening torque .329, Changing a wheel. The required tightening torque for your vehicle's wheel bolts is 88 ft-lbs (120 Nm). After changing a wheel, the bolt torque must be checked as soon as possible with an accurate torque wrench. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Wheel rims with bolted rim rings
Wheel rims with bolted rim rings have several parts. The parts are bolted together with special screws in a special process. This helps to ensure that they will work properly, prevent leaks, run true and safely. Damaged wheel rims must be replaced, and you must never take them apart or try to repair them yourself. Have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility
repair them for you ⇒ .
Wheel rims with bolted decorative covers
Light-alloy wheels may have interchangeable decorative covers attached to the rim with self-locking screws. If you want to replace damaged wheel covers, contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Using improper or damaged wheel rims can affect driving safety, cause accidents and severe personal injury.
x Use only wheel rims approved for the vehicle.
x Regularly check wheel rims for damage and replace them if necessary.
WARNING
Improper loosening and tightening of the bolts on wheel rims with bolted rim rings can cause accidents and severe personal injury.
x Never loosen bolted connections on wheel rims with bolted rim rings.
x Have all work on wheel rims with bolted rim rings performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
New and replacement tires

Wheel rim and tire damage is often difficult to see. Unusual vibrations or pulling to one-side can be
an indication of tire damage ⇒ .
x If you suspect tire damage, immediately reduce speed!
x Check tires and wheel rims for damage.
x If a tire is damaged, do not drive any farther. Get expert assistance.
x If no external damage is visible, slowly and carefully drive to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the vehicle checked.
Objects embedded in the tire
x If embedded objects have penetrated to the inside of the tire, do not remove them! If objects are stuck in the tread grooves of the tire, they can be removed.
x With a spare wheel or compact spare wheel: If necessary, change the damaged wheel, Changing a wheel. If necessary, get professional assistance to change the wheel.
x Check tire pressure and adjust if necessary.
Tire wear
Tire wear depends on several factors, including:
x Driving style.
x Unbalanced wheels.
x Wheel alignment.
Driving style – Fast cornering, hard acceleration and braking increase tire wear. If you experience increased tire wear under normal driving conditions, have the vehicle suspension checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Unbalanced wheels – The wheels on a new vehicle are balanced. When driving, however, various conditions can cause a wheel to become unbalanced. Unbalanced wheels can cause wear to the steering and suspension systems. Have all wheels rebalanced. A wheel must always be rebalanced if a new tire has been mounted.
Wheel alignment – Incorrect wheel alignment causes excessive and uneven tire wear, impairing vehicle safety. If you notice excessive or uneven tire wear, have the wheel alignment checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Unusual vibrations or pulling to one side can indicate tire damage.
x Reduce speed immediately and stop when it is safe to do so.
x Check tires and wheel rims for damage.
x Never drive with a damaged tire or rim. Get expert assistance instead.
x If no external damage is visible, slowly and carefully drive to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the vehicle checked.

Tire labeling (example) Meaning
R Tire belt design letter code for radial.
18 Rim diameter (in inches)
109 H Load rating code .150 and speed rating code.
XL Indicates “reinforced” tire (heavy-duty)
M+S or M/S Indicates Mud and Snow capability (also M/S).
RADIAL TUBELESS Tubeless radial tire.
E4 ... Labeling according to international regulations (E) including number of the approving country. The multi-digit approval number is listed next.
DOT BT RA TY5 1709
Tire identification number (TIN)3 – In some cases the manufacturing date is only on one side of the tire:
DOT The tire complies with the requirements of the United States Department of Transportation, responsible for issuing safety standards.
BT Identification letter of the manufacturing site.
RA Manufacturer information regarding tire dimensions.
TY5 Tire characteristics provided by the manufacturer.
1709 Manufacturing date: 17th week in 2009.
TWI Marks the position of the treadwear indicator.
Made in Germany Country of manufacture.
MAX LOAD 615 KG (1356 LBS) United States maximum load rating per wheel.
MAX INFLATION 350 KPA (51 PSI) United States maximum permissible inflation pressure.
ROTATION Rotation direction (unidirectional tires)
SIDEWALL 1 PLY RAYON Tire ply composition and materials used: 1 layer of rayon.
TREAD 4 PLIES 1 RAYON + 2 STEEL + 1 NYLON
Tire tread composition and materials used: In this example there are 4 layers under the tread: 1 layer of rayon, 2 layers of steel belt and 1 layer of nylon.
Consumer information regarding comparison to specified base tires (standardized test procedure) .300:
TREADWEAR 220 Relative service life expectancy of the tire referenced to a U.S.-specific standard test.
TRACTION A Traction rating under wet conditions (AA, A, B or C).
TEMPERATURE A Temperature stability of the tire at increased test bench speeds (A, B or C).
Additional numbers found on the tire could either be tire manufacturer internal labels or country-specific labels (such as for Brazil and China).
3 TIN represents the serial number of the tire.

WARNING
Driving faster than the maximum speed for which the winter tires on your vehicle were designed can cause sudden tire failure including a blowout and sudden deflation, loss of control, crashes and serious personal injuries.
x Winter tires have a maximum speed rating that may be lower than your vehicle's maximum speed.
x Never drive faster than the maximum speed for which the winter tires installed on your vehicle are rated because tires that are driven faster than their rated speed can fail suddenly.
x Never exceed the maximum load rating for the winter tires installed on your vehicle.
Install summer tires promptly in the spring. Summer tires offer better handling characteristics for temperatures above +45 °F (+7 °C). They are quieter, do not wear as quickly, and reduce fuel consumption.
The Tire Pressure Monitoring System must be recalibrated using the SET button whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are identical to those that were removed and even if the tire pressure does not change, Tire Pressure Monitoring System (TPMS) and recalibration with the SET button.
If necessary, ask your authorized Volkswagen dealer or authorized Volkswagen Service Facility about permissible winter tire dimensions.
Snow chains

x Temperature: A, B or C
For example: Treadwear 200, Traction AA, Temperature A.
All passenger car tires must conform to Federal Safety Requirements in addition to these grades.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course.
For example, a tire graded 150 (Treadwear-value 150) would wear one-and-one-half (1 1/2) times as well on the government course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are AA, A, B and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor traction performance ⇒ .
Temperature
The temperature grades are A (the highest), B, and C representing the tire's resistance to the generation of heat, and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by law ⇒ .
WARNING
The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics.
WARNING
The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The recommended tire pressure values are listed on a sticker inside the driver door, Tire inflation pressure.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat build-up, sudden tire failure and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed the information and all WARNINGS regarding, Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated using the SET button whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are identical to those that were removed and even if the tire pressure does not change, Tire inflation pressure.
WARNING
Improper use of the SET button can cause the TPMS to give false warnings or to give no warning despite dangerously low tire pressure, Tire Pressure Monitoring System (TPMS) and recalibration with the SET button.
Underinflation increases fuel consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.
When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label inside the driver door, Tire inflation pressure.

Connecting the engine preheating system
x Use only the provided connecting cable, together with an appropriate extension cable if necessary.
x All cables and adapters that are used must not be damaged ⇒ .
x Open the cover ⇒ fig. 114 (1).
x Plug the connecting cable into the socket (2).
x Attach the connecting cable to an extension cable if necessary. Always use a 12 gauge or heavier heavy-duty extension cable that can be properly grounded to a three-prong Ground Fault Circuit (GFI) wall outlet and is not longer than 100 ft (30 meters).
x Plug the connecting cable or the extension cable into a 120 Volt Ground Fault Circuit (GFI) wall outlet that is properly protected against rain and other moisture. Never plug the preheater into a normal outlet regardless of whether the outlet is grounded or not.
x Always disconnect the connecting cable and close the cover (1) before starting the engine.
WARNING
Improper use of the engine preheating system may cause short circuits, fires, and serious or fatal personal injuries.
x Always connect the connecting cable to a 120 Volt Ground Fault Circuit (GFI) wall outlet. The outlet must be protected from water, moisture and other fluids.
x Never connect the engine preheating system to a conventional socket, regardless of whether the socket is protected or not.
WARNING
Using an outlet or power cables that are incorrect or damaged, using electrical appliances incorrectly, or ignoring safety precautions can result in short circuits, accidents, injuries, and life-threatening electrical shocks.
x Never use a damaged outlet or a damaged power cable.
x Always plug the preheating system into a 120 Volt Ground Fault Circuit (GFI) wall outlet that is properly protected against rain and other moisture.
x Always check the fuse protection of the 120 Volt power source before using the connecting cable.
x Always use a 12 gauge or heavier heavy-duty extension cable that can be properly grounded to a three-prong GFI outlet. The extension cable must not be longer than 100 ft (30 meters).
x Check the cables for damage before every use. Never use a damaged cable. Damaged cables must be replaced. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Only use the cables provided.
x Always remove the connecting cable before starting the engine.
x Never attempt to alter or repair cables or other electrical components.
x Never let plugs or connectors come into contact with water, moisture, or any other fluids.
If the engine preheating system is used occasionally, test the GFI circuit breaker (Ground Fault Circuit Interrupter) once a month. Test it once a week if the system is used regularly.