engine will not start VOLKSWAGEN JETTA 2017 User Guide

x Make sure all passengers and especially children leave the vehicle.
x Take all vehicle keys with you when leaving your vehicle.
x Lock the vehicle.
On hills
Before stopping the engine, turn the steering wheel so that, if the vehicle starts to roll, its front wheels will roll into the curb:
x Facing downhill, turn the front wheels so that they point toward the curb.
x Facing uphill, turn the front wheels so that they point away from the curb.
WARNING
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot. They can cause fires and serious personal injury.
x Never park where the hot exhaust system could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
WARNING
Leaving the vehicle when the selector lever is not in Park (P) (automatic transmissions) can cause the vehicle to roll away. This can cause accidents and serious personal injuries.
x When leaving the vehicle, always move the selector lever to Park (P), engage the parking brake, and pay attention to the warning messages on the instrument cluster display at all times.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barri-er or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
About the brakes

XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This improves traction, which helps the vehicle stay on track.
WARNING
Driving fast on icy, slippery, or wet roads can lead to a loss of control and result in serious personal injury for you and your passengers.
x Always adjust your speed and driving style to road, traffic, weather, and visibility condi-tions. Never let the additional safety that ESC, ABS, BAS, ASR, and EDL can provide tempt you into taking extra risks.
x Braking assistance systems cannot overcome the laws of physics and always prevent loss of vehicle control. Slippery and wet roads are still dangerous even with ESC and the other systems!
x Driving too fast on wet roads can cause the wheels to lose contact with the road and “hy-droplane.” A vehicle that has lost road contact cannot be braked, steered, or controlled.
x These systems cannot reduce the risk of accident, for example if you drive too fast for conditions or if you do not keep your distance from the vehicle in front of you.
x Although these systems are very effective and can help you control the vehicle in many difficult situations, always remember that your vehicle handling control is limited by tire trac-tion.
x When accelerating on a slippery surface, for example on ice and snow, depress the accel-erator carefully. Even with these systems, the wheels may start to spin, leading to a loss of vehicle control.
WARNING
The effectiveness of ESC can be significantly reduced if other components and systems that affect vehicle dynamics, including but not limited to brakes, tires, and other systems men-tioned above, are not properly maintained or functioning.
x Always remember that vehicle alterations or modifications can affect the functioning of the ABS, BAS, ASR, EDL, and ESC systems.
x Changing the vehicle suspension or using an unapproved tire/wheel combination can change the way the ABS, BAS, ASR, EDL, and ESC systems work and reduce their effective-ness.
x The effectiveness of ESC is also determined by the tires fitted ⇒  Tires and wheels.
All 4 wheels must be equipped with identical tires in order for ESC and ASR to work properly. Differences in the tread circumference of the tires can cause the system to reduce the engine power when it is not expected.
If ABS is not working, ESC, ASR, and EDL will also not work.
You may hear noises when these systems are active.

and release the parking brake while depressing the accelerator. For Hill Hold to work, the engine must be running and the vehicle must be in First Gear or Reverse (manual transmission) or in Drive (D), Sport Drive (S), or Reverse (R) (automatic transmission) and you must use the foot brake to hold the vehicle before starting to move.
Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the vehicle from moving. This gives you time to take your foot off the brake, let the clutch out on a manual transmission vehicle, and gently depress the accelerator to get the vehicle moving again. If you do not depress the accelerator pedal and get the vehicle moving again within this time, the brakes will release and the vehicle will roll downhill. Furthermore, if any requirement for engaging Hill Hold is no longer met while the vehicle is stopped, Hill Hold disengages and the brakes are automatically released and will no longer hold the vehicle.
Hill Hold is activated automatically when points 1 to 3 are met at the same time:

Step Manual transmission Automatic transmission
1. Hold the stopped vehicle on an incline with the foot or parking brake.
2. The engine must be running “smoothly.”
3.
A manual transmission vehicle must be in 1st gear (1) if headed up a hill or in Reverse (R) if backing up a hill; you must hold the clutch down and the foot brake must be depressed to keep the vehicle from moving.
An automatic transmission vehicle must be in Reverse (R), Drive (D), or Sport Drive (S) and the foot brake must be depressed to keep the vehicle from moving.
4.
To drive off, take your foot off the brake pedal as you let the clutch out and gently depress the accelerator within 2 seconds. If the accel-erator is not depressed, the brakes will re-lease automatically.
To drive off, take your foot off the brake pedal and gently depress the accelerator within 2 seconds.

Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met.
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x If the driver door is opened.
x Automatic transmission vehicles: If the transmission is in Neutral (N).
x Automatic transmission vehicles: If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that, the brakes will be released and the vehicle can roll down the hill.

WARNING
Even if empty, portable fuel containers can leak and cause a fire and serious personal inju-ries, especially in a crash.
x For your safety, we strongly recommend that you do not travel with a portable fuel con-tainer in your vehicle.
x If, under exceptional circumstances, you must transport a portable fuel container, please observe the following:
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for exam-ple, in the luggage compartment or on top of the luggage compartment lid). Static electric-ity can build up while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and dur-ing filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact with the container. This will help prevent static electricity from discharging and causing a fire.
– Always observe local and state or provincial laws about the use, storage, and transpor-tation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as AN-SI/ASTM F852-86.
NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires, and wheel housings.
x Refueling with gasoline when your vehicle has a diesel engine or refueling with diesel fuel when your vehicle has a gasoline engine can cause very serious and expensive engine and fuel system damage that is not covered by any Volkswagen Limited Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. These fuels contain substances that can severely damage the fuel system and the engine if the engine is started.
x Vehicles with diesel engines must never be refueled or driven with gasoline, kerosene, heating oil, or other non-specified fuels that have not been expressly approved for use with the diesel engine. Other kinds of fuel will cause serious damage to the fuel system and the engine that is not covered by any Volkswagen Limited Warranty.
Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly, following all applicable environmental regulations.
There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

slightly with light pressure to open the misfueling guard. If the misfueling guard cannot be opened this way, see the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the fuel system checked.
WARNING
Spilled fuel can cause fires, explosions, burns, and other severe injuries.
x Do not refuel from devices other than correct, undamaged standard diesel fuel pump noz-zles.
x Always stop refueling once the pump nozzle switches off so that the tank does not over-flow.
NOTICE
x It is your responsibility to put the right fuel in your vehicle and any damage that results from using the wrong fuel is not covered under the Emissions warranties or any other Volkswagen Limited Warranty.
x If you put any amount of the wrong fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
x If diesel fuel should get on any rubber hose, it must be wiped off immediately. The same applies if diesel fuel gets onto other parts of the vehicle, especially paint, tires, or a plastic part. Wash the contaminated vehicle parts right away with soap and warm water to help pre-vent leaks and serious damage.
NOTICE
Never force a fuel nozzle in the diesel misfueling guard. Forcing a fuel nozzle in the misfueling guard can damage it so that it can no longer help prevent misfueling.
x If you have problems inserting a diesel fuel nozzle, please check to make sure you are using the right kind of diesel fuel.
x If you must refuel with a non-standard diesel fuel nozzle, an adapter is available from Volkswagen to allow refueling. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Only use an adapter approved by Volkswagen for your vehicle.
x Remember that the nozzle on a portable fuel container will generally not open the misfueling guard. If you must refuel with a portable fuel container in an emergency, you can pour diesel fuel very slowly from a portable container into the fuel filler neck of your vehicle. The fuel will flow slowly past the misfueling guard and into the tank.
Fuel capacities

Octane rating
Octane rating indicates a gasoline's ability to resist engine-damaging “knock” caused by pre-ignition. Using the correct grade of gasoline is very important to help prevent engine damage and loss of engine performance.
The recommended gasoline octane rating for your engine is listed on a label inside of the fuel filler flap. This rating may be specified according to AKI (CLC) or RON (ROZ) standards.
If unleaded Premium grade gasoline is specified for your vehicle, then Volkswagen recommends using TOP TIER Detergent Gasoline with a minimum octane rating of 91 AKI (95 RON). For more infor-mation on TOP TIER Detergent Gasoline, please go to the official Web site, http://www.toptiergas.com.
The gasoline grades most commonly sold in the United States and Canada have the following octane ratings, which can usually be found on the filler pump:
x Premium grade: 91 to 96 AKI
x Regular grade: 87 to 90 AKI
Unleaded gasoline
Unleaded gasoline is available throughout the USA and Canada. Volkswagen recommends that you do not take your vehicle to places where unleaded gasoline may not be available.
Gasoline containing alcohol or MTBE
You may use unleaded gasoline blended with alcohol or MTBE (methyl tertiary butyl ether), commonly referred to as oxygenated fuels, if the blended mixture meets the following criteria:
Blends of gasoline and methanol (wood alcohol or methyl alcohol):
x Anti-Knock Index (AKI) must be 87 or higher.
x Blend must contain no more than 3% methanol.
x Blend must contain more than 2% co-solvents.
Blends of gasoline and ethanol (grain alcohol or ethyl alcohol):
x Anti-Knock Index (AKI) must be 87 or higher.
x Blend must contain no more than 15% ethanol.
Blends of gasoline and MTBE:
x Anti-Knock Index (AKI) must be 87 or higher.
x Blend must contain no more than 15% MTBE.
Seasonally adjusted gasoline
Many fuels are blended especially for winter or summer conditions. When seasons change, Volkswagen suggests that you buy fuel at busy stations where the seasonal adjustment is more likely to be made earlier.
WARNING
Starting fluids can explode and cause a run-away vehicle condition.
x Never use starting assist fluids.
NOTICE
x Never use fuel with an octane rating lower than 87 AKI/91 RON. Using lower octane fuel may cause expensive engine damage.
x Never use leaded gasoline! Leaded gasoline will severely damage your vehicle's catalytic converter.

Using diesel fuel with concentrations of methyl ester biodiesel higher than 20 % (B20), such as B100 is still contrary to the terms of your Emission warranties or any other Volkswagen Limited Warranty and remains strictly prohibited.
Biodiesel blends (up to B20) may be used in your Illinois registered TDI® Clean Diesel vehicle; howev-er, please be aware that biodiesel has characteristics that are different from other kinds of fuel, espe-cially petroleum-based fuels.
Biodiesel can attract water and also deteriorate with age. Small amounts of biodiesel can get into the engine oil, but unlike petroleum diesel, it does not evaporate over time. This can cause the oil level in the engine to rise and can affect the quality of the oil.
x Routinely check the engine oil level. A good time to do this is when you refuel, especially if you regularly do a lot of short distance or stop-and-go driving. This will help you see if the engine oil level is getting higher. (A rising oil level beyond the maximum indicator means an oil change is needed due
to the dilution of the oil in the system; a potential characteristic of biodiesel use) ⇒ page 306, Engine oil.
x If you ever notice that the engine oil level has risen or is above the maximum indicator, contact your authorized Volkswagen dealer, authorized Volkswagen Service Facility or Volkswagen Customer CARE to schedule an oil change – regardless of the time or mileage that has elapsed since you last had an oil change performed.
x Continue to follow the oil change intervals found in the Warranty and Maintenance booklet that came with your vehicle, and use only engine oil that expressly complies with Volkswagen quality standard VW 507 00.
x Refuel only at trusted, commercial fueling stations that are located near main highways. These stations are more likely to have “fresh” biodiesel fuels that have not aged significantly.
x If your vehicle will be in storage (or not driven) for several weeks or months, please completely fill the fuel tank. If possible, fill the tank with Ultra Low Sulfur Diesel fuel [ASTM D-975 standard Grade No. 2-D (S15)].
If you have additional questions about your Illinois registered TDI® Clean Diesel vehicle, please call or write to us at:
Volkswagen of America, Inc.
Attn: Customer CARE
3800 Hamlin Road, Auburn Hills, MI 48326
Tel.: 1-800-444-8982
WARNING
Starting fluids can explode and cause a run-away vehicle condition.
x Never use starting assist fluids.
NOTICE
x The vehicle's diesel engine was designed solely for use with ULSD fuel. For this reason, never use gasoline, heating oil, or other fuels that have not been expressly approved for use with the diesel engine. These fuels contain substances that will severely damage the fuel sys-tem and the engine. Such damage will not be covered by any Volkswagen Limited Warranty.
x If you put any amount of the incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
x If diesel fuel should get on any rubber hose, it must be wiped off immediately. The same applies if diesel fuel gets onto other parts of the vehicle, especially paint, tires, or a plastic part. Wash the contaminated vehicle parts right away with soap and warm water to help pre-vent leaks and serious damage.

x Damage to the engine and fuel system and performance problems caused by using fuels that are different from those specified above or by using “starting assist fluids” are not the responsibility of Volkswagen and are not covered under the Emission warranties or any other Volkswagen Limited Warranty.
x The vehicle is warranted to run on diesel fuel containing methyl ester biodiesel in concen-trations of 5 % or less. Never use methyl ester biodiesel in blend levels higher than 5 % (5 % methyl ester blends are sometimes designated or labeled as B5) unless your vehicle is regis-tered in Illinois. The properties of methyl ester biodiesel blends in levels greater than 5% will void coverage for related engine damage under the Emission warranties or any other Volkswagen Limited Warranty, unless your vehicle is registered in Illinois.
x Biodiesel especially in concentrations higher than B5, can attract water and also deteriorate with age. Small amounts of biodiesel can get into the engine oil, but unlike petroleum diesel, it does not evaporate over time. This can cause the oil level in the engine to rise and can affect the quality of the oil and if not detected and remedied promptly, will ultimately result in engine damage.

WARNING
Store AdBlue only in its closed original container and in a safe place.
x To reduce the risk of poisoning, never keep AdBlue in empty food or beverage containers that might mislead someone into drinking from them.
x Always store AdBlue outside the reach of children.
NOTICE
x Use only AdBlue or any Diesel Exhaust Fluid that expressly conforms to International Or-ganization for Standardization specification ISO 22241-1. Using a DEF that does not meet the requirements of ISO 22241-1 can seriously damage your vehicle’s engine.
x Never mix water or any other substances or additives with AdBlue. Damage caused by such additives will not be covered by any Volkswagen limited warranty.
x Never put AdBlue into the diesel fuel tank! Otherwise the engine may be damaged!
x Do not carry a refill container in the vehicle all the time or routinely. Due to temperature fluctuations and damage, the container could start leaking and the AdBlue could damage the vehicle interior.
Dispose of the refill container in an environmentally-responsible manner.
Appropriate AdBlue refill containers can be obtained from an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always follow commonly accepted safety practices and use common sense. Never risk personal injury.
x Never perform any work in the engine compartment unless you know exactly how to carry out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified work-shop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may re-sult from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant can cause serious burns. Always wait until you no longer see or hear steam or coolant escap-ing from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with push-button start, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter
button ⇒  Starter button.
– Always keep children and others away from the engine compartment and never leave them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot parts of the engine or exhaust system can cause a fire.