VOLKSWAGEN PASSAT 2003 Owners Manual

Booklet 3.2 Volkswagen Telematics by
to the
Talking to an OnStar Advisor is accomplished with a single
touch,
and is thereafter hands-free.
Fig . 11
the blue [
11
phone picks up your voice and the
Toll-free call
Auto m ati c no tific ati on
Services
fro m outs id e your
toll- free at:
(1-888-466-7827)
R em e
mber t o have your tio n Number (PIN) handy.
Automatic airbag notification
Center with your ex act lo cati on if any airbag
de plo ys . (V ehi cle e lectrical sys te m and lular serv ice must b e

3.2
Star
When you sign up with
You'll need your
in
order to provid e assis tanc e.
This can also be used for access to the
Subscrib er website, and for access to
V irtu al Ad visor9>. W hen u sing
y
our t o access the O nStarV irtual Advisor,
The
prov ides vario us service pl ans
signed to meet th e in div idual need s of
scribers. An servi ce plan is included
for a specific duration with each ve hicle at
time of purc h ase.
rized Volkswage n dealer, an Advisor
or on the Internet in order to determine the
services
that your pl an contain s.
9l USA m ode ls only
26 and Services
say the four digits in a natural way, without
pausing between dig its.
your is easy.
Star and provid e the Advisor with
your current number, and h e or sh e w ill assist you in selling up a new number.lfyou have
forgott en yo ur just call the w ill be
sent to yo u in the mail.
Thi s four digit is used to secure
from unauthorize d u se. you r for more
page 36.
Log in at:
www.vw .co m
(USA)
www .vw.ca
and select the link to

Center w ith your
veh ic le's location (a s long as cellul ar service
and th e vehicle's electrical syste m are
a bl e). An Adv isor will attempt to contact you
to assess th e nature of your emergency, and
then no tify the necessary em ergency services
provider.
Emergency services
Should yo u r equire emergency ass is tan ce,
press the emergency button and an Advisor
w
ill contact the nearest emer gency services
provider
with your exact location and your
request for help.
Roadside assistance
There's nothing worse than bei ng stranded
on the road with ca r trouble. No matter what
the proble m i s (flat tire, out of gas, or engine
troubl e), just call tact the help you need to get you quickl y back
on the road.
is a communication service, and will
cont act your Volkswagen 24 hour Roadsid e
Assistance provider.
There will be no charge for Roadside Assistance whil e your ve hicl e is
under warranty, and no charge for contacting
Road sid e Ass istance while you have an Star subscription.
Stolen vehicle tracking
doesn't just protect yo u, it protects
your ve hicle, too. If your vehicle is ever
s to l
en, just contact An Advisor will put you in touch with the authoriti es and aid
them in locating your vehicl e. Ask your insur- a
n
ce carrier about possible premium
list has been developed to
assist you
through most accident situations.
ance claim less stressful.
Remote door unlock
If yo
u've locked your keys in your vehicle, just
call at:
1-888-4-0nStar
(1- 888-466-7827)
a
nd an Adv isor will send a signal to unlock
your door. If you're having trouble locating
your vehicle,
seconds to open it,
can get exac t street
taurants, hote ls or ATMs.
RideAssi st
I f
you need a lift , anytime of the day or night, just call O nStar . An Advisor will contact
transportation and send it right to you.

Information and Convenience Services
Advisors have access to over seven mil­lion service listings including hotels, res ta u ­
rants, gas statio ns, deale rships, hospitals,
ATMs a
nd airports -more than Adv isors can eve n
assis t yo u w ith ho te l and restaurant reserva­
tion s.
two leve ls of con cie rge service: online and personal.
As an subscriber. you can use
www .vw.ca (Canada)
and select the link to
concierge a lso allows you to help
yo
urself u sin g online co ncie rg e serv ices, plu s
the op
tion to reac h a live Co ncierg e Adv isor
via
phone , the
not pay more than re tail va lue for
goods an d services, or current market va lue
for tick
ets, specia lty items o r unique services.
For yo u r co nven ie n
ce, you r cre d it card will
be billed for an y purch ases and /or shipping you auth orize.
car that you can s impl y by pressin g a
button and speaking. For page 16.
Canada (not

Bookle t 3.2
Applies to
Virtual Advisor.
As an
Adv isor. With
lis te n to it b ein g read and even re ply, without
Applies to only
the button.
respond <Ready>.
-
V irtual Advisor.
w heel or eyes off the
road.
With the press of the butto n and a few simple vo ice com ­
mands, yo u can browse the pre-selec te d
topi
cs from your profile whic h you estab­lis h e d on the we bsit e, or you can
s kip to
the subjects that interes t yo u.
To
find out more about Virtu al Adv isor or to set up your Virtual Advisor person al profile,
v isi t:
www.vw.com
www.vw.ca
and select the link to
your when reques ted. You can
disable this securi ty feature if yo u wis h .
L og in at:
www.v w.com
www.vw.ca
and select the lin k to

Getting
or for-the
lowing commands:
P lay the Tutorial,
W hat are my ch oices? or
Help.
Fo r a
com ple te up- to -date lis t of V irtual
scribe rs sect ion of th e s it e.
Exit
Advi sor
www.vw .com
www.vw.ca (Canada)
and select the link to
Note
The Advisor will b e improved, up-
d
ated and continuo u sly expanded to meet the needs of our subscrib ers, so v isit t h e web-
s ite
or use your Virtual Adviso r frequent ly to
l
earn about th e newest
-

3.2 by
Types of information
The following general catego ries will give you an overview of the
types
of information available to you.
General g'ories
Get my
page31
Get my Quotes
page32
News Get my News
33
E-Mai l Get my E-mail
page33
Weather 34
Entertainment Ge t my Entertain-
ment page 34
Traffic Get my Traffic
34
Applies to
and select the lin k to
Then click on the link to the
s ite .
visor content to your personal profile at the
website.
In the category Virtual Advisor can give you inform a­
tion
about various sports highlights.
-the button,
Virtual Advisor.
-
Get my Major League Look up Major Base ball League Baseball.
Hockey Look up professional hockey.

3.2 by OnStar
Category Command
Basketball Look up professional
basketball.
Football
Look up professional
football .
Go lf
Look up professional
golf .
Racing
Look up speedway racing.
Co
llege Sports Look up the
Look up bas-
ketb all
kctbal
l.
College Foot-Look up
ites at:
www.vw.com
www .vw .ca (Canada)
a
nd se lect the
The
the
respond <Ready>.
-
Get my Stock Quotes.
-
Look up a quote for any pub­
licly traded company .
32 OnStar
you can simply ask for a
quote for any

by OnStar
Applies to the market:
The
the
Get my News.
The categories are offered as
options :
Category Command
Headline News Look up Headline
News
Na ti
onal News Look up National News
World News Look up Wor ld
Business News Look up Business News
Look up Sports News
By using voice commands, OnStar Virtual Advisor allows you to
access your e-mails.
button,
respond <Ready> .
Get my new E-mail messages
or Get my old e-mail messages .
Say
Get rid of it or Throw it away.
You can also respond/reply to your e-mails
ju st by sayi ng R
eply and then recording your response. Your reply will be delivered to the
originator
of the message in an au d io format.
Every
Adviso r enrollee receives an
m ail account. Visit the Subscriber
Website, and set up your e-mail account.
OnStar

3.2
Applies to the market: USA
Weather
The
button, will
respond <Ready>.
-
Virtual Adv isor.
-Get my Weather.
The Virtual Adviso r w ill delive r a
weather forecast for the c urre nt location of
Applies to the
Advisor to
Get my l
ocal Weat her.
The forecast includes current temperatu re, daily high/low. tomorrow's predicted
h ig h /low, precipi tation forecast, and
usu al conditions.
T he V irtu al A dvi
sor can also provid e weather
i nfo rmation fo r other ci ties yo u have
nated in yo ur profil e, whi ch yo u can establis h
or m odify at th e subscrib er websit e.
the
Get my Entertainment.
Applies to the market: USA models
Traffic
You can get updates on te lev ision seri es,
soaps, result s. horoscopes, children's
entertainment and more .
You can access the A dvisor
The
the button,
respond < Ready>.
-Virtual Advisor.
-
wil l be adding the capabilit y to
vide yo u w ith up to 5 personalize d
ports. Access information about tion, accidents, road obstruc ti o ns and othe r
delays when yo u want.