Oil VOLKSWAGEN PASSAT 2011 Owner's Manual

Removing stains
When treating stains, it may be necessary to clean entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may be lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Pressure washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.

WARNING
Improperly lifting your vehicle with a workshop hoist or a floor jack can cause the vehicle to fall off and cause serious personal injury.
x Always read and heed the operating instructions from the floor jack manufacturer and legal regulations if necessary before using the floor jack to lift the vehicle.
x Never let anyone stay in the vehicle when it is being lifted or when it is off the ground.
x Always lift your vehicle only at the designated lift points shown in the illustrations
⇒ fig. 188 and ⇒ fig. 189. Not using the designated lift points can cause the vehicle to fall off the floor jack when heavy parts such as the engine or transmission are removed.
x Always make sure that the vehicle's lift points lie as flat as possible and centered on the carrier plates of the floor jack.
x Never start the engine when you have raised the vehicle on the floor jack. The engine vibrations and vehicle movements could knock the vehicle off the floor jack.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle.
x Never use the floor jack as a ladder or step ladder.
x Always make sure that the weight of the vehicle is not heavier than the lifting capacity of the floor jack and safety stands being used.
NOTICE
x To help prevent serious vehicle damage, never lift the vehicle by the engine oil pan, transmission housing, or by the front or rear axles or suspension.
x To help prevent damage to the underbody or chassis, always insert a rubber pad between the hoist and the lifting points. In addition make sure the lifting arms have enough clearance.
x The lifting arms should not touch side sills or other parts of the vehicle.

363
Loosening the wheel bolts
x Push the lug wrench over the wheel bolt all the way ⇒ fig. 208.
x Holding the lug wrench at the end, loosen the wheel bolt by turning it counterclockwise about 1
complete turn (360°) ⇒ .
Loosening the anti-theft wheel bolt (where applicable)
x Take the adapter for the anti-theft wheel bolt out of the vehicle tool kit.
x Push the adapter all the way over the anti-theft wheel bolt.
x Slide the lug wrench onto the adapter until it stops.
x Holding the lug wrench at the end, loosen the wheel bolt by turning it counterclockwise about 1
complete turn (360°) ⇒ .
Important information regarding wheel bolts
The design of rims and wheel bolts is matched to the factory-installed wheels. If different wheels are installed, wheel bolts with the right length and bolt head shape must be used. The attachment of the wheels and function of the brake system depend on this.
It may not be possible to use wheel bolts from different vehicles of the same model.
Where applicable: On a wheel with a wheel cover, the anti-theft wheel bolt must be installed at points
⇒ fig. 209 (2) or (3) in relation to the position of the tire valve (1). Otherwise, the wheel cover cannot be installed.
Wheel bolt tightening torque
Correctly tightened bolts for steel and alloy wheel rims should have a torque of 103 ft-lbs. (140 Nm). After changing a wheel, have the wheel bolt tightening torque checked right away with an accurate torque wrench.
Before you check the tightening torque, replace corroded and difficult-to-turn wheel bolts and clean the threads in the wheel hub.
Never grease or oil the wheel bolts and the threads in the wheel hubs. The bolts can come loose while driving if greased or oiled, even if tightened to the required torque.
WARNING
Improperly tightened wheel bolts can come loose while driving and cause you to lose control over the vehicle, resulting in accidents and serious injuries.
x Only use wheel bolts that belong your vehicle and to the wheel being installed.
x Never use different wheel bolts.
x Wheel bolts and wheel hub threads must always be clean, easy-to-turn and free of oil and grease.
x Only use the lug wrench that is supplied with the vehicle to loosen the wheel bolts.
x Loosen the wheel bolts only about 1 turn before lifting the vehicle with the jack.
x Never grease or oil the wheel bolts and the threads in the wheel hubs. The bolts can come loose while driving if greased or oiled, even if tightened to the required torque.
x Never loosen bolted connections on wheel rims with bolted rim rings.
x If the wheel bolts are not tightened to the proper torque, the wheel can come off the vehicle when it is moving. Extremely high torque can damage the wheel bolts and/or their threads.

Towing manual transmission vehicles
x Release the parking brake.
x Shift the transmission into Neutral (N).
x If possible, have the vehicle towed with the front wheels off the ground.
x If necessary, the vehicle can also be towed with the rear wheels off the ground ⇒ .
Towing automatic transmission vehicles
x Release the parking brake.
x Shift the transmission into Neutral (N).
x Tow the vehicle only with its front wheels off the ground ⇒ .
When not to tow your vehicle
If there is little or no oil in the transmission because of damage to your vehicle, it must be moved with the drive wheels off the ground. The vehicle can only be towed if its ignition is switched on and its electrical system is operating. In the following situations, the vehicle cannot be towed at all and must be transported on a flatbed truck or trailer:
x If the front and rear wheels cannot turn.
x If the vehicle battery is dead (because the electronic steering column lock engages and cannot be released).
x If you have to tow an automatic transmission vehicle more than 30 miles (50 km).
WARNING
It is not safe for children or other persons to ride in a vehicle that is being towed.
x Never let children or anyone else remain in the vehicle while it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its rear wheels off the ground. This can damage the automatic transmission.
x Never tow automatic transmission vehicle with the rear wheels off the ground.
x Tow manual transmission vehicles with the rear wheels off the ground only if it is certain that no transmission fluid can leak out.
heed the information and WARNINGS in the owner's manual of the vehicle being towed.