service mode VOLKSWAGEN PASSAT 2012 Owners Manual

DANGER
20 mm button cells and other lithium batteries will cause serious personal injury and even death within a short time if swallowed.
x Always keep hand-held remote control devices with batteries, spare batteries, as well as dead button cell and larger 20 mm batteries out of the reach of children.
x Get medical attention immediately if you suspect that a battery has been swallowed.
WARNING
Improper use of the HomeLink® Universal Transmitter can cause serious or even fatal personal injury.
x Garage doors operate with enough force to cause serious personal injury.
x Never let anyone get in the way of a garage door when it is opening or closing.
x When programming the HomeLink® Universal Transmitter, you may be operating a garage door or estate gate. Always make sure that people and objects are out of the way to help prevent serious personal injury or property damage.
x When operating the “training” button on a garage door opener with a rolling code, you will need to stand on a ladder or step-stool. Always take extra precautions to prevent falls and serious injury.
x Never use the HomeLink® Universal Transmitter with any garage door opener that does not have the safety stop-and-reverse feature, as required by federal safety standards. This includes any garage door opener model manufactured before April 1, 1982.
x A garage door opener that cannot detect an object, signaling the door to stop and reverse, does not meet current federal safety standards. Using a garage door opener without these features increases the risk of serious injury or death.
x Follow the installation manual and the included safety information from the manufacturer when using the remote-controlled garage door opener or electrical drive.
NOTICE
The wrong batteries can damage the hand-held remote control. Replace a dead battery with one that has the same voltage, size, and specifications.
Please dispose of old batteries properly and in an environmentally responsible manner. Always keep them out of the reach of children.
Certain batteries used in hand-held remote controls are classified as Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding proper disposal. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are damaged, have the belts replaced immediately with the correct replacement belts approved by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible damage. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the function of the inertia reel.
Warning light

Fig. 69 Warning light in the instrument cluster.

x Changing a wheel
WARNING
New tires or tires that are old, worn or damaged cannot provide maximum control and braking performance.
x Improper care and handling of tires and wheels can reduce driving safety and cause accidents and severe injuries.
x Install only radial tires of the same make, the same dimensions (tread circumference), and similar tread profile on all 4 wheels.
x New tires tend to be slippery and must be broken in. Always drive with special care for the first 350 miles (560 km) to help reduce the risk of losing control, a collision, and serious personal injuries.
x Check tire inflation pressure regularly when the tires are cold and always maintain the prescribed tire pressure. Low tire pressure can cause tires to get too hot, resulting in tread separation, sudden loss of pressure, and blowouts. Tires with excessively low pressure flex (bend) more, which can cause the tire to overheat and fail suddenly without warning.
x Check tires regularly for wear and damage.
x Never drive with worn or damaged tires (for example, tires with punctures, cuts, cracks, blisters, or bumps). Driving with worn or damaged tires can lead to loss of vehicle control, sudden tire failure including blowouts and sudden deflation, crashes, and serious personal injuries.
x Have worn or damaged tires replaced immediately.
x Never exceed the maximum speed rating or the maximum load rating of the tires on your vehicle.
x The effectiveness of the driver assistance systems and the braking support systems depends on the tire traction.
x If you notice unusual vibration or if the vehicle pulls to one side when driving, always stop as soon as it is safe to do so and check the wheels and tires for damage.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the bolts on wheels with bolted rim rings.
x Never mount used tires on your vehicle if you are not sure of their past use. Old, used tires and wheels may have damage that cannot be seen that can lead to sudden tire failure and loss of vehicle control.
x Tires age even if they are not being used and can fail suddenly, especially at high speeds, causing loss of vehicle control, accidents, and severe personal injuries. Tires that are more than 6 years old can be used only in an emergency and even then only with special care and at low speed.
For technical reasons it is usually not possible to use wheel rims from other vehicles. Even wheel rims from the same model may not fit properly. Check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility if necessary.

In most cases, you cannot use wheel bolts from a different vehicle. Even wheel rims from the same model may not fit properly.
Tires and wheel rims approved by Volkswagen have been matched precisely to your vehicle model and contribute considerably to good handling and safe vehicle performance.
Tightening Torque
Wheel bolts must always be installed with the correct tightening torque, Changing a wheel. The required tightening torque for your vehicle's wheel bolts is 103 ft-lbs (140 Nm). After changing a wheel, the bolt torque must be checked as soon as possible with an accurate torque wrench. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Wheel rims with bolted rim rings
Wheel rims with bolted rim rings have several parts. The parts are bolted together with special screws in a special process. This helps to ensure that they will work properly, prevent leaks, run true and safely. Damaged wheel rims must be replaced, and you must never take them apart or try to repair them yourself. Have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility
repair them for you ⇒ .
Wheel rims with bolted decorative covers
Light-alloy wheels may have interchangeable decorative covers attached to the rim with self-locking screws. If you want to replace damaged wheel covers, contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Using improper or damaged wheel rims can affect driving safety, cause accidents and severe personal injury.
x Use only wheel rims approved for the vehicle.
x Regularly check wheel rims for damage and replace them if necessary.
WARNING
Improper loosening and tightening of the bolts on wheel rims with bolted rim rings can cause accidents and severe personal injury.
x Never loosen bolted connections on wheel rims with bolted rim rings.
x Have all work on wheel rims with bolted rim rings performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
New and replacement tires

WARNING
Improper use of the remote start feature can cause fire, burns and other serious injuries.
x Always park the vehicle in a place that is vented to the outdoors and has a continuous exchange of fresh, outside air.
x Only use the remote start feature when no one is around or inside the vehicle.
x Always make sure that you can see the vehicle when the engine is running.
x Never leave children, disabled persons, anyone who cannot help themselves, or pets in the vehicle. The doors are locked when the engine is running with the remote start feature. Vehicle occupants would be trapped in the vehicle in an emergency and rescue from the outside would be delayed.
x Never start the engine if children or animals are inside the vehicle. When the engine is running, electrical equipment including electrical seat adjustment controls can be operated and cause serious injuries.
x Never start the engine or let it run in a garage, in an enclosed or confined area. Engine exhaust contains carbon monoxide, a poisonous, colorless and odorless gas. Carbon monoxide can cause dizziness, nausea, unconsciousness and even death.
x Always make sure that the area where the engine runs in the remote start mode is well ventilated. Carbon monoxide in a garage or other enclosed area can cause dizziness, impair the ability to drive, and even result in unconsciousness.
x Never start the engine when the vehicle is covered with a protective cover. Hot vehicle components and exhaust could ignite the protective cover.
x Never start the engine near combustible or explosive materials. The exhaust could ignite flammable materials.
NOTICE
x Do not use the remote start feature if the engine Malfunction Indicator Light (MIL), Indicator lights, has come on, smoke or unusual smells come from the vehicle, an unusual or unexpected operating condition occurs and the condition has not been diagnosed and corrected. Please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Remote start is possible when one or more windows are open. Always remember that unauthorized access to the vehicle through open windows as well as operation of HomeLink®, including access to your garage or other property, is possible when the engine is running in remote start mode. Always make sure that all of the windows are securely closed to help prevent unauthorized access to the vehicle, its features and contents.
Using the remote start feature can increase fuel consumption and drain the vehicle battery.
Use of the remote start feature may be regulated or prohibited in some areas. In some areas you may be required to be able to see the vehicle when it is running in remote start mode. Please inform yourself about state and local requirements that may apply and be sure to follow them when using the remote start feature.
Various vehicle functions, such as the low beam headlights and the windshield wipers, are disabled when the engine is running during a remote start.

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the heating and ventilation systems as well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and recirculation mode is on, condensation can quickly form on the windows and greatly reduce visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents, collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation a long period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to help prevent more damage. Have the air conditioner checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation system can leave residue on the evaporator and on the dust and pollen active carbon filter, resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor) switched on. Press the A/C button. The indicator light in the button must come on.
When it is very hot and humid outside, water condensation can drip from the air conditioner evaporator and form a puddle under the vehicle. This is normal and does not indicate a leak.
Keep the air intake slots in front of the windshield free of ice, snow and leaves in order to maintain proper functioning of the heating and ventilation systems.
Maximum heating output and defrosting performance are not possible until the engine has reached operating temperature.

Check all wiper blades regularly. Wiper blades that grab and squeak must be replaced if worn or
damaged and cleaned if dirty ⇒ .
Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lifting and tilting windshield wiper arms
Move the wiper arms to the service position before lifting them away from the windshield Windshield wiper and washer.
It is not possible to lift the wiper arms away from the windshield when they are not in the service position.
When lifting or replacing a wiper blade on a window, grip it only by its mounting and not by the blade itself.
Cleaning the wiper blades
x Lift the wiper arm(s) away from the windshield.
x Using a soft cloth, carefully remove dust and dirt from the wiper blades.
x If the blades are very dirty, carefully clean them with a sponge or cloth ⇒ .
x Carefully fold the wiper arm back down onto the windshield.
Changing wiper blades
x Lift the wiper arm away from the windshield.
x Press and hold the release button ⇒ fig. 187 (1).
x While lifting the wiper blade in the direction of the wiper arm, pull off the wiper blade in the direction of the arrow. This may require moderate force.
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow until it latches.
x Carefully fold the wiper arm back down onto the windshield.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Waxing and polishing vehicle paint

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Check the condition of all safety belts regularly. If you notice that the safety belt webbing, hardware, retractor, buckle, or any other part of the safety belts is damaged, immediately have an authorized Volkswagen dealer or authorized Volkswagen Service Facility replace the safety belt with the correct replacement belt for your vehicle model and model year.
x Never use chemical cleaning agents, solvents, or any substance that may damage or weaken the safety belt webbing or any other parts of the safety belt. Never let the belts come into contact with corrosive fluids or sharp objects. Otherwise, the safety belt webbing will be significantly weakened.
x After cleaning, always give the safety belts time to dry completely before letting them retract. The moisture can damage the retractor and keep it from working properly.
x Never let foreign objects or liquids get into the safety belt latch. This could prevent the belt buckles and safety belts from working properly.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible damage. Anchorages that have been loaded must also be inspected.