service VOLKSWAGEN PASSAT 2015 B8 / 6.G User Guide

WARNING
Application software and Volkswagen Car-Net services that are unsuitable or improperly used can cause accidents, serious personal injury and vehicle damage.
x Volkswagen Car-Net services can be used only where adequate cellular and GPS signals are available
x Volkswagen recommends using only services and application software that are provided by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.
x Protect the mobile device and its application software from misuse.
x Never modify application software and Volkswagen Car-Net services.
x Always read and heed the operating instructions for the mobile device.
WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application software and Volkswagen Car-Net services while driving can distract the driver from traffic.
x Always drive attentively and responsibly.
NOTICE
The system does not support simultaneous Volkswagen Car-Net and mobile phone calls via the mobile phone package.
x When a Volkswagen Car-Net service is accessed through the 3-button module call buttons any calls on a mobile device connected to the vehicle’s mobile phone package will be automat-ically disconnected.
x Initiating or accepting a call on a mobile device connected to the vehicle's mobile phone package could end any connection to the Volkswagen Car-Net Response Center made through the •, > or • buttons.
x Calls on a mobile device connected to the vehicle's mobile phone package cannot be ac-cepted or initiated during an automated emergency connection to the Volkswagen Car-Net Response Center; for example, because an airbag has deployed.

d Make sure that the floormat on the driver side is properly fastened and cannot interfere with the pedals.
d Assume a proper seating position before the vehicle starts to move and keep this position while
driving. Make sure that all passengers do the same ⇒  Adjusting the seating position.
d Properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all
times while driving. Make sure that all passengers do the same ⇒  Safety belts.
d Only transport as many passengers as there are seats and safety belts available.
d Never drive if your driving ability has been impaired, for example, by medication, alcohol, or illegal drugs.
d Never let passengers or phone calls distract you while driving and never take your attention off the road while using vehicle software or adjusting vehicle equipment or accessories.
d Always adapt your speed and driving style to visibility, weather, road, and traffic conditions.
d Always obey traffic laws and speed limits.
d On long trips make frequent rest stops – at least once every 2 hours.
d Secure animals in the vehicle with a system that corresponds to their weight and size.
WARNING
Always observe traffic rules and posted speed limits and use common sense. Your good judgment can mean the difference between arriving safely at your destination and being seri-ously injured in a crash or other kind of accident.
Regular service and maintenance of your vehicle is important both for operational and driving safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance inter-
vals in the ⇒ Booklet Warranty and Maintenance, especially for changing the brake fluid. Hard use, frequent stop-and-go driving, driving in very dusty areas, trailer towing, and other factors may make it necessary to have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for more information.
Driving in other countries

d Are engine oil (⇒ Engine oil) and other operating fluids that meet Volkswagen quality and perfor-mance requirements available where you will be driving? For more information, please see
⇒ Booklet Warranty and Maintenance.
d Does the factory-installed navigation system work in the countries where you will be driving, and is navigation data available?
d Are special or heavy-duty tires necessary for the kind of driving expected?
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads

Remote start feature
Press the button (3) to activate the remote start feature ⇒  Starting and stopping the engine.
Replacement vehicle keys
The vehicle identification number is required to get a replacement key or an additional remote control vehicle key.
Up to 8 vehicle keys, each of which must be properly cut, coded, programmed, and synchronized, can be used with your vehicle.
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec-tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that is not coded, even if the key bit was cut correctly.
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal-ers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and lock-smiths which are qualified to make remote control vehicle keys.
Each vehicle key must be programmed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility in order for it to work with your vehicle.
To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at (1-800-822-8987).
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons ⇒  Vehicle key set or the power locking buttons ⇒  Un-locking and locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage compartment lid is opened in this span of time, the vehicle is automatically locked afterwards.

x From the inside with the power locking button ⇒  Unlocking and locking the vehicle from the inside.
Special functions of the power locking system can be activated or deactivated via the Convenience
submenu in the Settings menu on vehicles with the Premium instrument cluster ⇒  Volkswagen Information System or by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The doors, the luggage compartment lid, and the fuel filler flap can be locked manually if the remote vehicle key is not working.
Automatic locking (Auto lock)
The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle
is locked, the indicator light 1 lights up in the power locking button ⇒ fig. 39.
Automatic unlocking (Auto unlock)
All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P) or the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light 1 goes out in the power locking button when the doors
unlock ⇒ fig. 39.
Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Press the power locking button 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off. OR: Remove the vehicle key from the ignition. – Lock the vehicle with the remote control vehicle key.

If the vehicle key buttons ⇒  Vehicle key set or one of the power locking buttons ⇒  Unlocking and locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage compartment lid is opened during this time, the vehicle is automatically locked afterwards.

x Remove the cover cap from the concealed lock cylinder on the driver door ⇒  Manually unlocking and locking the driver door.
x Turn the vehicle key bit in the lock of the driver door to the closing position and hold it there ⇒  Power locking system. The power sunroof now closes. Release the vehicle key in order to stop the process.
x On vehicles with Keyless Access, using the door handle sensors ⇒  Power locking system.
Convenience closing first closes the windows and then the power sunroof. All turn signals blink once to confirm that the windows and power sunroof are closed.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power win-dows for several minutes after the ignition is switched off as long as the driver or front pas-senger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection will not work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away.
Power window pinch protection

WARNING
Without pinch protection, the power sunroof will close with enough force to cause serious personal injury.
x Always be careful when closing the power sunroof.
x Always make sure that no one is in the way when overriding the pinch protection to close the power sunroof!
x Pinch protection cannot prevent fingers or other parts of the body from being pressed against the edge of the roof; injuries may result.
Pinch protection is also active during convenience closing of the windows and the power sunroof
⇒  Convenience closing.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Initializing the power sunroof

Fig. 51 In the headliner: Sunroof rotary switch.

WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
x Always make sure that no one is in the way of the power sunroof when it is closing.
x Always take all vehicle keys with you when leaving the vehicle.
x Never leave children or persons requiring assistance unattended in the vehicle, especially if they have access to the vehicle key. Unsupervised use of the remote control vehicle key can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
x The sunroof can still be opened or closed for a short period after the ignition has been switched off, as long as the driver or passenger door is not opened.
WARNING
Closing the sunroof without pinch protection can cause severe injuries.
x Always be careful when closing the sunroof.
x Always make sure that no one is in the way when overriding pinch protection to close the sunroof.
x Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame, thereby causing injury.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Certain batteries used in hand-held remote controls are classified as Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding proper disposal. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

WARNING
Always adjust seat, safety belts, and head restraints properly before driving and make sure that all passengers are properly restrained.
x Push the passenger seat as far back as possible. Always be sure that there are at least 10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
x Always adjust the driver's seat and the steering wheel so that there are at least 10 inches (25 cm) between your breastbone and the steering wheel.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee area must be at least 4 inches (10 cm).
x If these requirements cannot be met for physical reasons, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment is available.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv-er's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag in-flates.
x Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help protect you in a collision.
x Never drive with backrests reclined or tilted back farther than necessary to drive comfort-ably. The farther back the backrests are tilted, the greater the risk of injury caused by incor-rect positioning of the safety belts and improper seating position.
x Never drive with the front seat passenger backrest tilted forward. If the front airbag de-ploys, the front backrest can be forced backward and injure passengers on the rear seat.
x Sit as far back as possible from the steering wheel and the instrument panel.
x Always sit upright with your back against the backrest with the front seats properly ad-justed. Never lean against or place any part of your body too close to the area where the air-bags are located.
x Rear seat passengers who are not properly seated and restrained are more likely to be seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
x Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and you could lose control of the vehicle. In addition, you will not be in the correct seating posi-tion while adjusting the seats.
x Adjust the front seat height, angle and longitudinal direction only if the seat adjustment area is clear.
x The adjustment of the front seats must not be restricted by things in the footwell in front or behind the seats.
Examples of improper seating positions