VOLKSWAGEN T-ROC 2019 Owners Manual

pping the engine
Ignition lock

Fig. 99 To the right of the steering wheel: positions of the vehicle key in the ignition lock.
When there is no vehicle key in the ignition lock, the steering column lock may be activated.
Vehicle key positions Fig. 99
Ignition switched off. The vehicle key can be removed.
Ignition switched on. Steering lock can be released. The diesel engine is pre-heated and the
indicator lamp lights up yellow.
Depress the brake pedal when the indicator lamp lights up green. Start the engine. Release
the vehicle key as soon as the engine starts. Once released, the vehicle key moves back to position
Fig.
0
Ignition switched on warning
A warning message appears in the instrument cluster display if the driver door is opened while the
ignition is switched on. A signal tone may also be given.
The warning is a reminder that the ignition must be switched off before leaving the vehicle.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and
electrical equipment such as the window controls can be operated. This can cause serious injury.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
They could become trapped in the vehicle in an emergency and may not be able to get themselves
to safety. For example, locked vehicles may be subjected to very high or very low temperatures
depending on the season. This can cause serious injuries and illness or fatalities, especially in the
case of small children.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and you will no longer be able to steer the vehicle.

Only attach light objects weighing less than 100 g to the vehicle key.

NOTICE
The 12-volt battery may be discharged unintentionally and prevent the engine from restarting if the
ignition is switched on while the engine is switched off.
Always switch off the ignition before you leave the vehicle.

For vehicles with DSG dual clutch gearbox in some markets: if the vehicle key cannot be
removed from the ignition lock when the vehicle is stopped, move the selector lever to P. If
necessary, press the lock button in the selector lever and then release it.
Starter button
The starter button replaces the ignition lock (Press & Drive).

Fig. 100 In the lower section of the centre console: starter button for starting the engine.
The starter button is used to start the vehicle (Press & Drive).
The vehicle can be activated only if there is a valid vehicle key in the vehicle.
When leaving the vehicle, the electronic steering column lock will be activated when the ignition is
switched off and the driver door is opened Steering
Switching the ignition on and off
Press the starter button once without depressing the brake or clutch pedal
Automatic ignition switch-off
The ignition switches off automatically after a short time if the driver moves away from the vehicle
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights
can be switched off manually or by locking the vehicle Lights
Automatic ignition switch-off in vehicles with a start/stop system

off automatically when engine stop is active when the vehicle is stationary:
The driver seat belt has been unfastened.
No pedals are depressed.
The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on,
the side lights remain switched on and lit for approximately 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately five seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.

WARNING
Unintentional vehicle movements can cause serious injury.
Do not depress the brake or clutch pedal when the ignition is switched on as the engine will start
immediately.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Children or unauthorised
persons could lock the vehicle, start the engine, switch on the ignition or operate electrical
equipment such as the electric windows.

Before leaving the vehicle, always switch off the ignition manually and observe any information
shown on the instrument cluster display.

Leaving the vehicle stationary for long periods with the ignition switched on can discharge the 12-
volt vehicle battery so that the engine can no longer be started.
Starting the engine

Fig.
0
switched on.
Vehicles with a starter button: press the starter button once. The ignition is switched on.
Vehicles with a diesel engine: during the diesel engine preheating phase, the indicator lamp
lights up in the instrument cluster.
Depress and hold the brake pedal until the electronic parking brake has been switched off.
Vehicles with manual gearbox: fully depress the clutch pedal and hold it until the engine has
been started. Move the gear lever to neutral position.
Vehicles with DSG dual clutch gearbox: move the selector lever to position P or N.
Vehicles with ignition lock: turn the vehicle key to position Fig.
0do not depress the
accelerator.
Release the vehicle key once the engine has started.
Vehicles with a starter button: press the starter button Starter buttondo not depress the
accelerator. There must be a valid vehicle key in the vehicle before the engine can be started.
If the engine does not start immediately, switch off the starter and try again after about a minute.
Vehicles with starter button: perform an emergency start if necessary No valid vehicle key
recognised
Vehicles with starter button: the starter button is deactivated if the vehicle was locked with the
vehicle key. If you are in the vehicle and need to start the engine, unlock the vehicle first or perform
an emergency start No valid vehicle key recognised
Switch off the electronic parking brake if you wish to pull away.

WARNING
The risk of serious injury can be reduced with the engine running or when starting the engine.
Never start or run the engine in unventilated or enclosed spaces. The exhaust fumes contain carbon
monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose
consciousness. It can also cause death.
Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the
vehicle, or are leaking out of the vehicle, e.g. as the result of damage.

has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire and serious injuries.
Never use a start booster. Start boosters could explode and cause the engine to suddenly run at high
revs.

WARNING
Never leave the engine running if you leave the vehicle unattended, particularly if a gear or position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire or serious injuries.

WARNING
Start boosters could explode or cause the engine to suddenly run at high revs.
Never use a start booster.

NOTICE
The starter and the engine can be damaged if you attempt to start the engine while the vehicle is in
motion or if the engine is started again immediately after it has been switched off.
When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the
engine.
Do not push start or tow start the vehicle. Unburnt fuel could damage the catalytic converter.

NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key in the
ignition lock in position Fig.
0for driving or tow-starting, e.g. when the fuel tank is empty.
This could cause damage to the starter.
Fill up with fuel if necessary Fuel types and refuellingor jump start the vehicle Jump starting
If the engine does not start, seek expert assistance.

Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as
there is good visibility through the windows. This helps the engine reach operating temperature
faster and reduces emissions.

h power consumption are switched off temporarily when the engine is
started.

The engine cannot be started with the starter button, for example, if the button cell in the vehicle
key is weak or flat. In this case, use the emergency start function No valid vehicle key recognised

When starting from cold, the engine may be a little noisy for the first few seconds. This is quite
normal, and no cause for concern.

At outside temperatures of less than +5

The brake servo will not work when the engine is switched off. More force is required on the brake
pedal to stop the vehicle.
If the vehicle key is removed from the ignition, the steering lock may activate and you will no longer
be able to steer the vehicle.

WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle so that parts of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel etc.
Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic
converters, heat shields or particulate filter.

NOTICE
If the vehicle has been driven at high load for a long period, the engine can overheat when it is
switched off. In order to avoid damage to the engine, allow the engine to run in neutral position for
approximately 2 minutes before switching it off.

After the engine is switched off, the radiator fan in the engine compartment may run on for some
minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator fan
will switch itself off automatically.
Electronic immobiliser
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the vehicle key. The immobiliser is automatically deactivated by this when a valid
vehicle key is inserted in the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with Keyless Access, the vehicle key must be outside the vehicle.
The engine can be started only using a Volkswagen Genuine vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership.

Problem-free operation of the vehicle is guaranteed only with Volkswagen Genuine vehicle keys.
Troubleshooting

Fig. 101 On the right-hand side of the steering column: emergency start function in vehicles with the
keyless locking and starting system Keyless Access.
Fault in engine management system
The indicator lamp lights up yellow.
Fault in the engine management system.
The engine should be checked by a qualified workshop as soon as possible.
Engine speed limited
The indicator lamp lights up yellow.
The engine speed was limited to prevent the engine from overheating.
The engine speed is shown on the instrument cluster display.
The engine speed limitation will be cancelled again in the following cases:
Engine is no longer in a critical temperature range.
Foot is taken off the accelerator.
together with engine speed limitation due to fault in the engine management system
The indicator lamps light up yellow.
Engine speed limitation is activated due to a fault in the engine management system.
Make sure that the displayed engine speed is not exceeded.
The engine should be checked by a qualified workshop as soon as possible.
Glow plug system/engine management system
Vehicles with diesel engine:
The indicator lamp lights up yellow.
When the diesel engine is being pre-heated, the indicator lamp lights up in the instrument cluster for
a few seconds.

There is a fault in the engine management system.
The engine should be checked by a qualified workshop as soon as possible.
Vehicle key cannot be removed from the ignition lock
An unauthorised vehicle key has been inserted in the ignition lock.
Remove the vehicle key as follows:
Vehicles with DSG dual clutch gearbox
Press the lock button in the selector lever and release.
Remove the vehicle key from the ignition lock.
Vehicles with a manual gearbox
Remove the vehicle key from the ignition lock.
No valid vehicle key recognised
A corresponding display will appear in the instrument cluster.
If the button cell in the vehicle key is weak or discharged, it is possible that the vehicle key will not
be recognised.
In this case, you will need to perform an emergency start:
Depress and hold the brake pedal.
Hold the vehicle key to the right of the steering column trim directly after pressing the starter button
Fig. 101
The ignition is switched on automatically, and in some cases the engine is started.
Engine cannot be switched off
The engine cannot be switched off by briefly pressing the starter button.
In this case it is necessary to perform an emergency switch-off procedure:
Press the starter button twice within a few seconds or press and hold once.
The engine will switch off automatically
Engine cannot be started
A corresponding message will be displayed in the instrument cluster if an unauthorised vehicle key is
used or there is a system fault.
Use an authorised vehicle key.
If the problem persists, seek expert assistance.

Fig. 102 In the upper part of the centre console: button for the start/stop system.
The start/stop system automatically switches the engine off when the vehicle is coming to a stop
and when stationary. When required, the engine restarts automatically.
Switching on the start/stop system
The function is automatically activated every time the ignition is switched on. The instrument cluster
display will show information about the current status.
Further information on start/stop mode can be accessed in the Infotainment system using the
button or function button and the Vehicle, Selection, Vehicle status function buttons. This
information also applies to coasting.
Always switch off the start/stop system manually when driving through water.
Indicator lamps
If the indicator lamp lights up, the start/stop system is available and automatic engine stop is
active.
If the indicator lamp lights up, the start/stop system is not available or the start/stop system has
started the engine automatically Conditions for an automatic restart
The display on the instrument cluster may show the status of the start/stop system.
In addition, start/stop information on the current status of the start/stop system can be displayed as
required in Infotainment systems with a navigation function. Touch the i in the start/stop
information to obtain further information on the status.
Vehicles with a manual gearbox
Disengage the gear and release the clutch pedal when the vehicle is coming to a stop, or when it is
stationary. The engine is stopped.
Depress the clutch pedal to restart the engine.
Important preconditions for automatic engine switch-off
The driver is wearing their seat belt.
The driver door is closed.