check engine VOLKSWAGEN TIGUAN 2011 Owner's Manual

x Refill engine coolant only up to the top edge of the marked fill range ⇒ fig. 172. Excess engine coolant may forced out of the engine cooling system when it gets hot and cause damage.
x In the case of significant engine coolant loss, refill engine coolant only when the engine is completely cooled down. Significant engine coolant loss is a sign of leaks in the cooling system. Have the engine cooling system checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the engine may be damaged!
x When changing or topping off operating fluids, make sure that you pour the fluids into the correct reservoirs. Serious malfunctions and engine damage can result if you pour operating fluids into the wrong reservoir.

Lights up Possible cause Proper response
B Engine control/monitoring system malfunction (engine Malfunction Indicator Light - MIL).
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.


Flashes Possible cause Proper response
B Misfire, which can damage the catalytic converter.
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
As long as the indicator lights B or %0# are on, expect engine malfunctions, increased fuel consumption and loss of engine efficiency.
Catalytic converter

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle.(out of range). – Buttons have been pressed too many times.
– Replace battery in the remote control key – Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking support systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range – Change light bulbs – Switch on low beams

Description Possible causes among others Possible remedy
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy accelerator pedal”.
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected
Tire pressure too low. Adjust tire pressure
Driving in the mountains. No direct corrective action possible.
Towing a trailer or driving with a roof rack. – Check use. – Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.

Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ :
1. Park the vehicle at safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the  switch ⇒ fig. 181.
3. Apply the electronic parking brake to help prevent the vehicle from moving ⇒  Braking and parking.
4. Shift the transmission into Park (P) (automatic) or Neutral (manual only)
5. Stop the engine and remove the key from the ignition switch ⇒  Starting and stopping the engine.
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
WARNING
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot. They can cause fires and serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
NOTICE
To help prevent damage to the vehicle if you should have to push it a short distance by hand, never push against spoilers, lights, body panels, windows, or similar parts. Concentrating force on these parts of the vehicle can cause expensive damage that may not always be obvious right away.

WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise, get expert assistance.
x Always switch the engine off, apply the electronic parking brake, and shift the transmission into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or similar things.
x If you are towing a trailer, always unhitch it from your vehicle before starting to change the wheel. Always apply the trailer brakes firmly and make sure the trailer cannot move unintentionally.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System (TPMS) ⇒  Tire Pressure Monitoring System (TPMS).
Preparations for changing a wheel

WARNING
Improper use of your vehicle jack can cause the vehicle to fall off the jack leading to serious personal injury. To help reduce the risk of serious personal injury:
x Use only jacks approved by Volkswagen for the vehicle. Other jacks might slip, even those approved for other Volkswagen models, but not for your vehicle.
x Always set up the jack on firm and level ground. The vehicle may slip off the jack if the jack is resting on soft or sloping ground. If necessary place a sturdy board under the jack.
x On a hard, slippery surface (such as a tiled floor), use an anti-skid rubber mat or something similar to prevent the jack from slipping.
x Position the jack only at the described vehicle lift points. Before you raise your vehicle, always make sure the jack claw properly grips the vertical rib under the sill so that the jack
does not slip off when you are raising the vehicle ⇒ fig. 197.
x Never have any part of your body (such as your arm or leg) under the vehicle when it is supported by the jack. Never let other persons have any part of their body under the vehicle, either!
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle.
x Never lift the vehicle when it is tilted or inclined to one side or the engine is running.
x Never lift the vehicle when more than one tire is flat or damaged.
x Do not start the engine while the vehicle is supported by a jack. Engine vibrations may cause the vehicle to slip off the jack.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Changing a wheel

Fig. 198 Changing a wheel: Remove previously loosened wheel bolts using the screwdriver handle.

WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
NOTICE
Always insert and remove lamps carefully to avoid damage to the vehicle paint or to other parts of the vehicle.
Replacing light bulbs in the Halogen headlight

Fig. 204 In the engine compartment: Cover 1 on the left headlight for the low beam bulb holder 3 and cover 2 for the parking light bulb holder 4, turn signal bulb holder 5 and high beam or daytime running light bulb 6.

Before removing the jumper cables
1. Switch off the headlights (if they are on).
2. In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected.
Removing jumper cables
With the engine running, remove the jumper cables in reverse order to the way they were connected.
1. Disconnect the black (-) cable from the vehicle with the dead battery.
2. Disconnect the black (–) cable from the other vehicle (vehicle with the good battery).
3. Disconnect the red (+) cable from the other vehicle (vehicle with the good battery).
4. Disconnect the red (+) cable from the vehicle with the dead battery.
5. Close the battery cover as the case may be.
WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒  12 Volt vehicle battery.
x Always wear proper eye protection. Never lean over the vehicle batteries.
x Attach the jumper cables in the correct order: first the positive cable, then the negative cable.
x Never connect the negative cable from the vehicle providing starting assistance to parts of the fuel system or to the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Check the battery acid level indicator window on the vehicle battery. Use a flashlight, never a match, cigarette lighter, or other open flame. If you cannot see the color of the window clearly, or if it is light yellow or colorless, do not jump-start the vehicle. Get expert assistance.
x Avoid electrostatic discharge in the vicinity of the vehicle battery. Sparks may cause the hydrogen gas escaping from the vehicle battery to ignite.
x Never jump-start a vehicle with a battery that is damaged or frozen or that was frozen and has thawed. The battery can explode. Replace the battery instead.
x Always follow the instructions of the jumper cable manufacturer.
x Always make sure that the battery providing starting assistance has the same voltage as the dead battery (12 V) and about the same capacity (see battery label).
x Batteries give off explosive hydrogen gas. Always keep fire, sparks, open flame and smoking materials away from batteries.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery. The hydrogen gas from the battery is explosive.
x Never short out the battery terminals by connecting the positive (+) and negative (–) terminals with each other.

x Shift the gearshift lever to Neutral
x Do not tow faster than 30 mph (50 km/h).
x Do not tow more than 30 miles (50 km).
Towing automatic transmission vehicles
Check whether your vehicle can be towed at all; see below When not to tow your vehicle.
If yes, note the following for the towed vehicle:
x Put the transmission in Neutral (N).
x Do not tow faster than 30 mph (50 km/h).
x Do not tow more than 30 miles (50 km).
x When a commercial tow truck is being used, the vehicle must only be towed with the front wheels lifted off the ground.
x Follow the special instructions for towing vehicles with all-wheel drive (4MOTION).
Towing vehicles with all-wheel drive (4MOTION)
Vehicles with all-wheel drive (4MOTION) should be towed with a tow bar or a tow rope. If the vehicle is towed with the front or rear axles lifted off the ground, the engine must be switched off. Otherwise the powertrain may be damaged.
When not to tow your vehicle
In the following situations, the vehicle cannot be towed and must be transported on a flatbed truck or trailer:
x If transmission fluid has leaked out of the transmission.
x If there is little or no oil in the transmission because of damage to your vehicle, it must be moved with the drive wheels off the ground.
x If the front and rear wheels cannot turn.
x When the vehicle battery is dead, since the steering may remain disabled, and it may not be possible to release the electronic steering column lock and the electronic parking brake.
x If you have to tow an automatic transmission vehicle more than 30 miles (50 km).
Towing other vehicles
x Obey all legal requirements.
x Read and heed all towing information in the owner’s manual for the other vehicle.
A vehicle can be towed only if the electronic parking brake and the electronic steering column lock can be released. In case of a power loss or malfunctions of the electrical system, the engine may have to be jump-started in order to release the electronic parking brake and the electronic steering column lock.