VOLKSWAGEN TIGUAN 2011 Owners Manual

Cleaning and changing the windshield wiper blades

Fig. 176 Changing the windshield wiper blades.

Fig. 177 Changing the rear window wiper blades.

Changing wiper blades
x Lift the wiper arm(s) away from the windshield.
x Press and hold the release button ⇒ fig. 176 (1) and pull off the wiper blade in the direction of the arrow.
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow until it latches.
x Carefully fold the wiper arm back down onto the windshield.
Changing the rear window wiper blade
x Lift the wiper arm away from the rear window.
x Rotate the wiper blade 90°.
x Support the wiper arm with one hand.
x Pull the release on bracket in the direction of the arrow ⇒ fig. 177 (1). This may require a moderate force.
x Fold back the wiper blade in the direction of the arrow (2) this will create a gap between the wiper arm and the latch (3) (magnifying glass).
x Pull the wiper blade to the direction of the vehicle outside (direction of arrow) (4).
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow (4) until it latches.
x Support the wiper arm with one hand.
x Slide the release in the opposite direction of the arrow (3) in order to secure the wiper blade.
x Carefully fold the wiper arm back down onto the window.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield and the rear window.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Waxing and polishing vehicle paint

Polishing
Polish your vehicle if the paint has lost its shine and the gloss cannot be brought back with wax.
The vehicle must be waxed after polishing if the polish used does not contain wax compounds to seal the paint.
NOTICE
x To help prevent damage, do not use hard wax or polish on matte-finished parts, plastic parts, headlights or rear lights.
x Do not wax or polish your vehicle if it is dirty, or in a sandy or dusty place.
Caring for and cleaning chrome and aluminum parts

If road salt and brake dust are not removed regularly, they can corrode the metal.
Use an acid-free detergent specifically designed for light alloy wheels. Do not use car polish or other abrasive products.
If the protective coating is damaged, for example by stone impact, repair the damaged area right away.
Caring for rubber door and window seals

Dirt and debris can impair the function of the power sunroof
The power sunroof only works when the ignition is on. You can still open or close the power sunroof for several minutes after you switch off the ignition, as long as the driver or front passenger door has not been opened.
Moving the sunshade to the cleaning position
x Park the vehicle safely.
x Open the power sunroof completely
x Press and hold the button ⇒ fig. 178 (2) for about 5 seconds until the sunshade is completely closed.
x If the sunshade is heavily soiled, carefully clean it with a cloth and warm water.
NOTICE
Close the power sunroof completely before driving off. Driving with the sunshade in the cleaning position can lead to damage to the vehicle.
NOTICE
Do not attempt to clean the drain tubes for the power sunroof. This could result in vehicle damage caused by punctured or damaged drain tubes.
Remove leaves and other objects from the sunroof guide rails regularly either by hand or using a vacuum cleaner.
Undercoating

protection and damage electrical components, among other things. In addition, water could enter
directly into the vehicle interior through the plenum chamber ⇒ .
Never use a power washer to clean the engine compartment ⇒ .
If the engine compartment is extremely dirty, have it cleaned professionally by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Plenum chamber
The plenum chamber is located in the engine compartment between windshield and engine, under a perforated cover. Outside air is taken into the vehicle interior from the plenum chamber via the climate control system.
Regularly remove leaves and other loose objects from the plenum chamber cover by hand or with a vacuum cleaner.
WARNING
Injuries, scalding, electric shock, accidents and fire hazards can occur while working on the engine or in the engine compartment!
x Before working in the engine compartment, be sure to familiarize yourself with the
necessary procedures and generally accepted safety precautions ⇒Working in the engine compartment.
x Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Spraying or pouring water (e.g. with power washer) into the plenum chamber can cause severe damage to the vehicle.
Wash the engine compartment only in special wash bays so that the oily dirt and fuel residue that are washed off the vehicle will not enter the sewage system. In some areas it illegal to wash the engine compartment anywhere other than at such specified locations.

Interior care and cleaning

NOTICE
x Vehicle care products containing solvents can cause irreparable damage to damage plastics and other vehicle the materials.
x Stains, dirt and other deposits that contain aggressive substances or solvents can corrode vehicle materials and cause permanent damage, even after brief contact with the surface.
x Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry.
x To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities.
Caring for upholstery

backrests can damage the vehicle electrical system and prevent the airbag system from working
properly ⇒ .
Electrical components and connectors that could be damaged by incorrect cleaning or handling are
installed in power seats and heated seats ⇒ . This can also result in damage to other parts of the vehicle electrical system.
For this reason, read and follow these cleaning instructions:
x Do not use pressure washers, steam cleaners, or cooling spray.
x Do not use detergent pastes or mild detergent solutions.
x Do not wet the surface completely.
x Only use cleaning products approved by Volkswagen.
x If you have questions or concerns, consult a professional cleaner.
x Before using any cleaning agent, familiarize yourself with instructions and warnings on the packaging.
x Vacuum upholstery, fabric trim, Alcantara® upholstery, and carpeting regularly with a suitable brush attachment.
x A soft sponge or a commercially available lint-free microfiber cloth may be used for general
cleaning ⇒ .
x Clean Alcantara® surfaces with a damp cotton or wool cloth or a commercially available lint-free
microfiber cloth ⇒ .
Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available dry-foam cleaner.
If the upholstery fabric and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning options. If necessary, have the cleaning done by a professional.
Cleaning upholstery on non-heated seats, manual seats, or seats without airbag components
x Before using any cleaning agent, familiarize yourself with instructions and warnings on the packaging.
x Vacuum upholstery, fabric trim, Alcantara® upholstery, and carpeting regularly with a suitable brush attachment.
x Do not use pressure washers, steam cleaners, or cooling spray.
x A soft sponge or a commercially available lint-free microfiber cloth may be used for general
cleaning ⇒ .
x Clean Alcantara® surfaces with a damp cotton or wool cloth or a commercially available lint-free
microfiber cloth ⇒ .
Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available dry-foam cleaner.
If the upholstery fabric and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning options. If necessary, have the cleaning done by a professional.
Removing stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.

WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Pressure washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.