key VOLKSWAGEN TIGUAN 2012 User Guide

Vehicle key set

Remote control vehicle keys

Fig. 22 Remote control vehicle key with panic button.

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmitters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons ⇒ fig. 22 or the power locking buttons ⇒  Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Mechanical key

Fig. 23 Mechanical key.

Indicator light in the remote control vehicle key

Fig. 24 Indicator light in the remote control vehicle key.

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Open a door once. – Press the power locking button 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off and on again OR: Remove the remote control vehicle from the ignition. – Open a door once. – Lock the vehicle with the remote control vehicle key.

If the remote control vehicle key buttons ⇒  Vehicle key set or one of the power locking buttons
⇒Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 27 Remote control vehicle key with panic button.

The vehicle key unlocks or locks the vehicle only when the battery in the remote control key has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep can be disabled by deactivating the “ATA confirmation” feature in the Convenience
submenu ⇒  Convenience sub-menu.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors, the rear hatch or the engine hood is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not been opened in about 30 seconds, the vehicle is automatically locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.
Unlocking or locking the vehicle from the inside

Fig. 28 On all 4 doors: Power locking button.

The vehicle is unlocked if you push the 0 button while the vehicle is standing still. Depending on the
settings in the Convenience submenu ⇒  Convenience sub-menu, it may also be unlocked when you switch off the ignition and open a door from inside the vehicle (Auto unlock). On vehicles with automatic transmission, it may also be unlocked when the selector lever is in Park (P) and the ignition is switched off.
Unlocking or locking the vehicle with Keyless Access

Fig. 29 Ranges of the Keyless Access with push button start.

Fig. 30 Keyless Access with push button start: Sensor 1 for unlocking on the inside of the front door handles. Sensor for locking 2 on the outside of the door handles.

x Keyless Go: Start the engine and drive. just have to press the starter button and a valid remote control vehicle key must be inside the vehicle.
x Keyless Exit: Locking the vehicle via the door handle of the driver or front passenger door (2).
The power locks and the closing system work like the standard unlocking and locking system. Only the way that the systems are operated is different.
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.
If the vehicle was unlocked and within the next few seconds no door or the rear hatch has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface (1).
x Open the door.
Closing and locking doors (Keyless Exit)
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (2) once. The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch
If the vehicle is locked and if a valid vehicle key is within range ⇒ fig. 29 of the rear hatch, it unlocks automatically when opened.
x Open and close the rear hatch as you would a standard rear hatch
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x by pressing a button on the deactivated key.
x by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within range.
x by starting the engine with the starter button on the center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for about 30 minutes.
The door handle sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The rear hatch is opened.

x OR: The vehicle is mechanically unlocked with the vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor
surface ⇒ fig. 30 (2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface (2) to stop the function. If you touch the unlock sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1 (arrow), all of the windows will open (safety function). Pinch protection is active during convenience closing of the windows.
The settings in the Settings – Convenience menu determine which doors open when the door handle sensor surface is touched.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
x All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succession. If at least one power window is opened and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually locked or unlocked with the key bit
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem
Anti-theft alarm system

The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock button on the remote control vehicle key.
When is the alarm triggered?
The anti-theft alarm system sounds for about 30 seconds and the turn signals flash for up to 5 minutes if the following occurs with respect to the locked vehicle:
x Opening a door that has been mechanically unlocked.
x Forcibly opening a door.
x Forcibly opening the engine hood.
x Forcibly opening the rear hatch.
x Switching on the ignition with an invalid key.
x Disconnecting the vehicle battery.
x Disconnecting an anti-theft system integrated trailer.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of the
steering column trim and pressing the starter button ⇒  Unlocking or locking the vehicle with Keyless Access.
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock switch 1 on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is unlocked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.