mirror VOLKSWAGEN TIGUAN 2012 User Guide

WARNING
Incorrectly estimating distances with the right outside mirror can cause collisions and serious injury.
x The right outside mirror has a convex (curved) surface. This widens your field of vision. But vehicles or other objects seen in a convex mirror will look smaller and farther away than they really are.
x If you use the right outside mirror to judge distances from vehicles behind you when changing lanes, you could estimate incorrectly and cause a crash and serious injuries.
x Whenever possible, use the inside mirror to more accurately judge distance and size of vehicles or other objects seen in the convex mirror.
x Always make sure you have a clear view to the rear of the vehicle.
NOTICE
x Always fold in the outside mirrors when taking the vehicle through an automatic car wash.
x Never fold power mirrors in manually because doing so could damage the electrical drive.
To reduce fuel consumption, use outside mirror heating only when needed.
When first switched on, outside mirror heating works with maximum heat for about 2 minutes.
If power mirror adjustment does not work, the outside mirrors can be adjusted by hand by pressing on the edges of the mirror surface.

WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
CAUTION
Sharp edges under the vehicle can cut exposed skin.
x Always protect your hands and arms from cuts on sharp metal edges when cleaning the underbody, the inside of the wheel housings, etc.
NOTICE
x The water temperature must not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x Do not use insect sponges, abrasive kitchen sponges or similar things to clean the vehicle. These can damage the paint finish.
x Never clean headlights with a dry cloth or sponge. Always use a wet cloth or sponge. For best results use soapy water.
x When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or rear hatch. The water could freeze on the locks and seals and make it difficult to open the vehicle!
NOTICE
To help prevent vehicle damage in a car wash:
x Compare the vehicle track width with the dimensions of the guide rails in the car wash to help prevent damage to wheel rims and tires!
x Switch off the rain sensor before driving through a car wash
x Make sure there is enough clearance for the height and width of the vehicle.
x To help prevent paint damage to the engine hood, place wiper blades against the windshield after they have dried. Do not let them snap back into place.
x Fold the outside mirrors toward the vehicle body. Do not fold power mirrors manually!
x Lock the rear hatch to prevent unintentional opening in the car wash.
Washing with a power washer

Never use a power washer to clean the engine compartment ⇒ page 355, Cleaning the engine compartment.
WARNING
Improper use of power washers can cause serious invisible permanent damage leading to tire failure and loss of vehicle control. This can cause accidents and severe personal injury.
x Keep sufficient distance between water jet and tires. Never wash tires with a nozzle that sprays the water out in a direct stream regardless of the distance to the tire and even for a very short time.
x Never use “dirt blasters” to clean tires. Even spraying from a relatively long distance for a very short time can do visible or invisible damage to tires.
WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
NOTICE
x Water temperature should not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x When using a power washer or steam cleaner, only spray the Rear View Camera system sensors directly for a short period of time and always keep the nozzle at least 4 inches (10 cm) from the sensor.
x Do not clean icy or snow-covered windows with a power washer.
x When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or rear hatch. The water could freeze on the locks and seals and make it difficult to open the vehicle!
Cleaning windows and outside mirrors

Windshield wiper squeak and grab can be reduced by filling the windshield washer fluid tank with a wiper fluid containing wax-removing agents. Make sure to maintain the proper mixing ratio when
refilling the washer fluid tank. Grease-removing cleaning agents cannot remove wax residue ⇒ .
Special cleaners or cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility.
All-season Windscreen Clear G 052 164 A2 or equivalent. Mixing ratio in winter to -0.4 °F (-18 °C) about 1:2 (1 part concentrate to 2 parts water), otherwise mixing ratio 1:4 in windshield washer reservoir.
Window cleaning cloths / chamois G 052 522 A1 or equivalent for all windows and outside mirrors.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield wiper nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
x Antennas installed on the insides of windows can be damaged by abrasive objects or by corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the windshield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents or other chemicals.

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle.(out of range). – Buttons have been pressed too many times.
– Replace battery in the remote control key – Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking support systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range – Change light bulbs – Switch on low beams

Only perform these steps in the specified order:
fig. 204 Low beam headlight Parking light Turn signal High beam headlight or daytime running light
4. Turn the bulb holder (3) B counterclockwise until it stops and remove it toward the rear with the bulb.
Unclip the bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb.
Unclip the parking light bulb holder (4) B upward out of the guide and remove it toward the rear with the bulb. Turn the turn signal bulb holder (5) B counterclockwise until it stops and remove it toward the rear with the bulb.
Turn the bulb (6) B counterclockwise until it stops and remove it toward the rear.
5. If necessary, press the locking mechanism on the bulb holder and pull the bulb straight out of the bulb holder.
6. Replace the burned out light bulb with a new bulb of the same type.
7. Reinsert the bulb holder (3) B into the headlight and turn it clockwise until it stops.
Reinsert the bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the turn signal bulb holder (5) B into the headlight and turn it clockwise until it stop. Insert the parking light bulb holder (4) B into the headlight and clip it into the guide.
Reinsert the bulb (6) B into the headlight and turn it clockwise until it stops.
8.
Install the cover (1) A on the back of the headlight (retainer vertical) and turn it clockwise until it stops.
Install the rubber cover (2) A.

The illustrations show the left headlight assembly from the rear. The right headlight assembly is the mirror image of the left headlight assembly.
Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.